Diagnostic Mode; Performing Diagnostics - Polycom RMX 2000 Administrator's Manual

Diagnostic Mode

Performing Diagnostics

Diagnostic Mode is a debugging tool for performing hardware
diagnostics that detect malfunctions in the hardware component's
performance. Diagnostics are performed only for the MFA, CPU and
Switch (Cards: MPM, CNTL and RTM IP). When Diagnostic Mode is
initialized, the MCU is reset and upon restarting, the MCU will enter
Diagnostic Mode. Entering this mode causes the MCU to terminate all
active conferences and prohibits conferences from being established.
Diagnostic Mode is only enabled when connecting directly to the Shelf
Management server. To do so, type the Shelf Management IP address in
the URL address.
To run Diagnostics on a Hardware Component:
1
In the list pane toolbar, click the Diagnostic Mode (
The RTM IP and CNTL components indicate a status of
"Diagnostics"; the MPM cards indicate "Resetting". After resetting,
the MPM cards will also indicate "Diagnostics" status.
2 Right-click one of the hardware components indicating "Diagnostics"
in the status column and select Diagnostic from the drop menu.
Polycom RMX 2000 Administrator's Guide
) button.
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