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Xerox WorkCentre 3025BI/NI ® ® Service Manual 702P02831 June 2014 Initial Issue...
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Xerox service documentation is intended for use by certified, product-trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or mod- ules, components, or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment.
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Draft June 2014 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
How to Use this Manual ....................Service Safety Summary....................Reference Symbology..................... Voltage Specifications..................... Health and Safety Incident Reporting ................viii Regulatory Specifications....................Translation of Warnings ....................Tag Usage........................WorkCentre 3025 Overview .................... Introduction June 2014 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Introduction June 2014 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
The Xerox® WorkCentre® 3025 Printer Service Manual is part of the multinational documenta- Section 7 Wiring Data tion for the Xerox® WorkCentre® 3025 Multifunction Printer. It is structured in standard Xerox This section contains Block Schematic Diagrams (BSDs), Plug/Jack locations, Voltage service documentation format.
NOTE: A note is used where it is essential to highlight a procedure, practice, condition or state- ment. Introduction June 2014 How to Use this Manual Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com. June 2014 Service Safety Summary Xerox®...
Arrow • This symbol points to the location to install, gain access to, or to release a compo- nent. The following reference symbols are used throughout the Xerox® WorkCentre® 3025 Printer Service Documentation. Flag • This symbol indicates a reference point into a circuit diagram from a RAP.
TP33. If a second test point is not given, it is assumed that the black meter lead may be attached to the copier frame. June 2014 Reference Symbology, Voltage Specifications Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Fund all field retrofits. II. Scope Field Service Operations shall: Preserve the Xerox product involved and the scene of the incident inclusive of any Xerox Corporation and subsidiaries worldwide. associated equipment located in the vicinity of the incident. III. Objective Return any affected equipment/part(s) to the location designated by Xerox EH&S...
Xerox has tested this product to electromagnetic emission and immunity standards. These A signed copy of the Declaration of Conformity for this product can be obtained from Xerox. standards are designed to mitigate interference caused or received by this product in a typical office environment.
GP 16. Das Modul ist sehr schwer. de las normas sobre incendios. AVISO: Utilice los procedimientos de seguridad cuando elimine el módulo. Consulte el GP 16. El módulo es pesado. Introduction June 2014 Translation of Warnings Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Tag Usage WARNING Use only Xerox materials and components. This product is safety certified using Xerox Tags materials and components. The use of non Xerox materials and components may invali- If different parts or actions exist because of a modification, the Tag number will identify the date the safety certificate.
E-mail Not Applicable Not Applicable USB Device Standard Standard USB Host Not Applicable Not Applicable Network Printing Not Applicable Standard Wi-Fi Standard Standard Wi-Fi Direct™ Standard Standard Introduction June 2014 WorkCentre 3025 Overview Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Safety Precautions ......................SCP 01 Introduction to Service Call Procedures ............SCP 02 Initial Actions...................... SCP 03 Corrective Actions....................SCP 04 Final Actions ...................... System/Subsystem Maintenance HFSI’s ..........................Service Call Procedures June 2014 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Service Call Procedures June 2014 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Diagnostic Mode The Xerox® WorkCentre® 3025 has built-in diagnostics to test components, display status and some NVM access. The diagnostic tests are accessed through the Control Panel. Refer to the User Guide for detailed instructions on using the Control Panel buttons and menus. Refer to Section 6 for information regarding diagnostic testing.
SCP 02 Initial Actions Purpose Purpose Service Call Procedures (SCP) are the guide to performing a service call on the Xerox® Work- The purpose of the Initial Actions is to help organize the service call. Customer input, machine Centre® 3025 Multifunction Printer.
Troubleshoot fault codes with the lowest chain number first. If the problem is IQ related, refer to Section 3, Image Quality. When the primary problem is resolved, proceed to Final Actions. Service Call Procedures June 2014 SCP 03, SCP 04 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Customer and Service HFSI’s As with other CSE actions, these actions should be performed according to customer run requirements. Some actions may be deferred to a Xerox Initiated activity, taking into consider- ation any risks with deferring those actions. Table 1 Customer/Service HFSI’s...
