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Cisco CTS-500 Configuration Manual

Configuration guide for the cisco telepresence system
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Cisco Unified Communications Manager
Configuration Guide for the
Cisco TelePresence System
December, 2010
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-21851-01

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  Summary of Contents for Cisco CTS-500

  • Page 1 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System December, 2010 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-21851-01...
  • Page 2 OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks.
  • Page 3 Device Information Protocol Specific Information Certification Authority Proxy Function (CAPF) Information MLPP Information 1-10 Product Specific Configuration Layout 1-10 Product Specific Configuration Layout Window 1-11 Optional Hardware 1-16 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 4: Table Of Contents

    Multiple Call/Call Waiting Settings on Device X 1-37 Forwarded Call Information Display on Device X 1-37 Assigning a Directory Number for the Shared-Line Cisco Unified IP Phone 1-38 Adding a New Directory Number 1-38 Configuring the Directory Number for a Shared Line...
  • Page 5 Configuring MIDlets 2-14 Uploading Files to the Cisco Unified CM TFTP Directory 2-14 Downloading Cisco TelePresence MIDlet Phone Application .jad and .jar Files from Cisco.com 2-15 Uploading Cisco TelePresence MIDlet Phone Application .jad and .jar files to Cisco Unified CM...
  • Page 6 Managing the Switch Enabling One Phone Per Office Monitoring the One Phone Per Office Feature T1 Support Extended Reach Quality Per Display - 720p (Lite) Self View Control Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 7 Adding a Cisco TelePresence Device 6-18 Downloading Device Packs 6-19 Installing the Device 6-19 Testing Cisco Unified CM with the Pre-Qualification Assistant 6-20 Where to Go Next 6-21 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 8 Contents MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Contents CTS SNMP Trap Message Matrix Configuration Management Messages Peripheral Status Messages Event History Messages Trap Notification Messages Cisco TelePresence Call (CTPC) MIBs Call Attributes MIBs A-10 Call Configuration Group MIBs...
  • Page 9 Loading a Satellite License on Cisco Unified CM Identifying the CTS Satellite Endpoints Enabling the Satellite Feature Product Specific Configuration Layout Help Contents L O S S A R Y Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 10 Contents Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System viii OL-21851-01...
  • Page 11: Revised: December, 2010, Ol-21851-01

    Obtaining Documentation and Submitting a Service Request, page x Objective The Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System provides information to help you use the Cisco Unified Communications Manager (Cisco Unified CM) Administration interface to configure the Cisco TelePresence System (CTS). Audience This guide provides information for network administrators who are responsible for configuring and supporting Cisco Unified IP Phones and the CTS.
  • Page 12 “Glossary” • “Index” Notices Cisco Unified CM does not support the “$” (currency symbol) in system passwords. Cisco recommends Note that you do not use the “$” symbol in any of your Cisco TelePresence passwords. What’s New The following features are new: •...
  • Page 13: Self View Control

    Guide. Self View Control The Self View feature allows you to view how you will be seen by others in a Cisco TelePresence meeting before the meeting begins. By touching the Self View softkey on your CTS Cisco Unified IP phone while the CTS is idle, you can see a mirror image of your room for a specified amount of time, as configured in the “Maximum Self View Time (in seconds)”...
  • Page 14 —6 units for the Cisco TelePresence unit. – CTS and the Cisco Unified IP Phone are both configured in Cisco Unified CM as a shared line. Note For all SCCP and SIP firmware upgrades from firmware release versions earlier than 8.3(3) to version 8.5(3) or a later release, you must first upgrade your firmware to version 8.5(2).
  • Page 15 (for example, 000B6A409C405). Cisco Unified CM makes the MAC address a required field for Cisco Unified IP phone device configuration. When entering the MAC address in Cisco Unified CM fields, do not use spaces or dashes, and Note do not include any other characters that may precede the MAC address on the label.
  • Page 16 (mixed mode) in the Configuration Settings for CTL Client • in Cisco Unified CM Administration > System > Enterprise Parameters. To configure and verify cluster security mode, see the Verifying the Cisco Unified Communications Manager Security Mode section of the Cisco TelePresence Security Solutions Guide.
  • Page 17 Takes a snapshot of all of your settings on the Phone Configuration page, which is displayed in a new window. Click the Save icon or the Save button to complete the action. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 18 Click OK or Cancel to complete the action. Cisco Unified IP Opens the Phone Configuration page for that device. See Adding a Phone Cisco TelePresence Device for information about configuring your device. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System viii OL-21851-01...
  • Page 19: Related Documentation

    Cisco TelePresence. Guide Features supported on the CTS Cisco Unified IP • Cisco Unified Communications Manager MIDlets Feature Guide for Phone using MIDlets. the Cisco TelePresence System Phone Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 20 Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at the following URL: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html...
  • Page 21: Contents

    Configuring Cisco Unified Communications Manager for the Cisco TelePresence System Revised: December, 2010, OL-21851-01 Contents The following sections explain how to use Cisco Unified Communications Manager (Cisco Unified CM) to configure a Cisco TelePresence System (CTS) device: • Overview, page 1-2 •...
  • Page 22: Overview

    Where CCM-server-name is the name or IP address of the server. Note You may need to specify the address of the server where Cisco Unified CM is installed. If your network uses DNS services, you can specify the hostname of the server. If your network does not use DNS services, you must specify the IP address of the server.
  • Page 23: Configuring The Options File

    Configuring Cisco Unified Communications Manager for the Cisco TelePresence System Configuring the Options File Configuring the Options File Cisco Unified CM is customized with an options file to configure support for the Cisco TelePresence system (CTS). To configure the options file, follow these steps: Step 1 Log in to the Cisco Unified CM Administration interface.
  • Page 24: Adding A Cisco Telepresence Device

    Adding a Cisco TelePresence Device If the Cisco TelePresence software device is not listed on the Cisco Unified Communications Manager phone list, you must add the device. The Cisco TelePresence device is included in the latest device packs for Cisco Unified CM.
  • Page 25: Creating A New Cisco Telepresence Device

    “Prerequisites” section on page -iv for information about determining the MAC address. To add a new phone as a Cisco TelePesence device, follow these steps from the Cisco Unified Communications Manager Administration menu bar: Log in to the Cisco Unified CM Administration interface.
  • Page 26: Configuring A Cisco Telepresence Device

