Xerox Phaser 3010 Service Manual page 138

Error Troubleshooting
FTP Error
Applicable Codes
Initial Actions
2-84
A FTP error is detected.
• 031-584 Scan Connect Error
• 031-585 Scan DEL Command Error
• 031-587 Scan RMD Command Error
• 031-588 Scan Write Error
• 031-589 Scan Disk Full Error
• 031-594 Scan Type Command Error
• 031-598 Scan APPE Command Error
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
IP Board, PL7.3.3
■
MCU Board, PL7.1.3
■
Troubleshooting Procedure Table
Step Actions and Questions
1 Reseat all connectors on the IP
Board and the MCU Board.
Does the error persist?
2 Replace the IP Board (page 4-45).
Does the error persist?
3 Replace the MCU Board (page 4-43).
Does the error persist?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 3 - IP Board" on page 7-8
■
"IP Board" on page 7-27
■
Yes
Go to Step 2.
Go to Step 3.
Contact your
designated
field support for
assistance.
Phaser 3010/3040/WorkCentre 3045 Service
No
Complete.
Complete.
Complete.