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20-400 / 410 Line Fault ....................2-15 20-500 Memory Full Fault ....................2-15 20-600 No Answer Fault ....................2-16 20-700 Number Not Assigned Fault................2-16 20-900 Retry Redial Fault ....................2-17 Status Indicator RAPs June 2014 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Status Indicator RAPs June 2014 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Check that there is no contamination present. • Check for broken or defective wires or cables. • Replace the Main PWB (REP 1.7), 1.1. Replace the LVPS/HVPS PWB (REP 1.5), 5.1. Status Indicator RAPs June 2014 01-100 , 03-410 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Check the paper path drives and clear any jammed sheets from the paper path. If problem per- sists, replace the Main PWB (REP 1.7), 1.1. Status Indicator RAPs June 2014 05-100 / 900 , 05-500 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Nichteinhaltung dieser Regel kann zu ernsthaften körperlichen Verletzungen führen. AVISO: Use gafas de protección para realizar el procedimiento siguiente. No proteger los ojos puede ocasionar daños personales graves. Status Indicator RAPs June 2014 06-100 / 200 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Ensure that paper is loaded in the tray. Clear any jammed sheets. Refer to Section 7: Trouble- • Disconnect and securely reconnect the harness. shooting, in the Xerox® WorkCentre® 3025 User Guide for detailed instructions on clearing Check the harness for a short circuit or open circuit (BSD 6.1). The harness is OK. paper jams.
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If problem continues, Remove the Fuser Assembly REP 1.18 and replace if necessary 5.2. Exit Diagnostic Mode and perform SCP Final Actions Exit Diagnostics Mode and perform SCP Final Actions. Status Indicator RAPs June 2014 08-100 , 08-500 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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If the Print Cartridge has reached end of life, switch Off the power and replace the Print If the Print Cartridge is at end of life, switch Off the power and replace the Print Cartridge. Cartridge Status Indicator RAPs June 2014 09-100 , 09-350 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Check the CRUM contact area for contamination and clean if necessary. Reinstall the Print Cartridge. If the problem continues, install a new Print Cartridge. Status Indicator RAPs June 2014 09-450 , 09-550 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Do not handle the fuser components until they have cooled. Some fuser components operate at hot temperatures and can produce serious personal injury if touched. Replace the Print Cartridge if it is not a genuine Xerox® cartridge. DANGER: Ne pas manipuler les éléments du four avant de les laisser refroidir. Certains If problem continues, go to RAP 09-500, Toner Cartridge Undetected Fault to check for éléments du four fonctionnent à...
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If problem is intermittent, check the circuit of the Fuser Assembly for one of the following • All connectors are securely connected and no contamination is present. • Short circuit or damaged wire. Repair as necessary. Status Indicator RAPs June 2014 10-100 , 10-200/ 300 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 2-11...
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Procedure Switch Off the power then switch On the power. (The Contact Image Sensor should move dur- Use Xerox Easy Print Manger to obtain a new IP address. ing start up.) From the menu, select: [Machine Settings, Network Settings, Assign IP address].
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Replace the Fax PWB (REP 1.9), PL 1.2 • Check that no contamination is present. • Replace the Main PWB (REP1.17), PL 1.1 PL 1.2 Status Indicator RAPs June 2014 17-310 , 20-100 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 2-13...
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Clear any jammed sheets. Refer to the WorkCentre® 3025 User Guide for detailed jam clear- ance instructions. Check the scanner. Refer to RAP 14-100 for troubleshooting the scanner. Resubmit fax using a group location. Resubmit the job. Status Indicator RAPs June 2014 20-120 , 20-200 2-14 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Delete necessary documents, resend job when memory becomes available, or split the trans- Resubmit fax job. If problem persists, resubmit after an hour. mission into multiple operations. Status Indicator RAPs June 2014 20-400 / 410 , 20-500 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 2-15...
