Polycom RMX 2000 Hardware Manual
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Polycom RMX 2000 Hardware Manual

Polycom RMX 2000 Hardware Manual

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Polycom RMX™ 2000
Hardware Guide
Version
4.0.1

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Summary of Contents for Polycom RMX 2000

  • Page 1 Polycom RMX™ 2000 Hardware Guide Version 4.0.1...
  • Page 2 4.0.1 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc.
  • Page 3 CE Mark R&TTE Directive Commission (FCC) Part 15: Class A Statement. This equipment has Polycom Inc., declares that the Polycom RMX™ been tested and found to comply with the limits for a 2000 is in conformity with the following relevant...
  • Page 4 Regulatory Notices Chinese Communication Certificate Singapore Certificate RMX 2000 complies with IDA standards G0916-07 Compliant with European Battery Directive 2006/66/EC To comply with the European Battery Directive 2006/66/EC, dispose of weak and worn out batteries in accordance with local and national regulations.

  • Page 5: Table Of Contents

    ISDN/PSTN Clock Source ..........1-12 Cables Connected to the RTM IP & ISDN Cards ..... 1-12 RMX 2000 LEDs ..................1-13 RMX 2000 Front Panel LEDs ............1-13 RMX 2000 Rear Panel LEDs ............1-16 RTM IP ................... 1-16 RTM ISDN ................1-18 MPM and MPM+ Configuration Modes ...........
  • Page 6 Removing the MPM/MPM+ Card from the MCU ..1-30 Installing the Replacement MPM/MPM+ Card ....1-31 Installing a New MPM/MPM+ Card in a Powered On RMX 2000 ................1-31 Replacing a RTM ISDN Card ............1-32 Replacing the RTM IP Card ............1-34...

  • Page 7: Hardware Description

    Hardware Description This Hardware Guide provides information on the RMX 2000 and its components. This system utilizes a modular “universal slot” platform, whose components are designed for high performance, capacity and reliance. Main Features The Polycom RMX 2000 offers the following features: •...

  • Page 8: Rmx 2000 Specifications

    Chapter 1- Hardware Description RMX 2000 Specifications Table 1-1 Polycom RMX 2000 Specifications Physical Height 3U (13.28 cm.) Width 19” (48.26 cm.) Depth 15.74” (40 cm.) Weight Up to 16.5 Kg. IP Protocols Audio G.711, G.722, G.722.1, G.729A, G.723.1, Siren14.

  • Page 9: System Capacities

    Polycom RMX 2000 Hardware Guide System Capacities The following table summarizes the different system capacities. Table 1-2 System Functions and Capacities System Functions MPM Mode MPM+ Mode Maximum no. of participants (mixed) in a conference (80 video and 120 audio)
  • Page 10 Chapter 1- Hardware Description Table 1-2 System Functions and Capacities System Functions MPM Mode MPM+ Mode Number of HTTP (Web) clients connected to the MCU Maximum number Address Book 1000 1000 entries Maximum number of Users...

  • Page 11: Site Requirements

    • Decide on a suitable location for the equipment rack that will hold the RMX 2000 unit. It should be situated in a clean, dust-free area that is well ventilated. Avoid areas where heat, electrical noise and electromagnetic fields are generated. You will also need it placed near a grounded power outlet.

  • Page 12: Installation Precautions

    RMX 2000 from power surges and voltage spikes, to keep your MCU operating in case of a power failure. • Place the RMX 2000 on a hard, flat surface such as a desktop or mount it on 19” rack. •...

  • Page 13: Rmx 2000 Components

    Polycom RMX 2000 Hardware Guide RMX 2000 Components On the RMX 2000 components are located on both the front and rear of the MCU as listed in Table 1-3, "Polycom RMX 2000 Component Description". For more information see the descriptions of the "RMX 2000 Front Panel”...
  • Page 14 Polycom RMX 2000 Component Description Component Description CNTL (CPU) The CNTL module controls and manages the RMX 2000. Module The CNTL module has an ComExpress Pentium-M 1.4GHz processor, a 40GB hard disk drive, 1GB Compact Flash and 1GB of DDR RAM.

