Polycom RMX 2000 Administrator's Manual page 156

Table 9-10 Entry Queue IVR Service Properties - Global Parameters
Option Description
Entry Queue (Mandatory) Enter the name of the Entry Queue
Service Name Service.
Language Select the language in which the Audio Messages and
prompts will be heard. The languages are defined in
the Supported Languages function.
External Server This option is used for Ad Hoc conferencing, to verify
Authentication the participant's right to initiate a new conference. For
a detailed description see Appendix D: "Conference
Access with External Database Authentication" on
page D-6.
Select one of the following options to verify the
conference ID and permission to start a new
conference:
•
•
Number of User Enter the number of times the participant is able to
Input Retries respond to each menu prompt before the participant is
disconnected from the MCU.
Timeout for User Enter the duration in seconds that the system waits for
Input (Sec.) input from the participant before it is considered as an
input error.
DTMF Delimiter The interaction between the caller and the system is
done via touch-tone signals (DTMF codes). Enter the
key that will be used to indicate a DTMF command
sent by the participant or the conference chairperson.
Possible keys are the pound key (#) or star (*).
Polycom RMX 2000 Administrator's Guide
None to disable this option.
Conference ID to verify the conference ID with an
external database application.
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