Cisco systems router getting started guide (222 pages)
Summary of Contents for Cisco CTS-500
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Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System December, 2010 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-21851-01...
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OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks.
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Device Information Protocol Specific Information Certification Authority Proxy Function (CAPF) Information MLPP Information 1-10 Product Specific Configuration Layout 1-10 Product Specific Configuration Layout Window 1-11 Optional Hardware 1-16 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
Multiple Call/Call Waiting Settings on Device X 1-37 Forwarded Call Information Display on Device X 1-37 Assigning a Directory Number for the Shared-Line Cisco Unified IP Phone 1-38 Adding a New Directory Number 1-38 Configuring the Directory Number for a Shared Line...
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Configuring MIDlets 2-14 Uploading Files to the Cisco Unified CM TFTP Directory 2-14 Downloading Cisco TelePresence MIDlet Phone Application .jad and .jar Files from Cisco.com 2-15 Uploading Cisco TelePresence MIDlet Phone Application .jad and .jar files to Cisco Unified CM...
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Managing the Switch Enabling One Phone Per Office Monitoring the One Phone Per Office Feature T1 Support Extended Reach Quality Per Display - 720p (Lite) Self View Control Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
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Adding a Cisco TelePresence Device 6-18 Downloading Device Packs 6-19 Installing the Device 6-19 Testing Cisco Unified CM with the Pre-Qualification Assistant 6-20 Where to Go Next 6-21 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
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Contents MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Contents CTS SNMP Trap Message Matrix Configuration Management Messages Peripheral Status Messages Event History Messages Trap Notification Messages Cisco TelePresence Call (CTPC) MIBs Call Attributes MIBs A-10 Call Configuration Group MIBs...
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Loading a Satellite License on Cisco Unified CM Identifying the CTS Satellite Endpoints Enabling the Satellite Feature Product Specific Configuration Layout Help Contents L O S S A R Y Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
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Contents Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System viii OL-21851-01...
Obtaining Documentation and Submitting a Service Request, page x Objective The Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System provides information to help you use the Cisco Unified Communications Manager (Cisco Unified CM) Administration interface to configure the Cisco TelePresence System (CTS). Audience This guide provides information for network administrators who are responsible for configuring and supporting Cisco Unified IP Phones and the CTS.
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“Glossary” • “Index” Notices Cisco Unified CM does not support the “$” (currency symbol) in system passwords. Cisco recommends Note that you do not use the “$” symbol in any of your Cisco TelePresence passwords. What’s New The following features are new: •...
Guide. Self View Control The Self View feature allows you to view how you will be seen by others in a Cisco TelePresence meeting before the meeting begins. By touching the Self View softkey on your CTS Cisco Unified IP phone while the CTS is idle, you can see a mirror image of your room for a specified amount of time, as configured in the “Maximum Self View Time (in seconds)”...
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—6 units for the Cisco TelePresence unit. – CTS and the Cisco Unified IP Phone are both configured in Cisco Unified CM as a shared line. Note For all SCCP and SIP firmware upgrades from firmware release versions earlier than 8.3(3) to version 8.5(3) or a later release, you must first upgrade your firmware to version 8.5(2).
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(for example, 000B6A409C405). Cisco Unified CM makes the MAC address a required field for Cisco Unified IP phone device configuration. When entering the MAC address in Cisco Unified CM fields, do not use spaces or dashes, and Note do not include any other characters that may precede the MAC address on the label.
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(mixed mode) in the Configuration Settings for CTL Client • in Cisco Unified CM Administration > System > Enterprise Parameters. To configure and verify cluster security mode, see the Verifying the Cisco Unified Communications Manager Security Mode section of the Cisco TelePresence Security Solutions Guide.
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Takes a snapshot of all of your settings on the Phone Configuration page, which is displayed in a new window. Click the Save icon or the Save button to complete the action. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
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Click OK or Cancel to complete the action. Cisco Unified IP Opens the Phone Configuration page for that device. See Adding a Phone Cisco TelePresence Device for information about configuring your device. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System viii OL-21851-01...
Cisco TelePresence. Guide Features supported on the CTS Cisco Unified IP • Cisco Unified Communications Manager MIDlets Feature Guide for Phone using MIDlets. the Cisco TelePresence System Phone Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
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Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at the following URL: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html...
Configuring Cisco Unified Communications Manager for the Cisco TelePresence System Revised: December, 2010, OL-21851-01 Contents The following sections explain how to use Cisco Unified Communications Manager (Cisco Unified CM) to configure a Cisco TelePresence System (CTS) device: • Overview, page 1-2 •...
Where CCM-server-name is the name or IP address of the server. Note You may need to specify the address of the server where Cisco Unified CM is installed. If your network uses DNS services, you can specify the hostname of the server. If your network does not use DNS services, you must specify the IP address of the server.
Configuring Cisco Unified Communications Manager for the Cisco TelePresence System Configuring the Options File Configuring the Options File Cisco Unified CM is customized with an options file to configure support for the Cisco TelePresence system (CTS). To configure the options file, follow these steps: Step 1 Log in to the Cisco Unified CM Administration interface.