    Note Your Settings for more information. To configure a Cisco TelePresence device, perform the tasks in this section. When you are finished configuring your settings, click Save and follow the prompts to restart the system. Before You Begin In the Phone Configuration window, verify that the Phone Type and Device Protocol lists contain the following information: •...
  • Page 27 Details window, which shows the current device mobility settings. Owner User ID — Saved User IDs. Leave field as <None>. Phone Load Name — Specify required version of Cisco TelePresence System if no device default is set. Use Trusted Relay Point — Default. Always Use Prime Line Default.
  • Page 28: Protocol Specific Information

    Cisco Unified CM. SIP Profile Standard SIP Profile. Note Information in this field reflects SIP profiles that have been created on this Cisco Unified CM. Digest User — <None> Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 29: Certification Authority Proxy Function (Capf) Information

    When you are finished making changes, click Save to save your settings. Note Certification Authority Proxy Function (CAPF) Information This option will not be visible unless you have enabled CAPF on the Cisco Unified Communications Note Manager service parameter. ...
  • Page 30: Mlpp Information

    Product Specific Configuration Layout The Product Specific Configuration Layout window allows you to manage product-specific information for your Cisco TelePresence device. The Cisco TelePresence System device type must be specifically selected before you can upgrade to new Note CTS software releases.
  • Page 31: Product Specific Configuration Layout Window

    Product Specific Configuration Layout Window Figure 1-1 shows an example of the Product Specific Configuration Layout window. Note The Product Specific Configuration Layout window appears similarly for all Cisco TelePresence devices. Figure 1-1 Product Specific Configuration Layout Window Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System...
  • Page 32 • High Detail, Limited Motion: 720p (Lite) • Network friendly for personal systems: 480p • The audio addin conf softkey is not available on the Cisco Unified IP Note Phone when using the 720p (Lite) feature.  You must have...
  • Page 33 Required? Description Days Display Not Active — Specifies the days of the week that the Cisco TelePresence system display remains off by default. Choices are Monday through Sunday. Default is Sunday To select multiple days, hold down the Control key.
  • Page 34 On the CTS 500, the lights are powered by the display. When the display Note turns off according to the display settings in Cisco Unified CM, the lights also turn off. However, if you have selected the “On all the time” setting for the lights, the setting is not honored during power saving/non-business hours (when display settings are not active).
  • Page 35 Required? Description Advertise G.722 Codec Wideband Codec. Indicates whether Cisco Telepresence endpoints will advertise the G.722 audio codec to Cisco Unified CM. When enabled, preference is given to this audio codec. Choices are: Use System Default (default)—This CTS will defer to the setting specified in •...
  • Page 36: Optional Hardware

    External CTS Log Destination, page 1-21 • • SNMP Configuration Parameters, page 1-23 SNMP Trap Receive Parameters, page 1-25 • Managing SNMP MIBs and SNMP Traps, page 1-26 • Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-16 OL-21851-01...
  • Page 37 Configuring Cisco Unified Communications Manager for the Cisco TelePresence System Configuring a Cisco TelePresence Device Figure 1-2 Product Specific Configuration Layout - Example 1 Figure 1-3 Product Specific Configuration Layout - Example 2 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-17 OL-21851-01...
  • Page 38: Auxiliary Control Unit

    Projector), the lights will remain on for 5 minutes after the call has been terminated. If no Auxiliary HDMI port is in use, the lights will go off immediately. Dial Plan Information Provide dial plan information for the Cisco TelePresence device using the descriptions in Table 1-5.
  • Page 39: Directory Number

    Configuring Cisco Unified Communications Manager for the Cisco TelePresence System Configuring a Cisco TelePresence Device Directory Number Provide directory number information for the Cisco TelePresence device using the descriptions in Table 1-6. Click Save to save your settings. Only numeric values are accepted.
  • Page 40: Secure Shell Information

    Table 1-8 as a guide, provide a username and password for the SSH account that will be used to access the command line interface (CLI) and the Cisco TelePresence Web Administration interface. Click Save to save your settings. Table 1-8...
  • Page 41: External Cts Log Destination

    CTS, and then Calling Service is restarted Alternately you can click Reset, which causes the CTS to reboot. On startup, the CTS reads the Cisco Unified CM configuration and applies any changes. See the...
  • Page 42 24 hour format. Where 00:00 is the beginning of the day and 23:59 is the end of the day. Leaving this field blank will turn off the automatic logging function. Maximum length: 5 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-22 OL-21851-01...
  • Page 43: Snmp Configuration Parameters

    Protocol (SNMP) configuration parameters for accessing the SNMP server that is associated with the Cisco TelePresence device. Figure 1-5 shows the SNMP Configuration Parameters screen. Appendix A, “MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System” for more Note information about managing your SNMP configuration. ...
  • Page 44 SNMP System Location associated with this Cisco TelePresence system. Maximum field length is 64 characters. Default is Location. SNMP System Contact Name of the SNMP system contact associated with this Cisco TelePresence system. Maximum field length is 64 characters. Default is Contact. SNMP (v2c) Community Read...
  • Page 45: Snmp Trap Receive Parameters

    Each algorithm requires different privacy and authentication Note passwords. SNMP (v3) Privacy Algorithm SNMP v3 only. Choose from the following privacy algorithms: • AES—Advanced Encryption Standard • DES—Data Encryption Standard Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-25 OL-21851-01...
  • Page 46: Managing Snmp Mibs And Snmp Traps

    Configuring Phone Security Profile Information This section describes how to create and configure a phone security profile for a Cisco TelePresence device using Cisco Unified CM. This section contains the following tasks: Adding a New Phone Security Profile for CTS, page 1-26 •...
  • Page 47: Configuring The Phone Security Profile

    SIP Phone Security Profile Information If you selected SIP as the device protocol, follow these steps: Step 1 From the Cisco Unified CM Administration interface, Choose System > Security Profile and click Phone Security Profile. Step 2 Search for a Phone Security Profile using the search features or follow the steps in...
  • Page 48 Additional Device Security Mode field choices: • Non Secure—No security features except image authentication exist for the phone. A TCP connection opens to Cisco Unified CM. • Authenticated—Cisco Unified CM provides integrity and authentication for the phone. A TLS connection that uses NULL/SHA opens.
  • Page 49: Phone Security Profile Capf Information

