Image Quality
Symptom Checklist
3-4
Based on the observed defect, check the following items prior to performing
troubleshooting. These actions may help resolve the problem without
troubleshooting the printer.
Light Print
a.
The toner may be too low. Check the
amount of toner and change the Toner
Cartridge if necessary.
b.
Check the Toner Cartridge for proper
installation.
c.
Reset the print driver Image Settings
(Brightness and Contrast) to the default
settings.
d.
Check that the correct media is being
used.
Entire page is white.
a.
Ensure the packaging material is
removed from the Toner Cartridge.
b.
Check the Toner Cartridge to make sure
that it is installed correctly.
c.
The toner may be low. Change the Toner
Cartridge.
Black Output
Check the amount of toner remaining in the
cartridge.
Xerox Internal Use Only
Phaser 3010/3040/WorkCentre 3045 Service
Light or Undertone Print
Blank Print
Black Print