Polycom Real-Time Media Conferencing Platform RMX 2000 Installation & Configuration Manual
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Polycom Real-Time Media Conferencing Platform RMX 2000 Installation & Configuration Manual

Polycom rmx 2000 installation & configuration guide
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RMX 2000 Installation &
Configuration Guide

General Safety Precautions

Follow these rules to ensure general safety:
•
Keep the area around the Polycom RMX 2000 unit clean and free of
clutter and well ventilated.
•
Decide on a suitable location for the equipment rack that will hold
the RMX, ensuring that it is near a grounded power outlet.
•
Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on
them. Always make sure the rack is stable before extending a
component from the rack.
•
In a single rack installation, attach stabilizers to the rack. In
multiple rack installations, the racks should be coupled together.
•
Use a regulating uninterruptable power supply (UPS) to protect the
RMX from power surges and voltage spikes, and to keep it
operating in case of a power failure.
•
Allow the power supply units to cool before touching them.
•
Always keep the rack's trays and board's closed when not
servicing, to maintain proper cooling.

Preparations

Obtain the following information from your network administrator:
•
IP addresses, Subnet Mask and Default Gateway IP address
(optional) for the RMX control unit and RMX Shelf Management
•
IP addresses for the RMX Signaling Host and Media Boards
•
Gatekeeper IP address
•
SIP server IP address, if applicable
1

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Summary of Contents for Polycom Real-Time Media Conferencing Platform RMX 2000

  • Page 1: Configuration Guide

    General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RMX 2000 unit clean and free of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the RMX, ensuring that it is near a grounded power outlet.
  • Page 2 Product Registration and Activation Key Retrieval Before starting the initial configuration process, register your RMX at the Polycom Resource Center website and download the product activation key file to the computer you will use for the configuration: Using a Web browser, connect to www.polycom.com.
  • Page 3 Unit IP Address> USB key in your browser’s address line and pressing Enter. Enter your Login Name and Password, and then click OK. The default Login Name and Password are both POLYCOM. file stored on the LAN.CFG as defined in the...
  • Page 4 The RMX Web Client is displayed and the Product Activation dialog box appears with the RMX serial number already filled in. In the Activation Key box, enter the number that retrieved from the PRC website or paste it (if you copied it). Click OK.

  • Page 5: Required Information

    Click Next. In the Fast Configuration Wizard - Environment dialog box, select the Network Type: H.323, SIP or H.323 & SIP. Click Next. If you selected SIP go to Step 11. In the Fast Configuration Wizard - Gatekeeper dialog box, enter the required information: Field Description...
  • Page 6 Field Description Type Select the type that defines the format in which the card alias is sent to the gatekeeper. • H.323 ID (alphanumeric ID) • E.164 (0-9, * #) • URL ID (URL style address) • Transport ID (IP address: port number) •...
  • Page 7 Length (User) manually assigning a Numeric ID to a conference. Range: 2-16 (Default: 8) MCU Display Name The MCU name that appears at the endpoints. Default: Polycom RMX 2000 Terminate Yes/No (Default: Yes) Conference when Chairperson Exits Auto Extend When selected (default) allows conferences running...
  • Page 8 Administrator’s Guide. User Definition The RMX is shipped with a default Administrator user called POLYCOM. Once you have defined other authorized administrator users, it is recommended to remove the default user to prevent unauthorized users from logging into the system.

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