  • Page 15: Rmx 2000 Rear Panel

    The RMX 2000 rear panel contains the RTM IP card and optionally, the RTM ISDN card. The RTM IP card must be located on the bottom slot in the rear of the RMX 2000. In addition, the rear panel houses the main power switch, AC inlet, a circuit breaker, and additional communications ports.
  • Page 16 Chapter 1- Hardware Description The following items appear on the RMX 2000 rear panel: Table 1-4 RMX 2000 Rear Panel - RTM IP Component Description Item Description LAN 1 NA - Disconnected. Note: LAN 1 is covered with a plastic cap that should not be removed.

  • Page 17: Rtm Isdn

    RMX unit and the ISDN/PSTN switch. Up to two RTM ISDN cards can be installed in one RMX 2000. With the RMX 2000, you can either have a dedicated E1 or T1 Type Network Service. It is not possible to have a mixed E1 and T1 ISDN Network Service.

  • Page 18: Isdn/Pstn Clock Source

    All external connectors are located on the rear panel. Off/On Power LAN 2 Connection E1/T1 Connection Cable switch Figure 1-4 RMX 2000 Rear Panel View with Cables Do not remove the protective caps from LAN1, LAN3 and ShMG ports. 1-12...

  • Page 19: Rmx 2000 Leds

    RTM IP card. RMX 2000 Front Panel LEDs The following items appear on the RMX 2000 front panel: Table 1-5 RMX 2000 Front Panel LED’s Component...
  • Page 20 Chapter 1- Hardware Description Table 1-5 RMX 2000 Front Panel LED’s (Continued) Component LED ID LED Color Description MPM/MPM+ ON - Major error on card. Card Flashes - During card startup. Green ON - The card has completed startup successfully.
  • Page 21 Polycom RMX 2000 Hardware Guide Table 1-5 RMX 2000 Front Panel LED’s (Continued) Component LED ID LED Color Description CNTL Unit ON - Major system error. In case of an active alarm this light is ON, and the RDY green is OFF.

  • Page 22: Rmx 2000 Rear Panel Leds

    Chapter 1- Hardware Description RMX 2000 Rear Panel LEDs RTM IP The following LEDs appear on the RTM IP card: Table 1-6 RMX 2000 RTM IP LEDs Component LED Color Description Name LAN LEDs (1-3) Green ON with an active network connection, flickers with Packet activity.
  • Page 23 Polycom RMX 2000 Hardware Guide Table 1-6 RMX 2000 RTM IP LEDs (Continued) Component LED Color Description Name ShMG LEDs ON - Major error on RTM card. Flashes - During system startup. ON - Packet flow to and from the MCU chassis.

  • Page 24: Rtm Isdn

    Chapter 1- Hardware Description RTM ISDN The following LEDs appear on the RTM ISDN: Table 1-7 RMX 2000 RTM ISDN LEDs Function Name LED Color Description Name LAN LED (1) Green ON with an active network connection, flickers with Packet activity.

  • Page 25: Mpm And Mpm+ Configuration Modes

    Polycom RMX 2000 Hardware Guide MPM and MPM+ Configuration Modes The RMX unit can work with either MPM or MPM+ (but not with both simultaneously) media cards. The card Type installed in the system determines the Card Configuration Mode. When MPM card is installed in the MCU, it operates in MPM Mode.

  • Page 26: Mpm+ Resource Capacities

    Chapter 1- Hardware Description MPM+ Resource Capacities The MPM+ card offers increased resource capacities and capabilities. Three MPM+ card assemblies are available: MPM+ 80, MPM+ 40 and MPM+ 20 offering various resource capacities for CP conferences. In CP conferences: • Frame rate has been increased –...

  • Page 27: Mpm And Mpm+ Modes

    • When upgrading a system from Version 3 (or lower) with Version 4.0 software downloaded from the Polycom Resource Center, the RMX enters MPM Mode by default. • The RMX only switches between MPM and MPM+ Card Configuration Modes if MPM/MPM+ cards are removed or swapped while it is running.
  • Page 28 Chapter 1- Hardware Description Table 4 Card Configuration Mode After Next Restart Current Media Operating Card(s) Card(s) Operating Cards Mode After Supported Disabled Mode Installed Next Restart None MPM x 2 MPM+ Only MPM+ Only MPM+ MPM+ None MPM+ MPM+ x 2 Example 1: Current status An RMX has two MPM cards installed.
  • Page 29 Polycom RMX 2000 Hardware Guide Example 2: Current status An RMX has one MPM+ card installed. The Card Configuration Mode is MPM+. and the MPM+ card is enabled. Action Remove the MPM+ card. Insert one MPM card. Result The Card Configuration Mode remains MPM+.