Adding a Cisco TelePresence Device If the Cisco TelePresence software device is not listed on the Cisco Unified Communications Manager phone list, you must add the device. The Cisco TelePresence device is included in the latest device packs for Cisco Unified CM.
“Prerequisites” section on page -iv for information about determining the MAC address. To add a new phone as a Cisco TelePesence device, follow these steps from the Cisco Unified Communications Manager Administration menu bar: Log in to the Cisco Unified CM Administration interface.
Note Your Settings for more information. To configure a Cisco TelePresence device, perform the tasks in this section. When you are finished configuring your settings, click Save and follow the prompts to restart the system. Before You Begin In the Phone Configuration window, verify that the Phone Type and Device Protocol lists contain the following information: •...
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Details window, which shows the current device mobility settings. Owner User ID — Saved User IDs. Leave field as <None>. Phone Load Name — Specify required version of Cisco TelePresence System if no device default is set. Use Trusted Relay Point — Default. Always Use Prime Line Default.
Cisco Unified CM. SIP Profile Standard SIP Profile. Note Information in this field reflects SIP profiles that have been created on this Cisco Unified CM. Digest User — <None> Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
When you are finished making changes, click Save to save your settings. Note Certification Authority Proxy Function (CAPF) Information This option will not be visible unless you have enabled CAPF on the Cisco Unified Communications Note Manager service parameter. ...
Product Specific Configuration Layout The Product Specific Configuration Layout window allows you to manage product-specific information for your Cisco TelePresence device. The Cisco TelePresence System device type must be specifically selected before you can upgrade to new Note CTS software releases.
Product Specific Configuration Layout Window Figure 1-1 shows an example of the Product Specific Configuration Layout window. Note The Product Specific Configuration Layout window appears similarly for all Cisco TelePresence devices. Figure 1-1 Product Specific Configuration Layout Window Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System...
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• High Detail, Limited Motion: 720p (Lite) • Network friendly for personal systems: 480p • The audio addin conf softkey is not available on the Cisco Unified IP Note Phone when using the 720p (Lite) feature. You must have...
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Required? Description Days Display Not Active — Specifies the days of the week that the Cisco TelePresence system display remains off by default. Choices are Monday through Sunday. Default is Sunday To select multiple days, hold down the Control key.
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On the CTS 500, the lights are powered by the display. When the display Note turns off according to the display settings in Cisco Unified CM, the lights also turn off. However, if you have selected the “On all the time” setting for the lights, the setting is not honored during power saving/non-business hours (when display settings are not active).
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Required? Description Advertise G.722 Codec Wideband Codec. Indicates whether Cisco Telepresence endpoints will advertise the G.722 audio codec to Cisco Unified CM. When enabled, preference is given to this audio codec. Choices are: Use System Default (default)—This CTS will defer to the setting specified in •...
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Configuring Cisco Unified Communications Manager for the Cisco TelePresence System Configuring a Cisco TelePresence Device Figure 1-2 Product Specific Configuration Layout - Example 1 Figure 1-3 Product Specific Configuration Layout - Example 2 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-17 OL-21851-01...
Projector), the lights will remain on for 5 minutes after the call has been terminated. If no Auxiliary HDMI port is in use, the lights will go off immediately. Dial Plan Information Provide dial plan information for the Cisco TelePresence device using the descriptions in Table 1-5.
Configuring Cisco Unified Communications Manager for the Cisco TelePresence System Configuring a Cisco TelePresence Device Directory Number Provide directory number information for the Cisco TelePresence device using the descriptions in Table 1-6. Click Save to save your settings. Only numeric values are accepted.
Table 1-8 as a guide, provide a username and password for the SSH account that will be used to access the command line interface (CLI) and the Cisco TelePresence Web Administration interface. Click Save to save your settings. Table 1-8...
CTS, and then Calling Service is restarted Alternately you can click Reset, which causes the CTS to reboot. On startup, the CTS reads the Cisco Unified CM configuration and applies any changes. See the...
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24 hour format. Where 00:00 is the beginning of the day and 23:59 is the end of the day. Leaving this field blank will turn off the automatic logging function. Maximum length: 5 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-22 OL-21851-01...
Protocol (SNMP) configuration parameters for accessing the SNMP server that is associated with the Cisco TelePresence device. Figure 1-5 shows the SNMP Configuration Parameters screen. Appendix A, “MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System” for more Note information about managing your SNMP configuration. ...
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SNMP System Location associated with this Cisco TelePresence system. Maximum field length is 64 characters. Default is Location. SNMP System Contact Name of the SNMP system contact associated with this Cisco TelePresence system. Maximum field length is 64 characters. Default is Contact. SNMP (v2c) Community Read...
Each algorithm requires different privacy and authentication Note passwords. SNMP (v3) Privacy Algorithm SNMP v3 only. Choose from the following privacy algorithms: • AES—Advanced Encryption Standard • DES—Data Encryption Standard Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-25 OL-21851-01...
