Page 1 AT&T 555-610-140 Issue 1 AT&T August 1991 MERLIN LEGEND™ Communications System Installation, Programming, & Maintenance...
Page 2 AT&T 555-610-140 Copyright © 1991 AT&T Issue 1 All Rights Reserved August 1991 Printed in U.S.A. Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change.
Page 3 ERRATA MERLIN LEGEND™ Communications System Installation, Programming, and Maintenance 555-610-140 Ignore all references to the small processor module. The MERLIN LEGEND™ Communications System offers only one processor module. This processor module is referred to as a large processor module in this document. Ignore references to the “small”...
Page 4: Table Of Contents
Contents Customer Support Information Support Telephone Number FCC Electromagnetic Interference Information DOC Interference Information FCC Notification and Repair Information xvii Installation and Operational Procedures xviii DOC Notification and Repair Information Security xxii Warranty and Liability About The Book Related Documentation xxvi How to Order Books xxviii...
Page 5 Contents System Description Modes of Operation System Components Control Unit 1-26 Telephones and Consoles 1-34 Adjuncts 1-34 Adapters 1-35 System Capacities 1-41 Data Capabilities 1-42 Networking Capabilities 1-45 Functional Units 1-47 Signal Processing 1-53 DS1 Capabilities Preparation Planning Forms Environment Space and Location Power and Grounding 2-14...
Page 6 Contents Installation The Control Unit Channel Service Unit 3-19 The SMDR Printer and the System Programming PC 3-45 Data Adapters 3-56 System Wiring 3-77 IROB Protection 3-102 Telephones and Consoles 3-103 System Acceptance Test 3-116 Programming Procedures System Programming Programming Procedures 4-11 Set the Basic System Operating Conditions 4-12...
Page 7 Contents Programming Procedures—Continued Optional Group-Assigned Features 4-146 System Features 4-173 Automatic Route Selection 4-202 Night Service 4-215 Labeling 4-222 Backup, Restore, and Print System Programming Reports 4-228 Maintenance and Troubleshooting Maintenance Troubleshooting 5-46 Adapters, Accessories, and Applications Adapters Accessories Applications Wiring Wiring Tables Wiring Diagrams...
Page 8 Contents Adjuncts Product Ordering Information Unit Load Calculation Work Sheet General Telephone Programming Programming Methods General Feature Use Programming Special Characters System Programming Console Overlay...
Page 9 Contents System Programming Reports System Programming Menu Hierarchy Two-Digit Numbering Plan System Technician’s Run Sheet Abbreviations ABB-1 Glossary GL-1 Index IN-1 Illustrations inside back cover...
Page 10 Tables System Description Line/Trunk and Station Modules 1-21 Touch-Tone Receiver Requirements Reusable MERLIN II Line/Trunk and 1-22 Station Modules 1-24 Reusable MERLIN II Hardware 1-28 Analog Multiline Telephones 1-30 Single-Line Telephones 1-32 Telephones and Adjuncts Not Supported 1-36 System Capacities 1-38 Feature Capacities 1-52...
Page 11 Tables Installation 3-21 SW1 Default Settings 3-22 SW2 Default Settings 3-23 SW4 Default Settings 3-24 SW5 Default Settings 3-25 SW6 Default Settings 3-26 SW7 Settings 3-27 SW2 BER Options Switch Settings in Hybrid/PBX Mode: 3-28 Network and Equipment are ESF Framed Switch Settings in Hybrid/PBX Mode: 3-28 Network and Equipment are D4 Framed...
Page 12 Tables 3-40 OR Artificial Line Options 3-22 3-42 SMU Front-Panel LEDs 3-23 3-42 3-24 SMU Front Panel Test Jacks 3-44 CSU Rear Panel Pin Assignments 3-25 3-47 AT&T 572 Printer Options 3-26 3-49 AT&T 475/476 Printer DIP Switch Settings 3-27 ISDN 7500B Data Module Option Settings 3-28 for Digital-to-Analog Modem Pool Operation 3-72...
Page 13 Tables Maintenance and Troubleshooting Line/Trunk Errors 5-44 Maintenance Problems and Solutions 5-46 Adapters, Accessories, and Applications TTRs Required by VMS 6-10 Voice Channels Required 6-23 Number of Attendants 6-28 MERLIN MAIL Ports Required 6-32 Wiring LS, GS/LS, DID, and OPT 6-Position Jacks Tie-Trunk and DS1/PR1 8-Position Jacks Tie-Line Jack to RJ2GX Network...
Page 14: Important Safety Instructions
CUSTOMER WARNING This manual is designed for use by qualified service technicians only. Technician qualification includes completion of an AT&T hands-on instructor-led course covering installation and maintenance for this product. Installation or maintenance of this product by anyone other than a qualified service technician may void the warranty.
Page 15 Never install telephone jacks in a wet location unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone wiring has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Use only AT&T manufactured MERLIN LEGEND™...
Page 16 Never push objects of any kind into this product through module openings or expansion slots, as they may touch dangerous voltage points or short-out parts, which could result in a risk of fire or electric shock. Never spill liquid of any kind on this product.
Page 18: Customer Support Information
Customer Support Information Support Telephone Number AT&T provides a toll-free customer Helpline (1-800-628-2888)24 hours a day (U.S.A. only). Call the Helpline, or your authorized dealer, if you need assistance when installing, programming, or using your system. Federal Communications Commission (FCC) Electromagnetic Interference Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Page 19: Fcc Notification And Repair Information
Customer Support Information Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicable aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada. FCC Notification and Repair Information This equipment is registered with the FCC in accordance with Part 68 of its rules.
Page 20: Installation And Operational Procedures
Customer Support Information You must also notify your local telephone company if and when this equipment is permanently disconnected from the line(s). The REN is used to determine the quantity of devices which maybe connected to the telephone line. Excessive REN’s on the telephone line may result in the devices not ringing in response to an incoming call.
Page 21: Doc Notification And Repair Information
Customer Support Information DOC Notification and Repair Information NOTICE: The Canadian Department of Communications (DOC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The DOC does not guarantee the equipment will operate to the user’s satisfaction.
Page 22 Customer Support Information Renseignements sur la notification du ministère des Communications du Canada et la réparatione AVIS: L'étiquette du ministère des Communications du Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protection, d'exploitation et de sécurité des réseaux de télécommunications.
Page 24: Security
Customer Support Information Security of Your System—Preventing Toll Fraud As a customer of a new telephone system, you should be aware that there exists an increasing problem of telephone toll fraud. Telephone toll fraud can occur in many forms, despite the numerous efforts of telephone companies and telephone equipment manufacturers to control it.
Page 25: Limited Warranty And Limitation Of Liability
Customer Support Information To minimize the risk of unauthorized access to your communications system: Use a nonpublished Remote Access number. Assign authorization codes randomly to users on a "need-to-have" basis, keeping a log of ALL authorized users and assigning one code to one person.
Page 26 Customer Support Information If you purchased your system directly from AT&T, AT&T will perform warranty repair in accordance with the terms and conditions of the specific type of AT&T maintenance coverage you selected. A written explanation of AT&T’s types of maintenance coverage maybe obtained from AT&T by calling 1-800-247-7000.
Page 27 Customer Support Information Limitation Of Liability EXCEPT FOR PERSONAL INJURY, DIRECT DAMAGES TO TANGIBLE PERSONAL PROPERTY PROXIMATELY CAUSED BY AT&T, AND LIABIILlTY OTHERWISE EXPRESSLY ASSUMED IN A WRITTEN AGREEMENT SIGNED BY AT&T, THE LIABILITY OF AT&T, ITS AFFILIATES, SUPPLIERS AND AUTHORIZED RESELLERS FOR ANY CLAIMS, LOSSES, DAMAGES OR EXPENSES FROM ANY CAUSE WHATSOEVER (INCLUDING ACTS OR OMISSIONS OF THIRD PARTIES) REGARDLESS OF THE FORM OF...
Page 28: About This Book
About This Book This book provides technical information about the operation and installation of the communications system. It is intended for qualified technicians who install, maintain, and repair the communications system. Related Documentation The following books are available to help you set up, use, and maintain the communications system: reference setup and modification...
Page 29: How To Order Books
About This Book How to Order Books The books needed for operating the communications system were supplied with the system. You can order additional copies of these and other books listed below from the AT&T Customer Information Center: Within the continental United States, call 1-800-432-6600. In Canada, call 1-800-255-1242.
Page 30: Analog Multiline Telephones
About This Book MERLIN LEGEND Communications Order Number System Book Title Telephone User Support Analog Multiline Telephones 555-610-120 User's Guide MLX-10D,™ MLX-28D,™ and MLX-20L™ Digital Display Telephones 555-610-122 User’s Guide MLX-10™ Digital Non-Display 555-610-123 Telephone User's Guide 555-610-124 MLX-10™ and MLX-10D™ User Cards 555-610-125 MLX-28D™...
Page 31: Additional Ordering Information
About This Book Additional Ordering Information For information on ordering replacement parts, accessories, and other equipment that is compatible with the system, see Appendix A in System Reference. Product Safety Labels Throughout this book, hazardous situations are indicated by an exclamation point inside a triangle, along with the word caution or warning.
Page 32: System Description
System Description The MERLIN LEGEND™ Communications System is an advanced digital switching system that integrates voice and data communications features. Voice features combine traditional telephone features, such as Transfer and Hold, with advanced features, such as Group Coverage and Park. Data features provide switched data connections that enable the transmission of voice and data over the same system wiring.
Page 33: Modes Of Operation
System Description Modes of Operation The system is designed for customers in the 10- to 100-station range. It can be configured to operate in one of three modes: Hybrid/PBX Behind Switch Hybrid/PBX Mode The Hybrid/PBX mode handles a large volume of calls and users and provides the most flexibility of the three modes.
Page 34 System Description Key Mode In the Key mode, each outside line appears on a button on one or more multiline telephones. The line buttons allow users to see activity on other telephones, join conversations, place calls, or receive calls. Separate intercom buttons are used to make and receive internal calls.
Page 35: System Components
System Description System Components The system consists of required and optional components: required components control unit telephones optional components adjuncts adapters applications These components are described in the following pages. 1-4 System Components...
Page 36: Control Unit
System Description Control Unit The control unit (CU) connects central office (CO) lines with telephones and adjuncts such as answering machines and fax machines. The CU consists of the following components: control unit housing carrier(s) power supply module (one per carrier) processor module line/trunk and station modules Control Unit Housing...
Page 37 System Description Power Supply Modules The power supply module provides power to the carrier, to each telephone, and to adjuncts— except for adjuncts such as answering machines and fax machines that have their own power supplies. Each carrier requires its own power supply module, which goes into the first slot on the carrier.
Page 38 System Description The main board contains the 68000 microprocessor, a built-in 1200-baud data modem, built-in diagnostics, RAM, a real-time clock, and interrupt circuitry, and interfaces to the other modules through the I/O bus on the carrier backplane. The processor module has two modular RS-232 jacks: one for Station Message Detail Recording (SMDR) and the other for system programming and maintenance via a personal computer (see Figure 3).
Page 39 System Description There are different types of lines/trunks for the different functions of each mode. A Key or Behind Switch system can use loop-start (LS) lines tie trunks a DS1 facility programmed for either T1 or Integrated Services Digital Network Primary Rate Interface (ISDN-PRI) operation a ground-start (GS) line only when registered under the MF FCC classification...
Page 40: Line/Trunk And Station Modules
System Description Table 1-1 Line/Trunk and Station Modules Line/ Station Type Specifications Module Trunk Type Analog Capacity: 8 analog stations Signaling: analog multiline multiline telephone protocol (40 kbps) telephone; Loop range: 1000 feet in- CMS; analog building or in-range out-of- data via a building, with analog IROB modem...
Page 41 System Description Table 1-1 Continued Line/ Module Trunk Type Station Type Specifications 008 OPT On-premises Capacity: 8 T/R stations* on or off- 2-way voice transmission path premises with support for telephones with single-line message-waiting LEDs; 2 TTRs telephone Notice to telephone company: meets FCC Class C Ringing current: 105-Vrms, 30-Hz sinusoidal ringing super-...
Page 42 System Description Table 1-1 Continued Line/ Trunk Type Station Type Specifications Module Capacity: 12 T/R stations on Single-line 2-way voice transmission path telephone; MERLIN with support for telephones with Attendant; message-waiting LEDs; 2 TTRs Power: 21-VDC, 600-ohm MERLIN MAIL™ Voice battery source Ringing current: 105-Vrms, Messaging...
Page 43 System Description Table 1-1 Continued Line/ Module Trunk Type Station Type Specifications 400† LS and TTR Capacity: 4 lines/trunks, 4 TTRs, 1 PFT telephone telephone Signaling: LS Tie trunk 400EM Capacity: 4 tie trunks Method of Completion: automatic-start, immediate- start, wink-start, or delay-dial- start Signaling: E&M type 1S, type 1C, type 5...
Page 44 System Description Table 1-1 Continued Line/ Specifications Trunk Type Station Type Module Capacity: 4 Iines/trunks, Analog LS or GS multiline 8 stations, 1 PFT telephone GS/LS telephone; Station signal: analog multiline telephone (40 kbps) CMS; PFT telephone Line/trunk signaling: LS or GS line/trunk, optioned per port voice Loop range: 1000 feet, in-...
Page 45 System Description Loop-Start Lines/Trunks LS lines/trunks are the standard for home and small business Key systems. They are less expensive in some areas but have certain limitations: They do not protect against "glare." (Glare occurs when a person tries to make an outside call on a line/trunk at the same time an incoming call is being received on that line/trunk.) They have higher cable losses than GS lines/trunks...
Page 46 System Description Tie Trunks Tie trunks provide private communication between two systems. Tie trunks “tie” the two systems together, making it seem that all the telephones are on the same system. (See "Networking Capabilities" in this chapter for more information on how tie trunks connect to other systems.) Tie trunks provide efficient communication between systems at different locations.
Page 47 System Description Wink-start (factory setting). The originating end of the tie trunk transmits an off-hook signal and waits for the remote end to send back a signal (a wink) indicating that it is ready to receive dialing information. Immediate-start. No start signal is necessary, and dialing can begin immediately after the tie trunk is seized.
Page 48 System Description Dial Tone determines whether the system returns a dial tone to the remote end of the line: yes (factory setting)—a dial tone is sent to the remote end no—a dial tone is not sent to the remote end Answer Supervision Time sets a time limit in milliseconds (ms) for the remote station to signal the calling station: 300 ms (factory setting)
Page 49 System Description Because DID trunks allow calls to come directly to a telephone extension, they cannot be pooled. The CO passes the necessary digits to the system, which delivers the call directly to the dialed extension. The system can receive 1- to 4-digit extension numbers over the DID trunks.
Page 50 System Description The options for each DID trunk group are as follows: Type wink-start (factory setting) immediate-start Expected Digits 3 (factory setting) 1–4 Delete Digits 0 (factory setting) 0–4 Add Digits 0 (factory setting) 1- to 4-digit number (1 to 9999) SignaIing rotary (factory setting) touch-tone...
Page 51 System Description Touch-Tone Receivers The 800 DID, 008 OPT, and 012 modules each provide two TTRs. Normally these TTRs are sufficient to handle calls originated on the 012 or 008 OPT module or received on the 800 DID module. However, additional TTRs maybe needed to support the following services: tie trunks and DS1 emulated tie trunks set for Dual-Tone Multifrequency (DTMF) signaling...
Page 52: Touch-Tone Receiver Requirements
System Description Table 1-2 Touch-Tone Receiver Requirements Total Number of TTRs Required* Account Codes Account Codes No Account Codes or or AVP/AA and AVP/AA (or equiv) Calls/hr Applcation (or equiv) System is assumed to already have basic phones, Remote Access, and tie trunks.
Page 53: Reusable Merlin Ii Line/Trunk And Station Modules
System Description Table 1-3 Reusable MERLIN II Line/Trunk and Station Modules Apparatus Comments Type Code Fully compatible 517A3 Fully compatible 517B3 Compatible but does not 517A13 support the downlink disconnect needed for voice-mail; does not meet Megacom® transmission requirements Compatible but does not 517B13 support the downlink disconnect needed for voice-mail;...
Page 54 System Description Table 1-3 Continued Apparatus Comments Code Type No lightning protection; 146A 517A12 surge protector required Fully compatible 517B12 Fully compatible 400EM 517A14 No lightning protection; 146A 517A1 surge protector required 517B1 Fully compatible Fully compatible 517C1 No lightning protection; 146A 517A4 surge protector required 517B4...
Page 55: Reusable Merlin Ii Hardware
System Description Table 1-4 Reusable MERLIN II Hardware Apparatus Comments Type Code or PEC Power supply 391A No surge protection; 147A protector module recommended For Canadian use; no 391AA auxiliary power jack Fully compatible 391A1 Compatible but must Basic carrier 403A order system cover separately (part 16A);...
Page 56 System Description Table 1-4 Continued Apparatus Comments Code or PEC Type Compatible but must 403B Expansion carrier order system cover separately (part 17A) For Canadian use; 403D system cover and spring clips needed; the clips are provided with the MERLIN LEGEND Communications System upgrade package Fully compatible...
Page 57: Telephones And Consoles
System Description Telephones and Consoles Several different analog and single-line telephones work with the system; however, the only digital telephones that work with the system are the digital/ISDN (MLX) telephones. W A R N I N G An analog or digital multiline telephone located in a different building but within 1000 feet of the CU requires an IROB (in- range out-of-building) protector at each building entrance.
Page 58 System Description user reference card tray with feature and programming codes and directory lists optional interns Multi-Function Module (MFM) to connect to tip/ring (T/R) equipment and alerting devices (described in Chapter 3) Note: An MLX-20L telephone used as a QCC cannot have an MFM in it.
Page 59: Analog Multiline Telephones
System Description 8 display-associated buttons accommodates one or two Direct Station Selectors (DSSs) MLX-10D Telephone (see Figure 7) 10 line and feature buttons desktop or wall-mount display (2 lines x 24 characters) 8 display-associated buttons MLX-10 Telephone (see Figure 8) 10 line and feature buttons desktop or wall-mount Analog Multiline Telephones...
Page 60 System Description Table 1-5 Continued Model Description 10-button hands-free-answer telephone. No 10-button HFAI* adjuncts are supported. 34-button 34-button telephone with built-in speakerphone BIS* 34-button telephone with 16-character display 34-button BIS/DIS* and built-in speakerphone 10-button telephone with built-in speakerphone BIS-10 BIS-22 22-button telephone with built-in speakerphone 22-button telephone with 16-character display BIS-22D...
Page 61: Single-Line Telephones
System Description Single-Line Telephones The system supports the single-line analog telephones listed in Table 1-6. Note: 2500MM or 500MM telephones should be used for PFT telephones. If the telephones are to be connected to GS lines/trunks, a GS button (KS 23566L1, PEC 31021 ) must be added to each PFT station.
Page 62 System Description Table 1-6 Continued Description Model Basic desk telephone with message-waiting 7102A light and Recall button. No adjuncts are supported. Can be used for PFT stations. Basic desk telephone, Feature Phone Model CS6402U01A* 420. Has built-in speakerphone, memory, and redial.
Page 63: Telephones And Adjuncts Not Supported
System Description Telephones and Adjuncts Not Supported CAUTION: The following telephones and adjuncts cannot be used with the system. Connecting them can damage the telephones, adjuncts, and system. Table 1-7 Telephones and Adjuncts Not Supported Model Notes 510D Digital Communications Protocol (DCP) Personal Terminals 7400 telephones and adjuncts (asynchronous...
Page 64 System Description System Operator Consoles System operator consoles are telephones that are programmed for call handling and other operator duties. Two configurations of operator consoles can be used—direct- line console (DLC) and queued call console (QCC). In a DLC configuration, lines/trunks are assigned to individual buttons and the console can have several calls ringing at the same time.
Page 65: Adjuncts
System Description Adjuncts Adjuncts are pieces of equipment that connect directly to the CU or to a telephone through an adapter (see “Adapters” below). Answering machines, credit card verification terminals, and external alerts are examples of adjuncts. For more information on adjuncts, see Appendix B.
Page 66: System Capacities
System Description System Capacities The system comes in two sizes, large and small. The large system supports up to 80 central office (CO) lines/trunks and 144 stations, such as telephones and fax machines, and the small system supports up to 24 CO lines/trunks and 56 stations. The size of the system is determined by its memory capacity—that is, the processor module (including the feature module) located in the control unit (CU).
Page 67: 1-36 System Capacities
System Description Table 1-8 System Capacities Large Small Components Carriers* Total Line/trunk and station module slots/basic carrier Line/trunk and station module slots/expansion carrier 6 Maximum slots available for modules DS1 Modules Endpoints (devices) Lines/Trunks Operator Consoles DLCs: MLX† Analog multiline‡ QCCs§...
Page 68 System Description Table 1-8 Continued Components Small Large Ports (not achievable simultaneously) Total (lines/trunks plus stations) Voice and data stations Voice Announce to Busy Voice-mail interface Data via ISDN 7500B Data Module Paging Delay announcements System programming equipment† MLX-20L RS-232 jack (for connection of PC with SPM) Modem Telephones Single-line...
Page 69: Feature Capacities
System Description Table 1-9 lists the capacities for features. Table 1-9 Feature Capacities Maximum Description Feature Number of lists Allowed Lists Entries per list Digits per entry Number of ARS patterns Subpatterns per pattern Routes per subpattern Number of fully programmable ARS tables Entries per table 1600...
Page 70 System Description Table 1-9 Continued Maximum Description Feature Number of groups Data Hunt Members per group Groups Groups per member Number of blocks 24 (small) Number of trunks 80 (large) System Directory Directories Number per system 40 (small) Listings per directory 130 (large) Extension Directory Number per system...
Page 71 System Description Table 1-9 Continued Maximum Category Description Park Codes Number of codes 56 (small) Personal Lines Number of station endpoints 64 (large) Personal Number of entries per telephone 880 (small) Number of entries per system Speed Dial 1200 (large) Numbers Digits per entry Number of groups...
Page 72: Data Capabilities
System Description Data Capabilities The system can provide data connections between two digital data modules (ISDN 7500B Data Modules), between two analog modems, or between an analog modem and a digital data module. The system provides access to an in-house host computer or to a data station on a network.
Page 73: Networking Capabilities
System Description Networking Capabilities The system can connect to another system via the two CUs or via the tie trunks. Control Unit to Control Unit This system’s CU can connect to another system’s CU in three ways: from an off-premises telephone (OPT) line to an LS line/trunk (or vice versa) via analog facilities via an analog tie trunk (400EM module) via a digital tie trunk using emulated E&M in the T1 mode on a...
Page 74 System Description With the OPT/LS connection, glare is more frequent as the volume of calls increases. (Glare occurs when a user tries to make an outside call on a line/trunk at the same time an incoming call is being received on that line/trunk.) In addition, if system B (the LS interface) does not have Remote Access, only the station(s) assigned to the LS facility on system B can be accessed by system A.
Page 75 System Description Tie-Trunk Networks The following tie-trunk networks can be used with the system. Nontandem The nontandem network is used primarily to connect station lines at both ends; it does not connect to another tie trunk (see Figure 9). Tandem The tandem network has a station on one system connected to a station on a third system via a tie-trunk connection in a second system.
Page 76: Functional Units
System Description Functional Units The functional units are the processor module, which controls the operation of the system and its features; the line/trunk and station modules, which connect the central office (CO) lines/trunks to the stations; the power supply module, which supplies power to the control unit;...
Page 77 System Description The built-in data modem connects to the TDM bus; this permits access from a local or remote PC or workstation equipped with a 1200-bps modem. The TDM bus connects with the built-in diagnostics that enable the processor to read and write to dedicated TDM test slots.
Page 78: Signal Processing
System Description Signal Processing Because the system is internally a digital system that must interact with both analog and digital devices, it must accurately translate analog signals. Doing this involves signal conversion, quantizing, commanding, and switching. Signal Conversion The first step in analog-to-digital (A/D) conversion is to sample the analog signal and convert the signal into a series of amplitude steps.
Page 79 System Description The digitally encoded signals are routed from one interface port to another interface port by assigning source and destination to specific time slots on the TDM bus. In this way, signals can be transmitted to one or several destinations and reconstructed at the original amplitude.
Page 80 System Description Mu-Law 255 Mu-Law 255 is a commanding scheme that uses a compression ratio compatible with modern channel bank equipment. The scale is divided into 16 intervals, with each interval having 16 levels. Therefore, the scale has 256 discrete values. But since Mu-Law 255 has a negative and a positive zero, it really has only 255 discrete values.
Page 81 System Description This process also involves time slot interchanging so that an available slot in the TDM cycle can be filled with a transmit or receive slot. The DSE allows up to 16 time slots to be conference and sent out to a single station port. Tie-Trunk Signaling Tie trunks transmit via three different signaling formats, each made up of a specific mode and a specific type.
Page 82 System Description The unprotected mode must be used for an E&M type 1 standard interface (see below) to meet the specified voltage- drop criteria. This mode is used when there is a network interface. CAUTION: The protected mode must be used whenever the E&M leads extend out-of-building and are not connected to the network interface.
Page 83: Tie-Trunk Compatibility
System Description Table 1-10 Tie-Trunk Compatibility Preferred Signaling Format Installation Situation From MERLIN LEGEND MERLIN LEGEND Far End Communications System Communications System Signaling Protected Signaling Protected or Unpro- Mode and or Unpro- Mode and tected tected Type Type Location MERLIN Same site Simplex;...
Page 84: Ds1 Capabilities
System Description DS1 Capabilities A Digital Signal One (DS1) facility is a transmission system that transports digital signals in the DS1 format. The interface that allows the connection of DS1 facilities to the system is the 100D module. Through this module voice and data calls can be placed on or received by a DS1 facility.
Page 85 System Description clock synchronization signaling mode (for T1 service only) The appropriate setting for each option is determined by the transmission facility to which the module is connected. Each option is discussed below. Type of Service The system supports two types of service for DS1 facilities: T1 and ISDN-PRI.
