Lucent Technologies MERLIN LEGEND Release 6.0 System Programming Manual page 229

MERLIN LEGEND Communications System Release 6.0
System Programming 555-660-111
3 Common Administrative Procedures
QCC Optional Features
Console Display/Instructions
Specify the operator position.
! 
%DFNVSDFH
([LW
Assign or remove the operator from the call type specified
! 
in Step 4 of the main procedure.
Select
Return to the System Programming menu.
! 
Select five times.
Call Type Queue Priority Level
Use this procedure to assign a priority value (1 to 7) that determines the order in
which calls programmed to ring into the QCC queue are sent to QCC system
operator positions. A value of 1 is the highest priority. The QCC queue priority
level is assigned for the following types of calls:
Dial 0 calls (internal calls to the system operator)
DID calls to invalid destinations (unassigned extension numbers)
Calls to the Listed Directory Number (extension for the QCC queue)
Calls programmed to return to the QCC queue (returning from extending,
camped-on, held calls, and operator parked calls)
Group Coverage calls
Calls signed in (Follow) or forwarded to the system operator
Calls to a system operator extension number
This procedure does not include programming the QCC queue priority level for
'HOHWH
(QWHU
or
.
Additional Information
= option name selected in Step 4
If no DSS is attached:
SP: "Entering an Extension"
If DSS is attached:
Toggle the red LED on or off as required.
On = operator receives call type.
Flashing = operator does not receive call type.
Off = extension is not an operator position.
You may continue to assign or remove QCC
operators from the call type by repeating
Steps 2 and 3.
3
Issue 1
February 1998
Page 3-51
PC
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