Configuring Phone Security Profile Information This section describes how to create and configure a phone security profile for a Cisco TelePresence device using Cisco Unified CM. This section contains the following tasks: Adding a New Phone Security Profile for CTS, page 1-26 •...
SIP Phone Security Profile Information If you selected SIP as the device protocol, follow these steps: Step 1 From the Cisco Unified CM Administration interface, Choose System > Security Profile and click Phone Security Profile. Step 2 Search for a Phone Security Profile using the search features or follow the steps in...
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Additional Device Security Mode field choices: • Non Secure—No security features except image authentication exist for the phone. A TCP connection opens to Cisco Unified CM. • Authenticated—Cisco Unified CM provides integrity and authentication for the phone. A TLS connection that uses NULL/SHA opens.
When this box is checked, Cisco Unified CM omits digest credentials Configuration File in phone downloads from the TFTP server. This option exists for Cisco Unified IP SIP Phone models 7905, 7912, 7940, and 7960 only. Phone Security Profile CAPF Information...
Phones that are using TCP or TLS ignore this setting. Assigning a Directory Number to the Cisco TelePresence Device This section describes how to assign a directory number to the Cisco TelePresence device that you just created in the “Creating a New Cisco TelePresence Device” section on page 1-5.
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Click Find. Choose the appropriate search pattern for your text search (for example, “Begins with”). Enter your search text in the Find field. Locate and click the Cisco TelePresence device you just created in “Creating a New Cisco TelePresence Step 4 Device”...
Directory Number Information Use the information in this section to assign a meeting room name and unique room phone number. The room name and phone number appears on the Cisco WebEx OneTouch Participant list when your meeting is Cisco WebEx-enabled.
Phone” section on page 1-38. If the call is connected as audio only, verify that the Note following check-boxes are checked: —Disable Speakerphone —Disable Speakerphone and Headset Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-33 OL-21851-01...
Forward Busy External — Forward No Answer — Destination Internal Destination details. Forward No Answer — Calling Search Space External Leave field as <None>. Forward No Answer — External Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-34 OL-21851-01...
Hold Reversion — Leave the default setting. Notification Interval Setting the Hold Reversion Notification Interval to Note (seconds) zero will disable the feature. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-35 OL-21851-01...
Leave the following information unchanged in the Forwarded Call Information Display on Device X Settings box: Caller Name • Caller Number • Redirected Number • Dialed Number • Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 1-37 OL-21851-01...
Assigning a Directory Number for the Shared-Line Cisco Unified IP Phone To assign a directory number to a shared-line Cisco Unified IP phone, perform the following tasks using the Cisco Unified Communications Manager Administration interface. Adding a New Directory Number, page 1-38 •...
Assigning a Directory Number for the Shared-Line Cisco Unified IP Phone Directory Number Information To configure directory number information, follow these steps: Enter the directory number settings for the shared Cisco Unified IP Phone 7975 line using the Step 1 information in Table 1-23 as a guide.
You can create a new SIP profile by setting each device to use designated stop and start media ports within that SIP profile. To change the Start Media Port and Stop Media Port designations in the Cisco Unified Administration interface, go to Devices > Device Settings > SIP Profile. Where to Go Next Proceed to Chapter 2, “Configuring the Cisco Unified IP Phone for MIDlets.”...
Revised: December, 2010, OL-21851-01 Contents This chapter describes how to configure and manage the Cisco Unified IP Phone and the Enhanced Phone User Interface that uses Java MIDletss on the Cisco Unified IP Phone. This chapter contains the following information: •...
Configuring the Cisco Unified IP Phone Cisco WebEx on the Cisco Unified CM If you are using Cisco Unified CM firmware release 8.0, Cisco WebEx is not enabled by default; you must enable Cisco WebEx manually in the External Data Locations Information field. See the “External...
You must restart your system after you have completed the configuration tasks in this section. Use the tasks in this section to configure the Cisco Unified IP Phone for MIDlets. When you are finished configuring your settings, click Save and follow the prompts to restart the system.
Enter the settings to configure the Cisco Unified IP Phone 7975 using the information in Table 2-1 as a guide. Assign the same directory number that is assigned to the Cisco TelePresence device to the Note Cisco Unified IP Phone 7975. Table 2-1...
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Join Across Lines — Default. Use Trusted Relay Point Default. BLF Audible Alert Setting (Phone Default. Idle) BLF Audible Alert Setting (Phone Default. Busy) Always Use Prime Line Default. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
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A custom Softkey template without supplementary service Softkeys must be used for a Hot line Device. Note When you are finished making changes, click Save to save your settings. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
Configuring the Cisco Unified IP Phone for MIDlets Configuring the Cisco Unified IP Phone Protocol Specific Information Link the Cisco TelePresence device to Cisco Unified Communications Manager phone profiles for the presence group and security-related SIP phone settings using the information in Table 2-2 as a guide.
