Error Troubleshooting
Error Troubleshooting
ADF Jam
Applicable Code
Initial Actions
2-54
There is a jam at the ADF.
•
005-121: ADF Jam
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
IP Board, PL7.3.3
■
ADF Assembly, PL8.1.2
■
ADF Cover, PL8.1.3
■
ADF Separator Pad, PL8.1.4
■
Troubleshooting Procedure Table
Step
Actions and Questions
1
Is the ADF completely closed?
2
Does the error persist?
3
Reseat P/J1, P/J6, and P/J16 on the
IP Board.
Does the error persist?
4
Does the ADF feed the document?
5
Check the media path.
Is there debris in the media path?
6
Does the error persist?
7
Clean the ADF feed rollers.
Do the feed rollers rotate smoothly?
8
Replace the IP Board (page 4-103).
Does the error persist?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 3 - IP Board" on page 7-8
■
"Scanner" on page 7-28
■
Yes
Go to Step 2.
Go to Step 3.
Go to Step 4.
Go to Step 5.
Remove the
debris. Go to
Step 6.
Go to Step 7.
Go to Step 8.
Replace the
ADF Cover
(page 4-113)
and ADF
Separator Pad
(page 4-114).
Phaser 3010/3040/WorkCentre 3045 Service
No
Close ADF and
go to Step 2.
Complete.
Complete.
Go to Step 7.
Complete.
Complete.
Replace the
ADF
(page 4-111).
Complete.