Page 86 System Description Any combination of these ASN services can be used in T1 or ISDN-PRI. In addition to these ASN services, T1 also supports Shared Access for Switched Services (SASS). SASS allows both Megacom WATS and Megacom 800 services to be offered over the same line/trunk facilities, eliminating the need to have separate incoming and outgoing Iine/trunk groups.
Page 87 System Description AT&T’s INFO2 automatic number identification (ANI) service. Customers who subscribe to this service can identify an incoming call on an lSDN-PRl line/trunk by either telephone number or billing number. Note: The availability of the caller identification information may be limited by local-serving (caller’s) jurisdiction, availability, or CO equipment.
Page 88 System Description signals, the receiving equipment uses the framing information to identify the start of each frame and to identify which frames contain signaling information. The framing information repeats once every 12 frames; these 12 frames form the D4 superframe. This framing format is used by most DS1 equipment.
Page 89 System Description B8ZS B8ZS line coding encodes an all-zero channel octet into a unique binary sequence with a “bipolar violation” in bit positions 4 and 7. Normally, for bipolar (AMI) transmission, ones are encoded alternately as a positive then negative, or negative then positive, pulse.
Page 90: Line Compensation Settings
System Description Table 1-11 Line Compensation Settings Setting dB Loss Cable Feet -0.6 0 - 1 3 3 133-266 -1.2 266-399 -1.8 -2.4 399-533 533-655 -3.0 Clock Synchronization Clock synchronization is an arrangement where digital facilities operate from a common clock. Whenever digital signals are transmitted over a communications link, the receiving end must be synchronized with the transmitting end to receive the digital signals.
Page 91 System Description In addition, the source of synchronization can be factory set to “loop clock reference source” (the clock is synchronized to the external endpoint) or set to “local clock reference source” (the clock is free running). This setting must be made for the primary, secondary, and tertiary synchronization modules.
Page 92 System Description Common-Channel Signaling CCS is an out-of-band signaling format that places the signaling bits for channels 1 through 23 into the 8-bit word of the 24th channel. This restricts DS1from using the 24th channel for voice or data transmissions. D4 framing does not preclude the use of CCS, but CCS is not compatible with D4 channel banks because the D4 channel banks recognize only RBS.
Page 93: Preparation
Preparation Certain hardware placement and connection requirements must be met before installation. This chapter tells you how to meet these requirements to ensure proper operation. To verify that the requirements have been met, you must have the following information about the system: location of the control unit (CU), wiring fields, network interface, and power for the system type and number of central office (CO) facilities provided by...
Page 94: Planning Forms
Preparation Planning Forms First, review the completed planning forms, service order forms, and floor plan. If you do not have these forms, contact the customer’s AT&T representative, the Customer Service Center (CSC), or the authorized AT&T dealer. The planning forms are listed in Tables 2-1, 2-2, and 2-3.
Page 95: Required Planning Forms For 100D
Preparation Table 2-2 Required Planning Forms for 100D, 400EM, or 800 DID Modules Form No. Description Form 3a Outside Trunks—Remote Access Form 3c Outside Trunks—DS1 Facility (100D Module) Form 3d Outside Trunks—Tie Outside Trunks—DID (PBX only) Form 3e Table 2-3 Optional Planning Forms Form No.
Page 96 Preparation Table 2-3 Continued Form No. Description Form 7c Night Service—Time Set Form 8a Label Form—Lines/Trunks Form 8b Label Form—Stations and Calling Groups Form 8c Label Form—Posted Message Form 8d System Speed Dial and System Directory Form 9a Automatic Route Selection Worksheet (PBX only) Form 9b Automatic Route Selection Tables (PBX only) Form 9c...
Page 97: Environment
Preparation Environment The CU requires the following environmental conditions. Table 2-4 Environmental Requirements 40°–104°F; 4°–40°C Operating Temperatures Optimum temperature 60°F 20% – 80% Humidity Do not expose the CU to moisture, Airborne corrosive gases, dust, chemicals, spray Contamination paint, or similar material. Allow at least 1"...
Page 98: Space And Location
Preparation Space and Location The customer must provide a backboard on which to mount the CU. The backboard should be wire enough to accommodate additional carriers if system growth is anticipated. Attach the backboard to the wall, allowing enough room on either side of the CU for necessary wiring fields.
Page 99 Preparation Mounting Hardware For a wood mounting surface, use woodscrews. For a brick, cinder block, or concrete mounting surface, use masonry anchors. For a plaster or plasterboard mounting surface, use toggle bolts. For a sheet-metal mounting surface, use sheet-metal screws and attach them to structural members. Note: The combined pullout force of the backboard should beat least 650 lbs.
Page 100: Power And Grounding
Preparation Power and Grounding Proper power and grounding are essential for correct and safe functioning of the system. Power Requirements The customer should provide a load center of appropriate current rating equipped with 120-VAC, 15-amp circuit breaker(s). Each breaker must protect one dedicated quad AC outlet or two dedicated duplex AC outlets.
Page 101 Preparation Each carrier requires one outlet receptacle. Additional AC outlets may be required for auxiliary equipment. All AC outlets must be connected to the same load center and must have the ground wire connected to the single-point ground bar on the first AC outlet (see Figure 11).
Page 102 Preparation WARNING: Hazardous voltages are present during the following tests. Use care when working with AC power line voltages. Using an Ideal 61-035 Circuit Tester (or equivalent) 1. Plug the circuit tester into the outlet to be tested. If the circuit is properly grounded, the yellow and white lights on the tester will go on.
Page 103 Preparation Grounding Requirements Proper grounding (see Figure 12) of the installation site safeguards system functioning by protecting the system from lightning power surges power crosses on CO lines/trunks electrostatic discharge (ESD) The telephone company is responsible for providing protection of CO lines/trunks at the entrance to the site. The protection should consist of carbon blocks or gas discharge tubes connected to an approved ground...
Page 104 Preparation Each power supply module in the CU must be connected to the single-point ground bar by a #12 AWG or a #14 AWG solid copper wire. The wire run should not exceed 25 feet. (See "Provide Proper Grounding" in Chapter 3, "Installation.") WARNING: Improper ground can cause equipment failures, service outages, and electrical shock.
Page 105 Preparation rod and pipe electrodes—a 5/8-inch (solid rod) or 3/4-inch (conduit or pipe) electrode driven to a minimum depth of 8 feet plate electrode—a minimum of 2 square feet of metallic surface exposed to the exterior soil concrete encased ground—must be an electrode, consisting of at least 20 feet of one or more steel reinforcing rods at least 1/2 inch in diameter, or 20 feet of bare copper conductor not smaller than #4 AWG encased in 2 inches of concrete.
Page 106: Power Surge And Lightning Protection
Preparation Power Surge and Lightning Protection For most surges, the following standard grounding requirements provide adequate lightning and power surge protection: properly wired/grounded/bonded CO line protectors properly wired/grounded AC outlet properly grounded single-point ground bar properly wired connection between single-point ground and power supply modules Additional Protection The 391A1 power supply module and the line/trunk and station...
Page 107: Unit Loads
Preparation Unit Loads A unit load is a measure of power used to determine the electrical load on the power supply module caused by telephones, adjuncts, and DID modules. One unit load equals 1.9 watts. Unit load and auxiliary power requirements for a new system are computed automatically by the AT&T DOSS Configurator, and any necessary auxiliary power equipment is automatically ordered.
Page 108 Preparation Unit Loads for the Hybrid/PBX Mode The 391A1 power supply module generally supports six modules of any type in a Hybrid/PBX system. However, the unit loads on a carrier can exceed 54 if both of the following exist: all six carrier slots have only MLX telephone or analog multiline telephone modules installed the carrier has a total of more than 45 MLX-20L or 34-button analog multiline telephone stations installed...
Page 109: Installation
Installation Installation of the MERLIN LEGEND Communications System involves these equipment areas: control unit system wiring telephones and consoles Depending on the system’s configuration, other equipment, such as an ISDN 7500B Data Module or a Station Message Detail Recording (SMDR) printer, can also be connected to the CU. This chapter tells you how to install the system.
Page 110: The Control Unit
Installation The Control Unit Use these instructions to install a basic system control unit. Instructions for installing other equipment, such as an SMDR printer or an ISDN 7500B Data Module, are also given in this chapter. All connections to the CU must be made with the control unit housing removed.
Page 111 Installation Note: Put on all four housing clips if the system has only one carrier. Put on the housing clips only on the left side of the basic carrier if an expansion carrier is to be added. Position the carrier on the screws and slide the carrier to the left.
Page 112 Installation Position the expansion carrier on the screws and slide it to the left, reconnecting the card extender on the expansion carrier to the connector on the already mounted carrier. Make sure the connection is secure. Check to see that the carrier is level and that the housing clips extend as far as possible from the right side of the carrier.
Page 113 Installation Follow these steps to install the power supply modules: Make sure all power to the CU is turned off. Set the power switch on the power supply modules to OFF. Install the ring generator on any power supply module providing power to a 012 basic telephone or 008 OPT module.
Page 114 Installation Note: Each carrier that has 012 basic telephone or 008 OPT modules must have a ring generator installed in the carrier’s power supply module before the power supply module is installed in the carrier. Place all 012 and 008 OPT modules in one carrier whenever possible.
Page 115 Installation Connect one end of the cable with the 3-pin connectors to the header labeled P101 on the power supply circuit board. Connect the other end of the cable to the header labeled P1 on the ring generator (see Figure 16). Connect one end of the 4-pin cable to the header labeled P202 on the power supply circuit board.
Page 116 Installation Wipe the module free of any dust or dirt. Peel the backing paper from the smaller copper-foil shield to expose the adhesive. Note: Check the position of the foil shield before sticking it to the side of the module. Once in place, the foil is difficult to remove.
Page 117 Installation CAUTION: To prevent damage from electrostatic discharge (ESD), avoid touching leads, connectors, pins, and other components when handling the circuit board. Use a properly grounded wrist strap. Modify Processor Module for Key-Only Operation The system can be configured to operate in Key, Hybrid/PBX, or Behind Switch mode.
Page 118 Installation Locate the KF label that is on the jack numbering labels sheet packed with the feature module; stick it on the wire manager at the base of the module. Install the Feature Module in the Processor Module Before you install the processor module in the carrier, you must install the feature module in the processor module.
Page 119 Installation 4. Push firmly until the processor module snaps into place. The processor module should be securely attached to the rear of the carrier and held in place by the tab on the bottom toward the back of the processor module. CAUTION: To avoid damage, do not force the module.
Page 120 Installation Grasp the metal rings on the outside of the feature module and pull up. Check the HDR4 header on the processor module circuit board for proper mode operation (see "Modify the Processor Module for Key-Only Operation" earlier in this chapter). Align the connectors on the new feature module with the connectors in the processor module.
Page 121 Installation CAUTION: Do not plug the power supply module or the auxiliary power unit into the AC outlet until you are ready to turn on the system. See “Turn the Power On” later in this chapter. CAUTION: Do not attach the power cord(s) to any building surfaces. Install the Line/Trunk and Station Modules Use caution when installing the Iine/trunk and station modules to...
Page 122 Installation Note: Whenever possible, place all 012 and 008 OPT basic telephone modules in the same carrier so that the same ring generator can support them. CAUTION: Remove the protective cover from each module’s gold- finger connector before installing the module into the carrier.
Page 123 Installation Note: For each 400EM module, set the dual in-line package (DIP) switches on the module for the desired tie-trunk options (see Figure 72 and "Tie-Trunk Signaling" in Chapter 1). Follow these steps to remove a module: Press upon the tab on the bottom of the module. Pull the bottom of the module away from the carrier.
Page 124 Installation Connect the Control Unit to an AC Outlet CAUTION: Be sure the AC outlet has been tested for proper grounding by following the procedures in Chapter 2 under “AC Outlet Tests.” The outlet should be 117-VAC, 60-Hz, 3-wire grounded. CAUTION: To prevent someone from accidentally shutting off the power, do not connect the CU to a switch-controlled outlet.
Page 125 Installation Turn the Power On CAUTION: Follow the steps in exact sequence. When the system is completely installed, follow the steps in the sequence below to turn on the power to the power supply module: 1. For each power supply module and auxiliary power unit (see “Install the Auxiliary Power Unit”...
Page 126 Installation Shut the Power Off During installation you may need to shut the power off for troubleshooting or because you need to add something to the carrier. C A U T I O N Follow the steps in exact sequence. Turn off the power at the power supply module in the basic carrier.
Page 127: Channel Service Unit
Installation Channel Service Unit The channel service unit (CSU) provides the interface between the 100D module and the DS1 facilities. Two models are available: the ESF T1 CSU and the 551 T1 L1 CSU. ESF T1 CSU The ESF T1 CSU can connect to the DS1 network by using the D4 or extended superframe format (hence the ESF).
Page 128 Installation SW3 is not used. SW4 sets the Errored Seconds threshold; positions 7 and 8 can be changed to match diagnostic equipment (see Table 3-3). SW5 sets signal processing parameters according to the services required by the customer and provided by the telephone company (see Table 3-4).
Page 129: Sw1 Default Settings
Installation Table 3-1 SW1 Default Settings Status Position down down down down down down down Channel Service Unit 3-21...
Page 130: Sw2 Default Settings
Installation Table 3-2 SW2 Default Settings Effect Position Status –6 BER threshold is 10 –6 down BER threshold is 10 –6 BER threshold is 10 –6 BER threshold is 10 not used not used not used Alarm LED/relay operation is momentary.
Page 131: Sw4 Default Settings
Installation Table 3-3 SW4 Default Settings Position Status Effect down not used not used down down not used not used down down not used not used down disable auto dial modem down TABS protocol enabled Channel Service Unit 3-23...
Page 132: Sw5 Default Settings
Installation Table 3-4 SW5 Default Settings Position Effect Status down DTE is D4 framed. Network is AMI. down DTE is AMI down generate CRC-6 to DTE generate CRC-6 to network Part 68 Density enforcement does not poll far-end CSU for alarms not used 3-24 Channel Service Unit...
Page 133: Sw6 Default Settings
Installation Table 3-5 SW6 Default Settings Effect Status Position send received signal to DTE or down network during loopback operation DTE B8ZS is not decoded. Network B8ZS is not decoded. network ESF down default to DIP switch configuration down upon power-up not used not used loop network signal back (ESS...
Page 134: Sw7 Settings
Installation Table 3-6 SW7 Settings Status 450 – 655 ft 150 – 450 ft 0 – 150 ft Position down down down down down down 3-26 Channel Service Unit...
Page 135: Sw2 Ber Options
Installation Bit-Error Rate Threshold Option DIP switch SW2 can be set to alarm at bit-error rate (BER) –4 threshold Ievels between 10 and 10 or can be disabled. Table 3-7 shows the settings for SW2 for the various thresholds. Table 3-7 SW2 BER Options Threshold Option Disable...
Page 136: Switch Settings In Hybrid/Pbx Mode: Network And Equipment Are Esf Framed
Installation Switch Settings for Framing in Hybrid/PBX Mode The framing format for the network and for data terminal equipment can be either D4 or extended superframe (ESF). DIP switches SW5 and SW6 must be set according to the following tables to match the framing format for the network and the equipment.
Page 137: Is D4 Framed
Installation Table 3-10 Switch Settings in Hybrid/PBX Mode: Network is ESF Framed and Equipment is D4 Framed Position Switch down down down down down down down * When this switch position is set to down, the near-end CSU polls the far-end CSU for alarm status.
Page 138 Installation CAUTION: Connecting an ESF T1 CSU provisioned for Iocal power— wet loop to digital microwave, digits/multiplexers, or fiber optics can damage the equipment. Connecting an ESF T1 CSU provisioned for local power — wet loop with span-line power present can damage the CSU. Therefore, the local power —...
Page 139: Artificial Transmit Line Options
Installation Table 3-12 Artificial Transmit Line Options Option Distance Position 0.0 dB 0—1000 ft 7.5 dB 1000—2000 ft 15.0 dB 2000—3000 ft Connect the CSU to the 100D Module and the DS1 Network Follow these steps to connect the ESF T1 CSU to the 100D module and the DS1 network (see Figure 23): Connect the D8W cord from the 100D module (see Table 3-13) to the rear panel of the CSU in one of the following...
Page 140: D Module Pin Assignments
Installation Table 3-13 100D Module Pin Assignments Pin No. Signal Designation RCV (tip) RCV (ring) XMT (ring) XMT (tip) Table 3-14 Wire-Wrap Connector Pin Assignments Pin No. Signal shield ground shield ground transmit data to the DTE (ring) receive data from the DTE (tip) receive data from the network (tip) transmit data to the network (ring) shield ground...
Page 141: Dte 15-Pin Connector Pin Assignments
Installation Table 3-14 Continued Pin No. Signal transmit data to the network (tip) external ACO input audible com audible N/C (with ACO) audible N/O (with ACO) visual com visual N/C (no ACO) visual N/O (no ACO) Table 3-15 DTE 15-Pin Connector Pin Assignments Pin No.
Page 142: Network 15-Pin Connector Pin Assignments
Installation Table 3-16 Network 15-Pin Connector Pin Assignments Pin No. Signal transmit data to the network (tip) receive data from the network (tip) shield ground transmit data to the network (ring) receive data from the network (ring) shield ground Front Panel The ESF T1 CSU's front panel consists of LEDs, controls, and test jacks (see 23).
Page 143: Csu Front Panel Leds
Installation Table 3-17 CSU Front Panel LEDs When Lit Indicates Color Local 117 VAC or -48 VDC is Yellow LOCAL POWER Network Side Far-end CSU looped if FAR END initiated by near-end CSU LOOPED Power is on to critical Yellow CRITICAL circuits Normal incoming signal from...
Page 144: Csu Front-Panel Controls
Installation Table 3-17 Continued When Lit Indicates Color System Side LOOPED Yellow Loopback activated on system side FRAME Loss of signal, loss of frame LOSS synch, improper frame sequence, or unframed signal Avg. ones density below LOW DENS threshold or consecutive zeroes threshold Yellow Lights when ACO button is...
Page 145: Csu Front-Panel Test Jacks
Installation Table 3-19 CSU Front-Panel Test Jacks Provides Jack Access via 310 jack to the 4-kbps data link DIAGNOSTIC Break-in access to transmit line to system EQ IN Break-in access to receive line from system EQ OUT Break-in access in transmit path to network SM IN Break-in access in receive path from network SM OUT...
Page 146 Installation Fault Location Filter (a factory-installed option) Note: Before the CSU can be installed, the serving telephone company must be contacted to obtain all necessary information, such as services available, equipment options, and power on the line. Also a completed “Request for 1.544 Mbps End Section Characteristics”...
Page 147: Smu Switch Settings
Installation ESS (electronic switching system) causes the CSU to loop back its receive line to its transmit line (instead of generating “ALL ONES”) when the customer signal fails. The Ioopback framing pattern prevents false alarms at an ESS or a data acquisition control system (DACS).
Page 148: Or Power Mode Option Settings
Installation Office Repeater Switch Settings Tables 3-21 and 3-22 show the power mode and artificial line- option settings for the OR (see Figure 26). Table 3-21 OR Power Mode Option Settings Screw Options* Power Mode C, E, K Line power with C, E, K -48 V...
Page 149 Installation Connect Lines to the Terminal Block (TB1) The terminal block (TB1) on the back of the chassis is the connecting point for T1 service lines and for fault and loopback wires. Also, if a local power supply is used, the TB1 is the termination spot for the power supply wires.
Page 150: Smu Front-Panel Leds
Installation Table 3-23 SMU Front-Panel LEDs Label Color When Lit Indicates Avg. Dens Low average ones density > 50 consecutive zeroes (needed for Zeroes encryption) or > 16 consecutive zeroes (option switch S4 closed) Yellow Presence of simplex current Line Pwr Yellow Loopback function activated Looped...
Page 151 Installation two GMT fuses for protection of the local powering circuitry four test points Note: The transmit path in the OR has an adjustable artificial line; this allows the transmit level to be adjusted to 0, 7.5, or 15 dB to meet the required -15 or -22.5 dB section loss.
Page 152: Csu Rear Panel Pin Assignments
Installation Table 3-25 CSU Rear-Panel Pin Assignments 100D Module 551 T1 L1 CSU PIN # DESIG SIGNAL D-CONN DESIG SIGNAL XMT (tip) RCV (tip) RCV (ring) XMT (ring) XMT (ring) RCV (ring) RCV (tip) XMT tip) DC Power Options Depending on the type of line provided by the local telephone company, the CSU can be supplied with -48 VDC power on the T`wire pair from the network.
Page 153: The Smdr Printer And The System Programming Pc
Installation The SMDR Printer and the System Programming PC Both an SMDR printer and a personal computer (PC) used for system programming can be connected to the processor module. Connect a Printer to the Control Unit A printer (AT&T models 475/476 and 572) can be connected to the CU through the SMDR port on the processor module.
Page 154 Installation Hardware Z200A EMI filter adapter for the connector on the interface cable 355A for a male connector 355AF for a female connector Procedure (see Figure 28) Take the Z200A EMI filter and cord, and plug the end of the cord closest to the filter into the SMDR port (the top one) on the processor module.
Page 155: At&T 572 Printer Options
Installation Table 3-26 AT&T 572 Printer Options Menu Function Status FORM LENGTH LQ or NLQ BUZZER FONT BUILT-"IN" RESOLUTION N-"LINE" BUFFER ON-"LINE" PW ON MODE BI-DIR.1 DIRECTION LF + CR BUFFER FULL acTIVE P.E. AUTO CR CR + LF ZERO AUTO LF CR ONLY 1"...
Page 156 Installation Table 3-26 Continued Function Menu Status CHAR. SET (G1 ,GR) CHAR. SET (G2) “LINE” DRAWING CHAR. SET (G3) ALL RECEIVE OFF-"LINE" STATE RTS TIMING OVER RUN DATA BIT XON/XOFF* PROTOCOL STOP BIT PARITY 1 2 0 0 * This is the default status, but the system cannot read the character sent by the printer.
Page 157: At&T 475/476 Printer Dip Switch Settings
Installation Table 3-27 AT&T 475/476 Printer DIP Switch Settings Switch 21 Switch 1 Switch 2 DIP 1–Open DIP 1–Open DIP 1–Open DIP 2–Open DIP 2–Closed DIP 2–Open DIP 3–Open DIP 3–Open DIP 3–Open DIP 4–Closed DIP 4–Open DIP 4–Open DIP 5–Open DIP 5–Closed DIP 5–Open DIP 6–Closed...
Page 158 Installation Connect a Printer 50 or More Feet from the CU Use the following hardware and procedure to connect a printer to the CU that is 50 or more feet from the CU not grounded to the same AC outlet as the CU not grounded to an outlet that is on the same 117-VAC branch as the CU and that is 50 feet or less from the CU Hardware...
Page 159 Installation Procedure (see Figure 29) Take the end of the Z200A EMI filter cord that is closest to the filter and plug it into the SMDR port (the top one) on the processor module. Plug the other end of the EMI filter cord into a 355AF adapter. Connect the female connector on the 355AF adapter to one end of the EIA crossover cable.
Page 160 Installation On the printer side of the inside wiring, punch down the DIW cord onto a 102 or 103 connecting block. Plug one end of a D8W cord into the 102 or 103 connecting block and the other end into a Z3A2 ADU. Connect one end of an RS-232 cable to the Z3A2 ADU and the other end to the printer.
Page 161 Installation Connect a PC Within 50 Feet of the CU Use the following hardware and procedure to connect a PC to the CU when the distance from the PC to the CU is less than 50 feet. Hardware 355AF adapter D8W cord RS-232 cable Procedure (see Figure 31)
Page 162 Installation 2012D transformer 248B adapter 102 or 103 connecting block DIW cable D8W cords D6AP power cord RS-232 cable Procedure (see Figure 32) Plug one end of a D8W cord into the system programming/ maintenance jack (the lower one) on the processor module. Plug the other end of the D8W cord into a 355AF adapter.
Page 163 Installation Connect the spade-tip wires on the 248B adapter to the screws on a 2012D transformer (see Figure 30). Plug the 400B2 adapter into a BR1A-4P adapter, 102 connecting block, or 103 connecting block. Place a plug onto the end of the inside wiring (DIW) on the CU side and plug the DIW cord into the BR1A-4P adapter.
Page 164: Data Adapters
Installation Data Adapters Adapters are needed to connect data equipment to the control unit. The kind of adapter used depends on whether or not the data is analog or digital. For analog data a modem or modem pool is used; for digital data an ISDN 7500B Data Module is used.
Page 165 Installation DATA LED. Flashes to indicate an incoming data call and lights when a call is in progress; flashes when 7500B tests are performed. Display. Displays status information and option settings. NEXT, BACK, and ENTER buttons. Used to operate the 75008 and to adjust the screen’s contrast.
Page 166 Installation operates independently, and features are assigned to each device independently. Note: Do not connect two ISDN 7500B Data Modules on one line. The data module can be configured as a stand-alone by ordering a WP90110, L1 power unit (PEC 21625). The 7500B can also be configured in a multiple-mount arrangement by ordering a Z77A data mounting (PEC 21626), which provides a common power supply for up to eight data modules.
Page 167 Installation Data Module Features The data module offers the following features: Asynchronous Features RS-232 interface asynchronous full-duplex operation selected data rates of 300, 1200, 2400, 4800, 9600, and 19,200 bps data options set via the data terminal attached to the RS-232 interface ability to change options without dropping a data call autobaud (also called data metering or speed matching), or...
Page 168 Installation full-duplex operation at 64 kbps via the V.35 interface adapter cable automatic answering of incoming data calls ability to place outgoing data calls manually and select user- programmable telephone numbers from the data module display on the front panel RS-366 interface to an Automatic Calling Unit (ACU) Synchronous Features with High-Speed Synchronous Enhancement Board...
Page 169 Installation Optional Equipment multipurpose enhancement board high-speed, synchronous enhancement board with V.35 adapter cable 440A4 terminating resistor adapter (needed when the 7500B is installed without an MLX telephone) Installation Procedures Follow the steps for the proper configuration to install the ISDN 7500B Data Module.
Page 170 Installation Stand-Alone Asynchronous DTE Configuration. Follow the steps below to configure the ISDN 7500B Data Module to work with a modem in a modem pool: Remove the 7500B from the box. Open the door panel on the 7500B. Insert a pen into the small hole near the LINE label on the back panel.
Page 171 Installation Close the door panel by hooking the hinges under the front housing and then snapping the rear tabs into place. Plug the D8W cord into the jack labeled LINE. Plug the power supply cord into the connector labeled POWER on the 7500B. Plug the male end of the EIA-232D cable into the connector labeled PORT 1.
