Appendix A: Disconnection Causes - Polycom RMX 2000 Administrator's Manual

Disconnection Causes
Appendix A
If a participant was unable to connect to a conference or was disconnected
from a conference, the Connection Status tab in the Participant Properties
dialog box indicates the disconnection cause, and details the cause
message. In some cases, a possible solution may be indicated.
This appendix details the cause messages displayed in the Cause field and
their explanation.
Table A-1 Audio Disconnection Cause
Cause Message
Disconnected by operator
Remote device did not
open the encryption
signaling channel
Remote devices selected
encryption algorithm does
not match the local
selected encryption
algorithm
Resources deficiency
H323 call close. No port
left for audio
H323 call close. No port
left for video
H323 call close. No port
left for FECC
Description
The user disconnected the endpoint from the
conference.
The endpoint did not open the encryption
signaling channel.
The encryption algorithm selected by the
endpoint does not match the MCU's encryption
algorithm.
Insufficient resources available.
Insufficient audio ports.
The required video ports exceed the number of
ports allocated to video in fixed ports.
The required data ports exceed the number of
ports allocated to data in fixed ports.
A-1