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Summary of Contents for Polycom DOC2558B
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Page 1: Hardware Guide
® ® Polycom 2000 System Hardware Guide Version 7.0.1 | September 2010 DOC2558B... - Page 2 (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change...
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Page 3: Regulatory Notices
If requested, the FCC registration Number and REN must be provided to the telephone company. Any repairs to this equipment must be carried out by Polycom Inc. or our designated agent. This stipulation is required by the FCC and applies during and after the warranty period. - Page 4 To comply with the European Battery Directive 2006/66/EC, dispose of weak and worn out batteries in accordance with local and national regulations. Singapore Certificate Complies with IDA standards DA101619 The Polycom RMX™ 2000 complies with the Russian Ministry of Communication requirements stated in certificate OC/1-MM-15. Regulatory Notices Chinese Communication Certificate...
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Page 5: Table Of Contents
Types of Ejector Levers on RMX Components ... 1-30 Using the All Metal Ejector Lever ... 1-30 Using the Modified PMC Compatible Ejector Lever ... 1-30 Replacing the CNTL Module ... 1-31 Replacing the Power Supply Module ... 1-33 Polycom RMX 2000 Hardware Guide... - Page 6 Table of Contents Replacing the Fan Drawer ... 1-34 Replacing a Faulty MPM/MPM+/MPMx Card ... 1-35 Removing the MPM/MPM+/MPMx Card from the MCU ... 1-35 Installing the Replacement MPM/MPM+/MPMx Card 1-36 Installing a New MPM/MPM+/MPMx Card in a Powered On RMX 2000 ... 1-36 Replacing a RTM ISDN Card ...
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Page 7: Hardware Description
This Hardware Guide provides information on the RMX 2000 and its components. This system utilizes a modular “universal slot” platform, whose components are designed for high performance, capacity and reliance. Main Features The Polycom RMX 2000 offers the following features: • Linux® based • Chassis based on the ATCA standard •... -
Page 8: Rmx 2000 Specifications
Environment Operating temperature Storage temperature Relative humidity Operating altitude Operating ESD Polycom RMX 2000 Specifications 3U (13.25 cm.) 19” (48.26 cm.) 15.74” (40 cm.) Up to 16.5 Kg. G.711, G. 719, G.722, G.722.1, G.729A, G.723.1, Siren14, Siren 22. H.261, H.263, H.264. -
Page 9: Rmx 2000 System Capacities
Polycom RMX 2000 Hardware Guide RMX 2000 System Capacities Conferencing Capacities The following table summarizes the different conferencing capacities. Table 1-2 System Functions Maximum number of Video participants in a conference Maximum number of PSTN participants in a conference Maximum number of VOIP... - Page 10 Chapter 1- Hardware Description Table 1-2 System Functions Maximum number of Recording Links Maximum number of IVR Video Slides Maximum number of Log Files (1Mb max.) Maximum number of CDR Files Maximum number of Fault Files Number of Participant alerts Maximum number of concurrent RMX Web Client connections to the MCU...
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Page 11: Resource Capacities
Polycom RMX 2000 Hardware Guide Resource Capacities The following table summarizes the resource capacities for a fully loaded system per card type Table 1-3 Audio/Video and Resolution HD Support PSTN VOIP CIF H.263 CIF H.264 SD30 H.264 4CIF H.263 720p... -
Page 12: Site Requirements
Chapter 1- Hardware Description Site Requirements This section describes the requirements your site must meet for safe installation and operation of the system. Safety Requirements For your protection, please read these safety instructions completely before operating the equipment. • Look carefully for potential hazards in your work area: moist floors, ungrounded power cables, frayed power cords, missing safety grounds and so forth. -
Page 13: Installation Precautions
Polycom RMX 2000 Hardware Guide • In a single rack installation, stabilizers should be attached to the rack. • In multiple rack installations, the racks should be coupled together. • Always make sure the rack is stable before extending a component from the rack. -
Page 14: Rmx 2000 Components
RMX 2000 Components On the RMX 2000 components are located on both the front and rear of the MCU as listed in Table 1-4, "Polycom RMX 2000 Component Description". For more information see the descriptions of the "RMX 2000 Front Panel”... - Page 15 Polycom RMX 2000 Hardware Guide Table 1-4 Component CNTL (CPU) Module Power Supply Drawer Fan Drawer Multi Processor Module (MPM) Card Polycom RMX 2000 Component Description Description The CNTL module controls and manages the RMX 2000. The CNTL module has an ComExpress Pentium-M 1.4GHz processor, a 40GB hard disk drive, 1GB Compact...
- Page 16 Multi Processor Modulex (MPMx) Card 1-10 Polycom RMX 2000 Component Description (Continued) Description The MPM+ cards, perform the various RTP, audio and video processing functions on the RMX 2000 unit. TI C6455 processors are at the core of each MPM+ card which are available in the following assemblies: •...