  • Page 30: Rmx Chassis Types

    The chassis type can be viewed in the Hardware Monitor, by right clicking Slot 0 and then clicking Properties. The RMX 2000 - General Information dialog box opens. The RMX Part Number contains the letter A/B/C/D that represents the chassis type, as shown in the capture above.

  • Page 31: Component Replacement

    Polycom RMX 2000 Hardware Guide Component Replacement The RMX 2000 is designed with ease of maintenance in mind. Most components are swappable and are accessible directly via the front panel or the rear panel. Only MPM/MPM+ cards are Hot Swappable. The RTM IP and RTM ISDN card are not Hot Swappable.

  • Page 32: Types Of Ejector Levers On Rmx Components

    Chapter 1- Hardware Description Types of Ejector Levers on RMX Components On the RMX, 2 types of ejector levers can be attached to the cards: • An all metal (silver) lever • A modified PMC compatible ejector lever covered by plastic caps with a lock catch Using the All Metal Ejector Lever This ejector lever can be moved to 3 positions:...

  • Page 33: Replacing The Cntl Module

    (approx. 70 degrees), as shown here Replacing the CNTL Module The CPU module is the management system of the RMX 2000. Use the following procedure to replace a CNTL Module: Ensure that power switch on the RMX 2000 is turned OFF (O).
  • Page 34 Module firmly into the Backplane, making sure it is properly seated in its slot. Ensure that the metal ejector levers are fully retracted into their housings. Tighten the captive screws on the front panel of the RMX 2000 that secure the Functional CNTL Module.

  • Page 35: Replacing The Power Supply Module

    A single supply unit powers the RMX 2000. Use the following procedure to replace a Power Supply: Please verify the type of power supply used on your RMX 2000. Do not insert a different type of power supply than the current type installed on your system.

  • Page 36: Replacing The Fan Drawer

    Should one of these fans fail as indicated by a Fan LED, you are required to replace the Fan drawer. Unscrew the captive screws on the front panel of the RMX 2000 that secure the Fan drawer. Use the metal ejector levers to pull the Fan drawer out of its slot in the Backplane.

  • Page 37: Replacing A Faulty Mpm/Mpm+ Card

    Replacing a Faulty MPM/MPM+ Card Removing the MPM/MPM+ Card from the MCU All MPM/MPM+ cards can be installed or removed while the RMX 2000 is powered on and operating. Prior to removing an MPM/MPM+ card the captive screws must be unscrewed and the ejector levers must be opened to initiate a “power...

  • Page 38: Installing The Replacement Mpm/Mpm+ Card

    Chapter 1- Hardware Description Carefully slide the MPM/MPM+ card out through the front panel. Installing the Replacement MPM/MPM+ Card On the card to be installed, move the ejector levers to their fully open position. Slide in the replacement MPM/MPM+ card. Push the MPM/MPM+ card firmly into the Backplane, making sure it is properly seated in its slot.

  • Page 39: Replacing A Rtm Isdn Card

    Replacing a RTM ISDN Card The RTM ISDN card can only be used with software version 3.0 of higher. Ensure that the power switch on the RMX 2000 is turned OFF (O). Loosen the captive screws that fasten the card to the MCU.
  • Page 40 Tighten the captive screws on each side of the rear panel of the card, securing the RTM ISDN card to RMX. 10 Turn ON the RMX 2000. 11 Connect the RJ-45 terminated PRI cables into any of the slots labeled...

  • Page 41: Replacing The Rtm Ip Card

    Polycom RMX 2000 Hardware Guide Replacing the RTM IP Card The RTM IP card on the rear of the RMX 2000 provides connectivity to all the MCU modules. Use the following procedure to replace the RTM IP card: Ensure that the power switch on the RMX 2000 is turned OFF (O).

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