Cisco CRS Utilities
Step 5
Updating Unified CM IP Address Information
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
8-48
The system saves the information into LDAP.
Restart the CRS Node Manager on all nodes for the changes to take effect.
If the Unified CM IP address changes, update the following information:
•
CRS LDAP Information (if CRS uses DCD)
Unified CM LDAP Information
•
RmCm JTAPI Provider
•
•
JTAPI Provider
You can modify all of this information using the CRS Serviceability Tool's Cisco
Unified CM LDAP Information tab and the IP Address tab.
Changing the LDAP info in the bootstrap, does not automatically
Caution
update the same information in the LDAP information page in the
Cisco Serviceability Utility. You need to specifically change it in the
LDAP tab in Cisco Serviceability Utility.
To update Unified CM LDAP and IP Address information, complete the following
steps.
Procedure
In the CRS Serviceability Utility, click the Unified CM LDAP Information tab.
Specify your changes.
Click Update.
The system saves the information into LDAP.
Click the Unified CM IP Address tab.
Specify your changes.
Click Update.
The system saves the information into LDAP.
Chapter 8
Managing the Cisco CRS System