Error Troubleshooting
PDL/PJL Error
Applicable Error
Initial Actions
2-64
There is something in the job that cannot be resolved by the driver.
•
016-720: PDL Request
•
016-749: PJL request
•
Cycle printer power.
•
Install the latest print driver.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
IP Board, PL7.3.3
■
MCU Board, PL7.1.3
■
Troubleshooting Procedure Table
Step
Actions and Questions
1
Check the print driver version.
Is the driver current and correct?
2
Replace the IP Board (page 4-45).
Does the error persist?
3
Replace the MCU Board (page 4-43).
Does the error persist?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 3 - IP Board" on page 7-8
■
"IP Board" on page 7-27
■
Yes
Go to Step 2.
Go to Step 4.
Contact your
designated
field support for
assistance.
Phaser 3010/3040/WorkCentre 3045 Service
No
Install the
latest print
driver.
Complete.
Complete.