Chapter 10-The Call Detail Record (CDR) Utility
The CDR File
CDR File Formats
Conference
summary record
Event code
Event records
10-2
The conference CDR records can be retrieved and archived in the
following two formats:
•
Unformatted data – Unformatted CDR files contain multiple records
in "raw data" format. The first record in each file contains general
conference data. The remaining records contain event data, one
record for each event. Each record contains field values separated by
commas. This data can be transferred to an external program such as
Microsoft Excel
unformatted CDR file:
Figure 10-1
Unformatted CDR File
©
for billing purposes. The following is a sample of an