Polycom RMX 2000 Administrator's Manual page 141

Chapter 9-IVR Services
9-10
2
Define the following parameters:
Table 9-3 Conference IVR Service Properties - Global Parameters
Field/Option
IVR Service
Name
Language For
IVR
External Server
Authentication
Number of User
Input Retries
Timeout for User
Input (Sec)
Description
Enter the name of the IVR Service.
Select the language of the audio messages and
prompts from the list of languages defined in the
Supported languages. The default language is
English. For more information, see "Adding
Languages" on page 9-4.
You can configure the IVR Service to use an external
database application to verify a participant's right to
join the conference. For more information, see
Appendix D: "Conference Access with External
Database Authentication" on page D-6.
Select one of the following options:
•
Never – The participant's right to join the
conference will not be verified with an external
database application (default).
•
Always – Any participant request to join the
conference is validated with the external database
application using a password.
•
Upon Request – Only the participant request to
join the conference as chairperson is validated with
the external database application using a
password. The validation process occurs only
when the participant enters the chairperson
identifier key.
Enter the number of times the participant will be able to
respond to each menu prompt before being
disconnected from the conference. Range is between
1-4, and the default is 3.
Enter the duration in seconds that the system will wait
for the participant's input before prompting for another
input. Range is between 1-10, and the default value is
5 seconds.