• The server designation can be either the IP address or the hostname of the Cisco TelePresence device. If a server hostname is used, it must be resolvable by the Cisco Unified IP Phone 7975. Note • The format for each required field is http://server hostname: or IP address: Followed by the 8080 port address, then a slash and one of the following, depending on the field: –...
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Release 8.0 only) Secure Services URL — Yes (CUCM http://server:8080/IPaddress/getservicesmenu.jsp Release 8.0 only) For CTS Release 1.7 and Later Note CTS Release 1.7 and later releases require MIDlets. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
Cisco Unified IP Phone 7975 Extension Information Field Required? Setting Check-Box — Leave box unchecked. Enable Extension Mobility Log Out Profile — Current Device Settings. Log in Time — <None> Log Out Time Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 2-10 OL-21851-01...
Secure Shell Admin Password Product Specific Configuration Layout Table 2-10 describes fields found in the Product Specific Configuration Layout section on the Phone Configuration page. Leave all fields unchanged. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 2-11 OL-21851-01...
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Choose a day of the week. Display On Time — Leave the default setting. Display On Duration — Leave the default setting. Display Idle Timeout — Leave the default setting. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 2-12 OL-21851-01...
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Detect Unified CM Connection Leave the default setting (Normal). Failure Minimum Ring Volume 0-Silent. Additional drop-down menu choices: • 2 through 15. HTTPS Server — HTTP and HTTPS Enabled Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 2-13 OL-21851-01...
Cisco TelePresence System (CTS) Release 1.5 and later releases. The Cisco Unified IP Phone auto-configures the IP address of the CTS. The CTS obtains the phone IP address using continuous data protection (CDP) data and CTS sends the command to the Cisco Unified IP Phone to start the MIDlet.
Go to the Support Download Software page on Cisco.com to download Cisco Unified CM Release 7.0.2 or 7.1.2. The supported MIDlet version with the .jad and .jar files for the Cisco TelePresence MIDlet Phone Application is embedded in these software files. Note...
MIDlet application being added to Cisco Unified CM – YY is the build version of the MIDlet application being added to Cisco Unified CM – Service Category—Required. Select Java MIDlet from the drop-down menu.
Step 7 Configuring the MIDlets IP Phone Interface The Cisco Unified IP Phone auto-configures the IP address of the CTS; the CTS obtains the phone IP address using continuous data protection (CDP) data and the CTS sends the command to the Cisco Unified IP Phone to start the MIDlet.
Click Save to save your settings. Step 4 Configuring a Remote Phone To configure the system to use your CTS Cisco Unified IP phone remotely, follow these steps: Log in to the Cisco Unified CM Administration interface. Step 1 Navigate to Device > Phone and use the search fields to find the phone you wish to use remotely.
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(for example, if you enter test key soft5, the 5th soft key on the phone is activated). Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 2-19...
Where to Go Next Where to Go Next See the following chapters: Chapter 3, “Verifying and Troubleshooting the Cisco TelePresence System Configuration.” Chapter 5, “Configuring MIDlets-Enabled Features” Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 2-20 OL-21851-01...
Verifying and Troubleshooting the Cisco TelePresence System Configuration Revised: December, 2010, OL-21851-01 Contents The following sections describe how to verify your Cisco TelePresence System (CTS) with Cisco Unified Communications Manager (Cisco Unified CM) configuration: • Verifying Your Configuration, page 3-1 •...
The Cisco TelePresence System has been installed and configured according to the instructions in Cisco TelePresence System Assembly Guides. • Cisco Unified CM has been configured to support the Cisco TelePresence System as described in this guide. Table 3-1 Troubleshooting the Cisco TelePresence Configuration...
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– Disable Speakerphone and Headset Apply and Save the configuration. Reset the device. See the “Managing Phone Reset and Codec Connectivity” section on page 3-11 for reset information. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
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Chapter 2, “Configuring the Cisco Unified IP Phone for MIDlets” information about configuring external URLs. See also the “Managing Phone Reset and Codec Connectivity” section on page 3-11 for reset information. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
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Verify the phone registration by doing the following: • CTS MAC address is entered incorrectly. Log in to the Cisco Unified CM administration interface. Click on the IP address and verify the phone registration. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
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Collect a packet capture if necessary to Network Issues submit to Cisco technical response for Intermittent network issues could cause • further review. packets to be dropped. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
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Cisco Unified IP Phone 7975 to the upgrade. minimum version required. But if the firmware on the IP phone is outdated, the phone may reject the direct firmware upgrade. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
CTS; and then Calling Service is restarted Alternately you can click Reset, which causes the CTS to reboot. On startup, the CTS reads the Cisco Unified CM configuration and applies any changes. See the “Secure Shell Information” section on page 1-20 for more information about password aging.
After the system verifies the strength of the new password, the password gets reset, and you get prompted Step 9 to press any key to exit the password reset utility. Resetting Your CTS Codec Password You must be in the Cisco TelePresence room to read the newly requested passcode that shows on the Note main display. ...
