Ftp Connection Error - Xerox Phaser 3010 Service Manual

Error Troubleshooting

FTP Connection Error

Applicable Error
Initial Actions
2-82
A FTP connection error occurred.
• 031-571: FTP Connect Error
• 031-578: FTP Login Error
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
IP Board, PL7.2.8 (3010/3040)
■
IP Board, PL7.3.3 (3045)
■
MCU Board, PL7.1.3
■
Troubleshooting Procedure Table
Step Actions and Questions
1
Reseat all connectors on the IP
Board and the MCU Board.
Does the error persist?
2 Replace the IP Board (page 4-45).
Does the error persist?
3 Replace the MCU Board (page 4-43).
Does the error persist?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 3 - IP Board" on page 7-8
■
"IP Board" on page 7-27
■
Yes
Go to Step 2.
Go to Step 3.
Contact your
designated
field support for
assistance.
Phaser 3010/3040/WorkCentre 3045 Service
No
Complete.
Complete.
Complete.