    When this box is checked, Cisco Unified CM omits digest credentials Configuration File in phone downloads from the TFTP server. This option exists for Cisco Unified IP SIP Phone models 7905, 7912, 7940, and 7960 only. Phone Security Profile CAPF Information...
  • Page 50: Assigning A Directory Number To The Cisco Telepresence Device

    Phones that are using TCP or TLS ignore this setting. Assigning a Directory Number to the Cisco TelePresence Device This section describes how to assign a directory number to the Cisco TelePresence device that you just created in the “Creating a New Cisco TelePresence Device” section on page 1-5.
  • Page 51 Click Find. Choose the appropriate search pattern for your text search (for example, “Begins with”). Enter your search text in the Find field. Locate and click the Cisco TelePresence device you just created in “Creating a New Cisco TelePresence Step 4 Device”...
  • Page 52: Directory Number Information

    Directory Number Information Use the information in this section to assign a meeting room name and unique room phone number. The room name and phone number appears on the Cisco WebEx OneTouch Participant list when your meeting is Cisco WebEx-enabled.
  • Page 53: Directory Number Settings

    Phone” section on page 1-38. If the call is connected as audio only, verify that the Note following check-boxes are checked:   —Disable Speakerphone  —Disable Speakerphone and Headset Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-33 OL-21851-01...
  • Page 54: Aar Settings

    Forward Busy External — Forward No Answer — Destination Internal Destination details. Forward No Answer — Calling Search Space External Leave field as <None>. Forward No Answer — External Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-34 OL-21851-01...
  • Page 55: Mlpp Alternate Party Settings

    Hold Reversion — Leave the default setting. Notification Interval Setting the Hold Reversion Notification Interval to Note (seconds) zero will disable the feature. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-35 OL-21851-01...
  • Page 56: Line X On Device X

    Call Pickup Group Audio — Leave the default setting. Alert Setting (Phone Idle) Recording Option Leave the default setting. Recording Profile — <None> Monitoring Calling Search — <None> Space Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-36 OL-21851-01...
  • Page 57: Multiple Call/Call Waiting Settings On Device X

    Leave the following information unchanged in the Forwarded Call Information Display on Device X Settings box: Caller Name • Caller Number • Redirected Number • Dialed Number • Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-37 OL-21851-01...
  • Page 58: Assigning A Directory Number For The Shared-Line Cisco Unified Ip Phone

    Assigning a Directory Number for the Shared-Line Cisco Unified IP Phone To assign a directory number to a shared-line Cisco Unified IP phone, perform the following tasks using the Cisco Unified Communications Manager Administration interface. Adding a New Directory Number, page 1-38 •...
  • Page 59: Directory Number

    Assigning a Directory Number for the Shared-Line Cisco Unified IP Phone Directory Number Information To configure directory number information, follow these steps: Enter the directory number settings for the shared Cisco Unified IP Phone 7975 line using the Step 1 information in Table 1-23 as a guide.
  • Page 60: Forwarded Call Information Display On Device X

    You can create a new SIP profile by setting each device to use designated stop and start media ports within that SIP profile. To change the Start Media Port and Stop Media Port designations in the Cisco Unified Administration interface, go to Devices > Device Settings > SIP Profile. Where to Go Next Proceed to Chapter 2, “Configuring the Cisco Unified IP Phone for MIDlets.”...
  • Page 61: Configuring The Cisco Unified Ip Phone For Midlets

    Revised: December, 2010, OL-21851-01 Contents This chapter describes how to configure and manage the Cisco Unified IP Phone and the Enhanced Phone User Interface that uses Java MIDletss on the Cisco Unified IP Phone. This chapter contains the following information: •...
  • Page 62: Configuring The Cisco Unified Ip Phone

    Configuring the Cisco Unified IP Phone Cisco WebEx on the Cisco Unified CM If you are using Cisco Unified CM firmware release 8.0, Cisco WebEx is not enabled by default; you must enable Cisco WebEx manually in the External Data Locations Information field. See the “External...
  • Page 63: Managing Cisco Unified Ip Phones

    You must restart your system after you have completed the configuration tasks in this section. Use the tasks in this section to configure the Cisco Unified IP Phone for MIDlets. When you are finished configuring your settings, click Save and follow the prompts to restart the system.
  • Page 64: Device Information

    Enter the settings to configure the Cisco Unified IP Phone 7975 using the information in Table 2-1 as a guide. Assign the same directory number that is assigned to the Cisco TelePresence device to the  Note Cisco Unified IP Phone 7975. Table 2-1...
  • Page 65 Join Across Lines — Default. Use Trusted Relay Point Default. BLF Audible Alert Setting (Phone Default. Idle) BLF Audible Alert Setting (Phone Default. Busy) Always Use Prime Line Default. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 66 A custom Softkey template without supplementary service Softkeys must be used for a Hot line Device. Note When you are finished making changes, click Save to save your settings. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 67: Protocol Specific Information

    Configuring the Cisco Unified IP Phone for MIDlets Configuring the Cisco Unified IP Phone Protocol Specific Information Link the Cisco TelePresence device to Cisco Unified Communications Manager phone profiles for the presence group and security-related SIP phone settings using the information in Table 2-2 as a guide.
  • Page 68: Expansion Module Information

    • The server designation can be either the IP address or the hostname of the Cisco TelePresence device. If a server hostname is used, it must be resolvable by the Cisco Unified IP Phone 7975. Note • The format for each required field is http://server hostname: or IP address: Followed by the 8080 port address, then a slash and one of the following, depending on the field: –...
  • Page 69 Release 8.0 only) Secure Services URL — Yes (CUCM http://server:8080/IPaddress/getservicesmenu.jsp Release 8.0 only) For CTS Release 1.7 and Later Note CTS Release 1.7 and later releases require MIDlets. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 70: Extension Information

    Cisco Unified IP Phone 7975 Extension Information Field Required? Setting Check-Box — Leave box unchecked. Enable Extension Mobility Log Out Profile — Current Device Settings. Log in Time — <None> Log Out Time Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 2-10 OL-21851-01...
  • Page 71: Mlpp Information