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If this happens, repeat Step 1 Step Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 3-10 OL-21851-01...
$ Note If you are using the CTS with a Cisco Unified Communications Manager, the next time you perform a “Refresh” or “Reset” from the Cisco Unified CM, the administration account name and password will be reconfigured to the values specified in the Cisco Unified CM device page.
Cisco Unified Communications Manager. Resetting the Cisco Unified IP Phone 7970 Series Reset a Cisco Unified IP Phone at any time by following these steps: If a call is in progress, the phone does not reset until the call completes.
Connectivity should automatically be restored. For more information about the CTS codec, refer to the Cisco TelePresence System Assembly, Use & Care, and Field-Replaceable Unit Guide for your system on Cisco.com: Support >...
Related Information See the Cisco TelePresence System Troubleshooting Guide for information about system passwords and troubleshooting the CTS and Cisco Unified CM Administration interfaces and related hardware components. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 3-14...
• Changing the Cisco Phone User Interface Screen Background This section describes how to change the background on the CTS Cisco Unified IP phone user interface to black—a recommended change that will improve the Cisco TelePresence experience. Use the information in the following sections to change the background on your phone interface: •...
Managing Cisco Unified IP Phone Features Changing the Cisco Phone User Interface Screen Background Checking for TFTP Service To verify or activate TFTP service, follow these steps from the Cisco Unified Communications Manager Serviceability menu: Choose Tools > Service Activation.
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From the Tools drop-down menu, choose Control Center - Feature Services. From the CM Services menu, click the Cisco TFTP radio button. Click the Refresh button. Once the Cisco TFTP service has restarted, you can change the background setting on the phone by Step 8 proceeding to Setting Background Images on the Cisco TelePresence Phone.
Speed Dial User Options To use the speed-dial feature, follow these steps: Step 1 Log in as user to the Cisco Unified CM User Options page. Step 2 From the User Options drop-down menu select Device. The Device Configuration page appears.
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Click the Reset or the Restart icon or the Resest or Restart buttons to complete the action. To return to the previous window without resetting or restarting the device, click Close. A device must be registered with Cisco Unified Communications Manager in order to reset or Note restart it.
• One Phone Per Office The One Phone per Office feature expands the capabilities of the Cisco Unified IP Phone to function as the single desk phone in the room while retaining the phone’s function as a terminal for the Cisco TelePresence system.
• Requires no administrative support for moving phones or staff from one location to another. For the Cisco Unified IP Phone to perform E911 functions, the Cisco Unified CM and network (switches Note and routers) must be correctly configured. See the...
See also the cdp-forward interface and show cdp-forward commands. Enabling One Phone Per Office For One Phone Per Office feature wiring information, see the Cisco TelePresence System Assembly, Use Note & Care, and Field Replaceable Unit Guide for your system on Cisco.com: ...
However, video from the 720p (Lite) CTS will not be seen on the legacy endpoint. Video from other CTS endpoints in the call will be seen on both legacy and 720p (Lite) endpoints. For configuration information, see Product Specific Configuration Layout. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
On the CTS 1300, which has three cameras and a single display, the self view image is displayed from the center camera. Once you are in Self View mode, you can use the CTS Cisco Unified IP phone to select between Left, Center, and Right camera views.
You can dismiss calls while in Self View mode without disrupting the Self View video and active presentation. When a call is dismissed, you are taken back to the Self View page. If you have voicemail configured in Cisco Unified CM, the incoming call alert is not issued because the Note call goes directly to voicemail.
Cisco TelePresence System Command-Line Interface Reference Guide • Cisco TelePresence System Messages Guide • Cisco Unified Communications Manager MIDlets Feature Guide for the Cisco TelePresence System • Phone Where to Go Next Chapter 3, “Verifying and Troubleshooting the Cisco TelePresence System Configuration.”...
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Chapter 5 Configuring MIDlets-Enabled Features Where to Go Next Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-21851-01...
Microsoft Exchange and Lotus Notes. This chapter provides an overview of how to add parameters to Cisco Unified Communications Manager (Cisco Unified CM) and collect information from the current installation of the Cisco Unified CM to initialize the Cisco TelePresence Manager meeting schedule application.
CTS environment, which allows users to connect to a remote meeting site with the touch of a button. To enable these features, you must provide the Cisco TelePresence Manager with the contact and access information it requires to work with your network. This section contains the following tasks: •...
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When you install Cisco TelePresence Manager, the Cisco Media Convergence Server hard drive is formatted, and any existing data on the drive is overwritten. Cisco recommends you configure the system using static IP addressing so it will be easy to manage. •...
Make a copy of the Microsoft Exchange certificate and place it in a folder that is accessible to the Step 1 computer that has browser access to the Cisco TelePresence Manager server. Request a certificate for the Active Directory. The certificate file is named _.crt by default. An enterprise...
Step 4 “Active Directory Users and Computers” to create the room accounts, or use any custom script to create the room account. If the room is already created, use the information from the Cisco Unified CM and skip this step.
