Documentation Feedback; Requesting Technical Support - Juniper MEDIA FLOW CONTROLLER 2.0.4 - ADMINISTRATOR S GUIDE AND CLI Administrator's Manual

Preface
uri-prefix This namespace argument refines what requests Media Flow Controller accepts.
In the URL shown, the uri-prefix could be defined as / (slash), /vod, or /vod/path1. If / (slash)
is used, all incoming requests to that domain are honored; if /vod, only requests containing "/
vod" (and any sub-directory of it) are honored; if /vod/path1, requests must include that prefix
and that sub-directory (sub-sub-directories of path1 need not be specified).
Virtual Host A virtual host is a capability of some computers that can respond to different IP
addresses and offer different services appearing to be a distinct host on a distinct machine; a
single machine can supply several virtual hosts.
Virtual Player This term refers to the sever-side player provided by Media Flow Controller to
assist in media viewing. Media Flow Controller offers several types of virtual player for use in
different scenarios; for SmoothFlow, the Type 4 virtual player is used exclusively.
VOD Video On Demand.

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Requesting Technical Support

Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or JNASC support contract, or are
covered under warranty, and need post-sales technical support, you can access our tools and
resources online or open a case with JTAC.
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JTAC Policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/customers/support/downloads/710059.pdf
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Product Warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/
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JTAC Hours of Operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
34 Documentation Feedback
Media Flow Controller Administrator's Guide
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