    Secure Shell Admin Password Product Specific Configuration Layout Table 2-10 describes fields found in the Product Specific Configuration Layout section on the Phone Configuration page. Leave all fields unchanged. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 2-11 OL-21851-01...
  • Page 72 Choose a day of the week. Display On Time — Leave the default setting. Display On Duration — Leave the default setting. Display Idle Timeout — Leave the default setting. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 2-12 OL-21851-01...
  • Page 73 Detect Unified CM Connection Leave the default setting (Normal). Failure Minimum Ring Volume 0-Silent. Additional drop-down menu choices: • 2 through 15. HTTPS Server — HTTP and HTTPS Enabled Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 2-13 OL-21851-01...
  • Page 74: Configuring Midlets

    Cisco TelePresence System (CTS) Release 1.5 and later releases. The Cisco Unified IP Phone auto-configures the IP address of the CTS. The CTS obtains the phone IP address using continuous data protection (CDP) data and CTS sends the command to the Cisco Unified IP Phone to start the MIDlet.
  • Page 75: Cisco.com

    Go to the Support Download Software page on Cisco.com to download Cisco Unified CM Release 7.0.2 or 7.1.2. The supported MIDlet version with the .jad and .jar files for the Cisco TelePresence MIDlet Phone Application is embedded in these software files. Note...
  • Page 76: Creating Midlets Ip Phone Service In Cisco Unified Cm

    MIDlet application being added to Cisco Unified CM – YY is the build version of the MIDlet application being added to Cisco Unified CM – Service Category—Required. Select Java MIDlet from the drop-down menu.
  • Page 77: Configuring The Midlets Ip Phone Interface

    Step 7 Configuring the MIDlets IP Phone Interface The Cisco Unified IP Phone auto-configures the IP address of the CTS; the CTS obtains the phone IP address using continuous data protection (CDP) data and the CTS sends the command to the Cisco Unified IP Phone to start the MIDlet.
  • Page 78: Setting Phone Url Parameters For Midlets

    Click Save to save your settings. Step 4 Configuring a Remote Phone To configure the system to use your CTS Cisco Unified IP phone remotely, follow these steps: Log in to the Cisco Unified CM Administration interface. Step 1 Navigate to Device > Phone and use the search fields to find the phone you wish to use remotely.
  • Page 79 (for example, if you enter test key soft5, the 5th soft key on the phone is activated). Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 2-19...
  • Page 80: Where To Go Next

    Where to Go Next Where to Go Next See the following chapters: Chapter 3, “Verifying and Troubleshooting the Cisco TelePresence System Configuration.” Chapter 5, “Configuring MIDlets-Enabled Features” Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 2-20 OL-21851-01...
  • Page 81: Verifying Your Configuration

    Verifying and Troubleshooting the Cisco TelePresence System Configuration Revised: December, 2010, OL-21851-01 Contents The following sections describe how to verify your Cisco TelePresence System (CTS) with Cisco Unified Communications Manager (Cisco Unified CM) configuration: • Verifying Your Configuration, page 3-1 •...
  • Page 82: Troubleshooting Your Configuration

    The Cisco TelePresence System has been installed and configured according to the instructions in Cisco TelePresence System Assembly Guides. • Cisco Unified CM has been configured to support the Cisco TelePresence System as described in this guide. Table 3-1 Troubleshooting the Cisco TelePresence Configuration...
  • Page 83 – Disable Speakerphone and Headset Apply and Save the configuration. Reset the device. See the “Managing Phone Reset and Codec Connectivity” section on page 3-11 for reset information. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 84 Chapter 2, “Configuring the Cisco Unified IP Phone for MIDlets” information about configuring external URLs. See also the “Managing Phone Reset and Codec Connectivity” section on page 3-11 for reset information. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 85 Verify the phone registration by doing the following: • CTS MAC address is entered incorrectly. Log in to the Cisco Unified CM administration interface. Click on the IP address and verify the phone registration. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 86 Collect a packet capture if necessary to Network Issues submit to Cisco technical response for Intermittent network issues could cause • further review. packets to be dropped. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 87 Cisco Unified IP Phone 7975 to the upgrade. minimum version required. But if the firmware on the IP phone is outdated, the phone may reject the direct firmware upgrade. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 88: Managing Passwords

    CTS; and then Calling Service is restarted Alternately you can click Reset, which causes the CTS to reboot. On startup, the CTS reads the Cisco Unified CM configuration and applies any changes. See the “Secure Shell Information” section on page 1-20 for more information about password aging.
  • Page 89: Resetting Your Cts Codec Password

    After the system verifies the strength of the new password, the password gets reset, and you get prompted Step 9 to press any key to exit the password reset utility. Resetting Your CTS Codec Password You must be in the Cisco TelePresence room to read the newly requested passcode that shows on the Note main display. ...
  • Page 90 If this happens, repeat Step 1 Step Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 3-10 OL-21851-01...
  • Page 91: Managing Phone Reset And Codec Connectivity

    $ Note If you are using the CTS with a Cisco Unified Communications Manager, the next time you perform a “Refresh” or “Reset” from the Cisco Unified CM, the administration account name and password will be reconfigured to the values specified in the Cisco Unified CM device page.
  • Page 92: Resetting The Cisco Unified Ip Phone 7970 Series

    Cisco Unified Communications Manager. Resetting the Cisco Unified IP Phone 7970 Series Reset a Cisco Unified IP Phone at any time by following these steps: If a call is in progress, the phone does not reset until the call completes.
  • Page 93: Restoring Connectivity To The Codec

    Connectivity should automatically be restored. For more information about the CTS codec, refer to the Cisco TelePresence System Assembly, Use & Care, and Field-Replaceable Unit Guide for your system on Cisco.com: Support >...
  • Page 94: Related Information

    Related Information See the Cisco TelePresence System Troubleshooting Guide for information about system passwords and troubleshooting the CTS and Cisco Unified CM Administration interfaces and related hardware components. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 3-14...
  • Page 95: Managing Cisco Unified Ip Phone Features

    • Changing the Cisco Phone User Interface Screen Background This section describes how to change the background on the CTS Cisco Unified IP phone user interface to black—a recommended change that will improve the Cisco TelePresence experience. Use the information in the following sections to change the background on your phone interface: •...
  • Page 96: Checking For Tftp Service