Page 172 Installation Repeat steps a and b for the other side of the door panel by sticking the pen into the small hole near the PORT 2 label. Lift off the door and set it aside. Remove the protective cover from the PORT 2 slot (see Figure 36).
Page 173 Installation Plug the male end of the EIA-232D cable into PORT 1. Connect the other end of the EIA-232D cable to the data terminal or computer port. If the automatic calling unit function is to be used, connect a 25-pin EIA cable between the RS-366 interface (PORT 2) and the computer’s RS-366 ACU interface.
Page 174 Installation Remove the protective cover from the PORT 2 slot (see Figure 36). Hold the cover (the marked area) for the PORT 2 slot in one hand and the rest of the rear panel in the other. Gently move the cover back and forth until the cover separates from the rear panel.
Page 175 Installation 12. Plug the D8W cord into the telephone wall jack. Note: Before plugging the D8W cord into a wall jack, make sure you do not need the terminating resistor adapter. If you need it, see “Terminating Resistor Adapter Installation” below. Terminating Resistor Adapter Installation Connect a terminating resistor adapter to the D8W cord going to the wall jack if there is no MLX telephone connected to the ISDN...
Page 176 Installation When a modem is connected to an MLX telephone using an MFM, dial data calls using the data terminal keyboard and dial voice calls using the telephone dialpad. The MLX telephone cannot be used to dial data calls, and the data module cannot be used to dial voice calls.
Page 177 Installation This allows data communications between digital data stations and analog data stations. There are two types of modem pools: Analog to Digital converts analog signals to digital signals. This allows analog data station users to communicate with inside digital station users or to place data calls using an outside digital ISDN-PRI facility.
Page 178 Installation Hardware Requirements A modem pool requires an ISDN 7500B Data Module(PEC2164- BDM) and a 2224G modem or its equivalent. Since the 7500B in a modem pool operates without an MLX telephone, a 100-ohm 440A4 terminating resistor adapter (PEC 2709-A59) must be installed on the line near the 7500B.
Page 179 Installation ability to turn off the Data-Set-Ready or Receive-Line-Signal detect lead for a minimum of 50 ms when hanging up at the termination of a data call ability to turn on the Ring indicator lead for at least 100 ms in the presence of an incoming analog call supports Electronic Industries Association (EIA) signals CI and CI2 if the modem is multispeed...
Page 180: Isdn 7500B Data Module Option Settings For Digital-To-Analog Modem Pool Operation
Installation Table 3-28 ISDN 7500B Data Module Option Settings for Digital-to-Analog Modem Pool Operation 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Position No.: L 1 : 3 3 3 0 0 0 b 0 0 1 0 1 1 L 2 : 0 1 1 1 0 0 0 3 1 0 0 0 0 b = blank, L = Line #...
Page 181: Modem Option Setting For Digital-To-Analog Modem Pool Operation
Installation 7. Unplug the modem from the wall outlet; then plug it back in. Set switch 1, bit 2 to the left. This stores the switch settings in the modem’s memory, and the modem is now operating in the AT command protocol. Table 3-29 Modem Option Setting for Digital-to-Analog Modem Pool Operation Bit Number...
Page 182: Isdn 7500B Data Module Option Settings For Analog-To-Digital Modem Pool Operation
Installation Type "ATQ0" and press Enter. Option set: enable result codes (factory setting). Type "AT&W" and press Enter to write options to protected memory. Analog-to-Digital Modem Pool Option Settings Data Module Option Settings. Use the following procedure to prepare the ISDN 7500B Data Module for operation in an analog- to-digital modem pool: Use the instructions provided in the 7500B user manual to set the DCE/DTE flip board to the DTE position.
Page 183: Modem Option Setting For Analog-To-Digital Modem Pool Operation
Installation Use the instructions provided with the modem to set all bit- switches to their default positions; except set the switch 1, bit 2 to the right. Save all bit-switch settings by unplugging the modem from the wall outlet then plugging it back in. Set the data terminal speed to match the modem's default speed.
Page 184 Installation Unplug the modem from the wall outlet; then plug it back in. Set switch 1, bit 2 to the left. This stores the switch settings in the modem’s memory, and the modem is now operating in the AT command protocol. Enter command mode, set the options, and save the options into protected memory to prevent loss of settings in case of a power failure:...
Page 185: System Wiring
Installation System Wiring System wiring involves two installations: connecting the network interface to the control unit (CU) connecting the CU to the stations On the network interface side, the method of connection depends on the type of network interface that is installed. On the station side, the method of connection depends on the number of stations;...
Page 186 Installation WARNING: National and local building codes specify the type of cable required for telecommunication wiring. For example, indoor wiring (DIW) cable cannot be used inside or on top of air plenums or ducts, along hot pipes, or across walkways. Consult your local ordinances and regulations for proper cable selection.
Page 187: Network Interfaces
Installation Table 3-32 Network Interfaces Network Adapter Interface Description Connects one outside RJ11-type ground-start (GS), loop- start (LS), or Direct Inward Dialing (DID) line/trunk to one modular jack 2-line adapter (267C- Connects two outside RJ14-type type) lines/trunks to one modular jack (GS, LS, and DID) 110AB1 jack-panel 50-pin connector...
Page 188: Co Network Interface Codes
Installation Table 3-33 CO Network Interface Codes Federal Interface Network Line/ Interface Trunk Type Code for Facility RJ11C, RJ14C LS CO line 02LS2 RJ21 RJ11C, RJ14C, 02GS2 GS CO trunk RJ21 RJ11C, RJ14C, 02RV2-T RJ21 RJ11C 0L13C RJ2GX Tie trunk TL31M RJ48C/X* 04DU9-B...
Page 189 Installation RJ21X Interface The RJ21X interface has a female 50-pin (25-pair) amphenol connector (see Figure 38). To connect the RJ21 X interface to the CU, you must build a wiring field between the RJ21X interface and the CU. This field, in effect, converts the female amphenol connector to 8-wire modular jacks.
Page 190 Installation Mount the wire troughs and the termination blocks. There is a wire trough above and below each termination block. If necessary, repeat steps 1 and 2 for a second column. Run the 25-pair amphenol cable on the RJ21X interface to the termination blocks.
Page 191 Installation CAUTION: Do not plug an analog multiline telephone, an MLX telephone, or anything else from the station side of the CU into this wiring field on the CO side. Doing so will busy-out the line/trunk. RJ11 and RJ14 Interfaces The RJ11 and RJ14 interfaces are connected in nearly identical ways, but the RJ11 interface connects one CO line per jack, while the RJ14 interface connects two lines per jack.
Page 192 Installation RJ2GX Interface The RJ2GX interface is a 25-pair amphenol connector that interfaces up to eight tie trunks. You construct the cross-connect field in the same way as for the RJ21X interface (see “RJ21X Interface” earlier in this chapter). Note: RJ21X and RJ2GX interfaces do not require separate termination blocks.
Page 193 Installation CAUTION: Do not use analog multiline telephones or MLX telephones for testing. They do not work for these tests and can be damaged if you use them for this purpose. Test Loop-Start Lines/Trunks To perform this test, you need a single-line telephone or an installer’s test telephone (craft set).
Page 194 Installation Ground the ring lead by pushing the ground key or by grounding one side of the line/trunk. Pick up the handset. You should hear a dial tone. Remove the ground from the ring lead. Dial a known telephone number to verify dialing. Also check that you have good two-way transmission after the CO completes the connection.
Page 195 Installation 3. Label the jacks on the termination blocks. 4. Leave a copy of the CO line assignment planning form in a secure spot near the CU. Connect the CU to the Stations The following recommended methods of wiring the system from the CU to the stations are divided according to the number of stations: 24 stations and under, and over 24 stations.
Page 196 Installation Procedure cord from the CU to the station and cut it. Allow Run the DIW enough slack for dressing the wire. Attach a Unicon plug to the CU end of the DIW cord by using the 4-pair plug presser. Plug the DIW cord into the CU and connect the other end to the station jack (see “Terminating Cable at a Station Outlet”...
Page 197 Installation Hardware Each kit includes: instructions and parts sheet 110AB1-100JP12 termination blocks with modular jacks 110A1 wire troughs D-rings D8W cords Tools (see Figure 40) D-impact tool spudger hand tools Procedure Drill two diagonally opposite holes in a suitable backboard (plywood is recommended) for each piece of hardware.
Page 198 Installation Route the station wires underneath the termination block and through the fanning slots. Insert the conductors into the designated 110 connecting blocks already on the termination block. Follow the color sequence shown in Figure 43. Use the D-impact tool to seat the conductors (see Figure 41).
Page 199 Installation With each kit you can build up to 24 jacks. The maximum number of stations on the system is 144 and would require six kits. Hardware (see Figures 39 and 42) Each kit includes: instructions and parts sheet template two 110AB1-100JP12 termination blocks with modular jacks one 110AB1-100FT field-terminated block 110A1 wire troughs...
Page 200 Installation Procedure Locate the proper wall space. The cross-connect field will usually be to the right of the CU. Leave enough space between the CU and the cross-connect field to allow for system growth. Attach the template to the wall or backboard with a staple gun, tacks, or tape.
Page 201 Installation Strip 12 inches of jacketing off the cable, exposing the conductors. Press the conductors into the index strip on the field- terminated block according to the color sequence shown in Figure 43. Make sure each pair keeps its twist up to the index strip.
Page 202 Installation Label the termination and field-terminated blocks (see “Label the System Wiring” in this chapter). Write the appropriate information (such as extension numbers and users’ names) on the strip labels provided and snap the designation strips into place. Use the 110P8A5B patch cords to connect termination blocks to field-terminated blocks (see Figure 50).
Page 203 Installation Following is one method to use when connecting 4-pair wire to a wall-mounted station outlet. You should be able to adapt the method used to join 4-pair wire to flush-mounted outlets. Note: In some cases the electrical boxes will already be mounted;...
Page 204 Installation Label the System Wiring If done correctly, labeling can provide valuable information about the location of wire or cable within the building and save hours of frustrating work. There are five types of labels used for identification: Cable labels. Cable labels are white adhesive-backed tabs that are stuck to the cables to identify the source and the destination of the cables before they are pulled to and terminated in satellite closets and equipment rooms.
Page 205: Insert Labels
Installation Table 3-34 Insert Labels Color What It Identifies Special Features Light 4-pair cable originating at The fourth pair of the 4- blue pair cable to MLX station outlets in offices or other locations stations is reserved for supplying power to one DSS at an operator console.
Page 206 Installation Table 3-34 Continued Special Features What It Identifies Color Supplied by the Orange Connections from equipment manufacturers transmission electronics equipment, such as multiplexer or concentrators Labeling 4-Pair Wire and Outlets doesn’t matter whether you pull the 4-pair wire from the station In either case, mark one to the CU or from the CU to the station.
Page 207 Installation After you pull the wire into the office or work area and fish it through the wall opening for the wall jack, transfer the information to the faceplate of the jack itself. If you’ve done the job correctly, you should now have the correct closet letter and circuit number of the wire on the jack.
Page 208 Installation Procedure Insert the 8-pin plug of the telephone cord into an outlet on the floor area. Using diagonal pliers or wire strippers, cut off the end of the telephone cord to expose the pairs. Choose a single pair and untwist the wires. Extending from the bottom of the tone device are two clips.
Page 209 Installation Remove Damaged Connecting Blocks In some cases, a connecting block can become damaged and must be removed. Procedure Remove the wires or the patch cord from the connecting block. With interconnect wiring, remove the station wires with long-nosed pliers and tag the wires with tape to identify their position.
Page 210: Irob Protection
Installation IROB Protection Equipment connected to the analog multiline telephone station jacks (on the 008, 408, and 408 GS/LS/TTR modules) or to the MU telephone jacks (on the 008 MLX module) that is located in a different building from but within 1000 cable feet of the CU requires IROB (in-range out-of-building) protection units.
Page 211: Telephones And Consoles
Installation Telephones and Consoles The telephone system supports the MLX-10,™ MLX-10D,™ MLX-20L,™ and MLX-28™ telephones (see Figures 5–8), as well as analog multiline and single-line telephones. The following describes how to install the MLX telephones and consoles, the Multi-Function Module, and the Direct Station Selector.
Page 212 Installation a D6AP cord Before installing the MFM, consider the following: The KS22911,L2 power supply must be connected to an electrical outlet that is within 50 feet of cord length of the MLX telephone. If you are connecting an MFM and two Direct Station Selectors (DSSs) to the telephone, a 329A power unit is required.
Page 213 Installation 2. Remove the desk stand and the module cover (see Figure 57). Note: To install or replace an MFM in a previously wall- mounted MLX-10 or MLX-10D telephone, go to step 2c. a. Place the telephone face down on a flat surface. Press on the top rear center of the stand to release the tab.
Page 214 Installation 5. As needed, adjust the jumper settings for T/R operation or for a supplemental alert device (see Figure 59). a. Pull the connectors off. b. Push the connectors down over the appropriate pins. 6. Replace the module cover. If the module cover has a square jack guard that protects the TEL/OTHER jack area, grasp and twist the guard to remove it (see Figure 60).
Page 215 Installation 8. Connect the telephone (see Figure 61 ). Plug the D8W cord from the telephone into the 8- conductor (large) modular jack of the 400B or 400B2 adapter. Connect one end of the D6AP cord to the 2-conductor (small) modular jack on the 400B or 400B2 adapter, and plug the other end into the modular jack of the KS22911,L2 power supply.
Page 216 Installation Attach the Direct Station Selector The Direct Station Selector (DSS) is an optional piece of telephone equipment. One or two DSSs can be connected to an MLX-28D or MLX-20L telephone. Note: Connect the DSS(s) before you install the MLX telephones. Before installing the DSS, consider the following: Auxiliary power is required when an MLX telephone (with or without an MFM) has two DSSs...
Page 217 Installation Procedure Note: If you are connecting two DSSs to the telephone, unpack the second DSS now. of the DSS (see Figure 57). 1. Adjust the angle The DSS is packed fully assembled with the desk stand in the low position. If you prefer the low position, go to step 2. To adjust the angle of the DSS to the high position, place the DSS face down on a flat surface and follow these steps: a.
Page 218 Installation a. With the handset removed from the telephone, place the telephone face down on a flat surface to the right of the upside-down DSS(s). b. Plug the D8AC cord from the IN jack of the DSS1 into the jack labeled DSS on the telephone, and route the cord through the cord channel.
Page 219 Installation c. Insert the plug end of the 400B or 400B2 adapter into the wall jack. d. Plug-the power supply into a 117-VAC outlet. Note: The combined total length of the D6AP and D8W cords can be no more than 50 feet. 9.
Page 220 Installation Assemble the MLX Telephone or Console Before installing an MLX telephone or console, consider the following: A 630B Phonemount (not included) is required to mount an MLX-10 or MLX-10D telephone to the wall. To connect an adjunct, you must first have a Multi-Function Module (MFM).
Page 221 Installation c. Lower the stand and press the tab(s) at the top into the corresponding slot(s) on the telephone. Note: The diagram on the bottom of the user card tray also shows the steps to adjust the stand. 2. Connect the line cords (see Figure 62). Plug one end of the D8W cord into the telephone jack labeled LINE on the underside of the telephone.
Page 222 Installation 6. Replace the extension identification card and plastic cover by inserting one end into the slot and bending the cover to snap the other end into place. Notes: are mounting an MLX-10 or MLX-10D wall telephone, go to step 7. If you are assembling a desk telephone, go to step 8.
Page 223 Installation 8. Label the button assignment card. a. Pull the tab at the top of the plastic cover toward you. b. Type or write the button assignments on the card. c. Replace the card and the plastic cover. Be sure the textured side of the cover is facing you.
Page 224: System Acceptance Test
Installation System Acceptance Test Once the system has been installed and initialized, it is ready for acceptance testing. Test all lines/trunks, telephones, and features to ensure they are working correctly. If any equipment is not working correctly, see Chapter 5, “Maintenance.” Test the MLX Telephones The switch-based software test described in this chapter verifies that the LEDs, ringer, buttons, switchhook, and B-channel...
Page 225 Installation To test a fixed-feature button with one LED, press the button. The Feature and HFAI LEDs should go off. The first press of the Speaker button should turn off the Mute LED. The second press of the Speaker button should turn off the Speaker LED.
Page 226 Installation Test the MLX Telephones with an M F M Test a MLX telephone with an MFM installed and configured for a T/R adapter. Follow these steps to check the proper channel operation and the MFM circuitry for the TTR, the ring generator, and the message LED: Connect a known working 2500-type single-line telephone with a message light to the MFM adapter.
Page 227 Installation The green LED next to the red LED on the intercom or System Access button should go on, you should hear an intercom dial tone, and the green LED next to the Speaker button should go on. Press the Speaker button again to disconnect the Intercom or System Access button.
Page 228 Installation Dial the extension number of another working telephone. You should hear ringback at the calling telephone and ringing at the called telephone. the called telephone, have someone pickup the handset; verify that you have good two-way communication. At both telephones, hang up. If you are at a multiline telephone, press an outside line button or the System Access button.
Page 229 Installation You should hear a dial tone for a working line/trunk, a reorder tone for a DID trunk or an invalid line/trunk number, or a busy tone if the Iine/trunk is in use. Note: Dialing on a single-line telephone works only if the on a line/trunk accepts touch-tone dialing.
Page 230 Installation 4. Call all the DID numbers by repeating steps 1 through 3. Note: If there are not enough dial-out trunks, work with the CO to check all the DID trunks or have someone call from the outside to check each DID trunk. 5.
Page 231 Installation Test Outgoing and Two-Way Automatic-Start Tie Trunks Before testing outgoing or two-way automatic-start tie trunks, have someone ready to receive your call at the receiving telephone. Follow these steps: At any telephone that has access to an automatic-start tie trunk, press the first tie-trunk button.
Page 232 Installation The green LED next to the red LED at the tie-trunk button goes on. Dial the tie-trunk number of the station where someone is waiting for your call. You hear ringing. When the person answers, verify that you have good two-way communication and hang up.
Page 233 Installation Test the Incoming and Two-Way Dial-Repeating Tie Trunks Follow these steps to test the dial-repeating tie trunks: At a preset time, have a person at the far end place a dial- repeating call to your telephone by dialing the proper tie-trunk number.
Page 234 Installation Test the System Features You can test these system features from an MLX telephone or an analog multiline telephone: Automatic Route Selection (ARS) Coverage Group Calling Station Message Detail Recording (SMDR) System Speed Dial Note: You can also use a single-line telephone to test all of these features except for Coverage.
Page 235 Installation Group Calling Test Follow these steps to test the Group Calling feature: At any telephone, pickup the handset, dial the CO line/trunk access code, and dial a calling group listed directory number. At the ringing telephone in the calling group, have someone pick up the handset;...
Page 236 Installation Count the number of rings that occur at the covered telephone before the covering telephone starts ringing. This should be the same as the programmed number of rings. Pick up the handset at the covering telephone and verify that you have good two-way communication.
Page 237 Installation Note: If the Mute button has been pressed before the Speaker button, the Mute LED cannot be turned off; it will wink. Press the fixed-feature buttons repeatedly to toggle the LEDs on and off. To test the red Message light, press either a fixed-feature button without an LED (such as Transfer or Drop) or any dialpad button.
Page 238 Installation Pick up the handset and press a button for any outside line/trunk. Dial the CO line/trunk access code and the number of a CO line/trunk that receives Night Service coverage. Verify that the telephones assigned to the Night Service group are ringing.
Page 239 Installation Test the Dictation System Access Place a call to verify that the dictation equipment can be accessed. If dictation equipment has not been installed, this feature cannot be tested. At the test telephone, pickup the handset. Dial the access code and the number associated with the dictation equipment.
Page 240 Installation Test Music-on-Hold Follow these steps to verify that music is provided to outside callers placed on hold. Inside callers do not receive Music-on- Hold (MOH). Pickup the handset at the test telephone. Dial the CO line/trunk access code and the system’s listed directory number, or if you are using the DID trunk, dial any station.
Page 241 Installation Note the outside line number assigned to the lowest-position line/trunk jack on the module and be sure that the outside line/trunk is connected to the system. Turn off power to the CU, first at the power supply module on the basic carrier and then at the power supply module on each expansion carrier.
Page 242 Installation Test the Touch-Tone Receivers Four touch-tone receivers (TTRs) are system resources available on each 400, 400 GS/LS, and 800 DID module. The 008 OPT and 012 basic telephone modules also provide two TTRs per module for system use. Follow these steps to test the TTRs: At a single-line telephone connected to a 012 or 008 OPT module, pick up the handset.
Page 243: Programming Procedures
Programming Procedures System Programming Two types of equipment are used to program and maintain the system: System Programming Console, an MLX-20L telephone connected to the station jack assigned for system programming. The factory setting is the first jack on the first 008 MLX module in the control unit.
Page 244: Programming Procedures
Programming Procedures Remote System Programming To program with a PC with SPM from a remote location, place a data call using the instructions provided with the modem. 1. You can establish the data connection with the built-in modem in one of the following ways: Call the system on a Remote Access line, enter the barrier code, and dial the code for the internal modem Call the system on a regular line and ask the system...
Page 245 Programming Procedures Entering and Exiting System Programming Entering System Programming Once the system programming console or PC is connected directly to the control unit (CU) or you have established a remote connection using a PC with a modem, follow these steps to enter system programming.
Page 246: Spm Main Menu Options
Programming Procedures SPM Main Menu Options Table 4-1 SPM Main Menu Options Enter system programming and Sys Program configure the system as shown on the planning forms for the system. Save a backup copy of the system’s Backup programming either on a floppy diskette or on the hard disk.
Page 247: System Programming Menu Options
Programming Procedures Table 4-1 Continued This option is used when the system Pass-Thru configuration includes the Integrated Solution II (IS II) application. It is used by AT&T’s NSAC or an AT&T authorized dealer to establish a remote connection from a computer at their location to the IS II computer connected to the system.
Page 248 Programming Procedures Table 4-2 Continued Program features that require entering Tables information in a table (such as Allowed Lists or Disallowed Lists). Program auxiliary equipment connected AuxEquip to the system (such as an answering machine or a fax). Program Night Service features. NightSrvce Program the labels shown on display Labeling...
Page 249 Programming Procedures System Programming Screens The console display area shows three types of system programming screens: menu selection screen — allows you to select from several options on the menu. informational screens — provide information about what is currently programmed on the system. You cannot make changes to these screens.
Page 250: Commands Using Fixed Buttons
Programming Procedures Programming Command Table 4-3 Commands Using Fixed Buttons Command Console Function Home Home To return to normal call-handling mode or to SPM idle state Menu To display the System Programming main menu on the console or SPM main menu on the PC More PgUp To display more menu items when a...
Page 251: Commands Appearing On The Screen
Programming Procedures Table 4-4 Commands Appearing on the Screen Function Command Console When When To remove a feature from a line/trunk or telephone Delete Delete command command appears on appears on the screen: the screen: Delete When When Delete Delete command command doesn’t...
Page 252: Commands Applicable Only To Spm
Programming Procedures Table 4-5 Commands Applicable Only to SPM Command Function Ctrl+F1 To activate the SPM Help option To reset the SPM program (return to SPM main Ctrl+F5 menu and drop the connection with the control unit). Use reset when invalid characters appear on the screen.
Page 253: Programming Procedures
Programming Procedures Programming Procedures The system programming procedures on the following pages are listed in the sequence used to program a new system. The procedures not used for new system programming (for example, Restart or Board Renumber) are also included and are listed in System Programming menu order.
Page 254: Set The Basic System Operating Conditions
Programming Procedures Set the Basic System Operating Conditions Restarting the System (Cold Start) Console Step System 1. Display System Restart screen Restart 2. Advise the system whether to continue restart process To continue restart process System restarts System restarts and session is and session is terminated terminated...
Page 255 Programming Procedures Console Step 2. Erase current extension Drop Alt+ Dial extension, Type extension, and enter extension of new system programming + slot and + slot and port, or # + port, or # + position logical ID, or logical ID press DSS button for extension no.
Page 256 Programming Procedures Automatic Maintenance Busy Console Step 1. Display Auto Maintenance System Busy screen Mainten Busy 2. Determine malfunctioning line service for outgoing calls E n a b l e To automatically take malfunctioning lines or trunks out of service for outgoing calls Disable To leave...
Page 257 Programming Procedures Console Step 3. Continued Automatic Enable Maintenance Busy Enter is wanted for tie trunks Exit Disable Automatic Maintenance Busy Enter is not wanted for tie E x i t trunks System Date Step Console 1. Display Date screen System Date Drop...
Page 258 Programming Procedures System Time Step Console 1. Display Time screen System Time Drop Alt+P 2. Erase assigned time and Dial current Type current set current time time: [hhmm] time: [hhmm] 3. Save entry and exit Enter Exit Board Renumbering (Cold Start After Adding or Changing Modules) Console Step...
Page 259: System Renumbering
Programming Procedures System Renumbering System Numbering Plan Selection Step Console 1. Display Default SysRenumber Numbering screen Default Numbering 2. Specify system numbering plan F o r 2-Digit 2-Digit F o r 3-Digit 3-Digit SetUp Space F o r set up Space Exit Exit...