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Ensure that remote machine is powered on and reattempt submission. Dial the number manually or assign the number to the speed dial location. Refer to Section 8: Address Book, Using Address Book from the Control Panel in the Xerox® Phaser® 3025 User Guide on assigning speed dial numbers.
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20-900 Retry Redial Fault The machine is waiting for the programmed interval to automatically redial. BSD-Reference: Procedure Press <START> to immediately redial or <STOP> to cancel the redial operation. Status Indicator RAPs June 2014 20-900 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 2-17...
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Status Indicator RAPs June 2014 20-900 2-18 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Areas of the printed image are light or missing entirely IQ12 • Vertical white lines tions on limited areas of the paper. • Vertical black line or band Image Quality June 2014 Image Quality Overview Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Switch On the power and make a test print. The defect is gone. Replace the Fuser Module; (REP 1.19), 5.2. Switch on the power. Perform Final Actions. Figure 1 Black lines and bands Figure 1 White lines and bands Image Quality June 2014 IQ1, IQ2 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Print Cartridge. If problem persists, replace the Fuser Module; (REP 1.19), 5.2. Figure 1 Horizontal black bands Figure 1 Black spots Image Quality June 2014 IQ3, IQ4 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
The Charge Roller is likely defective, replace the Toner Cartridge. Refer to the WorkCentre® 3025 User Guide, Section 6 Maintenance, General Care, for detailed instructions on how to replace the Toner Cartridges. Figure 1 Light Image Image Quality June 2014 IQ5, IQ6 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Check the Transfer Roller for wear or damage. The Transfer Roller is OK. Replace the Transfer Roller; (REP 1.17), 5.1. If problem persists, replace the LVPS / HVPS PWB; (REP 1.6), 5.1. Image Quality June 2014 IQ6, IQ7 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Switch on the power and make a test print. The test print looks OK. Replace the LVPS / HVPS PWB; (REP 1.6), 5.1. Go to Call Closeout. Figure 1 Uneven Density Figure 1 Background Image Quality June 2014 IQ7, IQ8 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Main PWB to High Voltage Power Supply Wire Harness. • Main PWB; (REP 1.7), PL 1.1 1.2. • LVPS / HVPS PWB; (REP 1.6), 5.1. Replace the LSU; (REP 1.12), 5.6. Image Quality June 2014 IQ11 3-10 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
• Wear or damage. • The left and right tension springs for damage. • Be sure all parts are installed correctly. Figure 1 Image Deletions Image Quality June 2014 IQ12 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 3-11...
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Image Quality June 2014 IQ12 3-12 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Remove the Side Covers being careful not to damage the Fastening Hooks (Figure Pull the bottom of the cover away from the printer to remove it. Figure 2 Fastening Hooks Repairs June 2014 REP 1.1 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Release the Side fasteners, then the Top fasteners. Left Hinge Figure 1 Paper Tray Cover Removal (Front View) Figure 3 Fastening Hooks Replacement Install the components in the reverse of removal. Repairs June 2014 REP 1.2 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Make sure that the Plastic Screws go into plastic components and Machine Screws go into the metal frame. Install the components in the reverse of removal. Figure 1 Exit Cover Pivots (Top View) Repairs June 2014 REP 1.3, REP 1.4 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Release the wires from the Main PWB, from the wire guides on the underside of the Mid- dle Cover (Figure Remove the Middle Cover front screws (2) (Figure Repairs June 2014 REP 1.4 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Make sure that the Plastic Screws go into plastic components and Machine Screws go into the metal frame. Figure 1 Releasing the Control Panel (Bottom View) Install the components in the reverse of removal. Repairs June 2014 REP 1.4, REP 1.5 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Figure 2 Control Panel Removal 3025 BI (Front View) Screws Figure 5 Control Panel PWB Removal 3025 NI Figure 3 Control Panel Removal 3025 NI (Front View) Replacement Install the components in the reverse of removal. Repairs June 2014 REP 1.5 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
For a 3025 NI, remove the FAX PWB (REP 1.9) and the Speaker (2 screws). Remove the Main PWB (REP 1.7). Figure 1 Fax PWB and Metal Shield Screws Repairs June 2014 REP 1.6 4-10 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Make sure that the Plastic Screws go into plastic components and Machine Screws go into the metal frame. Install the components in the reverse of removal. Repairs June 2014 REP 1.6 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-11...
