Error Troubleshooting
Fuser Error
Applicable Error
Initial Actions
2-56
The Fuser has failed.
Warning
Allow the Fuser to cool before servicing the printer.
•
010-397: Fuser Error
•
Reseat the Fuser.
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
Fuser, PL5.1.1
■
MCU Board, PL7.1.3
■
Troubleshooting Procedure Table
Step
Actions and Questions
1
Reseat the Fuser and cycle system
power.
Does the error persist?
2
Check these connections
MCU Board P/J18 and P/J20.
■
LVPS P/J201.
■
Are the connectors secure?
3
Check the Fuser harness.
1. Remove the Fuser.
2. Disconnect P/J18 and P/J20 from
the MCU Board and P/J201 from
the LVPS.
Is the harness damaged?
4
Replace the Fuser (page 4-38).
Does the error persist?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 2" on page 7-4
■
"Fuser" on page 7-18
■
Yes
Go to Step 2.
Go to Step 3.
Repair the
harness.
Replace the
MCU Board
(page 4-43).
Phaser 3010/3040/WorkCentre 3045 Service
No
Complete.
Secure the
connectors.
Go to Step 4.
Complete.