Page 260 Programming Procedures Console Step Dial extension, Type extension, 3. Enter current extension + slot and + slot and and save entry port, or # + port, or # + logical ID, or logical ID press DSS button for extension no. Enter Dial extension, Type extension,...
Page 261 Programming Procedures Block Renumbering Step Console 1. Display Block Renumber SysRenumber screen Block 2. Select type of group to Press button Press function renumber next to choice key next to choice Type extension, 3. Enter first group Dial extension, member’s line/trunk or + slot and + slot and extension number and...
Page 262 Programming Procedures Step Console 6. When all entries are Exit complete Exit Direct Station Selector (DSS) Page Buttons Console Step 1. Display Single screen and SysRenumber select DSS Buttons Single PgUp More DSS Buttons Type Page Dial Page 2. Identify Page button to button number: button number: program (1-3) and save entry...
Page 263 Programming Procedures Step Console 4. Save entry and either program more page buttons or exit To save entry and assign extensions to the next page button: N e x t If next extension number is sequential Repeat step 3 Repeat step 3 E n t e r If next extension number is not...
Page 264: System Operator Positions
Programming Procedures System Operator Positions QCC System Operator Positions—Hybrid/PBX Only The following applies if you want to add or delete QCC operator positions: If you want to add QCC operator positions, the primary QCC operator position must be the first one you add. The primary QCC position cannot be deleted if other QCC positions are to remain in the system.
Page 265 Programming Procedures Console Step 2. Continued Press each To assign QCC position’s DSS operator position button to turn red LED on. Go to step 6 Press each To delete QCC position’s DSS operator positions button to make red LED flash. Go to step 6 3.
Page 266 Programming Procedures Console Step 4. Assignor delete QCC operator position E n t e r To assign displayed extension number as QCC operator position D e l e t e To delete displayed extension number as QCC operator position Repeat steps 3 Repeat steps 3 5.
Page 267 Programming Procedures Console Step 2. Assignor delete DLC operator positions using system programming console with a DSS attached If system programming console does not have a DSS attached; or if programming with SPM, go to step 3. Press each To assign DLC position’s DSS operator position button to turn...
Page 268 Programming Procedures Step Console 3. Continued To view currently Inspct PgDn then then assigned operator positions Exit Positions Direct Line Return to step 2 Return to step 2 4. Assignor delete DLC operator position To assign displayed Enter extension number as DLC operator position To delete displayed Delete...
Page 269: Lines And Trunks
Programming Procedures Lines and Trunks Type of Trunk on 400 GS/LS, 408 GWLS, or 800 GWLS Module Console Step LinesTrunks 1. Display Loop-Start/ Ground-Start/DS1 screen L S / G S / D S 1 Type slot Dial slot 2. Identify slot number number: [nn] (1-17) in control unit that number: [nnnn]...
Page 270 Programming Procedures Console Step 4. If All Ground or All Loop Go to step 6 Go to step 6 was selected Dial port Dial port If Ground-Start or number: [n] Loop-Start was number: [n] selected, identify port number on 400, 408, (ports 1-4) or 800 (ports 1-8) module that has ground-start...
Page 271 Programming Procedures Step Console 5. Continued To save entry and Enter return to Lines and E x i t Trunks menu when all entries are complete Inspct PgDn To view currently then then assigned ports on E x i t 400/408/800 GS/LS module with trunk type shown on line 1...
Page 272 Programming Procedures Step Console 2. Select specific lines or trunks associated with the 20 line buttons on console or SPM screen For logical IDs 1-20 Lines 01-20 For logical IDs 21-40 Line 21-40 For logical IDs 41-60 LInes 41-60 Lines 61-80 For logical IDs 61-80 3.
Page 273 Programming Procedures Loop-Start Line/Trunk Disconnect Signaling Reliability Step Console 1. Display Touch-Tone/Loop LinesTrunks Start Disconnect screen TT/LS Disc and select Loop-Start Disconnect Disconnect 2. Classify disconnect signal received on loop-start lines/trunks To classify To classify unreliable 3. Save choice and exit Enter E x i t E x i t...
Page 274 Programming Procedures Step Console 2. Select specific lines/ trunks associated with the 20 line buttons on the console or SPM screen For logical IDs 1-20 Lines 01-20 For logical IDs 21–40 Lines 21-40 For logical IDs 41–60 Lines 41-60 Lines 61-80 For logical IDs 61-80 3.
Page 275 Programming Procedures Hold Disconnect Interval Console Step 1. Display Hold Disconnect LinesTrunks screen PgUp More Hold Dscnct 2. Select specific lines/trunks associated with the 20 line buttons on console or SPM screen For logical IDs 1–20 Lines 01-20 For logical IDs 21–40 Lines 21-40 Lines 41-60 For logical IDs 41–60...
Page 276 Programming Procedures Step Console 4. Exit Exit Exit Principal User for Remote Call Forwarding and Coverage Step Console 1. Display Principal User LinesTrunks screen More PgUp PrncipalUsr 2. Identify line/trunk to Dial line/trunk Type line/trunk program and save entry no. (801-880), no.
Page 277 Programming Procedures Console Step 4. To remove extension as Delete principal user To remove more PrncipalUsr Repeat steps Repeat steps extensions as principal users assign extension as principal user and assign a principal user for another line/trunk If next line/trunk Next Repeat step 3 number is sequential...
Page 278 Programming Procedures Console Step Type priority 2. Assign QCC queue Dial priority level: [n] level: [n] priority level (1-7) 3. Save entry Enter 4. Select specific trunks associated with the 20 line buttons on console or SPM screen For logical IDs 1–20 Lines 01-20 For logical IDs 21–40 Lines 21-40...
Page 279 Programming Procedures Console Step Exit 6. When all entries are Exit complete exit QCC Operator to Receive Calls Console Step LinesTrunks 1. Display QCC Operator screen PgUp More QCC Opper Dial extension, Dial extension, 2. Identify individual QCC + slot and + slot and operators to receive calls port, or # +...
Page 280 Programming Procedures Step Console 5. Assign or remove calls on trunk to QCC operator shown on line 1 to trunk To assign calls to QCC Press line Press function operator shown on button for each key for each trunk to make line 1 of screen trunk to turn green LED on...
Page 281 Programming Procedures Console Step Type pool dial- Dial pool dial- 2. Identify Pool to program out code: out code: and save entry [nnnn] [nnnn] Enter 3. Select specific trunks associated with the 20 line buttons on console or SPM screen For logical IDs 1–20 Lines 01-20 Lines 21-40...
Page 282 Programming Procedures Console Step 5. Exit Exit Exit Copy Line/Trunk Options Step Console 1. Display Line/Trunk Copy LinesTrunks menu Copy 2. To copy line/trunk options Single line/trunk to an individual To copy calling Block restrictions to a sequentially numbered block of line/trunks Type line/trunk 3.
Page 283 Programming Procedures Step Console 4. If Single was selected, Dial line/trunk Type line/trunk identify line/trunk to copy no. (801-880), no. (801–880), + slot and options to + slot and port, or # + port, or # + logical ID logical ID If Block was selected, identify the first line/trunk in block of line/trunks to...
Page 284 Programming Procedures Console Step 6. When copy process is Exit complete Exit Exit Lines and Trunks 4-42...
Page 285: Ds1 Facilities
Programming Procedures DS1 Facilities Type of DS1 Facility Step Console 1. Display Loop-Start/ LinesTrunks Ground-Start/DS1 screen LS/GS/DS1 Dial slot Type slot 2. Identify slot number number: [nn] (1-17) in control unit that number: [nn] Enter F 1 0 contains 100D and save entry 3.
Page 286 Programming Procedures Console Step Press function Select option 4. If T1 selected in step 3, key for type of specify type of emulation for type of emulation emulation and save entry F 1 0 Enter Go to step 8 Go to step 8 5.
Page 287 Programming Procedures Console Step 7. To remove channel type Delete Repeat steps 6 Repeat steps 6 To remove more and 7 and 7 channel types from slot number on line 1 To remove channel Exit Repeat types from another Repeat steps 3-7 steps 3–7 DS1 module...
Page 288 Programming Procedures Step Console 8. Exit E x i t E x i t Framing Mode Step Console 1. Display Loop-Start/ LinesTrunks Ground-Start/DS1 Screen LS/GS/DS1 2. Identify slot number Dial slot Type slot number: [nn] (1-17) in control unit that number: [nn] contains 100D, save Enter...
Page 289 Programming Procedures Zero Code Suppression Console Step 1. Display Loop-Start/ LinesTrunks Ground-Start/DS1 screen LS/GS/DS1 Dial slot Type slot 2. Identify slot number number: [nn] (1-17) in control unit that number: [nn] Enter contains 100D, save entry, and display zero Suppression code suppression selection screen 3.
Page 290 Programming Procedures Console Step Type slot 2. Identify slot number Dial slot number: [nn] (1-17) in control unit that number: [nn] contains 100D, save Enter entry, and display Signaling Signaling screen 3. Specify type of signaling Robbed Bit For Robbed Bit signaling Common For Common Channel...
Page 291 Programming Procedures Step Console 3. Erase currently assigned Drop Alt+P line compensation and Dial line Type line specify amount of decibel compensation compensation value:[n] loss for line compensation value: [n] 1= 0.6 dB loss 2= 1.2 dB loss 3= 1.8 dB loss 4= 2.4 dB loss 5= 3.0 dB loss 4.
Page 292 Programming Procedures Step Console 4. Specify that the module in slot shown on line 1 provides Primary clock Primary synchronization Secondary clock Secondary synchronization Tertiary Tertiary clock synchronization None No clock synchronization 5. Save display choice and Enter Source of Synchronization Source s c r e e n 6.
Page 293 Programming Procedures Console Step 10. Save entry and exit Enter Exit Exit Exit Channel Service Unit Console Step LineTrunks 1. Display Loop-StaW LS/GS/DS1 Ground-Start/DS1 screen Type slot Dial slot 2. Identify slot number number: [nn] (1-17) in control unit that number: [nn] contains 100D, save Enter...
Page 294: Tie Trunks
ProgrammingProcedures Tie Trunks Tie Trunk Direction Step Console 1. Display Tie Lines screen LinesTrunks and select Direction TIE Lines Direction Type trunk no. 2. Identify tie trunk and save Dial trunk no. (801-880) + (801-880), entry If you are programming slot and port, or slot and port, or # + logical ID # + logical ID...
Page 295 Programming Procedures Console Step 4. Save choice and either program more tie trunks or exit To save choice and specify direction for another tie trunk: If next tie trunk number Next Repeat step 3 is sequential Repeat step 3 Enter If next tie trunk number is not sequential Direction...
Page 296 Programming Procedures Step Console Type trunk no. 3. Identify tie trunk and save Dial trunk no. + (801-880), entry (801-880), If programming more than slot and port, or slot and port, or # + logical ID one tie trunk, enter lowest # + logical ID F 1 0 trunk number.
Page 297 Programming Procedures E&M Signal Console Step 1. Display Tie Lines screen LinesTrunks and select E&M Signal TIE Lines E&M Signal Type trunk no 2. Identify tie trunk and save Dial trunk no (801-880), + (801-880), entry slot and port, or slot and port, or if you are programming # + logical ID...
Page 298 Programming Procedures Step Console 4. Save choice and either program more tie trunks or exit To save choice and specify signaling for another tie trunk: If next tie trunk number Next is sequential Repeat step 3 Repeat step 3 If next tie trunk number Enter is not sequential E&M Signal...
Page 299 Programming Procedures Step Console 3. Select the specific tie trunks associated with the 20 line buttons on the console or SPM screen For logical IDs 1–20 Lines 01-20 For logical IDs 21–40 Lines 21-40 For logical IDs 41–60 Lines 41-60 Lines 61-80 For logical IDs 61–80 4.
Page 300 Programming Procedures Tie Trunk Dial Tone Step Console 1. Display Tie Lines screen LinesTrunks and select Dial Tone TIE Lines Dialtone 2. Select the specific tie trunks associated with the 20 line buttons on the console or SPM screen For logical IDs 1–20 Lines 01-20 For logical IDs 21–40 Lines 21-40...
Page 301 Programming Procedures Step Console 4. Exit E x i t E x i t E x i t Answer Supervision Time Step Console 1. Display Tie Lines screen LinesTrunks and select Answer TIE Lines Supervision AnsSupvr 2. Identify tie trunk and save Dial trunk no .
Page 302 Programming Procedures Step Console 4. Save entry and either program another tie trunk or exit To save entry and specify answer supervision for another tie trunk: Next If next tie trunk number is sequential Repeat step 3 Repeat step 3 If next tie trunk number Enter is not sequential...
Page 303 Programming Procedures Console Step Type trunk no. 2. Identify tie trunk and save Dial trunk no. (801-880), (801-880), entry If you are programming slot and port, or slot and port, or # + logical ID # + logical ID more than one tie trunk, Enter enter the lowest trunk number.
Page 304: Did Trunks
Programming Procedures DID Trunks Block Assignment Console Step 1. Display DID Trunks LinesTrunks screen and select Block Assignment Block 2. Identify block (1 or 2) and Dial trunk block Type Trunk number: [n] block number: save entry [ n ] Enter 3.
Page 305: Did Trunk Type
Programming Procedures Step Console 4. Assign or remove DID trunk To assign DID trunk to Press line Press function button for each keys for each block trunk to turn trunk to make green LED on letter “G” appear on screen Press line Press function To remove...
Page 306 Programming Procedures Step Console 2. Identify block (1 or 2) and Dial trunk block Type trunk save entry number: [n] number [n] Enter 3. Specify type for trunk block For immediate start I m m e d For wink start W i n k 4.
Page 307 Programming Procedures Step Console 2. Identify DID trunk and Dial trunk no. Type trunk no. save entry (801-880), + (801-880), + If you are programming slot and port, or slot and port, or more than one DID trunk, # + logical ID # + logical ID Enter enter the lowest trunk...
Page 308 Programming Procedures Expected Digits Step Console 1. Display DID Trunks LinesTrunks screen and select Expected Digits E x p e c t D i g i t 2. Identify trunk block (1 or Dial trunk block Type trunk 2) and save entry number: [n] block number: [ n ]...
Page 309: Delete Digits
Programming Procedures Delete Digits Step Console Display DID trunks LinesTrunks Screen and select Delete Digits Delete Digit 2. To specify trunk block Dial trunk block Type trunk (1 or 2) and save entry number: [n] block number: Enter D r o p 3.
Page 310 Programming Procedures Add Digits Step Console 1. Display DID Trunks LinesTrunks screen and select Add D i g i t s Add Digits 2. Identify trunk block (1 or Dial trunk block Type trunk number: [n] 2) and save entry block number Enter 3.
Page 311 Programming Procedures Signaling Step Console 1. Display DID Trunks LinesTrunks screen and select D I D Signaling Signaling Dial trunk block Type trunk 2. Identify trunk block block number: (1 or 2) and save entry number: [n] Enter 3. Specify DID trunk signaling type For rotary signaling Rotary...
Page 312: Invalid Destination
Programming Procedures Invalid Destination Step Console Display DID Trunks LinesTrunks screen and select Invalid Destination InvalDstn 2. Specify invalid destination of calls to unassigned numbers b a c k u p To redirect to Send to extension Backup Extension To specify fast busy Return Fast s i g n a l Busy...
Page 313: Pri Facilities
Programming Procedures PRI Facilities Telephone Number Console Step LinesTrunks 1. Display PRI screen and select Phone Number PhoneNumber Dial line/trunk Type line/trunk 2. Identify line/trunk and save entry no. (801-880), no. (801–880), or # + logical ID or # + logical ID Enter 3.
Page 314 Programming Procedures Step Console 4. Save entry and either program more PRI channels or exit To save entry and assign telephone number to another PRI channel: If next Iine/trunk N e x t number is sequential Repeat step 3 Repeat step 3 If next line/trunk Enter number is not...
Page 315 Programming Procedures Step Console 3. Identify B Channel to Dial B-Channel Type B-Channel slot and port assign to group slot and port number: number: [ sspp ] [ sspp ] Delete 4. To remove B Channel from group Repeat step 3 To remove more Repeat step 3 B Channels from Night...
Page 316 Programming Procedures Console Step 5. When all entries are complete PgDn To view all B Channels Inspct assigned to a group Exit and exit To exit without viewing Exit all B Channels assigned to a group 6. Select lines then identify Lines B-Channel group (1-69) Dial group Type group...
Page 317 Programming Procedures Console Step 8. Assign or remove line/trunk from group Press function To assign line/trunk to Press line key for each group button for each line/trunk to line/trunk to turn make letter “G” green LED on appear on screen Press function Press line To remove line/trunk...
Page 318 Programming Procedures Network Service Step Console 1. Display B-Channel LinesTrunks Groups screen and select Network Service B-ChannlGrp NetworkServ 2. Identify B-Channel group Dial group Type group (1-69) and save entry number: [nn] number: [nn] Enter 3. Specify service For Megacom WATS MegacomWATS For Megacom 800 Megacom800...
Page 319 Programming Procedures Step Console 5. If you selected Megacom Exit WATS, Megacom 800, Exit ACCUNET SDS, or SDN in step 3, exit Exit If you selected Other in Type binary Dial binary code: [nnnnn] step 3, enter 5-digit binary code: [nnnnn] E n t e r code used to represent service, save entry and...
Page 320 Programming Procedures Console Step 3. Specify whether telephone number should be copied to number to send specify that Copy PhnNum telephone number is NumToSend copied as the tele- phone number to send when an outgoing call is made on each channel To specify that tele- Do not Copy...
Page 321 Programming Procedures Step Console 4. Save choice and either program more B-Channel groups or exit To save choice and specify copy telephone number to telephone number to send for another B-Channel group Next group number If next sequential Repeat step 3 Repeat step 3 If next group number Enter...
Page 322 Programming Procedures Telephone Number to Send Note: You can use the Copy Telephone Number to Telephone Number to Send procedure instead of this procedure to specify that the Telephone Number to Send should be copied from the Telephone Number assigned to each channel in the B-Channel group.
Page 323 Programming Procedures Step Console 4. Continued If next line/trunk Enter number is not NumbrToSend sequential Repeat R e p e a t steps 2-4 steps 2–4 To save entry and exit Enter when all entries are Exit complete Exit Test Telephone Number Console Step 1.
Page 324 Programming Procedures Step Console Type slot 2. Identify slot number Dial slot (1-17) that contains 100D number: [nn] number: [nn] module and save entry Enter If programming more than one module, enter lowest slot number. 3. Assign test telephone Dial telephone Type telephone number to DS1 module number: [nnn number: [nnn...
Page 325 Programming Procedures Timers and Counters Step Console 1. Display PRI screen, LinesTrunks Protocol screen, and select Timers Protocol Timers 2. Identify slot number Dial slot Type slot (1-17) that contains 100D number: [nn] number: [nn] Enter module and save entry 3.
Page 326 Programming Procedures Step Console 5. Save entry and either program another 100D module or return to PRI Settings menu Tosave entry and change T200 Timer for another 100D module: If next slot number is Next sequential Repeat step 4 Repeat step 4 If next slot number is Enter not sequential...
Page 327 Programming Procedures Console Step 8. Save entry and either program another 100D module or return to PRI Settings menu Tosave entry and change T203 Timer for another 100D module: number is If next slot N e x t Repeat step 7 Repeat step 7 sequential number is...
Page 328 Programming Procedures Step Console 11. Save entry and either program another 100D module or return to PRI Settings menu To save entry and change N200 Counter for another 100D module: Next If next slot number is sequential Repeat step 10 Repeat step 10 Enter number is...
Page 329 Programming Procedures Step Console 14. Save entry and either program another 100D module or return to PRI Settings menu To save entry and change N201 Counter for another 100D module: If next slot number is Next sequential Repeat step 13 Repeat step 13 If next slot number is Enter...
Page 330 Programming Procedures Console Step 17. Save entry and either program another 100D module or return to PRI Settings menu To save entry and change K Counter for another 100D module: Next If next slot number is Repeat step 16 Repeat step 16 sequential If next slot number is Enter...
Page 331 Programming Procedures Step Console 20. Save entry and either program another 100D module or return to PRI Settings menu To save entry and change T303 Timer for another 100D module: If next slot number is N e x t sequential Repeat step 19 Repeat step 19 If next slot number is...
Page 332 Programming Procedures Console Step 23. Save entry and either program another 100D module or return to PRI Settings menu To save entry and change T305 Timer for another 100D module: Next If next slot number is sequential Repeat step 22 Repeat step 22 If next slot number is Enter...
Page 333 Programming Procedures Step Console 26. Save entry and either program another 100D module or return to PRI Settings menu To save entry and change T308 Timer for another 100D module: Next If next slot number is s e q u e n t i a l Repeat step 25 Repeat step 25 If next slot number is...
Page 334 Programming Procedures Console Step 29. Save entry and either program another 100D module or return to PRI Settings menu To save entry and change T309 Timer for another 100D module: Next If next slot number is Repeat step 28 Repeat step 28 sequential Enter If next slot number is...
Page 335 Programming Procedures Step Console 32. Save entry and either program another 100D module or return to PRI Settings menu Tosave entry and change T310 Timer for another 100D module: If next slot number is N e x t sequential Repeat step 31 Repeat step 31 If next slot number is Enter not sequential...
Page 336 Programming Procedures Step Console 35. Save entry and either program another 100D module or return to PRI Settings menu To save entry and change T313 Timer for another 100D module: If next slot number is N e x t sequential Repeat step 34 Repeat step 34 If next slot number is Enter...
Page 337 Programming Procedures Step Console 38. Save entry and either program another 100D module or return to PRI Settings menu To save entry and change T316 Timer for another 100D module: Next If next slot number is sequential Repeat step 37 Repeat step 37 Enter If next slot number is...
Page 338 Programming Procedures Terminal Equipment Identifier Step Console 1. Display PRI screen, LinesTrunks Protocol screen, and select Terminal Equip- Protocol ment Identifier (TEI) T E I 2. Identify slot number Dial slot Type slot (1-17) that contains 100D number: [nn] number: [nn] module and save entry Enter 3.
Page 339: Telephones
Programming Procedures Telephones Assign Lines/Trunks or Pools to Telephones Step Console Display Assign Extensions Lines/Trunks screen LinesTrunks Type extension, Identify telephone to Dial extension, + slot and program and save entry + slot and port, or # + port, or # + logical ID logical ID, or press DSS...
Page 340 Programming Procedures Step Console 4. Assign or remove lines/trunks or pools Press line Press function To assign a line/trunk key for each button for each line button to line/trunk to Iine/trunk to turn t e l e p h o n e make letter "G"...
Page 341 Programming Procedures Copy Line/Trunk Assignments Step Console Extensions 1. Display Copy Lines screen Line Copy Single 2. To copy line assignments to individual telephones Block To copy line assignments to sequentially numbered block of telephones 3. ldentify telephone to copy Dial extension, Type extension, line assignments from...
Page 342 Programming Procedures Step Console 5. If Single was selected Tosave entry and Enter copy line assignments Exit from extension on Repeat step 4 Repeat step 4 line 1 of screen to another individual telephone To copy line assignments ftom another extension to an individual telephone If next extension Next...
Page 343 Programming Procedures Intercom or System Access Button Assignment Console Step More PgUp 1. Display Centralized Programming screen Cntr-Prg Type extension, Dial extension, 2. Identify telephone, save + slot and + slot and entry, and start port, or # + port, or # + centralized telephone logical ID, or logical ID...
Page 344 Programming Procedures Step Console 6. Assign the type of System Access button Note: To speed programming, dial codes are shown in this step. Items can also be selected from the display. To program System Dial Type Access Ring button To program System Type Dial Shift + function...
Page 345 Programming Procedures Console Step 6. Continued Type Dial To program System Access Shared button extension no. of extension no. of principal principal telephone telephone [nnnn] + button [nnnn] + button number of number of specific button specific button being shared being shared [nn] [ n n ]...
Page 346 Programming Procedures Step Console 2. If a DSS is not attached Go to step 3 Go to step 3 to system programming console or if programming with SPM If a DSS is attached To specify that Press DSS telephone has button for each BIS/HFAl capability telephone to...
Page 347 Programming Procedures Console Step Repeat steps 3 Repeat steps 3 5. To program more and 4 and 4 telephones Inspct PgDn To view telephones with BIS/HFAl capability 6. Exit E x i t E x i t Analog Multiline Telephones Requiring Voice Announce to Busy Feature Console Step...
Page 348 Programming Procedures Step Console 2. Continued To remove voice/voice Press DSS pairing for Voice button for either Announce to Busy extension to feature turn red LED off (red LED for other extension automatically goes off). Go to step 6 3. If a DSS is not attached to system programming console or if programming with SPM...
Page 349 Programming Procedures Console Step 6. Exit Exit Exit Analog Multiline Telephones Requiring Simultaneous Voice and Data Feature Console Step PgUp More 1. Display Data Voice/Data Data screen Voice/Data Go to step 3 Go to step 3 2. If a DSS is not attached to system programming console or if programming with SPM...
Page 350 Programming Procedures Console Step 2. Continued Press DSS To remove voice/data button for either pairing for extension to Simultaneous Voice turn red LED off and Data feature (red LED for other extension automatically goes off). Go to step 6 3. If a DSS is not attached to system programming console or if programming with SPM...
Page 351: Auxiliary Equipment
Programming Procedures Auxiliary Equipment Music-on-Hold Console Step 1. Display Music-on-Hold AuxEquip screen MusicOnHold Type line/trunk 2. Identify line jack where Dial line/trunk no. (801–.80), music source is connec- no. (801–880), + slot and port, + slot and port, or # + or # + logical ID logical ID Enter...
Page 352: Jacks
Programming Procedures Loudspeaker Paging Console Step 1. Display Loudspeaker A u x E q u i p Page screen Ldspkr Type line/trunk Dial line/trunk 2. Identify line jack where no. (801-880), no. (801-880), loudspeaker paging + slot and + slot and system is connected port, or # + port, or # +...
Page 353 Programming Procedures Console Step 1. Display Fax screen and AuxEquip select Port F a x Port Go to step 3 Go to step 3 2. If a DSS is not attached to system programming console or if programming with SPM If a DSS is attached Press DSS To specify that station...
Page 354 Programming Procedures Console Step 4. To specify that line jack is Enter used to connect fax machine To remove fax machine Delete assignment from line jack 5. To specify more fax ports Repeat steps 3 Repeat steps 3 (maximum 16) and 4 and 4 To view fax machine...
Page 355 Programming Procedures Console Step Go to step 9 Go to step 9 8. If a DSS is not attached to system programming console or if programming with SPM If a DSS is attached Press DSS To specify that button for each telephone receives telephone to message-waiting...
Page 356 Programming Procedures Step Console 10. To remove message- D e l e t e waiting indication from telephone Repeat step To remove message- Repeat step 9 waiting indication from more telephones for fax on line 1 E x i t To remove message- waiting indication from Repeat...
Page 357 Programming Procedures Step Console 10. Continued Enter To assign message- waiting indication to telephone and assign message-waiting to telephones for another PgDn 11. To view telephones with Inspct receiving message- waiting indication from fax on line 1 Exit Return to Fax menu without viewing telephones with message-waiting...
Page 358 Programming Procedures Maintenance Alarms Console Step 1. Display Maintenance A u x E q u i p Alarms screen MaintAlarms Dial line trunk Type line trunk 2. Specify line jack to connect to maintenance (801-880), + (801-880), alarm and save entry slot and port, or slot and port, or # + logical ID...