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Provide an adequate mailbox quota for the Step 3 ctsmanaccount Cisco recommends providing at least 1 GB of mailbox quota for a deployment of up to 125 Note Cisco TelePresence System endpoints. Additional mailbox quota is recommended if feasible. Log in to the CTS Manager mailbox once to verify that the user mailbox is set up correctly.
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Get-mailbox -server tsbu-ctmpc19 | get-mailboxpermission Get-mailboxpermission –identity TelepresenceRoom9 • Set the parameters for the meeting to be displayed on the Cisco Unified IP Phone by setting the following Step 9 properties in the Room mailbox to False: DeleteSubject—Set-MailboxCalendarSettings -Identity TelepresenceRoom9 -DeleteSubject •...
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Disable Form-based authentication (FBA). FBA is enabled by default in Microsoft Exchange 2007 and Step 13 must be disabled for Cisco TelePresence Manager to function. Disable FBA by completing these steps: Choose EMC > Server Configuration > Client Access > Outlook Web Access > Exchange (Default Web Site) >...
NTP to avoid having the room calendar not updating correctly. Note Cisco strongly recommends that you enter the NTP server by which Cisco Unified CM synchronizes its clock as the primary NTP server. If these servers are out of synchronization, CTS-Manager may not update and delete unwanted meetings.
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Click Test Connection and make sure that the test is successful. Step 9 Click the Apply button and wait for CTS-Manager to sync up the data from all of the Cisco TelePresence mailboxes. This could take from few minutes to a few hours depending on the size of your deployment.
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Step 9 Click the Apply button and wait for CTS-Manager to sync up the data from all of the Cisco TelePresence mailboxes. This could take from a few minutes to a few hours depending on the size of your deployment.
Select the specific resource reservation database and right click to select Database > Access Control. Choose the account as specified below and set permissions per the instructions. Create a room resource in IBM Domino for each Cisco TelePresence or video conferencing room. Verify Step 3 the following if applicable: Create a new resource reservation database •...
“Configuring Cisco Unified Communications Manager for the Cisco TelePresence System.” Note Cisco recommends that you configure the system using static IP addressing so it will be easy to manage. If you see the test connection failure message in a non-DNS environment, you may need to specify IP addresses for your Cisco Unified CM server(s) and other network devices.
Deleting a Cisco Unified CM from your network does not delete the corresponding CTS-Trust Note certificate; it remains in the system. If you add back to your network a deleted Cisco Unified CM, you will not need to upload the trust certificate again; an “existing file” error will be detected.
Cisco Unified CM and resync in the Microsoft Exchange or IBM Domino window in CTS-Manager. Assign the same directory number (DN) as the Cisco Unified IP phone that is associated with the CTS endpoint. If a room display name is changed once CTS Manager is up and running, CTS-Manager reads...
In the Directory Number Information window, select the Allow Control of Device from CTI check-box. For each Cisco Unified IP phone that is associated with the CTS endpoint, select the Allow Control of Device from CTI check-box at the bottom of the Device Information window.
Note Cisco Unified CM is configured with DNS but has IP address in the Server Configuration. In a typical deployment, all applications are either DNS or non-DNS. A Cisco Unified CM node that has been designated as publisher is not supported in mixed mode.
Downloading Device Packs If the Cisco TelePresence device is not listed on the Cisco Unified Communications Manager phone list, you must add the device. The Cisco TelePresence device is included in the latest device packs for Cisco Unified CM. To download device packs, follow these steps: Go to the following location on Cisco.com:...
CTS Manager Figure 6-1 shows the Cisco Unified CM test window that allows you to test the Cisco Unified CM configuration. The Cisco Unified CM Test Configuration form requires the same data for all three network environments.
Setting Up the Room to Use Cisco TelePresence Manager Where to Go Next Where to Go Next See the Cisco TelePresence System Manager home page on Cisco.com for support documentation. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 6-21 OL-21851-01...
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Chapter 6 Setting Up the Room to Use Cisco TelePresence Manager Where to Go Next Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System 6-22 OL-21851-01...
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Turning on a specific MIB enables an SNMP trap. Table A-1 lists MIBs, RFCs, and SNMP trap messages that are supported by the Cisco TelePresence System (CTS). SNMP MIB files can be found in the following directories: • SNMP version 1 MIB files are in the v1 directory.
Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Peripheral Status Messages Peripheral Status Messages Table A-3 lists peripheral status messages. Table A-3 Peripheral Status Notification Return Values ctpPeripheralDescription This object specifies a description of the attached peripheral. Peripheral description may be the peripheral type, model and/or version information or a peripheral signal description.
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Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Peripheral Status Messages Table A-3 Peripheral Status (continued) Notification Return Values ctpPeripheralDeviceCategory— unknown (0)—Unknown Device • Designates a device category. other (1)—None of the listed device •...
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Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Peripheral Status Messages Table A-3 Peripheral Status (continued) Notification Return Values CtpPeripheralStatusCode commError • ctpEtherPeripheralStatus— noError (0)—Expected peripheral device is functioning through the attached • Information about a single peripheral port.