Switch Off the Printer and unplug the Power Cord. Figure 1 Main PWB Connectors Remove the following covers: The Front Cover (REP 1.2). The Right Side Cover (REP 1.1). The Rear Cover (REP 1.3). Repairs June 2014 REP 1.7 4-12 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Double-click the executable file and follow the steps listed in the USB Serial applica- tion window to write the machine serial number to the new Main PWB. Figure Repairs June 2014 REP 1.7 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-13...
Disconnect the Drive Motor connector (Figure Figure 2 Main Drive Unit Removal (Left View) Connector Figure 1 Drive Motor Connector (Front View) Remove the Fuser Module (REP 1.17). Repairs June 2014 REP 1.8 4-14 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Install, but do not tighten, the screws (7) (Figure Tighten the Frame screws from the center of the Frame: To the Front of the printer, then to the Rear of the Printer. Repairs June 2014 REP 1.8 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-15...
Make sure that the Plastic Screws go into plastic components and Machine Screws go into the metal frame. Install the components in the reverse of removal. Repairs June 2014 REP 1.9, REP 1.10 4-16 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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The Figure shows the 3025 BI, the connectors are in the same location for the 3025 NI. Hinge Pivot Slot Figure 2 Scanner Support Hinge Removal (Top View) Connectors Figure 3 Main PWB Scanner/ Control Panel Connectors Repairs June 2014 REP 1.10 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-17...
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Lift the Scanner Module and release it from the hinges (2). Hinge Latch Hinges Figure 4 Scanner Support Hinge (Right Side View) Figure 5 Scanner Removal Replacement Install the components in the reverse of removal. Repairs June 2014 REP 1.10 4-18 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Open the Scanner and release the Control Panel from the Scanner (Figure Remove the screws (4). Release the latches (2). Latches Figure 2 Control Panel Removal (Front View) Screws Figure 1 Control Panel Bottom Screws (Bottom View) Repairs June 2014 REP 1.11 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-19...
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Remove the Platen bottom screws (2). Release the latches (8) around the Platen and remove it. Screws Figure 3 Platen Top Screws Screws Figure 4 Platen Removal Repairs June 2014 REP 1.11 4-20 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Make sure that the Plastic Screws go into plastic components and Machine Screws go into the metal frame. Install the components in the reverse of removal. Repairs June 2014 REP 1.11, REP 1.12 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-21...
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LSU in the same location. Remove the inside LSU cover screws (2). Screw Screw Figure 2 LSU Cover Top Screws (Top View) Connector Figure 1 LSU Connectors and Screws (Front View) Repairs June 2014 REP 1.12 4-22 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Make sure that the Plastic Screws go into plastic components and Machine Screws go into the metal frame. Connector Install the components in the reverse of removal. Figure 1 Motor Connector and LSU Cover Screws (Front View) Repairs June 2014 REP 1.12, REP 1.13 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-23...
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Remove the Feed Rolls Assembly screws (2) through the bottom of the Printer (Figure Screwdriver Access Holes Front View Screw Figure 2 LSU Cover Top Screws (Top View) Figure 3 Feed Rolls Assembly Screws Removal Repairs June 2014 REP 1.13 4-24 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Move the Retard Pad into the printer to remove it. Latches Figure 4 Feed Rolls Assembly Removal (Top View) Spring Figure 5 Retard Pad Removal (Rear View) Repairs June 2014 REP 1.13 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-25...