Page 359 Programming Procedures Step Console 2. If no change to number of Go to step 4 Go to step 4 before transfer rings To change number of TransferRtn F1 rings before transfer, display Transfer Retn Interval screen 3. To erase current setting, Drop Alt+P specifv that calls are not...
Page 360 Programming Procedures Step Console 6. If VMS/AA equipment is Go to step 8 Go to step 8 generic or no change to touch-tone intewal If VMS/AA equipment is TT Interval integrated, to change current setting for touch- tone interval, display Touch-Tone Interval screen 7.
Page 361 Programming Procedures Optional Telephone Features Pool Dial Out Code (Hybrid/PBX only) Step Console 1. Display Pool Dial-Out Extensions Code screen Dial Outcd Dial extension, Type extension, 2. Identify telephone to + slot and program and save entry + slot and port, or # + port, or # + logical...
Page 362 Programming Procedures Console Step Repeat steps 3 Repeat steps 3 5. To allow or restrict and 4 extension shown on line 1 and 4 from using another pml dial-out code To assign or remove pool dial-out restriction from another telephone N e x t If next extension number is sequential...
Page 363 Programming Procedures Call Restrictions Step Console 1. Display Call Restriction Extensions screen Restriction Type extension, 2. Identify telephone to Dial extension, + slot and program and save entry + slot and port, or # + port, or # + logical ID or logical ID press DSS button for...
Page 364: Optional Telephone Features
Programming Procedures Console Step 4. Continued If next extension N e x t Repeat step 3 number is sequential Repeat step 3 If next extension Enter number is not Restriction sequential Repeat steps Repeat steps To save choice and Enter exit when all entries Exit are complete...
Page 365 Programming Procedures Step Console 3. Identify telephone to copy Dial extension, Type extension, + slot and + slot and calling restrictions from and save entry port, or # + port, or # + logical ID, or logical ID If copying from more than press DSS one extension, enter button for...
Page 366 Programming Procedures Step Console 5. Continued To copy line assignments from another extension to an individual telephone If next extension Next number is Repeat step 4 Repeat step 4 sequential If next extension Enter number is not Exit sequential Single Repeat steps Repeat steps If block was selected,...
Page 367 Programming Procedures Forced Account Code Entry Step Console 1. Display Forced Account Extensions Code Entry screen Account 2. If a DSS is not attached Go to step 3 Go to step 3 to system programming console or if programming with SPM If a DSS is attached To assign Forced Press DSS...
Page 368 Programming Procedures Console Step 4. To assign Forced Account Enter Code Entry to telephone Delete To remove Forced Account Code Entry from telephone Repeat steps 3 Repeat steps 3 5. To program more and 4 and 4 telephones Inspct PgDn To view telephones with Forced Account Code Entry...
Page 369 Programming Procedures Step Console 2. If a DSS is not attached Go to step 3 Go to step 3 to system programming console or if programming with SPM If a DSS is attached Press DSS To disable telephone microphone button for each telephone to turn red LED on.
Page 370 Programming Procedures Remote Call Forwarding Step Console 1. Display Extensions screen Extensions and select Remote Call More PgUp Forwarding Remote Frwd F8 2. If a DSS is not attached Go to step 3 Go to step 3 to system programming console or if programming with SPM If a DSS is attached...
Page 371 Programming Procedures Console Step 4. To allow telephone to Enter forward calls to outside numbers To restrict telephone from Delete forwarding calls to outside numbers Repeat steps 3 Repeat steps 3 5. To program more and 4 and 4 telephones PgDn Inspct To view telephones with...
Page 372 Programming Procedures Console Step 9. Identify telephone allowed Dial extension, Type extension, + slot and to forward calls to outside + slot and numbers on line/trunk on port, or # + port, or # + logical ID logical ID, or line 1 (maximum 1 per press DSS line/trunk)
Page 373 Programming Procedures Step Console 10. Continued Enter To allow telephone to forward calls to outside numbers when all entries are compiete 11. Exit Exit Optional Telephone Features 4-131...
Page 374: Optional Operator Features
Programming Procedures Optional Operator Features Operator Hold Timer Step Console 1. Display Operator screen Operator and select Hold Timer Hold Timer 2. Erase current number of Drop Alt+P Dial number of Type number of seconds and enter new number of seconds seconds: [nnn] seconds: [nnn] 3.
Page 375 Programming Procedures Hold Return Step Console 1. Display Queued Call Operator screen and select Hold Queued call Return Hold Rtrn 2. Set Hold Return To specify that calls Return to Queue hold return to QCC queue when hold timer expires twice To specify that calls Remain on Hold...
Page 376 Programming Procedures Automatic Hold or Release Console Step 1. Display Queued Call Operator screen and select Queued Call Automatic Hold or Hold Release Release 2. Specify that in-progress calls are automatically put on hold, or automatically disconnected when another call button is pressed For Automatic Hold Auto Hold...
Page 377 Programming Procedures Queue Over Threshold Step Console 1. Display Queued Call Operator screen and select Queue Queued Call Over Threshold Threshold 2. To erase current number Drop Alt + P of calls and specify whether QCC operators are notified when calls in queue are over threshold To specify maximum Dial number...
Page 378 Programming Procedures Elevate Priority Console Step 1. Display Queued Call O p e r a t o r screen and select Elevate Queued Call Priority ElvatePrior Drop Alt+P 2. Erase currently programmed number of seconds, and specify call priority interval Type 0 Dial 0 To specify calls are not...
Page 379 Programming Procedures Calls-In-Queue Alert Console Step 1. Display Queued Call Operator screen and select In Queued Call Queue Alert InQue Alert 2 . Identify operator position Dial extension, Type extension to receive In Queue Alert + slot and + slot and port, or # + port, or # + and save entry...
Page 380 Programming Procedures Console Step 4. Save entry and either program another operator position or exit To save entry and assign In Queue Alert to another operator position N e x t If next extension Repeat step 3 Repeat step 3 number is sequential If next extension...
Page 381 Programming Procedures Call Type Queue Priority Level Step Console 1. Display Queued Call Operator screen and select Call Queued Call Types Call Types 2. Select type of call to program and display queue priority assignment screen for call type selected If Group Coverage is Press button Press function...
Page 382 Programming Procedures QCC Operator to Receive Call Types Step Console 1. Display Queued Call Operator screen and select Call Queued Call Types Call Types 2. Select type of call to program and display QCC operator assignment screen for call type selected If Group Coverage is Press button...
Page 383 Programming Procedures Console Step 3. Continued If a DSS is attached Press DSS To specify that button for each operator receives call operator types position to turn red LED on. Go to step 6 Press DSS To specify that button for each operator does not operator receive call type...
Page 384 Programming Procedures Console Step Repeat steps 4 Repeat steps 4 6. To program more and 5 telephones and 5 To exit when all entries E x i t a r e c o m p l e t e E x i t E x i t E x i t E x i t...
Page 385 Programming Procedures Console Step 4. To program more operator Repeat steps 2 Repeat steps 2 and 3 and 3 positions Exit To exit Exit Exit Automatic or Manual Extended Call Completion Console Step 1. Display Queued Call Operator screen and select Queued Call Automatic or Manual ExendComplt...
Page 386 Programming Procedures Return Ring Step Console 1. Display Queued Call Operator screen and select Return Queued Call Ring Return Ring 2. Erase currently Drop Alt+P programmed number of Dial number Type number of rings and specify new rings: [nn] rings: [nn] number of rings (1–15) before an extended call returns...
Page 387 Programming Procedures Step Console 2. Identify calling group Dial calling Type calling provide QCC queue group exten- group exten- backup sion no.: [nnnn] sion no.: [nnnn] Press DSS button for extension no. Enter 3. To assign calling group as Position Busy Backup To remove calling group Delete Position Busy Backup...
Page 388: Optional Group-Assigned Features
Programming Procedures Optional Group-Assigned Features Call Pickup Groups Step Console 1. Display Call Pickup Extensions Groups screen Call Pickup 2. Identify group to program Dial call pickup Type call (1-30) and save entry group number: pickup group [nn] number: [nn] If programming more than Enter one group, enter lowest group number...
Page 389 Programming Procedures Step Console 4. If a DSS is not attached Dial extension, Type extension, to system programming + slot and + slot and console or if programming port, or # + port, or # + logical ID with SPM, identify logical ID telephone to program 5.
Page 390 Programming Procedures Step Console 5. Continued If next group number is Enter not sequential Exit Call Pickup Repeat steps Repeat steps PgDn 6. When all entries are Inspct complete, to view telephones assigned to call pickup group 7. Exit Exit Exit Group Paging Step...
Page 391 Programming Procedures Console Step Go to step 4 Go to step 4 3. If a DSS is not attached to system programming console or if programming with SPM If a DSS is attached Press DSS To assign telephones button for each to paging group telephone to turn red LED on.
Page 392 Programming Procedures Console Step 5. Continued To assign telephone to Enter Repeat step 4 Repeat step 4 paging group and assign more telephones to paging group shown on line 1 To assign telephone to paging group and assign telephones to another paging group If next group extension N e x t...
Page 393 Programming Procedures Group Call Coverage ConsoIe Step 1. Display Group Coverage Extensions screen More PgUp Group Cover Type group Dial group 2. Identify call coverage number: [nn] group to program (1-30) number: [nn] and save entry Enter Go to step 4 Go to step 4 3.
Page 394 Programming Procedures Step Console 5. To remove telephone from Delete call coverage group To remove more Repeat step 4 Repeat step 4 telephones from call coverage group on line 1 To remove telephones Exit from another call Group Cover coverage group Repeat steps Repeat steps assign telephone to...
Page 395 Programming Procedures Step Console 6. Exit Exit E x i t Delayed Ring Interval for Individual or Group Cover Buttons Step Console 1. Display Delay Ring screen Options Delay Ring 2. Erase currently Drop Alt+P programmed number of Dial number of Type number rings and specify new rings: [n] rings: [n]...
Page 396 Programming Procedures Console Step Drop A l t + P 2. Erase currently Dial number of Type number of programmed number of rings: [n] rings: [n] rings and specify new number of rings (1-9) before delayed ring 3. Save entry and exit Enter Exit Group Calling Member Assignments...
Page 397 Programming Procedures Console Step 3. Continued If a DSS is attached Press DSS To assign telephones button for each to calling group telephone to turn red LED on. Go to step 6 Press DSS To remove telephone button for each from calling group telephone to turn red LED off.
Page 398 Programming Procedures Step Console 5. Continued To assign telephone to Enter Repeat step 4 Repeat step 4 calling group and assign more telephones to calling group shown on line 1 To assign telephone to calling group and assign telephones to another calling group If next group extension Next...
Page 399 Programming Procedures Group Calling Line/Trunk or Pool Assignment Console Step 1. Display Group Calling Extensions menu and select Line/Pool PgUp More assignment Grp Calling Line/Pool Dial calling Type calling 2. Identify calling group to group exten- program and save entry group exten- sion no.: [nnn ] sion no.: [nnnn]...
Page 400 Programming Procedures Step Console 4. Continued To assign line/trunk or Enter Repeat step 3 Repeat step 3 pool to calling group and assign more lines/trunks or pools to calling group shown on line 1 To assign line/pool or pool to calling group and assign lines/trunks or pods to another calling group...
Page 401 Programming Procedures Hunt Type Console Step 1. Display Group Calling Extensions menu and select Hunt M o r e PgUp T y p e Grp Calling Hunt Type Type calling 2. Identify calling group to Dial calling group exten- group exten- program and save entry sion no.: [nnnn] sion no.: [nnnn]...
Page 402 Programming Procedures Step Console 4. Save entry and either program another calling group or exit To save entry and assign hunt type for another calling group: If next group N e x t Repeat step 3 Repeat step 3 extension number is sequential If next group Enter...
Page 403 Programming Procedures Group Calling Delay Announcement Console Step 1. Display Group Calling Extensions menu and select Delay PgUp More Announcement Grp Calling DelayAnnce Type group Dial group 2. Identify calling group to calling exten- calling exten- program and save entry sion no.: [nnnn] sion no.
Page 404 Programming Procedures Step Console 4. Continued To assign delay announcement device to calling group and assign delay announcement device to another calling group If next group extension Next Repeat step 3 Repeat step 3 number is sequential If next group extension Enter number is Exit...
Page 405 Programming Procedures Group Coverage Step Console Extensions 1. Display Group Calling menu and select Group More PgUp Coverage Grp Calling GrpCoverage Dial group Type group 2. Identify calling group to program and save entry calling exten- calling exten- sion no.: [nnnn] sion no.: [nnnn] Press DSS button for...
Page 406 Programming Procedures Step Console 4. Continued To assign calling group as receiver for coverage group and assign another calling group as receiver for another coverage group Next If next calling group extension number is Repeat step 3 Repeat step 3 sequential If next calling group Enter...
Page 407 Programming Procedures Group Calling Overflow and Threshold Step Console 1. Display Group Calling Extensions menu and select Grour PgUp More Calling Overflow Coverage Grp Calling Overflow Dial calling Type calling 2. Identify calling group to group exten- program and save entry group exten- sion no.: [nnnn] sion no.: [nnnn] Press DSS...
Page 408 Programming Procedures — — Console Step Go to step 6 5. To exit without changing Go to step 6 currently programmed number of calls Drop Alt+P To change currently programmed number of Dial number of Type number of calls: [nn] calls before overflow, calls: [nn] erase current number,...
Page 409 Programming Procedures Step Console Type extension, 3. Identify telephone to Dial extension, assign as a message- + slot and + slot and waiting receiver for calling port, # + logical port, or # + group ID, or press logical ID DSS button for extension no.
Page 410 Programming Procedures Group Calling CalIs-In-Queue Alarm Threshold Step Console 1. Display Group Calling Extensions menu and select In Queue More PgUp Alarm Threshold Grp Calling Queue Alarm 2. Identify calling group to Dial calling Type calling program and save entry group exten- group exten- sion no.: [nnnn]...
Page 411 Programming Procedures Step Console 4. Continued If next group Enter Repeat steps extension number is Repeat steps not sequential To save entry and exit Enter when all entries are Exit complete Exit Group Calling External Alert for Calls-In-Queue Alarm Step Console 1.
Page 412 Programming Procedures Step Console 3. Identify external alert to Type extension, Dial extension, + slot and assign for in-queue alarm + slot and for calling group port, # + logical port, or # + logical ID ID, or press DSS button for extension no.
Page 413 Programming Procedures Group Type Step Console Extensions 1. Display Group Calling menu and select Group PgUp More Type Grp Calling PgUp More Group Type Type calling Dial calling 2. Identify calling group to group exten- program and save entry group exten- sion no.: [nnnn] sion no.: [nnnn] Press DSS...
Page 414 Programming Procedures Step Console 3. Continued To specify that calling Generic VMI group is used for generic voice message system and automatic log-in after power failure 4. Save entry and either program another calling group or exit To save entry and assign group type to another calling group If next group...
Page 415: System Features
Programming Procedures System Features Transfer Return Time Step Console 1. Display Transfer screen Options and select Return time Transfer Return Time Alt+P Drop 2. Erase currently programmed number of Dial number of Type number of rings: [n] rings and specify number rings: [n] of rings (1–9) before transferred calls are...
Page 416 Programming Procedures Console Step 2. Enable or disable One-Touch Transfer To specify One-Touch Transfer Transfer with manual E n t e r completion (transfer is M a n u a l automatically initiated when Auto Dial or DSS button is pressed and user must press another button to complete transfer)
Page 417 Programming Procedures Transfer Audible Console Step 1. Display Transfer screen Options and select Transfer Transfer Audible Audible 2. Specify type of Transfer Audible Music-On- To specify that caller Hold being transferred hears Music-on-Hold Ringback To specify that caller being transferred hears ringing 3.
Page 418 Programming Procedures Type of Transfer Console Step 1. Display Transfer screen Options and select Transfer Type Transfer Type 2. Specify type of transfer To specify that Voice A n n o u n c e Intercom or System Access Voice button is automatically selected To specify that Ring...
Page 419 Programming Procedures Step Console 2. Erase currently Drop A l t + P programmed number Dial number of Type number of seconds and specify seconds: [nnn] seconds: [nnn] number of seconds (30-300, in increments of 10) before camped-on call returns to operator 3.
Page 420 Programming Procedures Automatic Callback Interval Step Console 1. Display Automatic Options Callback Interval screen Callback Drop Alt + P 2. Erase currently number of programmed number of Dial number of Type rings and specify new rings: rings: number of rings (1-6) before system cancels Automatic Callback request...
Page 421 Programming Procedures Console Step 3. Save choice and exit Enter Exit SMDR Call Report Format Step Console 1. Display SMDR menu and Options select Call Report Format S M D R F o r m a t 2. Specify format for SMDR call report printing To specify that SMDR Basic SMDR...
Page 422 Programming Procedures SMDR Call Length Console Step 1. Display SMDR menu and Options select Call Length SMDR Call Length Drop A l t + P 2. Erase currently programmed number of Dial number of Type number of seconds and set minimum seconds: [nnn] seconds: [nnn] time (0-255 seconds)
Page 423 Programming Procedures Step Console 2. Specify SMDR calls recorded In/Out To specify that SMDR information is recorded for both incoming and outgoing calls Out Only To specify that SMDR information is recorded only for outgoing calls 3. Save choice and exit Enter Exit Exit...
Page 424 Programming Procedures Reminder Service Cancel Step Console 1. Display Reminder Service O p t i o n s Cancel screen Remind Svc Alt + P 2. Erase currently Drop programmed time of day and set or deactivate Reminder Service Cancel To deactivate Enter Reminder Service...
Page 425 Programming Procedures Console Step 2. Redirect calls to unassigned extension numbers To redirect calls to QCC Queue unassigned extension Enter numbers to QCC Exit queue (Hybrid/PBX only) To redirect calls to Extension unassigned extension Enter numbers to another Dial extension Type extension, extension + slot and...
Page 426 Programming Procedures Host System Dial Codes for Behind Switch Mode Console Step 1. Display Behind Switch Options menu More PgUp BehndSwitch program 2. Select feature to For Transfer Transfer For Conference Conference Drop For Drop 3. Erase currently Alt + P Drop programmed host system Dial host...
Page 427 Programming Procedures Console Step 2. Select length of recall timer For 350 ms 350 ms For 450 ms 450 ms For 650 ms 650 ms 1 sec For 1 sec 3. Save entry and exit Enter Exit Rotary Operation Console Step 1.
Page 428 Programming Procedures Allowed Lists Step Console 1. Display Allowed List Tables screen AllowList Type list 2. Identify specific list (0-7) Dial list number and entry number (0-9) followed by number and save entry number: followed by [Ie] entry number: If programming more than [Ie] one entry, enter lowest Enter...
Page 429 Programming Procedures Allowed Lists Assignment to Telephones Console Step 1. Display Assign Allowed Tables Lists To screen AllowTo Type list 2. Identify Allowed List (0-7) Dial lit number: [n] number: [n] to assign to telephone(s) Enter and save entry Go to step 4 Go to step 4 3.
Page 430 Programming Procedures Console Step Delete 5. To remove Allowed List from telephone Repeat step 4 List Repeat step 4 To remove Allowed on line 1 from more telephones To remove another Exit Allowed List from AllowTo telephones Repeat steps Repeat steps Enter To assign Allowed List Repeat step 4...
Page 431 Programming Procedures Disallowed Lists Step Console 1. Display Disallow List Tables screen Disallow 2. Identify specific list (0-7) Dial list number Type list and entry number (0-9) followed by number and save entry number: followed by [Ie] entry number: If programming more than [Ie] one entry, enter...
Page 432 Programming Procedures Disallowed Lists Assignment to Telephones Console Step 1. Display Disallow to List Tables screen DisallowTo Dial list Type list 2. Identify disallowed list number: [n] number: [n] (0-7) to assign to Enter telephone(s) and save entry 3. If a DSS is not attached Go to step 4 Go to step 4 to system programming...
Page 433 Programming Procedures Step Console 5. To remove Disallowed List Delete from telephone Repeat step 4 Repeat step 4 To remove Disallowed List on line 1 from more telephones To remove another Exit Disallowed List from DisallowTo telephones Repeat steps Repeat steps To assign Disallowed List Enter Repeat step 4...
Page 434 Programming Procedures Remote Access Line/Trunk Assignment Step Console 1. Display Remote Access LinesTrunks screen and select Lines Remote and Trunks Access LinesTrunks Type line/trunk 2. Identify line/trunk to Dial line/trunk program and save entry no. (801–880), no., + slot + slot and and port no., or port no., or # + # + logical ID logical ID...
Page 435 Programming Procedures Console Step 4. Save entry and either program-more lines/trunks or exit To save entry and assign Remote Access to another line/trunk N e x t If next line/trunk Repeat step 3 Repeat step 3 number is sequential If next extension Enter LinesTrunks number is not...
Page 436 Programming Procedures Console Step 2. Specify Automatic Callback use To allow Remote E n a b l e Access users to use Automatic Callback feature To prevent Remote Disable Access users from using Automatic Callback feature 3. Save your choice and exit Enter Exit E x i t...
Page 437 Programming Procedures Console Step 2. To change current call Restriction restrictions To remove restrictions Unrestrcted Enter To restrict from making Outward outside calls (local and Restrict toll) Enter To restrict from making Toll toll calls Restrict Enter To change ARS facility ARS Restrct restriction level (FRL) Alt + P...
Page 438 Programming Procedures Step Console 2. Continued To assign Disallowed Lists Disallow D i a l l i s t Identify Disallowed List Type list (0-7) you want to number: [n] number: [n] Enter assign and save your entry To assign another Repeat above Repeat above l i s t...
Page 439 Programming Procedures Step Console 2. To establish or remove BarrierCode barrier code requirement To specify that barrier Barrier codes are required for Code Required Remote Access, save choice and return to Enter Remote Access (DISA) Exit menu To remove barrier B a r r i e r Code Not code requirement,...
Page 440 Programming Procedures Step Console Alt + P 5. To remove previously Drop established barrier code To change previously Drop Alt + P established barrier code Dial four-digit Type four-digit code: [nnnn] code: [nnnn] To add new barrier code Dial four-digit Type four-digit code: [nnnn] code: [nnnn]...
Page 441 Programming Procedures Remote Access with Barrier Codes — Class of Restriction Step Console 1. Display Remote Access LinesTrunks Barrier Code menu RemoteAccss BarrierCode 2. Select option To change current call Restriction restrictions To change ARS facility ARS Restrct restriction level (FRL) To assign Allowed Allow List...
Page 442 Programming Procedures Step Console 4. If you selected Restriction in step 2 Unrestrcted To remove restrictions To restrict from making O u t w a r d Restrict outside calls (local and toll) Toll To restrict from making Restrict toll calls If you selected ARS Restrict in step 2 Erase current level and...
Page 443 Programming Procedures Console Step 5. To save entry and assign class of restrictions to another barrier code If barrier code number Next Repeat steps 4 Repeat steps 4 is sequential and 5 and 5 number Enter If barrier code is not sequential Select option Select option from remote...
Page 444: Automatic Route Selection
Programming Procedures Automatic Route Selection 1 + 7 Digit Dialing Requirements Step Console 1. Display Automatic Route Tables Selection menu and select A R S ARS 1 + 7 Dialing ARS 1 + 7 Dial 2. Specify dialing for 1 + 7 digit dialing Within Area To specify 1 + 7 digit...
Page 445 Programming Procedures Step Console 3. Specify ARS Table type To specify 6-Digit 6-Digit T a b l e t y p e To specify Area Code AreaCode T a b l e t y p e To specify Exchange Exchange T a b l e t y p e 1 + 7 To specify 1 + 7 Table...
Page 446 Programming Procedures Console Step 6. Continued If next entry number Enter is not sequential A R S ARS Input Repeat steps Repeat steps To save your entry Enter when all entries are complete 7. Exit E x i t Start and Stop Trees for Subpattems Console Step 1.
Page 447 Programming Procedures Console Step Type table Dial table 5. Identify table (1-18) to number: [nn] number: [nn] program and save entry Enter Alt + P Drop 6. Erase currently assigned start time and assign stop Dial stop time: Type stop time: [hhmm] [hhmm] time for Subpattem B...
Page 448 Programming Procedures Step Console 3. Identify table number Dial table Type table (1-18) and route number number number (1-6) to program and followed by followed by save entry route number: route number: [ttr] [ttr] Enter 4. Identify pool on which to Dial pool dial- Type pool dial- route calls and save entry...
Page 449 Programming Procedures Facility Restriction Level Console Step 1. Display Automatic Route Tables Selection menu A R S 2. Select Subpattern to program Facility Restriction level for To program Facility Sub A FRL Restriction level for Subpattern A PgUp More To program Facility level for Subpattern Sub B FRL Type table...
Page 450: Digit Absorption
Programming Procedures Step Console 4. Specify restriction level Type restriction Dial restriction (0-6) and save entry level: [n] level: [n] Enter To save entry and enter FRL to another pool route in ARS table shown on line 1 If next entry number Next is sequential Repeat this...
Page 451 Programming Procedures Console Step 2. Select Subpattern to program Absorb Digits for Sub A To program Absorb Absorb Digits for Subpattern M o r e Pgup To program Absorb Digits for Subpattern B Sub B A b s o r b Dial table Type table 3.
Page 452 Programming Procedures Step Console 5. Exit Exit Exit Other Digits Step Console 1. Display Automatic Route Tables Selection menu A R S 2. Select Subpattern to program other digits for Sub A Digit To program other digits for Subpattern A To program other More PgUp...
Page 453 Programming Procedures Console Step Alt + P D r o p 4. Specify number of other Dial digits: Type digits: digits (up to 20) and save [nnnnnnnnnnnn [nnnnnnnnnnnn entry nnnnnnnn] nnnnnnrm] To save entry and enter other digits for another pool route in ARS table shown on line 1 N e x t...
Page 454 Programming Procedures Step Console 2. To change current Facility ARS FRL Restriction Level (FRL) Erase current FRL Drop Alt + P value, enter new value Dial FRL value: Type FRL (0-6), and save entry [ n ] value: [n] Enter To specify other digits to ARS Digit Erase...
Page 455 Programming Procedures Console Step 2. Select option ARS Pool To change Pool Routing erase current Alt+P Drop pool routing, assign Type pool dial- Dial pool dial- new pool route, and out code: [nnn] out code: [nnn] save entry Enter To change current ARS FRL Facility Restriction level Alt + P...
Page 456 Programming Procedures Step Console Exit 3. Exit Exit Exit 4-214 Automatic Route Selection...
Page 457: Night Service
Programming Procedures Night Service Night Service with Group Assignment Console Step NightSrvce 1. Display Night Service Group Assignment screen GroupAssign Dial extension, Type extension, 2. Identify operator position + slot and to program and save entry + slot and port, # + logical port, or # + logical ID ID, or press DSS button for...