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Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Peripheral Status Messages Table A-3 Peripheral Status (continued) Notification Return Values ctpDVIPeripheralStatus— Cable Information about a single peripheral • plugged (1)—Peripheral cable is plugged. attached through a DVI port.
Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Event History Messages Table A-3 Peripheral Status (continued) Notification Return Values ctpRS232PeripheralStatus— connected (1)—Peripheral connection via RS232 is working properly. • Information about a single peripheral unknown (2)—Peripheral connection via RS232 is not working properly. It may •...
• deviceError, linkError Cisco TelePresence Call (CTPC) MIBs CTPC call MIBs allow you to make a call through the SNMP MIB. Cisco TelePresence Call MIBs include the following: Call Attributes MIBs, page A-10 • Call Configuration Group MIBs, page A-11 •...
Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Call Configuration Group MIBs Table A-7 lists Cisco TelePresence Call Configuration Group MIBs. Table A-7 Call Configuration Group MIBs Type Trap Notification Enable...
Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Call Receive and Transmit MIBs Table A-7 lists Call Receive and Transmit MIBs. Table A-9 Call Receive and Transmit MIBs Type Attributes ctpcTxFrameRate...
Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Codec Type MIBs Table A-7 lists Codec Type MIBs. Table A-13 Codec Type MIBs Type Attributes CtpcCodecType unknown (1) • other (2) •...
Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs CTPC Statistics Objects and Tables This section contains the following information tables: Call Statistics, page A-16 • • Call Control, page A-16 •...
Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Miscellaneous Call Control Table A-17 contains extra call control information. Table A-17 Miscellandous Call Information and Control Call Specific Information and Call Control Type —...
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Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Table A-19 Statistics Stream Source Table MIB Type ctpcStatStreamSourceTable • ctpcTxActive • ctpcTxTotalBytes • ctpcTxTotalPackets ctpcTxLostPackets • ctpcTxPeriodLostPackets • ctpcTxCallLostPackets • ctpcTxIDRPackets •...
Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System Cisco TelePresence Call (CTPC) MIBs Call Event History Group MIBs Table A-20 lists Cisco TelePresence Call Event History Group MIBs. Table A-20 Call Event History Group MIBs...
Appendix A MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System SNMP Objects Value Persistence SNMP Objects Value Persistence SNMP objects are reset to pre-saved values when SNMPD is restarted. Supported objects are listed in Table A-23. Command-line interface (CLI) is used to preserve the pre-set values for the objects listed in, as described in the “SNMP Objects Value Persistence CLI”...
MIBs, RFCs, and SNMP Trap Messages for the Cisco TelePresence System SNMP Special Characters SNMP Special Characters Table A-24 lists special SNMP characters that are supported on the Cisco Unified CM Administration interface. Table A-24 Supported SNMP Graphic User Interface Characters...
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Enabling the Satellite Feature, page B-4 Cisco TelePresence over Satellite Networks The Cisco TelePresence over Satellite Networks solution extends the reach of Cisco TelePresence to remote, tactical locations where terrestrial bandwidth is not available. This solution incorporates existing Cisco TelePresence endpoint and infrastructure products with new software releases designed to function more effectively on poor, high-delay networks.
(SCPC) configuration over a single-hop satellite link. Note Because the Cisco TelePresence video and audio are traveling up to the satellite and back down to an earth station, significant (500 ms or more) latency is introduced into the signal. The result is noticeable delay in the conversation.
Chapter 2, “Configuring the Cisco Unified IP Phone for MIDlets.” After making sure that the license is available on your computer, log in to the Cisco Unified CM Step 2 Administration interface and follow these steps: From the Navigation drop-down menu in the upper right corner, select Cisco Unified OS Administration and click Go.
Identifying the CTS Satellite Endpoints Identifying the CTS Satellite Endpoints After you have loaded the satellite license on Cisco Unified CM, identify the CTS satellite endpoints so that they can retrieve the satellite licenses. To identify the CTS satellite endpoints using the Cisco Unified CM administration interface, follow these steps: Log in to the Cisco Unified CM Administration interface.
Table C-1 contains detailed information about the Product Specific Configuration fields in the Cisco Unified Communications Manager Administration interface. To access this information from the administration interface, click the question mark icon (online help) located at the top of the...
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No value indicates the end of the day. Maximum value is 24 hours. This value is in free form hours and minutes. “1:30” would activate the display for one hour and 30 minutes. Maximum length: 5 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-13677-05...
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Disabled When the phone is in Screen Save mode this will turn the display on when a Incoming Call call is ringing. RTCP Disabled Maintains statistics for audio. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System OL-13677-05...
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Specifies an IP address and port of a remote system where log messages are sent. Maximum length: 32 Advertise G.722 Codec Indicates whether Cisco Unified IP Phones will advertise the G.722 codec to System Cisco Unified Communications Manager. Codec negotiation involves two...
