Software Management; Backup And Restore Guidelines; Using Software Management - Polycom 1500 Administrator's Manual

RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator's Guide

Software Management

The Software Management menu is used to backup and restore the Collaboration Server's configuration
files and to download MCU software.

Backup and Restore Guidelines

● Direct access to the Collaboration Server file system is disabled in both Ultra Secure Mode and
standard security mode.
● System Backup can only be performed by an administrator.
● The System Backup procedure creates a single backup file that can be viewed or modified only by
developers.
● A System Backup file from one system can be restored on another system.
● To ensure file system consistency, do not perform any configuration changes as the system does not
suspended them during the backup procedure.
● The following parameters, settings and files are backed up:
 MCMS configuration files (/mcms/Cfg):
 Network and service configurations,
 Rooms,
 Profiles
 Reservations
 System Flags
 Resource Allocation
 IVR messages, music
 Collaboration Server Web Client user setting - fonts, windows
 Collaboration Server Web Client global settings – notes, address book, language
 Private keys and certificates (TLS)
 Conference participant settings
 Operation DB (administrator list)
 SNMP settings
 Time configuration
● CDR files are not included in the backup process and should be backed up manually by saving the
CDR files to a destination device.

Using Software Management

To backup configuration files:
1 On the Collaboration Server menu, click Administration > Software Management > Backup
Configuration.
The Backup Configuration dialog box opens.
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