Page 458 Programming Procedures Step Console 4. Continued To assign telephone to Enter Repeat step 3 Night Service group and Repeat step 3 assign more telephones to Night Service group shown on line 1 To assign telephone to Night Service group and assign telephones to another Night Service group...
Page 459 Programming Procedures Step Console 2. Check for password If no password is Go to step 3 Go to step 3 displayed I f p a s s w o r d i s D r o p Alt + P displayed, to erase currently assigned password...
Page 460 Programming Procedures Console Step 6. Continued To save entry and enter another telephone number If next entry number Next is sequential Repeat this Repeat this step step If next entry number E n t e r Repeat steps is not sequential Repeat steps 4 - 6 To save entry when all...
Page 461 Programming Procedures Night Service with Time Set Step Console 1. Display Night Service NightSrvce screen 2. Activate or suspend Night Service with Time Set To suspend Night Go to step 8 Go to step 8 Service with Time Set To add or change start Start time Drop...
Page 462 Programming Procedures Console Step Dial day of the Type day of the 7. Identify stop day of the week number week number week number and time followed by followed by (use 24-hour clock) and 4=digit time of 4-digit time of save entry day: [dtttt] day: [dtttt]...
Page 463 Programming Procedures Console Step 8. Continued Dial day of the Type day of the To record current day week number: week number: of the week number Day of week number 0 = Sunday 1 = Monday 2 = Tuesday 3 = Wednesday 4 = Thursday 5 = Friday 6 = Saturday...
Page 464: Labeling
Programming Procedures Labeling Extension Directory Step Console Pgup 1. Display Labeling screen More and select Directory and Extension Labeling Directory Extension 2. Identify extension to label Dial extension, Type extension, + slot and + slot and and save entry. port, # + logical port, or # + logical ID ID, or press DSS button for...
Page 465 Programming Procedures Step Console Repeat from 5. To label another extension Repeat from step 2 step 2 When all entries are Exit complete Exit Exit Lines or Trunks Step Console 1. Display Labeling screen PgUp M o r e and select Lines or Trunks Labeling LinesTrunks 2.
Page 466 Programming Procedures Console Step Type label 4. Enter label for line/trunk Enter label Enter identified in step 2 and save Use punctuation button to toggle between letters and punctuation shown on display Use template provided with the System Programming Guide or PC keyboard Repeat from Repeat from...
Page 467 Programming Procedures Console Step 4. Enter new message for Enter message Type message Posted Message identi- Enter fied in step 2 and save entry Use punctuation button to toggle between letters and punctuation shown on display. Use template provided with the System Programming Guide or PC keyboard.
Page 468 Programming Procedures Step Console Tvpe label Enter label 4. Enter label for calling group identified in step 2 Enter and save Use punctuation button to toggle between letters and punctuation shown on display. Use template provided with the System Programming Guide or PC keyboard.
Page 469 Programming Procedures Step Console 4. Enter Iabel for dial code Enter label Type label Enter identified in step 2 and save entry Use punctuation button to toggle between letters and punctuation shown on display. Use template provided with the System Progmming Guide or PC keyboard.
Page 470: Backup, Restore, And Print System Programming Reports
Programming Procedures Backup, Restore, and Print System Programming Reports Back Up System Programmmg Step Console 1. Prepare to back up Insert diskette system programming onto in drive A diskette 2. Display Backup Screen 3. To store backup file on hard disk Backup file does not Press down exist...
Page 471 Programming Procedures Console Step 3. Continued Enter store backup file on floppy Press down backup file does not arrow to exist highlight New File Enter Type file name Press down If backup file exists arrow to highlight file name E n t e r Wait until 4.
Page 472 Programming Procedures Restore System Programming Console Step Insert diskette 1. Prepare to restore system in drive A programming from diskette 2. Select Restore Press down 3. To restore from backup arrows to file stored on hard disk highlight file name Enter Press down To restore from backup...
Page 473 Programming Procedures Step ConsoIe 4. File information transfer Wait until begins and number on the Restore screen shows progress of successful. transfer. screen is displayed C A U T I O N An unsuccessful restore procedure causes a frigid start. If being performed remotely, the system drops the connection immediately.
Page 474 Programming Procedures Print See Appendix I for a list and a sample of all system programming reports. Step Console 1. If using a PC with SPM, direct system program- ming reports to PC or SMDR printer by selecting Print-Options from SPM Main Menu To direct reports to SMDR printer...
Page 475 Programming Procedures Console Step 4. If you did not select Go to step 5 Go to step 5 Allowed or Disallowed List in step 3 Type list If vou selected Allowed or Dial list number: [n] number: [n] Disallowed List in step 3, identify the list you want to Enter print Go to step 6...
Page 476 Programming Procedures Step Console 5. Continued Highlight [file If print file exists name] Enter Highlight G0T0 To print reports to a floppy FLOPPY disk: Enter Highlight If print file does not MAKE NEW exist FILE To save to default Enter file name: Type [file To save to file name...
Page 477 Programming Procedures Console Step 4. If you did not select Exit Allowed or Disallowed List instep 3 If you selected Allowed or D i a l l i s t Type List Disallowed List in step 3, number: [n] number:[n] identify the list you want to Enter p r i n t...
Page 478 Programming Procedures Console Step 5. Continued Highlight [file If print file exists name] Enter Highlight GOTO To print reports to a floppy FLOPPY disk: Enter Highlight If print file does not MAKE NEW exist FILE Enter To save to default file name: Highlight [file To save to file name...
Page 479: Maintenance And Troubleshooting
Maintenance and Troubleshooting Maintenance The purpose of maintenance is to detect, report, and clear problems quickly with minimum disruption of service. To do this, the system isolates troubles to a single replaceable module whenever possible. To isolate problems, the control unit (CU) runs automatic diagnostic, auditing, and monitoring tests.
Page 480: Maintenance And Troubleshooting
Maintenance and Troubleshooting Equipment To access the maintenance program on-site, you need an MLX-20L telephone or a PC with SPM software. In addition, you should have the following tools: EIA breakout box digital voltmeter (KS-20599 or equivalent) 110/66-type punchdown tool Dracon TS21 or equivalent touch-tone test telephone assorted flathead screwdrivers assorted Phillips-head screwdrivers...
Page 481 Maintenance and Troubleshooting Maintenance Elements This section describes the important elements of the maintenance program. Error Logs Errors occur because of hardware malfunctions, recurring program logic inconsistencies (PLIs), or system restarts. Whenever an error occurs, it is entered into an error log. Errors are classified in the error log as transient or permanent.
Page 482 Maintenance and Troubleshooting Alarms can be cleared automatically by the system when the error condition no longer exists manually by the user by replacing a module by clearing an error log entry via the Drop button on an MLX-20L telephone or via ALT-P on a PC Restarts Depending on the severity and duration of a problem, it maybe necessary to restart the system either by a warm start, cold start,...
Page 483 Maintenance and Troubleshooting Warm start. Loss of power for less than 250 ms causes a power transfer to the internal battery backup and causes a warm start. Stable calls are not dropped, but calls in the process of being established may be. Call processing resumes from the point where new and stable calls are handled.
Page 484 Maintenance and Troubleshooting The tests check hardware and software that are in service but do not disrupt normal service. Any errors detected are registered in the error logs. Errors are corrected automatically whenever possible. As necessary, automatic testing causes an alarm. Demand Tests Demand diagnostic tests for the line/trunk and station modules are selected and scheduled by using the menu screens.
Page 485 Maintenance and Troubleshooting Once the equipment is out of service, you can select demand tests. After testing is finished, choose “Restore" from the menu to cancel “Busy-Out" or "Reset.” Note: A cold start or a warm start does not restore equipment that has been busied-out or reset.
Page 486 Maintenance and Troubleshooting The remote administrator can access the maintenance program dialing the listed directory number for the customer’s system. Usually this rings at the system operator’s console, and the operator transfers the call to the system programming/ maintenance (SPM) port. The remote administrator then enters the password.
Page 487 Maintenance and Troubleshooting The following menu selections must be used with care. T eliminate any selection mishaps, you must confirm or cancel them. Busy-Out R e s e t Restore P o k e System Erase Maintenance Strategy The goal of maintenance is to isolate the trouble to one or more replaceable units and to replace the faulty units as quickly as possible.
Page 488 Maintenance and Troubleshooting 3. Run demand tests on the line/trunk and station modules to further isolate the trouble. 4. If replacing the faulty equipment does not solve the problem, use the screen menus to find the hardware vintage, the software vintage, and the ROM ID of the modules. 5.
Page 489 Maintenance and Troubleshooting Error Logs Error logs you what errors have occurred in the system. Write down any errors before you leave the error logs. Select "System” from the main menu. Select "Error Log:" System: Make a selection Status Error Log Inventory E x i t Select the error log desired,...
Page 490: System Inventory
Maintenance and Troubleshooting Select "Status.” System: Make a selection Status Error Log Inventory Exit The screen appears with System Status: simulated LEDs for each Slot00: Raaa Slot0l: Raaa Yaaa Gaaa module for red, yellow, and Raaa Yaaa Gaaa Slot02: green. Press the "More" Raaa Yaaa Gaaa Slot03: button to display more...
Page 491 Maintenance and Troubleshooting The inventory information System Inventory: for the first line/trunk and Slot xx Board xxxxxx station module appears. Hardware Vintage: xx Press "More" to show Firmware Vintage: xx information for the next > Exit module. Slot Screens Slot screens let you check the status of the module in a particular slot and to perform maintenance activities such as demand tests and restore.
Page 492 Maintenance and Troubleshooting This is the slot menu for the Slot 00: processor module. Select Make a selection “Status” from the Slot menu. Status Auto Test Demand Test Exit This is the screen for the Status Slot 00: processor module. LED: Raaa Errors:...
Page 493 Maintenance and Troubleshooting The 100D module status Status Slot xx: information appears. LED: Raaa Yaaa Gaaa Errors: Mode: Alarms: Maintenance Busy Exit Busy-Out and Reset You must busy-out or reset any module before you run a demand test for it and before you replace it. “Busy-Out" is the preferred choice because it does not drop calls in progress.
Page 494 Maintenance and Troubleshooting This screen appears when Busy-Out Slot busy-out fails. Busy-Out FAILED Exit Demand Tests Demand tests let you pinpoint module problems. Note: Before running any tests on the processor module, back up the system translations by using the PC with SPM (see “Back Up System Programming”...
Page 495 Maintenance and Troubleshooting If you selected "Go," the test Demand Test Slot xx: runs. A screen appears with Board aaaaaaaa Test FAILED "Test in Progress," “Test (Contents of test reg) Successfully Completed,” or “Test FAlLED” (and the Exit contents of the test register), a sin this example.
Page 496 Maintenance and Troubleshooting lf you selected "Peek," this Slot 00 EnterHexAddress: screen appears. Key in the aaaaaaaa Enter memory address and press Exit Backspace “Enter.” This status screen appears. Peek Address Oxaaaaaaaa: Press “More” to view the OxFFFF OxFFFF next 16 bytes of memory OxFFFF OxFFFF locations.
Page 497 Maintenance and Troubleshooting This screen appears and Enter data: Oxaaaaaaaa you can enter any changes Enter you want to make. Press Exit Backspace "Enter" when you are done. If you selected “System Slot 00 System Erase: Erase,” this screen appears. System will be down Do you want to continue? Choose “Yes”...
Page 498 Maintenance and Troubleshooting This screen appears and Restore Slot xx: indicates that restore is in Restore in Progress progress. Exit When restore is Restore Slot xx: successfully completed, Restore Complete this screen appears. Exit If the restore fails, this Restore Slot xx: screen appears, indicating Restore FAILED a board mismatch (a...
Page 499 Maintenance and Troubleshooting This screen appears. Select Slot xx: "Error Events." Make a selection Demand Test Status Reset Busy-Out Restore Error Events Clock CSU-lpbk Exit Choose “Current hr” or Status Slot xx: "Previous hr." Make a selection Current hr Previous hr This screen appears if you Current hr Slot xx: selected "Current hr."...
Page 500 Maintenance and Troubleshooting Channel Service Unit Loopback Test. Before you select the channel service unit (CSU) Ioopback test from the Slot screen, you must do the following: Plug one end of a bantam-to-bantam patch cord (or a Ioopback fixture, if one is available) into the EQ OUT jack on the front of the CSU.
Page 501 Maintenance and Troubleshooting This screen appears if the CSU-lpbk Slot Ioopback test fails. The CSU-lpbk Failed xxx xxx xxx xxx xxx xxx screen shows the number xxx xxx xxx xxx xxx xxx of failures for each channel. xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx Exit After the test is completed, restore the 100D module by using the...
Page 502 Maintenance and Troubleshooting Enter the dial plan line Line/Trunk number for a particular Enter line number line/trunk and mess "Enter." xxxx Backspace Exit Enter Select "Status." Line/Trunk xxxx: Make a selection Status Busy Out Restore This screen appears with Line XXXX the current line/trunk status Dial Plan:...
Page 503 Maintenance and Troubleshooting Select "Busy-Out." Line/Trunk xxxx: Make a selection Status Busy Out Restore Exit This screen appears, Line/Trunk XXXX indicating that the busy-out Busy-Out in Progress is in progress. Exit If the busy-out has finished Busy-Out Line/Trunk successfully, this screen Xxxx: appears.
Page 504 Maintenance and Troubleshooting Select "Restore." Line/Trunk XXXX Make a selection Status Busy Out Restore Exit This screen appears, Restore Line/Trunk XXXX indicating that the restorers Restore in Progress in progress. Exit If the restore is completed Restore Line/Trunk XXXX successfully, this screen Restore Successfully appears.
Page 505 Maintenance and Troubleshooting If you want to reset the RS232 Portl: or RS-232 ports or the RS232 Port2: or Modem Port: modem, select “Reset.” Make a selection Reset Exit Select “Yes” to start the RS232 Port1 Reset: or reset. RS232 Port2 Resets or Modem Port Reset: Do you want to continue? Cancel...
Page 506 Maintenance and Troubleshooting If the reset fails, this screen RS232 Port1 Reset: or appears. RS232 Port2 Reset: or Modem Port Reset: Reset FAILED Exit Replacing Equipment When an error has been isolated to one of the following pieces of equipment, you can replace the equipment: carrier power supply module processor module...
Page 507 Maintenance and Troubleshooting Follow these steps to check carrier problems: Visually inspect the pins on the carrier. (Bent or broken pins often cause carrier problems.) To do this, you may have to remove one or more line/trunk and station modules by using Busy-Out, Reset, and Restore.
Page 508 Maintenance and Troubleshooting 5. Restore power by turning on a. any auxiliary unit (if present) b. the power supply module(s) on the expansion carrier(s) c. the power supply module on the basic carrier The system automatically cold starts. Replacing the Processor Module A failed processor module must be repaired immediately.
Page 509 Maintenance and Troubleshooting 9. Restore power by turning on a. any auxiliary unit (if present) b. the power supply module(s) on the expansion carrier(s) c. the power supply module on the basic carrier The system automatically cold starts. 10. Use the maintenance screens to select “System Erase” (frigid start).
Page 510 Maintenance and Troubleshooting slot, you must renumber the modules by selecting “Board Renumber” from the System Programming menu. Note: This procedure is not the procedure for replacing the processor module. Follow these steps to replace a line/trunk and station module: Busy-out or reset the module.
Page 511 Maintenance and Troubleshooting MLX Telephone Tests Follow the procedure below to test MLX telephones. The tests check the LEDs display screen ringer buttons switchhook B-channel operation Follow this basic procedure for any MLX telephone test: Pick up the handset. At the dial tone, enter the feature access code pressing the dialpad.
Page 512 Maintenance and Troubleshooting 2. Press a fixed-feature button with one LED to toggle the LED on and off. Note: Mute and Speaker LEDs may not toggle consistently since they are managed by both the CU and the telephone. 3. Press a fixed-feature button without an LED or press a dialpad button to toggle the Message LED on and off.
Page 513 Maintenance and Troubleshooting MLX Telephones with Multi-Function Modules (MFMs) in the T/R Mode Test. To run this test, you must connect a single- Iine telephone to the MFM. Follow these steps to test a telephone with an MFM: At the system access or intercom dial tone, dial the feature code to activate the test.
Page 514 Maintenance and Troubleshooting Procedure: Swap a known good telephone with the suspect telephone to determine if the problem is localized to the suspect telephone. If local power is provided, check the power supply. If trouble disappears, the fault is with the suspect telephone. Replace it.
Page 515 Maintenance and Troubleshooting If LEDs do not light, check the CU and wiring by using a known good phone. Move the T/P lever to its normal position. Ringing tone should stop, and the LEDs should be off. If any part of the test fails, replace the telephone. Symptom: Time appears on the display, but the incoming call information does not.
Page 516 Maintenance and Troubleshooting Procedure: Using a single-line telephone, test the touch-tone receivers (TTRs) as follows: Pick up the handset and dial and the 2-digit number of the TTR to be tested. If you hear a busy tone, the receiver is in use. If you hear a reorder tone, you have misdialed or have reached an invalid TTR.
Page 517 Maintenance and Troubleshooting For multiline telephones Press the Feature button. Dial For single-line telephones Pick up the handset. Dial Hang up. Central Office Troubles the ports out of The automatic maintenance program takes The line/trunk is service when a line/trunk is malfunctioning. periodically tested to put it back in service.
Page 518 Maintenance and Troubleshooting While the line/trunk is in a maintenance-busy state, the software periodically runs tests to try to seize the line/trunk. If the seizure is unsuccessful, the line/trunk stays in a maintenance-busy state. If the seizure is successful, the line/trunk is placed back in service.
Page 519 Maintenance and Troubleshooting The CO fails to disconnect when the GS Iine/trunk is dropped by the system. After two occurrences, the line/trunk is put into a maintenance-busy state and a permanent error is !ogged. No loop current is detected when the GS line/trunk is seized.
Page 520 Maintenance and Troubleshooting Manual Correction of Line/Trunk Problems If the system cannot seize a line/trunk even after repeated attempts, you may have to replace the module. To identify the line/trunk problem, first check for a dial tone at the CU. If you do not hear a dial tone, check the error logs and make a line/trunk test call.
Page 521 Maintenance and Troubleshooting Dial the 2-digit line/trunk number of the line/trunk to be tested (01-80). Listen for a dial tone. if a dial tone is not present, use a test set to isolate the fault to the line/trunk and station module where the line/trunk terminates or to the location in the line/trunk access equipment.
Page 522: Line/Trunk Errors
Maintenance and Troubleshooting Line/Trunk Error Summary Table 5-1 shows the line/trunk errors reported when a transient permanent error is registered by the system. These errors are also recorded for T1 ports. Note: In some cases, errors occur not because a single port fails but because the entire T1 link fails.
Page 523 Maintenance and Troubleshooting The 100D System Module—T1 Maintenance Every 15 minutes the system checks the 100D module for the following: Initialization. The system ensures that all T1 ports are properly initialized and placed into service. It also resolves the conflicts of different service levels (for example, between the individual ports or for the initialization of the ports to support features).
Page 524: Troubleshooting
Maintenance and Troubleshooting Troubleshooting Table 5-2 below is a quick reference for maintenance problems and possible solutions. Table 5-2 Maintenance Problems and Solutions Error Screen Possible Cause Solution Code Description No action is needed. If Software initiated 0001 T I M E O U T problem persists, check Power failure COLD START...
Page 525 Maintenance and Troubleshooting Table 5-2 Continued Error Screen Solution Description Possible Cause Code Check module and Processor module 0007 SANITY replace if necessay, or sanity timer TIMEOUT failure check or replace RESET processor module. Software failure Module failure Backplane failure System initiated cold Check power supply 0008...
Page 526 Maintenance and Troubleshooting Table 5-2 Continued Error Screen Possible Cause Solution Code Description If problem persists, Module firmware is 000D FMWR NOT not in standby mode check or replace IN STANDBY module. at cold start. MODE Module failure No action is needed. If 000E COMMAND Faulty processor...
Page 527 Maintenance and Troubleshooting Table 5-2 Continued Error Screen Possible Cause Solution Code Description 50% or more of Check line/trunk. 1C01 POOL lines/trunks in the M-BUSY pool indicated by the EXCEEDS number are PORT maintenance busy. Error logs are full, Correct indicated 3001 ALARM errors, then remove...
Page 528 Maintenance and Troubleshooting Table 5-2 Continued Screen Error Possible Cause Solution Code Description Occurs only with Service on link is 6C05 DS1 LOSS lost. common-channel signaling. Check T1 MULTIFRAME facility and report to service provider; otherwise no action is needed. If problem persists, contact the NTSC.
Page 529 Maintenance and Troubleshooting Table 5-2 Continued Error Screen Solution Code Description Possible Cause Check PRI facility and 7001 Timeout of B- PRI SVC report to service channel service AUDIT provider; otherwise no audit TIMEOUT action is needed. If problem persists, contact the NTSC.
Page 530 Maintenance and Troubleshooting Table 5-2 Continued Error Screen Possible Cause Solution Code Description Test the line/trunk with a 7402 No Ioop current LOOP single-line telephone. If CONTROL the problem is not in the BIT NOT Iine/trunk, swap the positions of similar line/trunk and station modules.
Page 531 Maintenance and Troubleshooting Table 5-2 Continued Error Screen Solution Description Possible Cause Code If problem persists, Station port board 7802 SANITY failure check or replace module. GENERATED No port boards are No action is needed. 7803 NO PORT present. Remove entry from BOARDS transient log.
Page 532 Maintenance and Troubleshooting Table 5-2 Continued Error Screen Possible Cause Solution Code Description Contact the NTSC. 780C TEST FAILURE Replace the feature Memory failed ROM 7800 ROM TEST test. module. If problem FAILURE- persists, check or UPPER replace processor module. Replace the feature Memory failed ROM 780E...
Page 533 Maintenance and Troubleshooting Table 5-2 Continued Screen Error Solution Possible Cause Description Code If problem persists, Far end went on- 8404 ON HOOK check tie trunk hook before BEFORE handshake was configuration. Check WINK the far end for proper completed on an working and translation.
Page 534 Maintenance and Troubleshooting Table 5-2 Continued Error Screen Solution Code Description Possible Cause Noisy line Check the far end to 8408 ROTARY see if it is working and RATE > translated properly. 12PPS Check for faulty cable. Replace line/trunk and station module as needed.
Page 535 Maintenance and Troubleshooting Table 5-2 Continued Error Screen Solution Description Possible Cause Code Swap positions of 840C Continuous ringing STUCK similar line/trunk and from CO RINGING station modules. If AC power cross problem follows module, replace line/trunk and station module. If problem stays at that position, test line/trunk.
Page 536 Adapters, Acessories, and Applicaitons This chapter provides descriptions and installation instructions for the adapters that connect adjuncts and accessories to the control unit and the telephones. It also describes accessories and applications that add features to the system. A d a p t e r s A variety of adjuncts (see Appendix B) can be connected to analog and digital telephones and to the system by using one of the following adapters: General Purpose Adapter (GPA), ISDN...
Page 537: Adapters, Accessories, And Applications
Adapters, Accessories, and Applications Note: The GPA is intended for answer-only service. Calls must be originated (dialed) by using the associated analog multiline telephone. The GPA has no touch-tone receivers or pulse dial detectors for dialing. Plug one end of a 4-pair cord into the V.T. jack on the back of the GPA and the other end into the OTHER jack on the underside of the telephone.
Page 538: Adapters, Accessories, And Applications
Adapters, Accessories, and Applications Supplemental Alert Adapter An SAA allows the connection of an extra alerting device, such as a bell or chime, to an analog muitiline telephone. Alerts notify in noisy areas of incoming, transferred, and people working inside calls. Note: The MFM allows the connection of alerting devices to an MLX telephone.
Page 539: Accessories
Adapters, Accessories, and Applications Accessories When adjuncts and adapters are connected to telephones, the power requirements of the telephone and the communications system increase. Adding a power accessory to an individual telephone or to the system accommodates these additional needs. Power accessories can also be used for grounding and protecting special telephone connections.
Page 540 Adapters, Accessories, and Applications Auxiliary Power Units When a power demand of over 54 unit loads is placed on one power supply module, an Auxiliary Power Unit 9024 is generally needed and increases power by 27 unit loads. To determine the number of unit loads for each power supply module on each carrier, see “Unit Loads”...
Page 541 Adapters, Accessories, and Applications If PFT telephones are to be connected to GS lines/trunks, a GS button (see Figure 66) must be added to each PFT telephone. If the button is used with modular 2500 telephones, the button should be wired from the wall jack. If rotary lines/trunks are used, rotary telephones must be used as PFT telephones.
Page 542 Adapters, Accessories, and Applications Note: A PFT telephone cannot be used on this port when the port is connected for a power failure alarm. Power Failure DID Busy-Out The PFT port on a GS or LS module can be programmed to automatically short the busy-out wire pair associated with a group of DID trunks.
Page 543: Applications
Adapters, Accessories, and Applications Applications The following software and hardware applications can be installed on the system. See the customer information booklet (CIB) or installation manual (for UNIX*-based applications) that comes with each application for detailed installation instructions. stand-alone products Call Accounting Terminal (CAT) —...
Page 544 Adapters, Accessories, and Applications UNIX-based products Integrated Solution II (IS II) — AUDIX Voice Power (AVP) — IS II — Call Accounting System (CAS) — IS II — Integrated Voice Power Automated Attendant (IVP AA) — IS II — System Programming and Maintenance (SPM) — IS II Voice Messaging Systems and Touch-Tone Receivers The following applications are voice messaging systems (VMSs):...
Page 545: Ttrs Required By Vms
Adapters, Accessories, and Applications A VMS requires a certain number of touch-tone receivers (TTRs), depending on the number of VMS ports (see Table 6-1 ). TTRs are supplied by the following modules: 008 OPT, 012, 400, and 400 GS/LS/TTR. However, the VMS applications are not supported on the 008 OPT module.
Page 546 Adapters, Accessories, and Applications Note: CAS is also available as part of the UNIX-based Integrated Solution II (IS II) software application. CAS runs on an approved AT&T MS-DOS-based PC. Two versions of this product are offered: CAS—Hospitality (CAS/H) for hotels and health care facilities and CAS Plus—Business (CAS Plus) for other types of businesses.
