Qcc Optional Features - Lucent Technologies MERLIN LEGEND Release 6.0 System Programming Manual

MERLIN LEGEND Communications System Release 6.0
System Programming 555-660-111
3 Common Administrative Procedures

QCC Optional Features

Console Display/Instructions
Specify whether to enable or disable automatic hold.
! 
Save your entry.
! 
Select @‡r… .
Return to the System Programming menu.
! 
Select @‘v‡ .
QCC Optional Features
This section covers how to program the following options for QCC operator
positions:
Hold Return
Automatic Hold or Release
Queue over Threshold
Elevate Priority
Calls-in-Queue Alert
QCC Operator to Receive Call Types
Call Type Queue Priority Level
Message Center Operation
Automatic or Manual Extended (Directed) Call Completion
Return Ring
Position Busy Backup
NOTE: NOTE: NOTE:
These options are available in Hybrid/PBX mode only.
Additional Information
Select 6ˆ‡‚ÃC‚yqÃ@hiyr or
6ˆ‡‚ÃC‚yqÃ9v†hiyr .
3
Issue 1
February 1998
Page 3-35
PC
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