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The phone sends the log data to the IPv6 server specified in this field. However, as of Cisco Unified CM release 7.1(2), the log viewer application cannot receive log data that gets sent to an IPv6 address. You can view the log data by using a network packet sniffer.
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Connection Failure to Cisco Unified Communications Manager (Cisco Unified CM), which is the first step before device failover to a backup Cisco Unified CM/SRST occurs. Valid values specify Normal (detection of a Cisco Unified CM connection failure occurs at the standard system rate) or Delayed (detection of a Cisco Unified CM connection failover occurs approximately four times slower than Normal).
AES-192, and AES-256, adopted from a larger collection originally published as Rijndael. Each AES cipher has a 128-bit block size, with key sizes of 128, 192 and 256 bits, respectively. A phone set to automatically answer an inbound call. Use the Auto Answer feature in Cisco Unified Auto Answer Communications Manager.
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CTI Manager is required in a cluster for applications that use TAPI or JTAPI Computer Telephony Cisco CTI Manager Integration (CTI). The CTI Manager acts as a broker between the CTI application and the Cisco Unified Communications Manager Service. It provides authentication of the application and enables control or monitoring of authorized devices.
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DSCP for TelePresence Calls field description: This parameter specifies the DSCP value for Cisco TelePresence calls. This parameter is set to the default value unless a Cisco support engineer instructs otherwise. This is a required field, if present on your system. Default: CS4(precedence 4) DSCP (100000) and is selectable per device.
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High definition display. High-definition video or HD video refers to any video system of higher resolution than standard-definition (SD) video, and most commonly involves display resolutions of 1280×720 pixels (720p) or 1920×1080 pixels (1080i/1080p). Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System GL-4 OL-21851-01...
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A theoretical means of describing visible light that is determined by comparing its hue with a heated light temperature black-body radiator. The lamp’s color temperature is the temperature in kelvins at which the heated black-body radiator matches the hue of the lamp. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System GL-5 OL-21851-01...
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Allows you to touch the meeting that is listed on the in-room CTS Cisco Unified IP phone to start a One-Button-to-Push Cisco TelePresence meeting. Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System...
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It contains an onboard Gigabit Ethernet switch. For example, in a CTS 3000 or CTS 3200 system, the primary codec controls two secondary codecs as well as many system components and the graphical user interfaces (GUI). In a Cisco TelePresence 1000, it controls all system functions.
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Sysop identify and resolve system operation problems. These messages are available to the user. System Logs (syslog). Debugging logs that are collected from your system and used by Cisco technical Syslog response to diagnose and resolve issues. These messages are not ordinarily seen by the user.
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Transfer Protocol (HTTP) that facilitates collaboration between users in editing and managing documents and files stored on World Wide Web servers. WebDAV was defined in RFC 4918 by a working group of the Internet Engineering Task Force (IETF). Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System GL-9 OL-21851-01...
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Glossary Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System GL-10 OL-21851-01...
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Cisco Unified CM 6-13 Description Cisco Unified CM Help Fields Device Mobility Mode Forwarding Delay Device Pool Cisco Unified Communications Manager Ignore Presentation Indicators certificate 6-15 IP Address Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-1 OL-21851-01...
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1-35 Calling Search Space Activation Policy 1-34 MLPP Calling Search Space 1-35 Secondary Calling Search Space for Fall Target (Destination) 1-35 Forward 1-34 Call Information Display 1-37 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-2 OL-21851-01...
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Response Code A-14 MAC Address Cisco Unified CM Call A-13 Media Resource Group List Codec Type A-15 Network Hold MOH Audio Source Remote Device Type A-14 Network Locale Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-3 OL-21851-01...
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Recording Tone Remote Volume 2-13 Product Specific Configuration Layout settings RTCP 2-13 Settings Access 802.1x Authentication 2-12 2-13 Span to PC Port Advertise G.722 Codec 2-13 2-13 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-4 OL-21851-01...
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Self View Logging Display Self View, behavior Log Server MLPP Domain field 1-10 Minimum Ring Volume PC Port PC Voice VLAN Access Peer Firmware Sharing Online Help Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-5 OL-21851-01...
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1-18 reset the phone to the factory image 3-13 International Dialing Digits 1-18 Resetting a Cisco Unified IP Phone 3-12 Inter Site Access Code 1-18 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-6 OL-21851-01...
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SNMP trap receive parameter Packet Capture Mode SNMP (v3) Trap Username 1-25 Presence Group SNMP trap receive parameters 1-25 Rerouting Calling Search Space SNMP(v2c) Community String 1-26 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-7 OL-21851-01...
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Check User Credentials Network Issues Conference room is deleted from meeting schedule Profile or Provisioning Issues Correct Typos in URL SIP Issues CTL File Issues TFTP Issues Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-8 OL-21851-01...
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Supported Characters Issues TCP Issues Test Codec Connection Verify Phone in the System Verify Phone Registration Verifying registered devices WebEx Adding a New Phone with MIDlets Capability Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-9 OL-21851-01...
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Index Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System IN-10 OL-21851-01...