Remove the Main Drive Unit (4 screws) (Figure Locating Pins Figure 6 Feed Rolls Assembly Locating Pins (Top View) Screws Figure 1 Main Drive Unit (Left View) Repairs June 2014 REP 1.13, REP 1.14 4-26 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Note the location of the Spring in the frame cutout for reinstallation. Unlatch and remove the actuator. Spring Gear Figure 2 Paper Drive Roll Gear (Left View) Latch Feed Sensor Actuator Figure 3 Feed Sensor Actuator (Rear View) Repairs June 2014 REP 1.14 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-27...
NOTE: When replacing the Main Drive Unit, the drive gears may need to be rotated to align them with the other drives. Install the components in the reverse of removal. Repairs June 2014 REP 1.14, REP 1.15 4-28 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Release the Paper Tray from the Right Frame. into the metal frame. NOTE: Make sure that the Actuator Spring is location in frame cutout (Figure Repairs June 2014 REP 1.15, REP 1.16 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-29...
NOTE: Make sure the Locating Pins and Tabs on the Paper Tray align with the cutouts in the frame. Figure 1 Transfer Roll Bushing Latches (Rear View) Repairs June 2014 REP 1.16, REP 1.17 4-30 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Transfer Roll Figure 2 Transfer Roll Removal (Top View) Guide Slot Figure 3 Transfer Roll Bushing Alignment (Top View) Install the components in the reverse of removal. Repairs June 2014 REP 1.17 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-31...
Make sure that the Plastic Screws go into plastic components and Machine Screws go into the metal frame. Install the components in the reverse of removal. Connector Figure 1 Feed Clutch Connector Remove the Left Frame (REP 1.8). Repairs June 2014 REP 1.18 4-32 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Switch Off the Printer and unplug the Power Cord. Remove the Middle Cover (REP 1.4). Remove the Main PWB (REP 1.7). Repairs June 2014 REP 1.19 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-33...
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Remove the Plastic Shield (2 screws) (Figure Disconnect the Fuser Connector (Figure Route the Fuser wires through the frame. Screws Connector Figure 2 Plastic Shield Removal Figure 3 Fuser Connector Repairs June 2014 REP 1.19 4-34 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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(Figure Install the components in the reverse of removal. Repairs June 2014 REP 1.19 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-35...
Make sure that the Plastic Screws go into plastic components and Machine Screws go into the metal frame. Install the components in the reverse of removal. Repairs June 2014 REP 1.21, REP 1.22 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-37...
Figure 2 ADF Connector Replacement Install the components in the reverse of removal. Figure 1 Platen Cover Removal Replacement Install the components in the reverse of removal. Repairs June 2014 REP 1.22, REP 1.23 4-38 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Remove the ADF Cover, release the Rear Pivots and remove the cover (Figure Rear Pivot Spring Figure 1 ADF Cover Pivots (Top View) Figure 3 Separation Pad Spring (Top View) Repairs June 2014 REP 1.24, REP 1.25 4-40 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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NOTE: Install the E-rings in the following order: The E-ring by the gear. The E-ring (center) by the Spring. The E-ring at the end of the shaft. Repairs June 2014 REP 1.25 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 4-41...