Page 547 Adapters, Accessories, and Applications Preselected Reports provide a choice of up to five reports from any of the other report categories and can be printed on demand or at a specified time and date. System Management lets the system manager do administrative tasks, such as editing tables, setting up reports, and keeping call rate information up to date.
Page 548 Adapters, Accessories, and Applications Hardware Requirements A typical CAS system consists of the following equipment: An approved AT&T MS-DOS-based PC with the following configuration: 640K RAM Hard disk drive with at least 3 Mbytes of available space for the application software parallel printer output serial SMDR input 132- or 80-column parallel printer...
Page 549 Adapters, Accessories, and Applications Product References Call Accounting System PIus — Business installation Guide Call Accounting System — Hospitality Installation Guide Call Accounting Terminal The Call Accounting Terminal (CAT) is a stand-alone application that provides accurate and flexible call accounting at a low cost. Two versions of this product are offered, CAT—Hospitality for hotels and health care facilities and CAT—Business for other types of businesses.
Page 550 Adapters, Accessories, and Applications Other features of the CAT are flexible pricing. CAT can be setup to calculate the cost of calls by using toll rates or to charge by the minute. Service charges and discounts can be applied to calls made to local and long-distance numbers and to directory assistance.
Page 551 Adapters, Accessories, and Applications Hardware Requirements Call Accounting Terminal Serial printer (model 572 is recommended) connected via a serial cable to the SMDR port of the CAT D8W modular cord and 355AF adapter connecting the SMDR port on the communications system to the CAT Installation The CAT can be installed by using the instructions supplied with the product.
Page 552 Adapters, Accessories, and Applications Product References Customer information booklets: Call Accounting Terminal—Business (CIB 3122) Call Accounting Terminal—Hospitality (CIB 3123) Call Management System The Call Management System (CMS) for the MERLlN LEGEND Communications System is an MS-DOS-based software application that simulates the actions of a system operator by answering calls and distributing them to individual agent telephones.
Page 553 Adapters, Accessories, and Applications The system can be setup so that agents are automatically in the ACW state whenever they complete a CMS call or so that agents must press a programmed button or dial a feature code to enter ACW.
Page 554 Adapters, Accessories, and Applications Considerations The CMS cannot be connected to a system that is in Behind Switch mode. The CMS can handle calls for up to 28 agents on up to 28 lines, and it can answer calls on two lines at the same time with the same announcement.
Page 555 Adapters, Accessories, and Applications To play music for waiting callers, you must attach a Music-on- Hold (MOH) product to the system that is compatible with an AT&T MOH coupler. Note: If you use equipment that rebroadcasts music or other copyrighted materials, you may be required to obtain a copyright license from and pay license fees to a third party such as the American Society of Composers, Artists, and Producers (ASCAP) or Broadcast Music Incorporated (BMI).
Page 556 Adapters, Accessories, and Applications Installation CMS comes with a hardware installation checklist and information on installing the CMS software, creating an agent directory, programming lines and groups, and testing and managing calls. system CU permits the connection of two CMS applications, each application can use up to two PCs.
Page 557 Adapters, Accessories, and Applications IVP AA can operate in touch-tone gate mode or in no-gate mode. To speed handling of calls from touch-tone telephones, gate mode prompts callers to dial 1 to continue to the main menu. If a 1 is not dialed within a programmed interval, calls are automatically transferred to the system operator.
Page 558: Voice Channels Required
Adapters, Accessories, and Applications Call Accounting System (CAS) — IS II. CAS collects and analyzes call information, calculates the costs of calls by using rates selected by the business, organizes calls by client or project, and prints reports on a daily or as-needed basis. CAS —...
Page 559 Adapters, Accessories, and Applications IS II also includes the following features: Dial by Name permits AVP users to call subscribers by dialing the last name of the subscriber instead of dialing extension number. Alternate Personal Greetings allows a user to record a second personal greeting in addition to the primary call answering greeting.
Page 560 Adapters, Accessories, and Applications The system may need more touch-tone receivers if Single-line telephone users do not get dial tone. AVP or IVP AA fails to transfer calls. Calls fail to ring or calls go to coverage prematurely. CAS — IS II uses the call information provided by the system’s built-in SMDR feature to process calls.
Page 561 Adapters, Accessories, and Applications ADUs for connecting the Master Controller to the serial port on the control unit, if they are not within 50 feet of each other and/or are not on the same AC branch circuit Any additional hardware required by the individual applications included in IS II, including the cables and adapters for connecting the applications to the system IVP4 boards...
Page 562: Number Of Attendants
Adapters, Accessories, and Applications MERLIN Attendant The MERLIN Attendant is a stand-alone application that provides operator-like services through the use of prerecorded messages and electronic switching. The Attendant automatically answers incoming calls on designated lines with a recorded greeting and transfers these calls to extensions or departments based on information provided by the caller.
Page 563 Adapters, Accessories, and Applications Table 6-3 Number of Attendants No. of Attendants Required 10 to 12 Incoming Lines/Trunks 1 to 6 7 to 9 50 to 100 1 to 25 25 to 50 Busy-Hour Calls Considerations The MERLIN Attendant cannot be connected to a system that operates in the Behind Switch mode.
Page 564 Adapters, Accessories, and Applications When the Attendant is set up for after-hours operation, the time on the Attendant’s clock must match the system clock so the end of the business day is recognized. The Attendant provides 64 seconds for recording up to five standard messages, including the caller greeting used during and after business hours, a hold announcement for a caller who is being transferred, a connect announcement for the...
Page 565 Adapters, Accessories, and Applications MERLIN MAIL Voice Messaging System The MERLIN MAIL Voice Messaging System for the MERLIN LEGEND Communications System offers integrated call management services at low cost: Automated Attendant. This service answers telephones automatically and transfers callers to the appropriate departments or extensions.
Page 566 Adapters, Accessories, and Applications Call Answer. When callers reach a busy extension or there is no answer, Call Answer connects the caller to the personal greeting of the called person and allows the caller to leave a message in that person’s mailbox. If no personal greeting is available, the caller gets a general message with the recorded name of the called person and then is instructed to leave a message.
Page 567: Merlin Mail Ports Required
Adapters, Accessories, and Applications Table 6-4 MERLIN MAIL Ports Required No. of Ports Required Incoming Lines/Trunks 1 to 6 7 to 18 21 to 60 1 to 20 No. of Subscribers or Busy-Hour Calls Other MERLIN MAIL Voice Messaging System features are the following: Outcalling automatically calls the user at a number that the user has programmed when a new message is received.
Page 568 Adapters, Accessories, and Applications Considerations The MERLIN MAIL Voice Messaging System cannot be connected to a system in the Behind Switch mode. The MERLIN MAIL Voice Messaging System is available in 2-port and 4-port configurations. Both models have four hours of message storage capacity.
Page 569 Adapters, Accessories, and Applications The MERLIN MAIL Voice Messaging System does not work with the MERLIN Attendant. Programming of the MERLIN MAIL Voice Messaging System is done via a touch-tone interface. The MERLIN MAIL Voice Messaging System is equipped with an RS-232 serial port and an external modem to support remote diagnostics.
Page 570 Adapters, Accessories, and Applications Product References MERLIN MAIL™ Voice Messaging System for the MERLIN LEGEND Communications System Installation, System Programming, and Maintenance System Programming and Maintenance System Programming and Maintenance (SPM) for the MERLIN LEGEND Communications System is an MS-DOS-based software application that allows the use of a personal computer (PC) for programming and maintaining the system.
Page 571 Adapters, Accessories, and Applications The PC with SPM connects to the RS-232 jack on the processor module of the control unit. The RS-232 baud rate is 1200/2400 bps with auto speed adjust. The SPM reports can be printed out or can be saved to a disk (hard or floppy).
Page 572 Adapters, Accessories, and Applications Installation See “PC with MERLIN LEGEND System Programming and Maintenance” in MERLIN LEGEND System Programming for installation instructions. Applications 6-37...
Page 573: A Wiring
Wiring The following tables summarize the basic conductor wire connections in the MERLIN LEGEND Communications System. The diagrams that follow the tables show the main wiring schemes. Wiring A - 1...
Page 574: Wiring Tables
Wiring Wiring Tables Table A-1 LS, GS/LS, DID, and OPT 6-Position Jacks D2R Cord RJ11 Network Interface CU Jack Plug Plug Desig. Pin Color Desig. Green Table A-2 Tie-Trunk and DS1/PR1 8-Position Jacks 103A DIW Jack Pair Cord Term Cable E&M Color Strep Color...
Page 575 Wiring Table A-3 Tie-Trunk Jack to RJ2GX Network Interface Pin Jack Wiring Tables A-3...
Page 576: T/R, Analog Multiline Telephone, And Mlx
Wiring Table A-4 T/R, Analog Multiline Telephone, and MLX 8-Position Station Jacks Analog D8W 103A DIW 25-Pr. Multiline Telephone MLX Pair Cord Term Cable Conn. Jack Color Strep Color Desig. Desig. # Desig. Pin W-BL 1 V1T TRMT- TRMT+ 1 n/c 1 REC+ -48V...
Page 577 Wiring Table A-5 Eight-Pin RS-232 Flow Control Cable Pin No. Processor (DCE) Data Term (DTE) Wiring Tables A-5...
Page 578: A-6 Wiring Diagrams
Wiring Wiring Diagrams The following illustrations are examples of different wiring applications for the MERLIN LEGEND Communications System. A-6 Wiring Diagrams...
Page 579 Wiring Figure A-1 Behind Switch Wiring Wiring Diagrams A-7...
Page 580 Wiring Figure A-2 Tie-Trunk Wiring A-8 Wiring Diagrams...
Page 581 Wiring Figure A-3 Back-to-Back Tie-Trunk Wiring Wiring Diagrams A-9...
Page 582 Wiring Figure A-4 Back-to-Back 100D Modules A-10 Wiring Diagrams...
Page 583 Wiring Figure A-5 Single-Zone Paging with PagePac 20 Wiring Diagrams A-11...
Page 584 Wiring WARNING! The black wire form the LS trunk adapter power cable must be connected to the + input of the Wheelock PS. The grey on black wire must be connected to the - input. Figure A-6 Single-Zone Paging with Customer-Supplied Amplifier A-12 Wring Diagrams...
Page 585 Wiring MANUAL. * Access mode switch should be set to Figure A-7 Single-Zone Paging with Paging Access Module Wiring Diagrams A-13...
Page 586 Wiring Access mode switch should be set to MANUAL Figure A-8 Single-Zone Paging with Background Music and A-14 Wiring Diagrams...
Page 587 Wiring Figure A-9 Multizone Paging with Background Music, MOH, and Talk-Back Wiring Diagrams A-15...
Page 588: B Adjuncts
Adjuncts The following table summarizes the types and specifications of adjuncts that can be connected to the MERLIN LEGEND Communications System, the available AT&T products and associated ordering codes (PECs), and the appropriate interfaces. A description of each equipment type follows the table.
Page 589: Adjunct Types And Specifications
Adjuncts Table B-1 Adjunct Types and Specifications Equipment Type AT&T Products Specifications External ringer- 31016 Alerts (AC) Any audible or visual loud alert that operates External ringer 31019 on 20-30-HZ ringing signals A device associated with a specific sta- tion (supplemental alert)or that works on a programmed line/trunk port...
Page 590: Interface
Adjuncts Interface LS or GS/LS 012 or 008 OPT Station Station Station Station Line Notes Jack Jacks Jack Jack Jack Cannot be connected to a QCC (1) Requires Universal Paging Access Module (UPAM) to provide 48 VDC Cannot be connected to a QCC (1) Must order through Sourcebook Adjuncts B - 3...
Page 591 Adjuncts Table B-1 Continued Equipment AT&T Products Type Specifications Cordless Must have touch- 5320 cordless Telephone telephone tone dialing 5200 Cordless capabilitiy when Telephone connected via MFM; rotary or touch-tone 5500 cordless Telephone dialing can be used on T/R port Single line Credit card Must have...
Page 592 Adjuncts Interface LS or GS/LS 012 or 008 OPT Station Station Station Line Station Notes Jack Jack Jack Jacks Jack Cannot be connected to a QCC (1) Must order through Sourcebook (2) Device originates and receives calls independently of associated telephone when used with an MFM.
Page 593 Adjuncts Table B-1 Continued Equipment T y p e Specifications AT&T Products AT&T 3410D Must have touch- 3509-PFX AT&T 3500D 3514-DFX tone dialing AT&T 3510D 3510-DFX capability when AT&T 3520D 3515-ADX Connected via MFM; AT&T 3530D 3512-SAF rotary dialing can be AT&T Fax 4515D 3517-DFX used on T/R port...
Page 594 Adjuncts Interface LS or GS/LS 012 or 008 OPT Station Station Station Line Station Notes Jack Jack Jack Jacks Jack Cannot be connected to a QCC (1) Device originates and receives fax messages independently of associated telephone when used with an MFM. Cannot be connected to a QCC (1) Device originates and receives calls independently of...
Page 595 Adjuncts Table B-1 Continued Equipment Specifications AT&T Products Type 3122-011 Supra* (1) Headset for 3122-012 analog multiline 3122-013 telephone 3122-014 3122-001 Starset † II (1) 3122-002 3122-003 3122-004 3122-204 StarMate* E (2) 3122-214 Starset II— 3122-304 Headset for MLX StarMate-E telephone Supra- StarMate-E...
Page 596 Adjuncts Interface LS or GS/LS 012 or 008 OPT Station station Lime Station Station Notes Jack Jack Jack Jack Jacks (1) Requires HFAI adapter (2) No headset adapter required No headset adapter required (1) Bi-directional paging is supported; only one line jack is needed for multizone paging.
Page 597 Adjuncts Table B-1 Continued Equipment AT&T Products Specifications Type 31032 For single-line Message-waiting sets indicator connects directly to telephone Modem Modem Model If the modem 2212-MUK (1) 4000 supports touch-tone Modem Model dialing via the 2224-CEO (1) associated data 2224G Modem Model terminal, the 2224-CDO (1)
Page 598 Adjuncts Interface LS or GS/LS 012 or 008 OPT Station Line station Station Station Notes Jack Jack Jacks Jack Jack (1) see sales manual for requirements. (2) For modem model 2224G only (1) Music Coupler required 61398 (1) Requires 2500SM telephone Adjuncts B-11...
Page 599 Adjuncts Table B-1 Continued Equipment Type Specifications AT&T Products SMDR printer Connects to upper AT&T 475 3330-475 RS-232 jack on AT&T 476 3330-476 processor module AT&T 572 3333-572 Must be relocated with 50 feet of CU or use ADU to extend distance B-12 Adjuncts...
Page 600 Adjuncts Interface LS or GS/LS 012 or 008 OPT Station Station Station Station Line Notes Jack Jack Jacks Jack Jack Adjuncts B-13...
Page 601 Adjuncts Adjunct Descriptions Answer/Record Machine Connected to the system through a single-line telephone jack, an MFM port on an MLX telephone, or a GPA on an analog multiline telephone. Use any industry-standard device that recognizes a 600-ins disconnect signal and connect a 267A2 bridging adapter to the telephone.
Page 602 Adjuncts Group Calling Delay Announcement Connected to the system through a single-line telephone jack, an MFM port on an MLX telephone, or a GPA on an analog multiline telephone. An industry-standard announcement device, such as a DA-5 Digital Voice Announcer, announces to a caller that calling groups are busy or provides Night Service information.
Page 603 Adjuncts Loudspeaker Paging Systems Connected to a programmable LS or GS line/trunk port for single-zone or multizone paging. Used to page co-workers and make announcements through loudspeakers. Wiring diagrams for different configurations are included in Appendix A. Note: Since most paging equipment works with an LS port, programming the port for LS is recommended.
Page 604 Adjuncts Music-on-Hold, Magic on Hold Connected to an LS CO line/trunk port programmed for Music- on-Hold (MOH) (see Appendix A). The system supports one MOH connection, either Magic on Hold or a customer-owned music source. The external music coupler (PEC 61398) uses an 8-ohm music source and two attenuation controls for setting the MOH music level.
Page 605: Product Ordering Information
Product Ordering Information The following table summarizes the equipment that can be connected to the MERLIN LEGEND Communications System and provides the corresponding ordering codes. Component P E C App Code Comcode Control Unit 6141-CUA Small (AnaIog) 106388614 403E Basic carrier and housing 105743801 391A1 Power supply module...
Page 606 Product Ordering Information Component App Code Comcode Small (Digital) 6141-24D Basic carrier and housing 106388614 403E Power supply module 105743801 391A1 Processor (small) 105711972 517A23 Feature module (small) 105711998 517A24 105628010 008 MLX (3) 517A21 800 GS/LS 105627996 517A19 400 GS/LS/TTR 105627988 517A18 Large...
Page 607 Product Ordering Information Component AppCode Comcode 61490 Expansion Unit 106388630 403F Expansion carrier and housing 105743801 391A1 Power supply module 106388259 Expansion Cover Line/Station Modules 517B3 105351092 008 (ATL) 61485 61486 105628010 517A21 008 MLX 106387525 517A28 61489 008 OPT 106397631 517E13 61487...
Page 608 Product Ordering Information Comcode App Code Component Analog Multiline Telephones (black) MLC-5 3168-MLC 105515332 7312H01A-003 7313H01A-003 BIS-10 3165-10B 105161061 105188809 7314H01A-003 BIS-22 3166-22B 105630420 7315H01B-003 BIS-22D 3166-DSB 7317H01A-003 105167027 BIS-34 3167-34D 105630529 7317H01B-003 BIS-34D 3167-DSB Vintage Analog Multiline Telephones (black) 105217426 Z7302H01D-003 3160-111...
Page 609 Product Ordering Information Component AppCode Comcode Single-Line Telephones, continued 3101-EBD Model 2500 MMGJ (touch-tone, desk) 105414155 2500MMGJ-003 Black 2500MMGJ-215 105414148 Misty cream Model 2554 MMGJ 3101-EBW (touch-tone, wall) 2554MMGJ-003 105480081 Black 105480032 2554MMGJ-215 Misty cream desk) 3100-ORD Model 500 MM (rotary, 500MM-03 103870234 Black...
Page 610 Product Ordering Information App Code Component Comcode AppIication, continued Call Accounting Terminal (CAT) 3600-023 406478800 CAT/B 150S 3600-024 406478818 CAT/H 150S 406478792 CAT/B update 36023 (Custom Tariff) * 406478784 36024 CAT/H update (Custom Tariff) * Call Management System 1207-100 (CMS) 106496540 5 1/4"...
Page 611 Product Ordering Information Component Comcode AppCode Applications, continued MERLIN MAIL™ Voice Messaging System Two-port 6107-005 406467910 MERLIN MAIL unit 406466193 Remote maintenance device Four-port 6107-006 406467902 MERLIN MAIL unit 406466193 Remote maintenance device 406464750 Two-port line card (R2) 6107-007 (upgrade from two to four) MERLIN LEGEND System 61495 106492655...
Page 612 Product Ordering Information Component Comcode App Code System Adjuncts/Adapters, continued Electrostatic discharge (ESD) suppression kits 105179329 D181574 D181574 105201891 D181589 D181589 105201909 D181590 D181590 105201917 D181591 D181591 105201933 D181593 D181593 Z200A EMI filter 406106583 343 CA 0A 6XIN IROB unit — analog multiline * 32918 106417447 505A ASSY 0A...
Page 613 Product Ordering Information Component P E C Comcode App Code System Adjuncts/Adapter, continued Uninterruptible Power Source (UPS) 105610141 515 UPS- 500 VA (15 minutes) 2403-050 005C111 Reserve (1 hour) 24035 105610174 ERC-W/BAT- 005E5 KIT-UPAM 405891698 Universal Paging Access 58500 Module (UPAM) D181900 TAM B 405899972...
Page 614: Supplemental Alerts
Product Ordering Information Comcode Component App Code Supplemental Alerts 403349962 BELL-KS23053L1 61212A Bell 403349970 KS23053L2 61213A Horn 406207217 SIG THET4-1 Deluxe horn 61223A 403319197 STROB SCOPE 61221A Strobe 405136060 CHM-CHBT2 S1 Chime 61222A Telephone Adapters 103977997 General Purpose Adapter (GPA) 2301-GPA 105736474 540A1 Multi-Function Module (MFM)
Page 615: Analog Multiline Telephones
Product Ordering Information Component Comcode App Code P E C Telephone Adjuncts, continued S203A Speakerphone 3131-008 106058340 MOD-S203A-003 Black 106058365 MOD-S203A-215 Misty cream BRKT-S203 WL 106284011 Bracket 103966396 Z34A Message Waiting Indicator 31032 103953790 MOD-S102A-185 Hands-Free Unit (HFU) 3163-HFU Headsets Analog Multiline Telephones HDST-KS22990L1 3122-011...
Page 616 Product Ordering Information Component P E C Comcode App Code Handsets and Cords, continued Handset, amplified 31053 push to listen K8S2-003 106382344 Black K8S2-264 White 106382369 Misty cream 106382351 K8S2-215 H4DU-003 9FT 105635429 Handset cord (9', black) H4DU-264 Handset cord (9’, white) 105701809 9’BULK H4DU-264 12’IP...
Page 617 Product Ordering Information Component Comcode App Code Designation (Button Assignment) Cards and Covers KIT-D182459 PRT 106448707 Designation card — MLX-10, MLX-10D 106448723 KIT-D182461 PRT Designation card — MLX-20L n/a KIT-D182460 PRT 106448715 Designation card — MLX-28D n/a 106448756 KIT SET DSS Designation card set†...
Page 618 Product Ordering Information Component App Code Comcode Desk Stands and Wall Mounts, continued 103979837 14C-003 Desk stand/wall mount 14C, BIS-34 103804290 Fixed desk stand and 32000 wall mount, 5-button 103995882 D-181230 Kit of parts 32000 Wall mount, 10-button 32001 103747846 201A Kit of parts 103995882...
Page 619 Product Ordering Information Comcode Component App Code Miscellaneous Parts Interconnect Wiring Kit 104409396 110AB1-100JP12 104407960 110A1 trough 842139248 D-Rings 103786802 D8W cords Parts list ® 106393671 SYSTIMAX™ MERLIN 3103-MER Wiring Kit 104407960 110A1 trough (5) 104409960 110AB1-100JP12 (2) modular block 103823845 110AB1 punch down block (1)
Page 620: Unit Load Calculation Work Sheet
Unit Load Calculation Work Sheet Use the instructions on the following worksheet to calculate unit load totals for each carrier. Make a copy of the work sheet for each carrier. Unit Load Calculation Work Sheet D-1...
Page 621 Unit Load Calculation Work Sheet UNIT LOAD WORK SHEET Number of modules in carrier (excluding power supply module and processor module): If fewer than 5, auxiliary power is not required. If 5 or 6, continue to step 2. Square Key or Behind Switch mode only: Modified Indicate configuration of lines;...
Page 622 Unit Load Calculation Work Sheet 5. Calculate the estimated unit loads. Module x Unit Load = Total Q t y 12.0 008 MLX 13.5 008 OPT 100D 400 EM 400 GS/LS/TTR 12.0 408 GS/LS 12.0 800 GS/LS 800 DID Total Estimated Unit Load If total is less than 54, auxiliary power is not required.
Page 623 Unit Load Calculation Work Sheet 6. Calculate the actual carrier unit load. = Total Qty x Unit Load Hybrid/PBX or Modified Square Equipment Network Access Lines* GS/LS 1..4 Telephones MLX-10 MLX-1OD MLX-28D MLX-20L BIS-10 BIS-22 BIS-22D BIS-34 BIS-34D MLC-5 10-Button Basic 10-Button HFAl 34-Button Basic 34-Button DLX...
Page 624 Unit Load Calculation Work Sheet 6. Continued Unit Load = Total Qty x Hybrid/PBX Equipment or Modified Square Optional Equipment† Direct Station Selector‡ General Purpose Adapter Hands-Free Unit Headset Adapter Total Actual Unit Load † The MFM has its own wall power unit located at the station and therefore is not added to the unit load calculation.
Page 625 Unit Load Calculation Work Sheet 7. Try to exchange modules between carriers to reduce the unit loads to 54. (Remember that the 100D, 400,400 GS/LS, 800, and 800 GS/LS modules have unit loads of 0.0.) Repeat steps 1-6 to recalculate unit loads for the new configuration.
Page 626 Unit Load Calculation Work Sheet 8. Calculate the unit load for slots 5 and 6 of the carrier. = Total Unit Load Hybrid/PBX Square or Modified Equipment Network Access Lines GS/LS Telephones MLX-10 MLX-10D MLX-28D MLX-20L BIS-10 BIS-22 BIS-22D BIS-34 BIS-34D MLC-5 10-Button Basic...
Page 627 Unit Load Calculation Work Sheet 8. Continued Unit Load = Total Hybrid/PBX or Modified Square Equipment Optional Equipment† Direct Station Selector‡ General Purpose Adapter Hands-Free Unit Headset Adapter Total Unit Load for Slots 5 and 6 † The MFM has its own individual wall power unit located at the station and therefore is not added to the unit load calculation.
Page 628 Unit Load Calculation Work Sheet 9. Try to exchange modules between carriers to reduce the unit loads. for slots 5 and 6 to 27. (Remember that the 100D, 400, 400 GS/LS, 800, and 800 GS/LS modules have unit loads of 0.0.) Repeat steps 1–8 to recalculate unit loads for new configuration.
Page 629: E General Telephone Programming
General Telephone Programming Use these instructions to program features on MLX and analog multiline telephones. General Telephone Programming E-1...
Page 630: Programming Methods
General Telephone Programming Programming Methods Telephones can be programmed by dialing programming codes or, on MLX display phones, by selecting features from the display. An analog multiline telephone cannot be programmed by selecting features from the display. To program a telephone, you must first enter programming mode and then enter programming codes.
Page 631 General Telephone Programming To Program Analog Multiline Telephones Label the button. Note: Skip this step if the feature does not get programmed onto a button. Remove the clear label covers from the telephone by inserting the end of a paper clip in the notch at the top of the cover.
Page 632 General Telephone Programming To Program MLX Telephones Label the button. Note: Skip this step if the feature does not get programmed onto a button. Remove the clear label cover from the telephone by pulling upon the tab that extends from the top of the cover.
Page 633 General Telephone Programming To Program MLX Display Telephones by Using the Display 1. Label the button to be programmed. Note: Skip this step if the feature does not get programmed onto a button. Remove the clear label cover from the telephone by pulling upon the tab that extends from the top of the cover.
Page 634 General Telephone Programming c. Press the button you labeled again to continue programming. Note: If the currently programmed feature was not deleted from the button, the new feature programmed onto it will replace it. d. Select List Feature [List] from the display. The screen lists feature names.
Page 635 General Telephone Programming End programming by doing one of the following: To return to the Home screen, press Home. The telephone stops ringing. To return to the Menu screen, press Menu. The telephone stops ringing. To return to normal call handling, lift and replace the handset.
Page 636 General Feature Use Follow these general instructions to use features on MLX, analog multiline, and single-line telephones. To use a feature: press a dedicated feature button press a programmed button dial a feature code select a feature from the display (MLX display telephones only) Dedicated Feature Buttons All multiline telephones have a group of dedicated feature...
Page 637 General Feature Use Any available line button on multiline telephones can be programmed for one-touch use of a feature. Note: Some features, such as Auto Dial, must be programmed onto line buttons in order to use them. Other features, such as Privacy, should be programmed onto line buttons so that the LED next to the line button lights to show that the feature is in use.
Page 638: Programming Special Characters
Programming Special Characters When users program a Personal Directory listing, Auto Dial number, or Personal Speed Dial code, they are storing a sequence of numbers to be dialed automatically. Some sequences require special characters to separate the digits and start a function. For example, certain characters can signal the system to pause and wait for a response to the dialed digits or to stop so the user can enter a credit card number or password.
Page 639 Programming Special Characters Display Press Shows Means Description Hold Pause When a pause is needed to allow the system to respond after an initial set of numbers have been dialed, press Hold to insert a 1.5 second delay before the remaining digits in the sequence are dialed.
Page 640 Programming Special Characters Display Means Description Shows Press Drop inserts a stop within the Stop Drop dialing sequence so the user can enter specific digits, such as a credit card number, an authorization code, or a password. For example, when you are programming the sequence of numbers onto an Auto Dial button or into the...
Page 641 Programming Special Characters Display Means Description Press Shows Recall Conf sends a brief disconnect Conf signal interpreted as a switch- hook flash. Recall must be the first entry in the sequence of programmed numbers to signal a special command or direction. Some local facility providers use Recall for custom features.
