Cisco CRS-1 - Carrier Routing System Router Administration Manual page 8

Contents
7
C H A P T E R
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
viii
Adding JTAPI Triggers from an Application Web Page
Adding JTAPI Triggers from the JTAPI Subsystem
Adding an HTTP Trigger
Adding HTTP Triggers from an Application Web Page
Adding HTTP Triggers from the HTTP Subsystem
Managing Scripts
Uploading New Scripts
Viewing or Downloading a Script File
Refreshing Scripts
Individual Script Refresh
Bulk Script Refresh
Renaming a Script or Folder
Deleting a Script or Folder
Sample Scripts
Managing Prompts, Grammars, Documents, and Custom Files
Managing Prompt Files
Managing Grammar Files
Managing Document Files
Managing Document Files
Managing Languages
Creating a New Language
Renaming a Language
Deleting a Language
Upload Zip files to a Language Folder
Unzipping a Document File After Uploading
Recording and Uploading Prompt Files
Recording a Prompt
Add Spoken Name Prompts
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7-11