Error Troubleshooting
Email Errors
Applicable Error
Initial Actions
2-60
An email error is detected.
•
016-503: SMTP Error
•
016-504: POP Error
•
016-506: SMTP Login Error
•
016-507: SMTP Error
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
IP Board, PL7.3.3
■
MCU Board, PL7.1.3
■
Troubleshooting Procedure Table
Step
Actions and Questions
1
Reseat all connectors on the IP and
MCU Boards.
Does the error persist?
2
Replace the IP Board (page 4-45).
Does the error persist?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 3 - IP Board" on page 7-8
■
"IP Board" on page 7-19
■
Yes
Go to Step 2.
Replace the
MCU Board
(page 4-43).
Phaser 3010/3040/WorkCentre 3045 Service
No
Complete.
Complete.