K Crum Id Error - Xerox Phaser 3010 Service Manual

K CRUM ID Error

Phaser 3010/3040/WorkCentre 3045 Service
A Toner Cartridge CRUM read error was detected.
Applicable Error
• 093-926: K CRUM ID Error
Initial Actions
• Replace the Toner Cartridge.
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
Toner Cartridge, PL4.1.5
■
MCU Board, PL7.2.2
■
Troubleshooting Procedure Table
Step Actions and Questions
1 Reseat the Toner Cartridge.
Does the error persist?
2
Check P/J21 on the MCU Board.
Is the connector secure?
3 Replace the MCU Board (page 4-43).
Does the error persist?
Xerox Internal Use Only
Error Troubleshooting
Wiring and Plug/Jack Map References
"Map 2" on page 4
■
"Toner Dispense" on page 17
■
Yes
Go to Step 2.
Go to Step 4.
Contact your
designated
field support for
assistance.
No
Complete.
Secure P/J21.
Complete.
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