Polycom RMX 2000 Administrator's Manual page 147

Chapter 9-IVR Services
9-16
The General dialog box lists messages that are played during the
conference. These messages are played when participants or the
conference chairperson perform various operations or when a change
occurs.
15 To assign the appropriate audio file to the message type, click the
appropriate table entry, in the Message File column. A drop-down list
is enabled.
16 From the list, select the audio file to be assigned to the event/
indication.
17 Repeat steps 15 and 16 to select the audio files for the required
messages.
The following types of messages and prompts can be enabled:
Table 9-6 Conference IVR Service Properties - General Voice Messages
Message Type
Request Billing
Code
Requires
Chairperson
First to Join
Mute All On
Mute All Off
Description
Requests the participant to enter a code for billing
purposes.
The message is played when the conference is on
hold and the chairperson joins the conference. For
this message to be played the Conference Requires
Chairperson option must be selected in the
conference Conference Profile - IVR dialog box.
Informs the participant that he or she is the first
person to join the conference.
Informs all participants that they are muted, with the
exception of the conference chairperson.
Note: This message is played only when the Mute
All Except Me option is activated.
This message is played to the conference to inform
all participants that they are unmuted (when Mute All
is cancelled).