    Managing Cisco Unified IP Phone Features Changing the Cisco Phone User Interface Screen Background Checking for TFTP Service To verify or activate TFTP service, follow these steps from the Cisco Unified Communications Manager Serviceability menu: Choose Tools > Service Activation.
  • Page 97 From the Tools drop-down menu, choose Control Center - Feature Services. From the CM Services menu, click the Cisco TFTP radio button. Click the Refresh button. Once the Cisco TFTP service has restarted, you can change the background setting on the phone by Step 8 proceeding to Setting Background Images on the Cisco TelePresence Phone.
  • Page 98: Managing The Speed-Dial Directory

    Users use the Cisco Unified CM User Options menu to change the speed-dial buttons on their phones.
  • Page 99: Speed Dial User Options

    Speed Dial User Options To use the speed-dial feature, follow these steps: Step 1 Log in as user to the Cisco Unified CM User Options page. Step 2 From the User Options drop-down menu select Device. The Device Configuration page appears.
  • Page 100 Click the Reset or the Restart icon or the Resest or Restart buttons to complete the action. To return to the previous window without resetting or restarting the device, click Close. A device must be registered with Cisco Unified Communications Manager in order to reset or Note restart it.
  • Page 101: Configuring Midlets-Enabled Features

    • One Phone Per Office The One Phone per Office feature expands the capabilities of the Cisco Unified IP Phone to function as the single desk phone in the room while retaining the phone’s function as a terminal for the Cisco TelePresence system.
  • Page 102: One Phone Per Office

    • Requires no administrative support for moving phones or staff from one location to another. For the Cisco Unified IP Phone to perform E911 functions, the Cisco Unified CM and network (switches Note and routers) must be correctly configured. See the...
  • Page 103: Enabling One Phone Per Office

    See also the cdp-forward interface and show cdp-forward commands. Enabling One Phone Per Office For One Phone Per Office feature wiring information, see the Cisco TelePresence System Assembly, Use Note & Care, and Field Replaceable Unit Guide for your system on Cisco.com: ...
  • Page 104: Quality Per Display - 720P (Lite)

    However, video from the 720p (Lite) CTS will not be seen on the legacy endpoint. Video from other CTS endpoints in the call will be seen on both legacy and 720p (Lite) endpoints. For configuration information, see Product Specific Configuration Layout. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 105: Self View Control

    On the CTS 1300, which has three cameras and a single display, the self view image is displayed from the center camera. Once you are in Self View mode, you can use the CTS Cisco Unified IP phone to select between Left, Center, and Right camera views.
  • Page 106: Dismissing Calls

    You can dismiss calls while in Self View mode without disrupting the Self View video and active presentation. When a call is dismissed, you are taken back to the Self View page. If you have voicemail configured in Cisco Unified CM, the incoming call alert is not issued because the Note call goes directly to voicemail.
  • Page 107: Where To Go Next

    Cisco TelePresence System Command-Line Interface Reference Guide • Cisco TelePresence System Messages Guide • Cisco Unified Communications Manager MIDlets Feature Guide for the Cisco TelePresence System • Phone Where to Go Next Chapter 3, “Verifying and Troubleshooting the Cisco TelePresence System Configuration.”...
  • Page 108 Chapter 5 Configuring MIDlets-Enabled Features Where to Go Next Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
  • Page 109: Contents

    Microsoft Exchange and Lotus Notes. This chapter provides an overview of how to add parameters to Cisco Unified Communications Manager (Cisco Unified CM) and collect information from the current installation of the Cisco Unified CM to initialize the Cisco TelePresence Manager meeting schedule application.
  • Page 110: Configuring Microsoft Messaging Software For Cisco Telepresence Manager

    CTS environment, which allows users to connect to a remote meeting site with the touch of a button. To enable these features, you must provide the Cisco TelePresence Manager with the contact and access information it requires to work with your network. This section contains the following tasks: •...
  • Page 111 When you install Cisco TelePresence Manager, the Cisco Media Convergence Server hard drive is formatted, and any existing data on the drive is overwritten. Cisco recommends you configure the system using static IP addressing so it will be easy to manage. •...
  • Page 112: Configuring Microsoft Exchange For Cts Manager

    Make a copy of the Microsoft Exchange certificate and place it in a folder that is accessible to the Step 1 computer that has browser access to the Cisco TelePresence Manager server. Request a certificate for the Active Directory. The certificate file is named _.crt by default. An enterprise...
  • Page 113: Deploying Microsoft Exchange 2003

    Step 4 “Active Directory Users and Computers” to create the room accounts, or use any custom script to create the room account. If the room is already created, use the information from the Cisco Unified CM and skip this step.
  • Page 114 Provide an adequate mailbox quota for the Step 3 ctsmanaccount Cisco recommends providing at least 1 GB of mailbox quota for a deployment of up to 125 Note Cisco TelePresence System endpoints. Additional mailbox quota is recommended if feasible. Log in to the CTS Manager mailbox once to verify that the user mailbox is set up correctly.
  • Page 115 Get-mailbox -server tsbu-ctmpc19 | get-mailboxpermission Get-mailboxpermission –identity TelepresenceRoom9 • Set the parameters for the meeting to be displayed on the Cisco Unified IP Phone by setting the following Step 9 properties in the Room mailbox to False: DeleteSubject—Set-MailboxCalendarSettings -Identity TelepresenceRoom9 -DeleteSubject •...
  • Page 116 Disable Form-based authentication (FBA). FBA is enabled by default in Microsoft Exchange 2007 and Step 13 must be disabled for Cisco TelePresence Manager to function. Disable FBA by completing these steps: Choose EMC > Server Configuration > Client Access > Outlook Web Access > Exchange (Default Web Site) >...
  • Page 117: Migrating Microsoft Exchange Servers

