Hold Settings And [Ata] Music On Hold (Moh) - AT&T SB67030 Administrator's Manual

Hold Settings and [ATA] Music on Hold (MoH)

You can create a hold announcement for callers to hear when they are on hold or on a parked call. The default is silence.
[ATA] If you have an optional ATA installed, you can also play music on hold (MoH) with or without a hold announcement. If there
is a hold announcement, the music is periodically interrupted to play the announcement.
The MoH input accommodates audio sources
with standard 3.5mm headset jack output with
a volume adjustment.
Set the volume of the audio device to obtain
the desired level of background music on hold.
Using other non adjustable audio source
outputs such as RCA "Line Out" jacks may
result in unacceptable music volume levels
and should be avoided.
Some forms of music do not play well over a telephone line.
See the Synapse Installation Guide for ATA installation instructions at
www.telephones.att.com/synapseguides
Speaker outputs should not be used as MoH audio sources as they can damage the ATA.
The hold announcement and MoH do not play when placing a conference on hold, or if one of the parties drops out of
the conference.
System Configuration
Synapse Administrator's Guide
Figure 114. Music on Hold Source Connected to the AUX IN Jack
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