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Repairs June 2014 REP 1.25 4-42 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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PL 5.5 Right Main Frame ....................5-15 Middle And Bottom Frame PL 5.6 Paper Tray and LSU Frame................. 5-16 Idle Feed PL 5.7 Paper Feed Assembly ..................5-17 Part Number Index ......................5-18 Parts List June 2014 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Parts List June 2014 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Paper Support (Black) 002N03180 Right Cover – 002N03181 Right Cover (Black) 140N63718 PWB-MAIN-3025 BI (USB / Wifi) 140N63727 WNPC (WiFi) PWB – Controller Shield – Document Pad Parts Lists June 2014 PL 1.1 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
PL 1.3 ADF (Automatic Document Feeder) Item Part Description 022N02801 ADF Feed Roll Assembly 127N07864 ADF Drive Motor 022N02800 ADF Separation Pad Parts Lists June 2014 PL 1.3 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Key Holder Cover – LCD Cover – LED Status Indicator – Power Key – Stop Key – Power Saver Key – Start Key 140N63732 Control Panel Assembly Parts Lists June 2014 PL 3.1 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Control Panel Cover – Function Key – FAX Key – Tel Key – LCD Cover 140N63722 Control Panel PWB – Key Holder Cover 140N63731 Control Panel Assembly Parts Lists June 2014 PL 3.2 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
Paper Path Guide – Feed Roll Shaft 121N01246 Feed Clutch 007N01801 Feed Gear – Left Bushing – Spring – Right Bushing 001N00547 Retard Pad – Path Frame Parts Lists June 2014 PL 5.3 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 5-13...
PL 1.2 062N00293 PL 5.6 090N00183 PL 1.2 090N00184 PL 1.1 090N00185 PL 1.1 105N02302 PL 5.1 105N02303 PL 5.1 117N01971 PL 5.6 120N00546 PL 5.3 Parts Lists June 2014 Part Number Index 5-18 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Entering Diagnostic Mode (Tech Mode)................6-21 Data Setup ........................6-24 Machine Test........................6-25 Report ..........................6-26 EDC (Diagnostic) Mode ....................6-26 6d Glossary Glossary of Terms......................6-29 General Procedures and Information June 2014 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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General Procedures and Information June 2014 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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• Sensor Locations - Figure 5 • Laser Scanner Unit (LSU) - Figure 6 Refer to Xerox® WorkCentre® 3025BI/3025NI User Guide for detailed feature and configura- tion information. • Drives - Figure 7 •...
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The following diagrams display the path that the paper follows during the printing process. Figure 3 System Layout Figure 1 Paper Path Figure 2 Automatic Document Feeder (ADF) 3025NI Model General Procedures and Information June 2014 Product Overview Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Figure 5 shows the areas of the printer where the sensors are located on the 3025NI model. cess. Figure 4 Print Process Figure 5 Sensor Locations General Procedures and Information June 2014 Product Overview Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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(OPC) with a laser to create a latent image. with various gears for the Drum Cartridge (OPC), Fuser, Pick-up, Registration, Feed and Exit Rollers. Figure 6 Laser Scanner Unit Figure 7 Drives General Procedures and Information June 2014 Product Overview Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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From Platen in Power Save Mode 42 seconds From ADF in Standby Mode 15 seconds From ADF in Power Save Mode 42 seconds Resolution 1200 x 1200 dpi General Procedures and Information June 2014 Product Overview, Product Specifications Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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256 Color 300dpi: 65 ipm on Document Glass, 70 ipm from ADF • True Color 300dpi: 70 ipm on Document Glass, 70 ipm from ADF General Procedures and Information June 2014 Product Specifications Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Windows® 2000/ XP (32/64bit) Windows® Vista(32/64bit) Windows® 2003 Server (32/64bit) Windows® 2008 Server (32/64bit) Windows® 7 (32/64bit) Windows® 2008 Server R2 (64bit) Windows® 8 (32/64bit) General Procedures and Information June 2014 Product Specifications Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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12.04, 12.10, 13.04 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) Debian 5.0, 6.0, 7.0, 7.1 (32/64 bit) Mac OS X 10.5 through 10.8 General Procedures and Information June 2014 Product Specifications 6-10 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Face down: 100 sheets @ 80 gsm Output Full Sensing Duplex Supporting Printable Area Non-Printable Area 3 mm (0.12 in.) from edge (top, bottom, left, right) General Procedures and Information June 2014 Product Specifications Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 6-11...
