Error Troubleshooting
SMB Write Error
Applicable Error
Initial Actions
2-80
A SMB error is detected.
•
031-536: SMB Delete Folder Error
•
031-537: SMB Disk Full Error
•
031-556: SMB Write Error
•
031-557: SMB File Duplication Error
•
031-558: SMB Connect Error
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
IP Board, PL7.2.8 (3010/3040)
■
IP Board, PL7.3.3 (3045)
■
MCU Board, PL7.1.3
■
Troubleshooting Procedure Table
Step
Actions and Questions
1
Reseat all connectors on the IP
Board and the MCU Board.
Does the error persist?
2
Replace the IP Board (page 4-45).
Does the error persist?
3
Replace the MCU Board (page 4-43).
Does the error persist?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 3 - IP Board" on page 7-8
■
"IP Board" on page 7-27
■
Yes
Go to Step 2.
Go to Step 3.
Contact your
designated
field support for
assistance.
Phaser 3010/3040/WorkCentre 3045 Service
No
Complete.
Complete.
Complete.