Historical Report Availability By License Package; Crs Services Availability By License Package - Cisco CRS-1 - Carrier Routing System Router Administration Manual

Historical Report Availability by License Package

Historical Report Availability by License Package
Historical Report Type
Unified IP IVR
Unified CCX Standard
Unified CCX Enhanced

CRS Services Availability by License Package

CRS Services
CRS Cluster View Daemon
CRS Administration
CRS Engine
Cisco Desktop Call/Chat
Service
Cisco Desktop Enterprise
Service
Cisco Desktop IP Phone
Agent Service
Cisco Desktop LDAP
Monitor Service
Cisco Desktop License and
Resource Manager
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
A-4
The table that follows lists the historical reports available with each license
package.
Unified
Unified QM IP IVR
X X
The table that follows lists the CRS Services available with each license package.
Unified
1
None QM
X X
X X
Chapter A
Unified CCX Unified CCX
Standard Enhanced
X X
X
X
Unified Unified CCX
IP IVR Standard
X X
X X
X X
X
X
X
X
X
Cisco CRS Licensing Packages
Unified CCX
Premium
X
X
Unified CCX Unified
Enhanced CCXPremium
X X
X X
X X
X X
X X
X X
X X
X X