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Page 17: Rmx 2000 Rear Panel
Polycom RMX 2000 Hardware Guide RMX 2000 Rear Panel The RMX 2000 rear panel contains the RTM IP card and optionally, the RTM ISDN card. The RTM IP card must be located on the bottom slot in the rear of the RMX 2000. In addition, the rear panel houses the main power switch, AC inlet, a circuit breaker, and additional communications ports. - Page 18 Chapter 1- Hardware Description The following items appear on the RMX 2000 rear panel: Table 1-5 Item LAN 1 LAN 2 LAN 3 10/100 ShMG Serial Standby button 1-12 RMX 2000 Rear Panel - RTM IP Component Description Description NA - Disconnected. Note: LAN 1 is covered with a plastic cap that should not be removed.
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Page 19: Rtm Isdn
Polycom RMX 2000 Hardware Guide RTM ISDN The RTM ISDN card connects directly to an MPM/MPM+/MPMx. The RTM ISDN card routes data between the MPM/MPM+/MPMx cards and components of the system, converts ISDN T1/E1 media to IP packets and provides connectivity to external ISDN networks. -
Page 20: Isdn/Pstn Clock Source
Chapter 1- Hardware Description LAN & LEDs H/S LED Figure 1-3 The RTM ISDN card supports 200 audio participants, regardless of whether the spans are E1 or T1. ISDN/PSTN Clock Source Each RTM ISDN card has its own primary and secondary clock source. The first span to synchronize becomes the primary clock source and the second span to synchronize becomes the secondary clock source. -
Page 21: Cables Connected To The Rtm Ip & Isdn Cards
Polycom RMX 2000 Hardware Guide Cables Connected to the RTM IP & ISDN Cards All external connectors are located on the rear panel. Figure 1-4 Do not remove the protective caps from LAN1, LAN3 and ShMG ports. E1/T1 Connection LAN 2 Connection... -
Page 22: Rmx 2000 Leds
Chapter 1- Hardware Description RMX 2000 LEDs The RMX includes LEDs located on the front panel and rear panel. In the front panel, the LEDs reflect the state of the components. The LEDs on the rear panel indicate the state of the external connections and the status of the RTM IP card. - Page 23 Polycom RMX 2000 Hardware Guide Table 1-6 Component MPM/MPM+ Card RMX 2000 Front Panel LED’s (Continued) LED ID LED Color Green Amber Blue Description ON - Major error on card. Flashes - During card startup. ON - The card has completed startup successfully.
- Page 24 Chapter 1- Hardware Description Table 1-6 Component CNTL Unit 1-18 RMX 2000 Front Panel LED’s (Continued) LED ID LED Color Green Amber Blue Description ON - Major system error. In case of an active alarm this light is ON, and the RDY green is OFF.
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Page 25: Rmx 2000 Rear Panel Leds
Polycom RMX 2000 Hardware Guide RMX 2000 Rear Panel LEDs RTM IP The following LEDs appear on the RTM IP card: Table 1-7 Component LAN LEDs (1-3) 10/100 ShMG LEDs SLOT (1-4) LEDs RMX 2000 RTM IP LEDs LED Color... - Page 26 Chapter 1- Hardware Description Table 1-7 Component ShMG LEDs Standby LED 1-20 RMX 2000 RTM IP LEDs (Continued) LED Color Name Green Blue Blue Description ON - Major error on RTM card. Flashes - During system startup. ON - Packet flow to and from the MCU chassis.
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Page 27: Rtm Isdn
Polycom RMX 2000 Hardware Guide RTM ISDN The following LEDs appear on the RTM ISDN: Table 1-8 Function Name LAN LED (1) ShMC LEDs RMX 2000 RTM ISDN LEDs LED Color Name Green 1 Gb Amber Blue Description ON with an active network connection, flickers with Packet activity. -
Page 28: Mpm/Mpm+ And Mpmx Configuration Modes
Chapter 1- Hardware Description MPM/MPM+ and MPMx Configuration Modes The RMX unit can work with either MPM or MPM+/MPMx (but not with both simultaneously) media cards. The card Type installed in the system determines the Card Configuration Mode. When MPM card is installed in the MCU, it operates in an MPM Mode. - Page 29 Polycom RMX 2000 Hardware Guide Table 2 Resource Type Audio only (VoIP) MPM+ Resource Capacities per Card Type The MPM+ card offers increased resource capacities and capabilities. Three MPM+ card assemblies are available: MPM+ 80, MPM+ 40 and MPM+ 20 offering various resource capacities for CP conferences.
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Page 30: Mpmx Resource Capacities Per Card Assembly
Chapter 1- Hardware Description MPMx Resource Capacities per Card Assembly The MPMx card offers increased resource capacities and capabilities. Two MPM+ card assemblies are available: • MPMx-D • MPMx-S Table 4 summarizes the video capacities of the two MPMx card assemblies. -
Page 31: Operating Mode Selection During Startup / Restart
Polycom RMX 2000 Hardware Guide Operating Mode Selection During Startup / Restart When started with Version 7.0 installed, the RMX enters MPMx Mode by default when no media cards are installed. • The RMX switches between MPM, MPMx and MPM+ Card Configuration Modes when MPM/MPM+/MPMx cards are removed or swapped while the system is running. - Page 32 Chapter 1- Hardware Description Table 5 Current Operating Mode MPM+ Example 1: Current status • An RMX has two MPM cards installed. • The Card Configuration Mode is MPM. • Both MPM cards are enabled. Action Remove one MPM card. Insert one MPMx card.
