Phaser 3010/3040 Error Codes - Xerox Phaser 3010 Service Manual

Error Troubleshooting

Phaser 3010/3040 Error Codes

2-10
The Phaser 3010/3040 Error Message Summary table lists possible errors, along
with the corresponding code, and page reference for the corrective procedure.
• The Code column lists the code associated with the error.
• The Error Message column shows the error history message when the error
occurs during normal operation.
• The Error Description column describes the error.
• The Go to column links to the troubleshooting procedure related to the error.
Use this table to identify the proper procedure to correct the reported error.
Phaser 3010/3040 Error Message Summary
Code Error Message
010 397 010-397
Restart Printer
Contact Support
If Message Returns
016 315 016-315
Restart Printer
Contact Support
If Message Returns
016 317 016-317
Restart Printer
Contact Support
If Message Returns
016 501 016-501
Write Flash Error
Contact Support
If Message Returns
016 502 016-502
Write Flash Error
Contact Support
If Message Returns
016 718 016-718
Memory Full
Job Failure
Press Ok
016 719 016-719
Decode Error
Job Failure
Press Stop to Cancel
016 720 016-720
PDL Request
Data Violation
Press Ok
Xerox Internal Use Only
Error Description Go to page
Fusing Failure 2-56
Fusing temperature
anomaly detected.
DRAM check failure Install new
DRAM check error firmware. If the
occurred error persists, go to
page 2-57.
ROM content invalid Install new
Invalid ROM content firmware. If the
detected. error persists, go to
page 2-57.
Write Flash Error Install new
Can not update firmware. If the
application code in error persists, go to
FLASH page 2-59.
Write Flash Error Install new
Can not update firmware. If the
parameters in FLASH error persists, go to
page 2-59
Memory Over flow Reduce print job
The current job size. If the error
exceeds memory persists, go to
capacity. page 2-61
Decode error Try printing again.
Decode error is If the error persists,
detected. go to page 2-62
PDL Error Check USB or
The print data cannot network cable
be processed by PDL connection. If the
error persists, go to
page 2-64.
Phaser 3010/3040/WorkCentre 3045 Service