Modifying The Ivr Or Entry Queue Service Properties - Polycom RMX 2000 Administrator's Manual

Chapter 9-IVR Services

Modifying the IVR or Entry Queue Service Properties

9-30
Alternatively, in the Conference IVR Services list, right-click the Entry
Queue IVR Service and then select Set Default Entry Queue IVR
Service.
The default Entry Queue IVR Service appears in bold, indicating that
it is the current default service.
You can modify the properties of an existing IVR Service, except the
service name and language.
To modify the properties of an IVR Service:
1
In the RMX Management pane, click IVR Services.
2
In the Conference IVR Services list, Click the IVR Service to modify.
For more information about the tabs and options of this dialog box,
see "Defining a New IVR Service" on page 9-9.
3
Modify the required parameters or upload the required audio files.
4
Click OK.