- Page 33 Polycom RMX 2000 Hardware Guide • The remaining MPM card is disabled. Example 2: Current status • An RMX has one MPMx card installed. • The Card Configuration Mode is MPMx. • and the MPMx card is enabled. Action Remove the MPMx card.
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Page 34: Rmx Chassis Types
Chapter 1- Hardware Description RMX Chassis Types The RMX chassis can be of type A/B/C or D. The environmentally friendly D-type chassis (indicated by the letter D in the Part Number) is required for use with MPM+ card(s). The chassis type can be viewed in the Hardware Monitor, by right clicking Slot 0 and then clicking Properties. -
Page 35: Component Replacement
Polycom RMX 2000 Hardware Guide Component Replacement The RMX 2000 is designed with ease of maintenance in mind. Most components are swappable and are accessible directly via the front panel or the rear panel. Only MPM/MPM+/MPMx cards are Hot Swappable. The RTM IP and RTM ISDN card are not Hot Swappable. -
Page 36: Types Of Ejector Levers On Rmx Components
Chapter 1- Hardware Description Types of Ejector Levers on RMX Components On the RMX, 2 types of ejector levers can be attached to the cards: • An all metal (silver) lever • A modified PMC compatible ejector lever covered by plastic caps with a lock catch Using the All Metal Ejector Lever This ejector lever can be moved to 3 positions:... -
Page 37: Replacing The Cntl Module
Polycom RMX 2000 Hardware Guide • Partially Open - For card powering down mode. Partially open the ejector lever(s) until the blue HS LEDs on the card and the Control Unit start flashing. When the HS LED is constantly lit the card is in a powered down mode and you can remove the card. - Page 38 Chapter 1- Hardware Description On the fully open position. Slide in the replacement Push the properly seated in its slot. Ensure that the metal ejector levers are fully retracted into their housings. Tighten the captive screws on the front panel of the RMX 2000 that secure the Functional 10 Turn ON the RMX 2000.
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Page 39: Replacing The Power Supply Module
Polycom RMX 2000 Hardware Guide Replacing the Power Supply Module A single supply unit powers the RMX 2000. Use the following procedure to replace a Power Supply: Please verify the type of power supply used on your RMX 2000. Do not insert a different type of power supply than the current type installed on your system. -
Page 40: Replacing The Fan Drawer
Chapter 1- Hardware Description Replacing the Fan Drawer Three fans are mounted in the Fan drawer, where the airflow is from right to left. Should one of these fans fail as indicated by a Fan LED, you are required to replace the Fan drawer. Unscrew the captive screws on the front panel of the RMX 2000 that secure the Fan drawer. -
Page 41: Replacing A Faulty Mpm/Mpm+/Mpmx Card
Polycom RMX 2000 Hardware Guide Replacing a Faulty MPM/MPM+/MPMx Card Removing the MPM/MPM+/MPMx Card from the MCU All MPM/MPM+/MPMx cards can be installed or removed while the RMX 2000 is powered on and operating. Prior to removing an MPM/MPM+/MPMx card the captive screws must be unscrewed and the ejector levers must be opened to initiate a “power... -
Page 42: Installing The Replacement Mpm/Mpm+/Mpmx Card
Chapter 1- Hardware Description Carefully slide the MPM/MPM+/MPMx card out through the front panel. Installing the Replacement MPM/MPM+/MPMx Card On the card to be installed, move the ejector levers to their fully open position. Slide in the replacement MPM/MPM+/MPMx card. Push the MPM/MPM+/MPMx card firmly into the Backplane, making sure it is properly seated in its slot. -
Page 43: Replacing A Rtm Isdn Card
Polycom RMX 2000 Hardware Guide The blue HS LEDs on the MPM/MPM+/MPMx card and the Control Unit start flashing and the power on cycle for the card is initiated: — The card’s resources are added to the system resources list —... - Page 44 Chapter 1- Hardware Description Slide in the replacement RTM ISDN card. Insert the card into the slot until the ejector levers touch the front edge of the card cage. Push the ejector levers to their fully closed position. Tighten the captive screws on each side of the rear panel of the card, securing the RTM ISDN card to RMX.
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Page 45: Replacing The Rtm Ip Card
Polycom RMX 2000 Hardware Guide Replacing the RTM IP Card The RTM IP card on the rear of the RMX 2000 provides connectivity to all the MCU modules. Use the following procedure to replace the RTM IP card: Ensure that the power switch on the RMX 2000 is turned OFF (O).
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