    NTP to avoid having the room calendar not updating correctly. Note Cisco strongly recommends that you enter the NTP server by which Cisco Unified CM synchronizes its clock as the primary NTP server. If these servers are out of synchronization, CTS-Manager may not update and delete unwanted meetings.
  • Page 118 Click Test Connection and make sure that the test is successful. Step 9 Click the Apply button and wait for CTS-Manager to sync up the data from all of the Cisco TelePresence mailboxes. This could take from few minutes to a few hours depending on the size of your deployment.
  • Page 119 Step 9 Click the Apply button and wait for CTS-Manager to sync up the data from all of the Cisco TelePresence mailboxes. This could take from a few minutes to a few hours depending on the size of your deployment.
  • Page 120: Configuring Ibm Domino For Cts-Manager

    Select the specific resource reservation database and right click to select Database > Access Control. Choose the account as specified below and set permissions per the instructions. Create a room resource in IBM Domino for each Cisco TelePresence or video conferencing room. Verify Step 3 the following if applicable: Create a new resource reservation database •...
  • Page 121: Directory Assistance In A Domino Deployment

    Downloading a Cisco Unified Communications Manager Certificate, page 6-15 • Creating an Application User for CTS Manager, page 6-15 Adding CTS Endpoints and Cisco Unified IP Phone Devices, page 6-16 • • Configuring Cisco Unified CM Server Names, page 6-17 Configuring the Options File, page 6-18 •...
  • Page 122: Prerequisites

    “Configuring Cisco Unified Communications Manager for the Cisco TelePresence System.” Note Cisco recommends that you configure the system using static IP addressing so it will be easy to manage. If you see the test connection failure message in a non-DNS environment, you may need to specify IP addresses for your Cisco Unified CM server(s) and other network devices.
  • Page 123: Creating An Application User For Cts Manager

    Deleting a Cisco Unified CM from your network does not delete the corresponding CTS-Trust Note certificate; it remains in the system. If you add back to your network a deleted Cisco Unified CM, you will not need to upload the trust certificate again; an “existing file” error will be detected.
  • Page 124: Adding Cts Endpoints And Cisco Unified Ip Phone Devices

    Cisco Unified CM and resync in the Microsoft Exchange or IBM Domino window in CTS-Manager. Assign the same directory number (DN) as the Cisco Unified IP phone that is associated with the CTS endpoint. If a room display name is changed once CTS Manager is up and running, CTS-Manager reads...
  • Page 125: Configuring Cisco Unified Cm Server Names

    In the Directory Number Information window, select the Allow Control of Device from CTI check-box. For each Cisco Unified IP phone that is associated with the CTS endpoint, select the Allow Control of Device from CTI check-box at the bottom of the Device Information window.
  • Page 126: Configuring The Options File

    Note Cisco Unified CM is configured with DNS but has IP address in the Server Configuration. In a typical deployment, all applications are either DNS or non-DNS. A Cisco Unified CM node that has been designated as publisher is not supported in mixed mode.
  • Page 127: Downloading Device Packs

    Downloading Device Packs If the Cisco TelePresence device is not listed on the Cisco Unified Communications Manager phone list, you must add the device. The Cisco TelePresence device is included in the latest device packs for Cisco Unified CM. To download device packs, follow these steps: Go to the following location on Cisco.com:...
  • Page 128: Testing Cisco Unified Cm With The Pre-Qualification Assistant

    CTS Manager Figure 6-1 shows the Cisco Unified CM test window that allows you to test the Cisco Unified CM configuration. The Cisco Unified CM Test Configuration form requires the same data for all three network environments.
  • Page 129: Where To Go Next

    Setting Up the Room to Use Cisco TelePresence Manager Where to Go Next Where to Go Next See the Cisco TelePresence System Manager home page on Cisco.com for support documentation. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 6-21 OL-21851-01...
  • Page 130 Chapter 6 Setting Up the Room to Use Cisco TelePresence Manager Where to Go Next Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 6-22 OL-21851-01...
  • Page 131 Turning on a specific MIB enables an SNMP trap. Table A-1 lists MIBs, RFCs, and SNMP trap messages that are supported by the Cisco TelePresence System (CTS). SNMP MIB files can be found in the following directories: • SNMP version 1 MIB files are in the v1 directory.
  • Page 132: Cts Snmp Trap Message Matrix

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System CTS SNMP Trap Message Matrix Table A-1 CTS MIBs, RFCs, and SNMP Trap Messages MIB File Trap Name RFCs CISCO-TELEPRESENCE-MIB.my ctpPeripheralDeviceCategoryCode — ctpPeripheralDeviceNumber ctpPeripheralPowerCode ctpPeriStatusChangeNotification Note Replaces...
  • Page 133: Configuration Management Messages

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Configuration Management Messages Table A-1 CTS MIBs, RFCs, and SNMP Trap Messages MIB File Trap Name RFCs CISCO-ENVMON-MIB.my ciscoEnvMonTempStatusChangeNotif — CISCO-SYSLOG-MIB.my clogMessageGenerated SNMPv2-MIB.my • coldStart • warmStart •...
  • Page 134: Peripheral Status Messages

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Peripheral Status Messages Peripheral Status Messages Table A-3 lists peripheral status messages. Table A-3 Peripheral Status Notification Return Values ctpPeripheralDescription This object specifies a description of the attached peripheral. Peripheral description may be the peripheral type, model and/or version information or a peripheral signal description.
  • Page 135 Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Peripheral Status Messages Table A-3 Peripheral Status (continued) Notification Return Values ctpPeripheralDeviceCategory— unknown (0)—Unknown Device • Designates a device category. other (1)—None of the listed device •...
  • Page 136 Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Peripheral Status Messages Table A-3 Peripheral Status (continued) Notification Return Values CtpPeripheralStatusCode commError • ctpEtherPeripheralStatus— noError (0)—Expected peripheral device is functioning through the attached • Information about a single peripheral port.
  • Page 137 Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Peripheral Status Messages Table A-3 Peripheral Status (continued) Notification Return Values ctpDVIPeripheralStatus— Cable Information about a single peripheral • plugged (1)—Peripheral cable is plugged. attached through a DVI port.
  • Page 138: Event History Messages

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Event History Messages Table A-3 Peripheral Status (continued) Notification Return Values ctpRS232PeripheralStatus— connected (1)—Peripheral connection via RS232 is working properly. • Information about a single peripheral unknown (2)—Peripheral connection via RS232 is not working properly. It may •...
  • Page 139: Trap Notification Messages