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3025BI: 14.66.lbs. (6.65 Kg) Print cartridge) • 3025NI: 17.64 lbs. (8.0 Kg) Operating Environment Temperature 50°- 90°F (10°C to 32°C) Humidity 20% - 80% RH General Procedures and Information June 2014 Product Specifications 6-12 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Login to CWIS: username (admin) password (1111) NOTE: It may be necessary to obtain the username and password from the customer if they have been changed. General Procedures and Information June 2014 GP 1, GP 2 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 6-13...
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Printing machine reports Use the up/down arrows to select <Usage Counter>, then press <OK>, then <OK> again to print a Usage Counter report. General Procedures and Information June 2014 GP 2, GP 3 6-14 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Open Easy Printer Manager. Select: [Machine Settings, System Altitude Adjustment]. Select the correct altitude value for the placement of the machine. Table 1. Press <OK>. General Procedures and Information June 2014 GP 4, GP 5 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 6-15...
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Login in to CWIS. Username: (Admin) Password: (1111) NOTE: It may be necessary to obtain the username and password from the customer if they have been changed. General Procedures and Information June 2014 GP 6 6-16 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Click [Apply] to save the changes. 10. Select the [Support] tab. 11. In the [Firmware Upgrade] link, select the [Upgrade Wizard] button. In the Firmware File area, select [Browse]. General Procedures and Information June 2014 GP 7 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 6-17...
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Panel. Press the Copy Mode button to continue. Test the display buttons by pressing them sequentially, as indicated on the Control Panel display. General Procedures and Information June 2014 GP 8, GP 9 6-18 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Continue pressing the <Stop> button until all control panel indicator lights are turned off and the machine is returned to Copy mode. General Procedures and Information June 2014 GP 9, GP 10 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 6-19...
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General Procedures and Information June 2014 GP 9, GP 10 6-20 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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In Diagnostic Mode, use the navigation buttons to scroll to the following sub-menus. Press<OK> after selecting menu items. • Data Setup • Machine Test • Report • Exit Diagnostics General Procedures and Information June 2014 Diagnostic Information, Entering Diagnostic Mode Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 6-21...
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*Caller ID Off/On *Busy Tone Off/On Wrap Jam Clear No/Yes F/W Upgrade Off/On **Set Serial No. Enter machine serial number (Numeric characters only) General Procedures and Information June 2014 Entering Diagnostic Mode 6-22 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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K THV - Bias Status: Off/On 109 Fuser Temp A Status: 110 LSU LSU Mot1 Run Status: Off/On LD Power4 Status: Off/On LSU HSync4 Status: General Procedures and Information June 2014 Entering Diagnostic Mode Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 6-23...
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Pickup Roll – Retard Roller – Forward Roller – Feed Roller – ADF Rubber Pad NOTE: A passcode is required to reset these counters. General Procedures and Information June 2014 Entering Diagnostic Mode 6-24 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Image Sensor. • Scan Aging An internal Engineering tool that tests the reliability of the Scanner Motor. (Not a field diagnostic function.) General Procedures and Information June 2014 Data Setup, Machine Test Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 6-25...
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109 Fuser Fuser Temp A Detects what the tem- Input Numeric 3 perature A is on fuser. digits General Procedures and Information June 2014 Report, EDC (Diagnostic) Mode 6-26 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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LSU Motor1 On/Off Output On [Off] LSU LD Power4 LSU LD4 Power On/Off Output On [Off] (black) LSU HSync4 LSU Horizontal Sync Input [Low] General Procedures and Information June 2014 EDC (Diagnostic) Mode Xerox® WorkCentre® 3025 Multifunction Printer Service Manual 6-27...
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General Procedures and Information June 2014 EDC (Diagnostic) Mode 6-28 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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Glossary of Terms Table 1 Glossary Term/Acronym Definition NOTE: For a comprehensive list of Xerox acronyms, refer to the Xerox Acronym database at: Gateway A node (a router) on a TCP/IP network that serves as an access point https://open.xerox.com/Services/acronym to another network.
