Polycom RMX 2000 Installation & Configuration Manual
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Also See for RMX 2000:
- Administrator's manual (312 pages) ,
- Getting started manual (134 pages) ,
- Hardware manual (69 pages)
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Administrator's Manual
RMX
®
Configuration Guide
General Safety Precautions
Follow these rules to ensure general safety:
•
Keep the area around the Polycom RMX
of clutter and well ventilated.
•
Decide on a suitable location for the equipment rack that will hold
the RMX, ensuring that it is near a grounded power outlet.
•
Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on
them. Always make sure the rack is stable before extending a
component from the rack.
•
In a single rack installation, attach stabilizers to the rack. In
multiple rack installations, the racks should be coupled together.
•
Use a regulating uninterruptable power supply (UPS) to protect the
RMX from power surges and voltage spikes, and to keep it
operating in the event of a power failure.
•
Allow the power supply units to cool before touching them.
•
Always keep the rack's trays and board's closed when not
servicing, to maintain proper cooling.
Preparations
Obtain the following information from your network administrator:
•
IP addresses, Subnet Mask and Default Gateway IP address
(optional) for the RMX control unit and RMX Shelf Management.
•
IP addresses for the RMX Signaling Host and Media cards.
•
Gatekeeper IP address.
•
SIP server IP address, if applicable.
2000 Installation &
®
2000 unit clean and free
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Table of Contents
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Summary of Contents for Polycom RMX 2000
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Page 1: Configuration Guide
General Safety Precautions Follow these rules to ensure general safety: ® • Keep the area around the Polycom RMX 2000 unit clean and free of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the RMX, ensuring that it is near a grounded power outlet. -
Page 2: Unpacking The Rmx
When you receive the RMX 2000 packing case, inspect the equipment for damage and verify that the components match the packing slip. Open the top cover of the RMX 2000 packing case and make sure that the Installation Accessories kit contains the power cables and a USB Key. - Page 3 Take the USB Key from the Installation Accessories kit and insert it into a PC. The Polycom Documentation window opens. In Windows XP: The Polycom Documentation option is automatically selected. Click OK. In Windows 7: Select Open Folder to view files using Windows Explorer.
- Page 4 RMX is placed. Secure the system by fastening four screws to the rack on the front panel. — Place the RMX 2000 on a secure, flat and clean surface. Connect the following cables to the RMX rear panel: •...
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Page 5: Connecting To The Mcu
Product Registration and Activation Key Retrieval Before starting the initial configuration process, register the RMX at the Polycom Resource Center website and download the product activation key file to the computer you will use for the configuration: Using a Web browser, connect to http://portal.polycom.com... - Page 6 Default IP Service has been deleted, followed by an RMX reset. On the RMX 2000, IPv4 is the default protocol for setting the Network Service in the Fast Configuration Wizard. The IP Management Service tab in the Fast Configuration Wizard is enabled only if the default Management IP addresses were not modified.
- Page 7 Field Description Subnet Mask Enter the subnet mask of the MCU. Default value: 255.255.255.0. If Secured Communication is required on the RMX: complete the Fast Configuration Wizard, Login, install the Certificate and then enable the Secured Communication Mode. Click Next. In the Fast Configuration Wizard - Routes dialog box, enter the IP address of the default router.
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Page 8: Required Information
Click the Next button. In the Fast Configuration Wizard - Environment dialog box, select the IP Network Type: H.323, SIP or H.323 & SIP. Click Next. If you selected SIP go to Step 13. 10 In the Fast Configuration Wizard - Gatekeeper dialog box, enter the required information: Field Description... - Page 9 Field Description Type Select the type that defines the format in which the card alias is sent to the gatekeeper. • H.323 ID (alphanumeric ID) • E.164 (0-9, * #) • URL ID (URL style address) • Transport ID (IP address: port number) •...
- Page 10 Field Description Transport Type Select the protocol that is used for signaling between the MCU and the SIP Server or the endpoints according to the protocol supported by the SIP Server: UDP – Select this option to use UDP for signaling. TCP –...
- Page 11 The Fast Configuration Wizard’s ISDN/PSTN configuration sequence begins with the ISDN/PSTN dialog box. 17 Define the following parameters: Field Description Network Service Specify the service provider’s (carrier) name or any Name other name you choose, using up to 20 characters. The Network Service Name identifies the ISDN/ PSTN Service to the system.
- Page 12 19 In the PRI Settings dialog box, define the following parameters: Field Description Default Num Type Select the Default Num Type from the list. The Num Type defines how the system handles the dialing digits. For example, if you type eight dialing digits, the Num Type defines whether this number is national or international.
- Page 13 21 In the Span Definition dialog box, define the following parameters: Field Description Framing Select the Framing format used by the carrier for the network interface from the list. • For T1 spans, default is SFSF. • For E1 spans, default is FEBE. Side Select the RMX side on the network.
- Page 14 26 Optional. Repeat steps 23 to 25 to define additional dial-in ranges. 27 Enter the MCU CLI (Calling Line Identification). With dial-in connections, the MCU CLI indicates the MCU’s number dialed by the participant. In a dial-out connection, indicates the MCU (CLI) number as seen by the participant. 28 Click Save &...
- Page 15 Length (User) manually assigning a Numeric ID to a conference. Range: 2-16 (Default: 8) MCU Display Name The MCU name that appears at the endpoints. Default: Polycom RMX 2000 Terminate Yes/No (Default: Yes) Conference when Chairperson Exits Auto Extend When Yes is selected (default) allows conferences...
- Page 16 39 Create a new User with Administrator permissions and delete the Default User (POLYCOM). For more information see "User Definition” on page 17. For system security reasons the system is not fully configured until this step has been performed.
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Page 17: User Definition
User Definition The RMX is shipped with a default Administrator user called POLYCOM. Once you have defined other authorized administrator users, it is recommended to remove the default user to prevent unauthorized users from logging into the system. To add a new user to the system: In the RMX Management pane, click the Users option. -
Page 18: Selecting The Rmx Web Client Languages
Four Meeting Rooms whose IDs are 1001, 1002, 1003 and 1004. The default conferencing entities are set to line rate of 384 Kbps, Auto Layout, Polycom Skin and have a default duration of one hour. The default Entry Queue is also set to Ad Hoc conferencing which allows... -
Page 19: Entry Queue
SIP Participants For SIP participants the dialing string is composed of the conference routing name as registered with the SIP server and domain name in the following format: conference_name@domain_name. For example, if the conference name is Maple_Room, the participant dials: Maple_Room@polycom.com. -
Page 20: Conference Control Using Dtmf Codes
ISDN/PSTN Participants ISDN and PSTN participants can connect to conferences and Meeting Rooms directly or via an Entry Queue by dialing one of the numbers (including the country and area code if needed) assigned to the conference, Meeting Room or Entry Queue. When connecting to an EQ they are routed to their conference according to the conference ID.