    • deviceError, linkError Cisco TelePresence Call (CTPC) MIBs CTPC call MIBs allow you to make a call through the SNMP MIB. Cisco TelePresence Call MIBs include the following: Call Attributes MIBs, page A-10 • Call Configuration Group MIBs, page A-11 •...
  • Page 140: Cisco Telepresence Call (Ctpc) Mibs

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Call Attributes MIBs Table A-7 lists Cisco TelePresence Call Attributes MIBs. Table A-6 Call Attributes MIBs Type Attributes ctpcAttributes (BITS) interop (0) •...
  • Page 141: Call Configuration Group Mibs

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Call Configuration Group MIBs Table A-7 lists Cisco TelePresence Call Configuration Group MIBs. Table A-7 Call Configuration Group MIBs Type Trap Notification Enable...
  • Page 142: Call Information Group Mibs

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs CISCO-TELEPRESENCE-CALL-MIB::ctpcStatFallingThreshold.latency.all = Gauge32: 180 CISCO-TELEPRESENCE-CALL-MIB::ctpcStatStartupAlarm.latency.all = INTEGER: risingOrFallingAlarm(3) CISCO-TELEPRESENCE-CALL-MIB::ctpcStatMonitoredStatus.latency.all = INTEGER: notInService(2) #>snmpset cts1 ctpcStatMonitoredStatus.latency.all i 1 CISCO-TELEPRESENCE-CALL-MIB::ctpcStatMonitoredStatus.latency.all = INTEGER: active(1) Disable Monitoring #>snmpset cts1 ctpcStatMonitoredStatus.latency.all i 2...
  • Page 143: Call Receive And Transmit Mibs

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Call Receive and Transmit MIBs Table A-7 lists Call Receive and Transmit MIBs. Table A-9 Call Receive and Transmit MIBs Type Attributes ctpcTxFrameRate...
  • Page 144: Call Management System Response Code Mibs

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Call Management System Response Code MIBs Table A-7 lists Call Management System Response Code MIBs. Table A-11 Call Management System Response Code MIBs...
  • Page 145: Codec Type Mibs

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Codec Type MIBs Table A-7 lists Codec Type MIBs. Table A-13 Codec Type MIBs Type Attributes CtpcCodecType unknown (1) • other (2) •...
  • Page 146: Ctpc Statistics Objects And Tables

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs CTPC Statistics Objects and Tables This section contains the following information tables: Call Statistics, page A-16 • • Call Control, page A-16 •...
  • Page 147: Ctpc Statistics Stream Type Table Mib

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Miscellaneous Call Control Table A-17 contains extra call control information. Table A-17 Miscellandous Call Information and Control Call Specific Information and Call Control Type —...
  • Page 148 Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Table A-19 Statistics Stream Source Table MIB Type ctpcStatStreamSourceTable • ctpcTxActive • ctpcTxTotalBytes • ctpcTxTotalPackets ctpcTxLostPackets • ctpcTxPeriodLostPackets • ctpcTxCallLostPackets • ctpcTxIDRPackets •...
  • Page 149: Call Event History Group Mibs

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Call Event History Group MIBs Table A-20 lists Cisco TelePresence Call Event History Group MIBs. Table A-20 Call Event History Group MIBs...
  • Page 150: Supported Call States Mibs

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Supported Call States MIBs CISCO-TELEPRESENCE-CALL-MIB::ctpcStatStartupAlarm.jitter.audio = INTEGER: risingOrFallingAlarm(3) CISCO-TELEPRESENCE-CALL-MIB::ctpcStatMonitoredStatus.jitter.audio = INTEGER: active(1) 2008-08-19 21:31:58 <UNKNOWN> [UDP: [172.28.28.24]:32793]: SNMPv2-MIB::sysUpTime.0 = Timeticks: (4431) 0:00:44.31 SNMPv2-MIB::snmpTrapOID.0 = OID: CISCO-TELEPRESENCE-CALL-MIB::ctpcStatNotificaion CISCO-TELEPRESENCE-CALL-MIB::ctpcStatEventMonObjectInst.1 = OID: CISCO-TELEPRESENCE-CALL-MIB::ctpcAvgCallJitter.1.audio.priCodec...
  • Page 151: Snmp Objects Value Persistence

    Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System SNMP Objects Value Persistence SNMP Objects Value Persistence SNMP objects are reset to pre-saved values when SNMPD is restarted. Supported objects are listed in Table A-23. Command-line interface (CLI) is used to preserve the pre-set values for the objects listed in, as described in the “SNMP Objects Value Persistence CLI”...
  • Page 152: Snmp Special Characters

    MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System SNMP Special Characters SNMP Special Characters Table A-24 lists special SNMP characters that are supported on the Cisco Unified CM Administration interface. Table A-24 Supported SNMP Graphic User Interface Characters...
  • Page 153 Enabling the Satellite Feature, page B-4 Cisco TelePresence over Satellite Networks The Cisco TelePresence over Satellite Networks solution extends the reach of Cisco TelePresence to remote, tactical locations where terrestrial bandwidth is not available. This solution incorporates existing Cisco TelePresence endpoint and infrastructure products with new software releases designed to function more effectively on poor, high-delay networks.
  • Page 154: Cisco Telepresence Over Satellite Networks

    (SCPC) configuration over a single-hop satellite link. Note Because the Cisco TelePresence video and audio are traveling up to the satellite and back down to an earth station, significant (500 ms or more) latency is introduced into the signal. The result is noticeable delay in the conversation.
  • Page 155: Ordering A Satellite License

    Chapter 2, “Configuring the Cisco Unified IP Phone for MIDlets.” After making sure that the license is available on your computer, log in to the Cisco Unified CM Step 2 Administration interface and follow these steps: From the Navigation drop-down menu in the upper right corner, select Cisco Unified OS Administration and click Go.
  • Page 156: Identifying The Cts Satellite Endpoints

    Identifying the CTS Satellite Endpoints Identifying the CTS Satellite Endpoints After you have loaded the satellite license on Cisco Unified CM, identify the CTS satellite endpoints so that they can retrieve the satellite licenses. To identify the CTS satellite endpoints using the Cisco Unified CM administration interface, follow these steps: Log in to the Cisco Unified CM Administration interface.
  • Page 157: Product Specific Configuration Layout Help