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Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located. General Procedures and Information June 2014 Glossary of Terms 6-30 Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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THIS PAGE INTENTIONALLY BLANK June 2014 ® ® Xerox WorkCentre 3025 Multifunction Printer Service Manual BSDs...
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DC COM DC COM DC COM +5VDC +5 VDC +5 VDC +5 VDC DC COM +3.3 VDC +24 VDC POWER GENERATION DC COM +3.3 VDC +3.3 VDC +3.3 VDC +3.3 VDC June 2014 BSD’s Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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LED Y ANODE DC COM DC COM DC COM +5 VDC +5 VDC +5 VDC DC COM SIGNAL +3.3 VDC SIGNAL SIGNAL WIDTH SENSOR FEED SENSOR June 2014 ® ® Xerox WorkCentre 3025 Multifunction Printer Service Manual BSDs 7- 2...
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ECO KEY WPS LED WPS KEY POWER LED POWER KEY DC COM DC COM DC COM +5 VDC +5 VDC +5 VDC CANCEL KEY READY LED ERROR LED TONER LED June 2014 BSD’s Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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4.1 MAIN DRIVE MAIN PWB PL 1.1 - 1.2 +24 VDC DRIVE MOTOR PL 5.4 MOTOR DRIVER PHASE A PHASE B PHASE C PHASE D June 2014 ® ® Xerox WorkCentre 3025 Multifunction Printer Service Manual BSDs...
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+3.3 VDC DC COM +3.3 VDC DC COM DC COM +3.3 VDC +3.3 VDC DC COM DC COM DC COM DC COM DC COM +3.3 VDC +3.3 VDC +3.3 VDC June 2014 BSD’s Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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PL 1.1 - 1.2 ADF PWB +24 VDC ADF MOTOR PL 3.1 MOTOR DRIVER PHASE A PHASE A PHASE B PHASE B PHASE C PHASE C PHASE D PHASE D June 2014 ® ® Xerox WorkCentre 3025 Multifunction Printer Service Manual BSDs...
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MOTOR READY MOTOR CLOCK POWER MOTOR SIGNAL SIGNAL DC COM DC COM DC COM SIGNAL SIGNAL DC COM DC COM DC COM SYNC SIGNAL +3.3 VDC +3.3 VDC +3.3 VDC June 2014 BSD’s Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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+3.3 VDC WIDTH SENSOR PAPER AT REG SENSOR (L) +3.3 VDC +3.3 VDC +3.3 VDC FEED CLUTCH PL 5.3 +24 VDC FEED CLUTCH ON (L) +24 VDC DC COM June 2014 ® ® Xerox WorkCentre 3025 Multifunction Printer Service Manual BSDs...
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DEVELOPER ENABLED DEVELOPER AC DEVELOPER DC TRANSFER ENABLED SUPPLY PR DRUM ROLL CHARGE ENABLED TRANSFER CHARGE ON ROLL CRUM +3 VDC +3.3 VDC CRUM SIGNAL CRUM SIGNAL DC COM DC COM June 2014 BSD’s Xerox® WorkCentre® 3025 Multifunction Printer Service Manual...
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PL 5.1 FUSER THERMISTOR RT10-001 Fuser Temperature Enable Fuser Signal Relay Fuser Relay +3.3 VDC FUSER MODULE PL5.2 +3.3 VDC OVERTEMPERATURE THERMOSTAT Heat Lamp On ACH HEAT LAMP June 2014 ® ® Xerox WorkCentre 3025 Multifunction Printer Service Manual BSDs 7-10...
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PHASE B SCAN HOME SENSOR SIGNAL PHASE C SCANNER HOME +5 VDC SENSOR SCANNER HOME PHASE D (H) +5 VDC DC COM DC COM +5 VDC +5VDC June 2014 ® ® Xerox WorkCentre 3025 Multifunction Printer Service Manual BSDs 7-11...