Page 642 System Programming Console Overlay The MERLIN LEGEND Communications System can be programmed from either an MLX-20L telephone used as a system programming console or from a PC with System Programming & Maintenance (SPM) software. Using a system programming console may involve the dialpad, some of the labeled function buttons on the lower part of the console, and the 20 line and feature buttons in the center of the console.
Page 643 System Programming Console Overlay Figure H-1 Console Overlay On a PC with SPM, the screen is arranged to represent the console, as a comparison of Figures H-2 and H-3 shows. The window at the top of the SPM screen matches the console’s display.
Page 644 System Programming Console Overlay and green lights beside these buttons. For example, to simulate that a red LED is on, the letter R appears on the screen next to the line button. The labels on the top right side of the SPM screen (Drop, Transfer, Hold) correspond to the buttons on the lower left side of the telephone.
Page 645 System Programming Console Overlay Console Figure H-3 System Programming Display H-4 System Programming Console Overlay...
Page 646 System Programming Reports This appendix describes the contents and shows examples of system programming reports. You can generate these reports by selecting the “Print” option from the System Programming Menu. If you are using a PC with SPM, you must direct the reports to the PC port by selecting "Print-Opts"...
Page 647 System Programming Reports Table I-1 System Information Report Name: System Information Print Menu Choice SysSet-up Description: System-wide information such as return intervals, system mode, system programming port, slot assignments, and Remote Access barrier codes and restrictions. Sample Report: SYSTEM INFORMATION 11/26/90 Current Date: Current Time:...
Page 648 System Programming Reports Continued Table I-1 Format CallReport SMDR: Min.Call Time Basic In/Out 20 sec : Inside Intercom Dial Tone : 18:00 Reminder Service Cancel Conference Transfer Drop Behind Switch Code: : 450 msec Recall timer : Delay Rotary Line Cut Thru : 10 Unassigned Extension 1: 008 MLX...
Page 649 System Programming Reports Table I-2 Dial Plan Report Name: Dial Plan Print Menu Choice: Dial Plan Description: Extensions assigned to pools, paging zones, calling groups, lines/trunks, and stations. Labels for lines/trunks and stations. Sample Report: DIAL PLAN FOR POOLS POOL # 1: POOL # 11: DIAL PLAN FOR TELEPHONE PAGING ZONES TPZ # 1:...
Page 650: Label Information
System Programming Reports Label Information Table I-3 Label Information Report Name: Labels Print Menu Choice: Labels assigned to stations and posted messages, Description: and names and telephone numbers included in MLX-20L user’s Personal Directory. Sample Report: LABEL INFORMATION EXECUTIVE TELEPHONE # 10: Personal Directory Display Number Name...
Page 651 System Programming Reports Table I-4 Trunk Information Report Name: Trunk Information Trunk Info Print Menu Choice: Description: Options (e.g., type, signal, etc.) assigned to the lines, DS1 facilities, and other outside lines or trunks. Sample Report: TIE TRUNK INFORMATION TRUNK 820 Slot/Port: 3/ 2 TIE-PBX Direction : 2 Way E&M Signal : Type 1S Dialtone : Local InType...
Page 652 System Programming Reports Table I-5 DS1 Information Report Name: DS1 Information T1 Info Print Menu Choice: Description: Options (e.g., line, signal, etc.) assigned to T1 trunks or lines. Sample Report: DS1 SLOT ATTRIBUTES Active Slot Type Format Supp Signal LineComp ClksyncSrc Prim Loop T1 D4...
Page 653 System Programming Reports Table I-6 PRI Information Report Name: PRI Information Print Menu Choice: PRI Info PRI trunks/lines assigned to B-channel groups. Description: Note: B-channel group numbers are from 1-69 and each may have up to 23 channel IDs. Empty B-channel groups are not printed.
Page 654 System Programming Reports Table I-7 Remote Access Remote Access Report Name: RmoteAccess Print Menu Choice: Description: Remote Access dial code, class of restriction, barrier code information. Sample Report: REMOTE ACCESS (DISA) INFORMATION : 889 GENERAL OPTIONS: ACCESS CODE : Yes Barrier Code required for Non-TIE DISA Lines : No Barrier Code required for TIE DISA lines...
Page 655 System Programming Reports Table I-8 Operator Information Report Name: Operator Information Print Menu Choice: Oper Info Description: For each operator position, the logical ID, extension number, label, type (DLC or QCC), and all general system operator options such as back- up positions, etc.
Page 656 System Programming Reports Continued Table I-8 QCC OPERATOR OPTIONS: GENERAL OPTIONS: Listed Directory Number for queue : 800 : YES Held calls return to queue : YES Automatic hold enabled : 10 Calls-in-queue alarm threshold : 6 sec Time until priorities are elevated : 15 Message Center Operators : AUTOMATIC...
Page 657 System Programming Reports Allowed Lists Table I-9 Allowed Lists Report Name: AllowList Print Menu Choice: Telephone numbers included in Allowed Lists. Description Lists are numbered 0-7 and entries are numbered 0–9. Sample Report: ALLOWED LISTS L i s t : 0 Entry 0: 505555 Entry 1: 303555 Entry 2: 602555...
Page 658 System Programming Reports Table I-10 Access to Allowed Lists Report Name: Access to Allowed Lists Print Menu Choice: AllowListTo Description: Telephones to which AIlowed Lists are assigned. Lists are numbered from 0–7. If the Allowed List is assigned to Remote Access users and barrier codes are used, the barrier codes are numbered from 0-16.
Page 659 System Programming Reports Table I-11 Disallowed Lists Report Name: Disallowed Lists Print Menu Choice: DisallowList Description: Telephone numbers included in Disallowed Lists. Lists are numbered 0-7 and entries are numbered 0–9. Sample Report: DISALLOWED LISTS L i s t : 0 Entry 0: 5055551611 Entry 1: PPP976 Entry 2: 6025551234...
Page 660 System Programming Reports Table I-12 Disallowed List To Report Name: Disallowed List To Print Menu Choice: DisallowTo Description: Telephones to which Disallowed lists are assigned. Lists are numbered from 0–7. If the Disallowed List is assigned to Remote Access users and barrier codes are used, the barrier codes are numbered from 0–16.
Page 661 System Programming Reports Table I-13 Report Name: Print Menu Choice: Table type, area codes and exchanges, Description: subpattern A and subpattern B routes, FRL, absorb digit, delete digit, Dial 0 tables, and N11 tables. Sample Report: AUTOMATIC ROUTE SELECTION ARS IS: ACTIVE ACCESS CODE: 9 TABLE 1: Area Code 01)303 02)505 03)602 03)619 Pool...
Page 662 System Programming Reports Table I-13 Continued TABLE 17: Default Toll Output Table Start Pattern Pool Absorb Other Digits 08:00 1)70 12345 08:00 2)893 Start Pattern Pool Absorb Other Digits 17:00 1)891 12345 17:00 2)70 TABLE 18: Default Local Output Table Start Pattern Absorb Other Digits...
Page 663 System Programming Reports Table I-14 Extension Directory Report Name: Extension Directory Print Menu Choice: Ext Info Description: Slot/port, extensions, telephone type, button contents, features assigned, labels and restrictions, etc., included in Extension Directory. Sample Report: EXTENSION DIRECTORY LISTING Port Ext # Label Port Ext # Label Addr Addr...
Page 664 System Programming Reports System Directory Table I-15 Report Name: System Directory PblicDirect Print Menu Choice: System Speed Dial number, telephone number, Description: and label included in System Directory. Sample Report: SYSTEM DIRECTORY Display Number Code Name 15055551611 600 Western Sup 15055552299 601 Xanadu Inc.
Page 665 System Programming Reports Table I-16 Group Paging Report Name: Group Paging Print Menu Choice: Group Page Description: Extension number for each group and the extension number for each telephone assigned to the group. Sample Report: GROUP PAGING Group # 793 STNS: 10 15 18 19 22 (Paging groups without members are not printed.) I-20 System Programming Reports...
Page 666 System Programming Reports Extension Information Table I-17 Extension Information Report Name: Ext Info Print Menu Choice: Type of equipment connected, features assigned Description: to station, and features assigned to each button on the station. Sample Report: EXTENSION INFORMATION Extn SS/PP Type NT2 Executive 3/ 1 70 890 891...
Page 667 System Programming Reports Table I-17 Continued * 2 1 Blank Button 24 * 2 1 Blank Button 23 * 2 1 Blank Button 22 Button 20 * 2 1 Blank * 2 1 Blank Button 21 Button 19 * 2 1 Blank Button 18 * 2 1...
Page 668 System Programming Reports Group Coverage Table I-18 Group Coverage Report Name: GrpCoverage Print Menu Choice: Extension number for each group and the Description: extension number for each telephone assigned to the group. Sample Report: GROUP COVERAGE INFORMATION GROUP #: 1 SENDERS: 15 16 17 18 19 20 21 (Coverage groups with no senders are not printed.) System Programming Reports I-23...
Page 669 System Programming Reports Group Calling Table I-19 Report Name: Group Calling Grp Calling Print Menu Choice: Group calling options (e.g., hunt, type, message Description: waiting, station, etc.), the extension number for each telephone assigned to the group, and the lines or trunks assigned to the group. Sample Report: DIRECT GROUP CALLING INFORMATION : AutoLogin...
Page 670 System Programming Reports Night Service Table I-20 Night Service Report Name: Nightservce Print Menu Choice: The password required, time-of-day and Description: Emergency Allowed List extension numbers. Sample Report: NIGHT SERVICE INFORMATION 10 15 16 27 33 34 35 37 OPERATOR 10 STNS: 14 42 43 45 OPERATOR 14 STNS: without extensions assigned are not printed.)
Page 671 System Programming Reports Table I-21 Call Pickup Call Pickup Report Name: Call Pickup Print Menu Choice: Description: Extension numbers for telephones assigned to each group. Pickup groups are numbered 1–30. Sample Report: GROUP CALL PICKUP Group # 1 STNS: 14 15 17 19 23 25 27 (Pickup groups without members assigned are not printed.) I-26 System Programming Reports...
Page 672 System Programming Menu Hierarchy The system programming menu hierarchy is the sequence of menu screens that appear when you program the communica- tions system. On the first menu screen, the choice of an item leads to either a secondary menu screen or a data-entry screen. A secondary menu screen may lead to still another menu screen, and soon up to six separate screens, as shown on the following pages.
Page 673 System Programming Menu Hierarchy The Inspect feature can be used with this menu option. Press Inspct or PgDn. J-2 System Programming Menu Hierarchy...
Page 674 System Programming Me nu Hierarchy The Inspect feature can be used with this menu option. Press Inspct or PgDn. System Programming Menu Hierarchy J-3...
Page 675 System Programming Menu Hierarchy The Inspect festufe can be used with this menu option. Press Inspct or PgDn. J-4 System Programming Menu Hierarchy...
Page 676 System Programming Menu Hierarchy The Inspect feature can be used with this menu option. Press Inspct or PgDn. System Programming Menu Hierarchy J-5...
Page 677 System Programming Menu Hierarchy The Inspect feature can be used with this menu option. Press Inspct or PgDn. J-6 System Programming Menu Hierarchy...
Page 678: K Two-Digit Numbering Plan
Two-Digit Numbering Plan The following figure and text explain the two-digit numbering plan. Two-Digit Numbering Plan K-1...
Page 679 Two-Digit Numbering Plan Operator Console (not flexible) Stations 10—19 Stations 20—29 Stations 30—39 Stations 40—49 Stations 50—59 Extra Stations Extra Adjunct Stations 6800—6885 6900—6985 60—67 Page Main Pool Calling Group MFMs/7500Bs (MLX Adjuncts) 793—799 710—767 770—791, 7920—7929 Pools Park Lines 890—899 881—888 801—880...
Page 680 Two-Digit Numbering Plan For the first 58 digital station jacks, the actual extension number assigned to the adjunct is the extension number assigned to the MLX telephone preceded by a 7. For example, if the extension number assigned for an MLX telephone is 25, the extension number assigned for the adjunct on that telephone is 725.
Page 681 System Technician’s Run Sheet When you install a new MERLIN LEGEND Communications System or when you change any existing station wiring, record information about the station wiring on the System Technician’s Run Sheet. Figure L-1 shows the first page of the System Technician’s Run Sheet, and the text that follows explains how to complete it.
Page 682 System Technician’s Run Sheet Wire Old Ext. New Ext. Logical Type Miscellaneous Person Location or Function Figure L-1 System Technician’s Run Sheet L-2 System Technicians Run Sheet...
Page 683 System Technician’s Run Sheet The following explains the information you enter in the columns on the System Technician’s Run Sheet. The number in the Logical ID column refers to the number of the station jack in the control unit. On the first line of the “Type” column, enter the type of device (such as an MLX-20L telephone) connected to the station jack.
Page 684 decibel Abbreviations data communications equipment After Call Work (CMS) Digital A C W amperes Communications Amps automatic number Protocol identification direct facility Automatic Route termination Selection direct inward dialing American Society of dual in-line package ASCAP Composers, Artists, direct-line console and Producers Dialed Number DNIS...
Page 685 Abbreviations System Access hands-free unit Supplemental Alert Intercom ICOM Adapter input/output Station Message in-range out-of- SMDR IROB Detail Recording building System Programming Integrated Solution II IS II and Maintenance Integrated Services ISDN Switched Services Digital Network Network Integrated Voice tip and ring Power Automated time-division multiplex Attendant...
Page 686 Glossary adjunct Optional equipment used with the communications system such as an alerting device that connects to a multiline telephone or to a station jack. administration port reassignment access line Reassignment of the system A connection from the programming position to any customer to the local of the first five station jacks telephone company that...
Page 687 Glossary Audix Voice Power Package application (AVP) Software and/or hardware A voice-processing that adds functional application, part of Integrated capabilities to the Solution II, that provides communications system. For automated attendant, call example, the Call answering, voice-mail, Management System (CMS) message drop, and is a DOS-based application information services for use...
Page 688 Glossary Basic Rate Interface (BRI) A standard Integrated Services Digital Network (ISDN) frame format that specifies the protocol used B channel between the communications For an Integrated Services system and a terminal. BRI Digital Network (lSDN), a runs at 192 kbps and 64-kbps channel that carries provides two 64-kbps voice a variety of digital information...
Page 689 Glossary bits per second (bps) bipolar 8 zero substitution The number of binary units of (B8ZS) information that are A line-coding format that transmitted or received per encodes a string of 8 zeros second. See also baud and a unique binary sequence bit rate.
Page 690 Glossary central office (CO) The location of telephone switching equipment that provides local telephone service and access to toll Call Accounting System (CAS) facilities for long-distance A vendor-supplied DOS or calling. UNIX-based application that monitors and manages central processor telecommunications costs. The part of a computer that interprets and executes Call Accounting Terminal...
Page 691 Glossary common-channel signaling circuit-switched data call (CCS) A data call made via a Signaling in which one connection exclusively channel of a group of established and maintained channels carries signaling between data stations for the information for each of the duration of the data call.
Page 692 Glossary cyclic redundancy check (CRC) communications system An error-detection code used The software-controlled on DS1 facilities with the processor complex that extended superframe framing interprets dialing pulses, (ESF) format. tones, and/or keyboard characters and makes the proper interconnections both inside and outside the system.
Page 693 Glossary dedicated feature buttons data communications equipment The imprinted feature buttons (DCE) Equipment such as modems on a telephone: Conf or or data modules used to Conference, Drop, HFAl (Hands Free Answer on establish, maintain, and Intercom), Hold, Mute or terminate a connection Microphone, Speaker or between the communications...
Page 694 Glossary DIP (dual in-line package) digital switch The representation of A switch on a 400EM module information in discrete used to select the signaling elements such as off and on format for tie-line or 0 and 1. See also analog transmission.
Page 695 Glossary EIA (Electronic Industries door answering unit Association) A device that is connected to A trade association of the a basic telephone jack and electronics industry that sets used at an unattended station electrical and functional or front desk. standards. DS0 (Digital Signal 0) electronic switching system A single 64-kbps voice or...
Page 696 Glossary foil shield A copper foil sheet for power units on expansion carriers that is used to prevent excessive noise on the facility module immediately to the The equipment constituting a right of the power supply telecommunications path module in each expansion between the communications carrier.
Page 697 Glossary Home screen “home base” of the display screen on digital/lSDN telephones, which shows time, date, and General Purpose Adapter call information, and when a (GPA) feature is in use. A device that connects an analog multiline telephone to house cable optional equipment such as Cable that runs from the an answering machine or a...
Page 698 Glossary inside dial tone Integrated Solution II (IS II) One or more UNIX-based A tone users hear when they applications for improving are connected to an intercom line. voice and data communications and Inspect screen automating office operations. A display screen on digital/lSDN telephones that Integrated Voice Power allows users to preview...
Page 699 Glossary ISDN 7500B Data Module A data communications device that allows connection between RS-232 data terminal equipment (DTE) LED (light-emitting diode) and the communications A semiconductor device that system control unit via MLX produces light when voltage station jacks on the 008 MLX is applied.
Page 700 Glossary Megacom® local area network (LAN) AT&T's tariffed digital WATS A networking arrangement (wide area telecommunic- designed for a limited ations service) offering for geographical area. outward calling. local host computer access Megacom 800 A method for connecting a AT&T’s tariffed digital 800 station jack to an on-site service for inward calling.
Page 701 Glossary Multi-Function Module (MFM) MLX-20L™ telephone An adapter that provides a A telephone with 20 tip/ring interface for the programmable line or feature connection of optional buttons and a 7-line by 24- equipment such as character, menu-driven answering machines, external display.
Page 702 Glossary network interface Music-on-Hold (MOH) Hardware, software, or both Magic on Hold® or a that links two systems in an customer-provided music interconnected group of source connected to the systems, for example, communications system via a between the local telephone loop-start (LS) jack.
Page 703 Glossary power supply module A device that directs electricity to modules and telephones on the communications system. One parity power supply module is The addition of a bit to a bit needed for each carrier, and string so that the total number an auxiliary power unit is of 1's is odd or even.
Page 704 Glossary processor module pulse code modulation (PCM) The module in the second An extension of pulse slot of the basic carrier that amplitude modulation (PAM) contains the software that in which each PAM pulse is runs the communications quantized and encoded into system.
Page 705 Glossary single-line telephone robbed-bit signaling (RBS) An industry-standard, touch- Signaling in which the least tone or rotary telephone that significant bit (LSB) of every only handles one line/trunk sixth frame per channel is and is connected to the used for signaling in that communications system via a channel.
Page 706 Glossary synchronous data transmission station A method for continuous The endpoint on the internal digital data stream in which side of the communications the transmission of each system. A station can be a binary bit is synchronized telephone with or without an with a master clock.
Page 707 Glossary touch-tone gate An operation used to determine if a call is from a touch-tone or rotary telephone. A digital transmission carrier touch-tone receiver (TTR) path that in North America A device used to decode transmits at the DS1 rate of touch-tones dialed from 1.544 Mbps.
Page 708 Glossary zero code suppression (ZCS) voice-band channel A binary coding scheme that A transmission channel, ensures a data stream generally the 300-3400-Hz contains at least a minimum frequency band. number of information bits voice-only (ones) for receiver A station that is set up for synchronization.
Page 709 Index 572 Printer options 3-47 630B Phonemount 3-112 7500B Data Module, see ISDN 7500B Data Module 800 DID module 1-13, 1-16, 1-20 800 GS/LS module 1-13 008 MLX module 1-9, 1-33 800 module 1-13, 1-23 008 module 1-9, 1-22 800 service (In-WATS) 1-14 008 OPT module 1-10, 1-20, 1-42, 3-6, 3-14 012 module 1-6, 1-11, 1-20, 1-22,...
Page 710 Index Automatic Route Selection Alternate mark inversion (AMI) 1-58 (cont’d) Analog multiline telephones 1-28, N11 special number table 1-29, 1-37, B-8 4-211 requiring simultaneous voice Other digits 4-210 Pool routing 4-205 and data feature 4-107 requiring Voice Announce to Start and stop times for Busy feature 4-105 subpattems 4-204 with BIS and/or HFAI...
Page 711 Index Basic system operating conditions automatic maintenance busy 4-14 board renumbering 4-16 Cable labels 3-96 mode 4-13 Call Accounting System (CAS) — restarting the system (cold Is II 6-23 start) 4-12 Call Accounting System (CAS) system date 4-15 6-10 – 6-13 system programming position CAS Plus 6-11 assignment 4-12...
Page 712 Index Channel service unit (CSU) 1-34, Coverage delay interval 4-153 1-43, 1-53, 1-61, 3-19, 3-38, 4-51 Coverage test 3-127 – 3-128 chassis 3-40 Credit card verification terminal connection to the 100D B-4, B-14 module and the DS1 network 3-31 front panel 3-34 LEDs 3-35 Ioopback test 5-22 switch settings for framing in...
Page 713 Index DID, see Direct inward dialing Disconnect time 4-60, 4-64 (DID) trunks Dry loop 3-29 Digit absorption 4-208 DS1 facilities 1-8, 1-42, 1-43, Digital switch element (DSE) 1-53, 1-54, 1-55, 1-56, 1-58, 1-45, 1-49 1-61, 3-19, 4-43 Digital switching 1-49 channel service unit 4-51 Digital/lSDN (MLX) telephones clock synchronization 1-59,...
Page 714 Index Features (cont’d) Expected digits 4-66 redirect outside calls to Extended superframe (ESF) framing format 1-57, 1-61, 3-19 unassigned extension numbers 4-182 Extension Directory 4-222 Reminder Service Cancel Extension Status 4-178 4-182 External alert for Calls-In-Queue Remote Access Alarm 4-169 Automatic Callback 4-193 barrier codes 4-196 class of restriction...
Page 715 Index Hold timer 4-132 Host system dial codes for Behind Switch mode 4-184 Hunt type 4-159 General Purpose Adapter (GPA) Hybrid/PBX mode 1-2, 1-8, 1-33, 1-34, 6-1, 6-2 2-16 Glare 1-43 Ground-start (GS) button 1-30 Ground-start (GS) Iines/trunks 1-8, 1-14 testing 3-85 –...
Page 716 Index ISDN 7500B Data Module (cont’d) synchronous features with multipurpose enhancement board 3-59 Labeling 4-222 front panel 3-56 Extension Directory 4-222 installation 3-60 Group Calling 4-225 stand-alone asynchronous lines or trunks 4-223 DCE configuration 3-61 Posted Message 4-224 stand-alone, high-speed, System Speed Dial/System synchronous DCE Directory 4-226...
Page 717 Index Maintenance (cont’d) Lines/trunks (cont’d) line/trunk and station problems selections 5-23 manual correction 5-42 on-site 5-7 outgoing line/trunk 5-42 remote 5-7 QCC operator to receive calls replacing equipment 5-28 4-37 screens 5-10 QCC queue priority 4-35 Remote Call Forward and strategy 5-9 Maintenance alarms 4-116 Coverage 4-34...
Page 718 Index MLX-10 telephone 1-26, 1-28, 3-105, 3-113 MLX-10D telephone 1-26, 1-28, 3-105, 3-113 N11 special number table 4-211 MLX-20L telephone 1-26, 1-27, National Service Assistance 1-33, 1-37, 3-103, 3-115 Center (NSAC) 5-7 MLX-28D telephone 1-26, 1-27, National Technical Service Center 1-33, 3-103 (NTSC) 5-7 Mode 4-13...
Page 719 Index Optional group-assigned features Group Calling (cont’d) member assignments 4-154 Off-premises telephone (OPT) message waiting receiver 1-6, 1-42 4-166 Office Repeater overflow and threshold insertion into the CSU chassis 4-165 3-42 group coverage 4-151, 4-163 switch options 3-38 group paging 4-148 One-Touch Transfer 4-173 group type 4-171 Operating conditions, setting...
Page 720 Index Personal computer (PC) with Optional telephone features System Programming and (cont’d) Maintenance (SPM) (cont’d) Remote Call Forwarding 50 or more feet 3-53 4-128 within 50 feet 3-52, 3-53 Ordering codes C-1 – C-15 system programming 3-45 Other digits 4-210 Personal Lines 1-2, 1-40 Outside facilities 1-2 Personal Speed Dial 1-40...
Page 721 Index Power Proper grounding 3-15 Pulse amplitude modulation turning off 3-18 (PAM) 1-47 turning on 3-17 Primary Rate Interface (PRI) Pulse code modulation (PCM) 1-46, 1-47 facilities 4-71 B-channel groups 4-72 copy telephone number to send 4-77 telephone number 4-71 telephone number to send 4-80 Quantizing 1-48...
Page 722 Index Signal processing 1-47 Remote Call Forwarding 4-128 Remote Call Forwarding and Signaling 4-69 tie-trunk 1-50 Coverage Type 1 compatible 1-51 principal user for 4-34 Type 1 standard 1-51 Remote maintenance 5-7 Type 5 simplex 1-51 Remote system programming 4-2 Reset 5-6 Signaling mode 4-47 Simplex mode 1-50...
Page 723 Index System capacities 1-35, 1-36 System inventory 5-12 System numbering plan selection System date 4-15 4-17 System features 4-173 Allowed Lists 4-186 System operating conditions, setting assignment to telephones 4-187 automatic maintenance busy 4-14 Automatic Callback interval 4-181 board renumbering 4-16 call length SMDR 4-180 mode 4-13 call Park return time 4-177...
Page 724 Index System Programming and Maintenance (SPM) (cont’d) screens 4-7 system programming console T1 1-54, 1-55 TDM bus 1-46, 1-49 System Programming and Telephone number 4-71 Maintenance — IS II 6-23 Telephone number to send 4-80 System renumbering 4-17 Telephone power unit 6-4 block renumbering 4-19 Telephones 1-26, 4-97 DSS page buttons 4-20...
Page 725 Index Transient errors 5-3 Tie trunks 1-8, 1-15 Trouble alarms 6-6 answer supervision time 4-59 Troubleshooting 5-46 compatibility 1-52 Trunks 1-7. See also Lines/trunks. dial mode 4-56 dial-repeating tie trunk 1-16 Trunks to pools assignment (Hybrid/PBX only) 4-38 testing 3-125 Two-Digit Numbering Plan K-1 dial tone 4-58 direction 4-52...
Page 726 Index Workstation on local area network (LAN) 1-41 WP90110,L1 power unit 3-58 Warm start 5-5 WATS service 1-14 Wet loop 3-29 Wink-start 1-15 – 1-16 Wiring A-1 connections Z77A data mounting 3-58 6-position jacks A-2 Zero code suppression (ZCS) 8-position jacks A-2 1-57, 1-58, 1-61, 4-47 8-position station jacks A-4 ZoneMate 39 B-16...
Page 727 ILLUSTRATIONS...
Page 729 EXPANSION CARRfER BASIC CARRIER 06 07 08 09 10 11 00 01 02 03 04 05 BACKBOARD...
Page 730 PROCESSOR MODULE Module Label POWER SUPPLY MODULE SMDR Port System Programming/ Maintenance Port LED Warning Light Power Indicator (Green LED) Auxiliary Power Input Jack On/Off Switch Power Connection Grounding Screw...
Page 736 TYPICAL AC GROUNDING From AC Load Center (2 separately fused 15 A Ground circuits) (#14 AWG) 4“ Box (RACO 230 or equivalent) HUBBELL Receptacles (5262 15 A or equivalent) Single-Point Ground 4“ cover (RACO 807 Ground Bar or equivalent) Mounted on a 4" Box (Square “D”...
Page 737 Central Ooffice Serving Facility...
Page 740 BACKBOARD...
Page 742 Upper Copper Foil Shield Lower Copper Foil Shield Power Unit Information Label UL Label CSA Label...
Page 744 FEATURE MODULE PROCESSOR MODULE...
Page 747 F R O N T R E A R...
Page 748 FAULT LOCATION FILTER OFFICE REPEATER SIGNAL MONITOR UNIT...
Page 751 TO NETW0RK...
Page 757 DCE/DTE Flip Board...
Page 767 70" above floor...
Page 768 Green Pink Green Yellow Beige Grey Yellow Pink Grey White Beige White...
Page 775 OFF-PREMISES ON-PREMISES IROB Protector...
Page 777 400B Adapter or 400B2 Adapter Power Supply (KS22911 D6AP Cord (7 feet long) Multi-Function Module Pull Press...
Page 778 Connector Pins Locking Tab Locking Tab...
Page 779 Multi-Function Module SAA Setting T/R Operation Setting...
Page 780 MFM Jack Tab Cover...
Page 785 Ground-Start Button General Purpose Adapter Supplemental Alert Adapter...
Page 790 NOTES...

AT&T MERLIN LEGEND Installation & Maintenance Manual

Customer Support Information

About this Book

1 System Description

2 Preparation

3 Installation

4 Programming Procedures

5 Maintenance and Troubleshooting

6 Adapters, Accessories, and Applications

A Wiring

B Adjuncts

E General Telephone Programming

Quick Links

Troubleshooting

Related Manuals for AT&T MERLIN LEGEND

Summary of Contents for AT&T MERLIN LEGEND