    Table C-1 contains detailed information about the Product Specific Configuration fields in the Cisco Unified Communications Manager Administration interface. To access this information from the administration interface, click the question mark icon (online help) located at the top of the...
  • Page 158 No value indicates the end of the day. Maximum value is 24 hours. This value is in free form hours and minutes. “1:30” would activate the display for one hour and 30 minutes. Maximum length: 5 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-13677-05...
  • Page 159 Disabled When the phone is in Screen Save mode this will turn the display on when a Incoming Call call is ringing. RTCP Disabled Maintains statistics for audio. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-13677-05...
  • Page 160 Specifies an IP address and port of a remote system where log messages are sent. Maximum length: 32 Advertise G.722 Codec Indicates whether Cisco Unified IP Phones will advertise the G.722 codec to System Cisco Unified Communications Manager. Codec negotiation involves two...
  • Page 161 The phone sends the log data to the IPv6 server specified in this field. However, as of Cisco Unified CM release 7.1(2), the log viewer application cannot receive log data that gets sent to an IPv6 address. You can view the log data by using a network packet sniffer.
  • Page 162 Connection Failure to Cisco Unified Communications Manager (Cisco Unified CM), which is the first step before device failover to a backup Cisco Unified CM/SRST occurs. Valid values specify Normal (detection of a Cisco Unified CM connection failure occurs at the standard system rate) or Delayed (detection of a Cisco Unified CM connection failover occurs approximately four times slower than Normal).
  • Page 163: L O S S A R Y

    AES-192, and AES-256, adopted from a larger collection originally published as Rijndael. Each AES cipher has a 128-bit block size, with key sizes of 128, 192 and 256 bits, respectively. A phone set to automatically answer an inbound call. Use the Auto Answer feature in Cisco Unified Auto Answer Communications Manager.
  • Page 164 CTI Manager is required in a cluster for applications that use TAPI or JTAPI Computer Telephony Cisco CTI Manager Integration (CTI). The CTI Manager acts as a broker between the CTI application and the Cisco Unified Communications Manager Service. It provides authentication of the application and enables control or monitoring of authorized devices.
  • Page 165 DSCP for TelePresence Calls field description: This parameter specifies the DSCP value for Cisco TelePresence calls. This parameter is set to the default value unless a Cisco support engineer instructs otherwise. This is a required field, if present on your system. Default: CS4(precedence 4) DSCP (100000) and is selectable per device.
  • Page 166 High definition display. High-definition video or HD video refers to any video system of higher resolution than standard-definition (SD) video, and most commonly involves display resolutions of 1280×720 pixels (720p) or 1920×1080 pixels (1080i/1080p). Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System GL-4 OL-21851-01...
  • Page 167 A theoretical means of describing visible light that is determined by comparing its hue with a heated light temperature black-body radiator. The lamp’s color temperature is the temperature in kelvins at which the heated black-body radiator matches the hue of the lamp. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System GL-5 OL-21851-01...
  • Page 168 Allows you to touch the meeting that is listed on the in-room CTS Cisco Unified IP phone to start a One-Button-to-Push Cisco TelePresence meeting. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System...
  • Page 169 It contains an onboard Gigabit Ethernet switch. For example, in a CTS 3000 or CTS 3200 system, the primary codec controls two secondary codecs as well as many system components and the graphical user interfaces (GUI). In a Cisco TelePresence 1000, it controls all system functions.
  • Page 170 Sysop identify and resolve system operation problems. These messages are available to the user. System Logs (syslog). Debugging logs that are collected from your system and used by Cisco technical Syslog response to diagnose and resolve issues. These messages are not ordinarily seen by the user.
  • Page 171 Transfer Protocol (HTTP) that facilitates collaboration between users in editing and managing documents and files stored on World Wide Web servers. WebDAV was defined in RFC 4918 by a working group of the Internet Engineering Task Force (IETF). Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System GL-9 OL-21851-01...
  • Page 172 Glossary Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System GL-10 OL-21851-01...
  • Page 173 Cisco Unified CM 6-13 Description Cisco Unified CM Help Fields Device Mobility Mode Forwarding Delay Device Pool Cisco Unified Communications Manager Ignore Presentation Indicators certificate 6-15 IP Address Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-1 OL-21851-01...
  • Page 174 1-35 Calling Search Space Activation Policy 1-34 MLPP Calling Search Space 1-35 Secondary Calling Search Space for Fall Target (Destination) 1-35 Forward 1-34 Call Information Display 1-37 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-2 OL-21851-01...
  • Page 175 Response Code A-14 MAC Address Cisco Unified CM Call A-13 Media Resource Group List Codec Type A-15 Network Hold MOH Audio Source Remote Device Type A-14 Network Locale Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-3 OL-21851-01...
  • Page 176 Recording Tone Remote Volume 2-13 Product Specific Configuration Layout settings RTCP 2-13 Settings Access 802.1x Authentication 2-12 2-13 Span to PC Port Advertise G.722 Codec 2-13 2-13 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-4 OL-21851-01...
  • Page 177 Self View Logging Display Self View, behavior Log Server MLPP Domain field 1-10 Minimum Ring Volume PC Port PC Voice VLAN Access Peer Firmware Sharing Online Help Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-5 OL-21851-01...
  • Page 178 1-18 reset the phone to the factory image 3-13 International Dialing Digits 1-18 Resetting a Cisco Unified IP Phone 3-12 Inter Site Access Code 1-18 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-6 OL-21851-01...
  • Page 179 SNMP trap receive parameter Packet Capture Mode SNMP (v3) Trap Username 1-25 Presence Group SNMP trap receive parameters 1-25 Rerouting Calling Search Space SNMP(v2c) Community String 1-26 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-7 OL-21851-01...
  • Page 180 Check User Credentials Network Issues Conference room is deleted from meeting schedule Profile or Provisioning Issues Correct Typos in URL SIP Issues CTL File Issues TFTP Issues Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-8 OL-21851-01...
  • Page 181 Supported Characters Issues TCP Issues Test Codec Connection Verify Phone in the System Verify Phone Registration Verifying registered devices WebEx Adding a New Phone with MIDlets Capability Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-9 OL-21851-01...
  • Page 182 Index Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-10 OL-21851-01...

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