Email Errors
Phaser 3010/3040/WorkCentre 3045 Service
An email error is detected.
Applicable Error
•
016-720: PDL Error
•
016-764: Connect Error
•
016-766: SMTP Error
•
016-767: Email Address Error
Initial Actions
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
IP Board, PL7.3.3
■
MCU Board, PL7.1.3
■
Troubleshooting Procedure Table
Step
Actions and Questions
1
Reseat all connectors on the IP
Board and the MCU Board.
Does the error persist?
2
Replace the IP Board (page 4-45).
Does the error persist?
3
Replace the MCU Board (page 4-43).
Does the error persist?
Xerox Internal Use Only
Error Troubleshooting
Wiring and Plug/Jack Map References
"Map 3 - IP Board" on page 7-8
■
"IP Board" on page 7-19
■
Yes
Go to Step 2.
Go to Step 3.
Contact your
designated
field support for
assistance.
No
Complete.
Complete.
Complete.
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