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RMX™ 2000 Installation &
Configuration Guide
General Safety Precautions
Follow these rules to ensure general safety:
•
Keep the area around the Polycom RMX™ 2000 unit clean and free
of clutter and well ventilated.
•
Decide on a suitable location for the equipment rack that will hold
the RMX, ensuring that it is near a grounded power outlet.
•
Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on
them. Always make sure the rack is stable before extending a
component from the rack.
•
In a single rack installation, attach stabilizers to the rack. In
multiple rack installations, the racks should be coupled together.
•
Use a regulating uninterruptable power supply (UPS) to protect the
RMX from power surges and voltage spikes, and to keep it
operating in the event of a power failure.
•
Allow the power supply units to cool before touching them.
•
Always keep the rack's trays and board's closed when not
servicing, to maintain proper cooling.
Preparations
Obtain the following information from your network administrator:
•
IP addresses, Subnet Mask and Default Gateway IP address
(optional) for the RMX control unit and RMX Shelf Management.
•
IP addresses for the RMX Signaling Host and Media cards.
•
Gatekeeper IP address.
•
SIP server IP address, if applicable.
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Table of Contents
Related Manuals for Polycom RMX DOC2551A
Summary of Contents for Polycom RMX DOC2551A
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Page 1: Configuration Guide
General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RMX™ 2000 unit clean and free of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the RMX, ensuring that it is near a grounded power outlet. -
Page 2: Unpacking The Rmx
If ISDN/PSTN is installed in your conferencing environment, obtain the following information from your ISDN/PSTN Service Provider: • Switch Type, Line Coding and Framing, Numbering Plan and Numbering Type • Dial-in number range If the RMX is connected to the public ISDN Network, an external CSU or similar equipment is needed. - Page 3 When the RMX is installed for the first time, you must change the default IP addresses to your local network settings. This can be done by modifying the default settings in the USB key shipped with the unit using the LAN Configuration Utility and uploading them to the RMX. Take the USB Key from the Installation Accessories kit and insert it into a PC.
- Page 4 Product Registration and Activation Key Retrieval Before starting the initial configuration process, register the RMX at the Polycom Resource Center website and download the product activation key file to the computer you will use for the configuration: Using a Web browser, connect to Login with your Email Address and Password or register as a new user.
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Page 5: Connecting To The Mcu
In the Activation Key field, enter or paste the Product Activation Key retrieved earlier and click OK. If you do not have an Activation Key, click the Polycom Resource Center button to access the Service & Support page of the Polycom website. - Page 6 In the Fast Configuration Wizard - IP dialog box, define the following parameters: Field Description IP Service Use the default name (Default IP Service) or enter a name Name using up to 20 characters. Note: This field is displayed in all dialog boxes. Signaling Host Enter the IP address of the Central Signaling host.
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Page 7: Required Information
MCU Signaling Host and Shelf Management with the DNS server. Enter the name of the domain where the MCU is installed. The static IP addresses of the primary DNS server. Description Select Specify to enable configuration of the gatekeeper IP address. - Page 8 12 If you selected H.323 only go to Step 15. Description Enter either the gatekeeper’s host name (if a DNS Server is used) or IP address. Enter the string with which the MCU registers itself with the gatekeeper. The gatekeeper uses this string to identify the MCU when forwarding calls to it.
- Page 9 • Off – if SIP servers are not present in the network. Enter either the IP address of the preferred SIP server or its host name (if a DNS server is used). Select the protocol that is used for signaling between...
- Page 10 16 Click the Save & Continue button. During the initial RMX setup, if the system detects the presence of the RTM ISDN card, the ISDN /PSTN Network Service definition screens of the Fast Configuration Wizard are enabled. If there is no RTM ISDN card in the RMX or if you do not want to define an ISDN/PSTN Network Service, go to Step 32.
- Page 11 Field Span Type Service Type 18 Click Next. 19 In the PRI Settings dialog box, define the following parameters: Field Default Num Type Description Select the type of spans (ISDN/PSTN) lines, supplied by the service provider, that are connected to the RMX. Each span can be defined as a separate Network Service, or all the spans from the same carrier can be defined as part of the same Network Service.
- Page 12 Field Num Plan Net Specific Dial-out Prefix 20 Click Next. 21 In the Span Definition dialog box, define the following parameters: Field Framing Side Description Select the type of signaling (Number Plan) from the list according to information given by the service provider.
- Page 13 Field Line Coding Switch Type 22 Click Next. The Phones dialog box opens. 23 To define dial-in number ranges click the Add button. 24 In the Add Phone Number dialog box, define the first and the last numbers in the phone number range. •...
- Page 14 The Spans dialog box opens displaying the following read-only fields: — ID – the connector on the ISDN RTM card (PRI1 to PRI12). — Slot – the MPM card that the ISDN RTM card is connected to (MPM 1 or MPM 2). —...
- Page 15 Numeric ID to a conference. Range: 2-16 (Default: 8) The MCU name that appears at the endpoints. Default: Polycom RMX 2000 Yes/No (Default: Yes) When Yes is selected (default) allows conferences running on the RMX to be automatically extended as long as there are participants connected and there are available resources.
- Page 16 39 Create a new User with Administrator permissions and delete the Default User (POLYCOM). For more information see "User Definition” on page 17. For system security reasons the system is not fully configured until this step has been performed.
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Page 17: User Definition
User Definition The RMX is shipped with a default Administrator user called POLYCOM. Once you have defined other authorized administrator users, it is recommended to remove the default user to prevent unauthorized users from logging into the system. To add a new user to the system: In the RMX Management pane, click the Users option. -
Page 18: Selecting The Rmx Web Client Languages
Four Meeting Rooms whose IDs are 1001, 1002, 1003 and 1004. The default conferencing entities are set to line rate of 384 Kbps, Auto Layout, Polycom Skin and have a default duration of one hour. The default Entry Queue is also set to Ad Hoc conferencing which allows... -
Page 19: Entry Queue
Maple_Room, the participant can dial: 925Maple_Room. SIP Participants For SIP participants the dialing string is composed of the conference routing name as registered with the SIP server and domain name in the following format: conference_name@domain_name. For example, if the conference name is Maple_Room, the participant... -
Page 20: Conference Control Using Dtmf Codes
ISDN/PSTN Participants ISDN and PSTN participants can connect to conferences and Meeting Rooms directly or via an Entry Queue by dialing one of the numbers (including the country and area code if needed) assigned to the conference, Meeting Room or Entry Queue. When connecting to an EQ they are routed to their conference according to the conference ID.