Cisco CRS-1 - Carrier Routing System Router Administration Manual page 165

Customer response solutions release 4.1(1)
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Chapter 6
Configuring Cisco Applications
To configure a Unified ICME post-routing application, you will need to perform
the following tasks:
To configure the Cisco CRS server with the post-routing application and to add a
JTAPI trigger, complete the following steps.
Procedure
From the CRS Administration menu bar, choose Applications > Application
Step 1
Management and click the Add a New Application hyperlink.
The Add a New Application web page opens.
From the Application Type drop-down menu, choose Unified ICME
Step 2
Post-Routing.
The Unified ICME Post-Routing configuration web page opens.
Step 3
Use this web page to specify the following fields.
Field
Name
Description
ID
Before you can configure a Unified ICME post-routing application,
Note
you must first upload any VRU scripts that the application will need
(see
Provisioning the Unified ICME Subsystem, page
Add a Unified ICME post-routing application. In addition to configuring
1.
general information such as name and ID, you must specify the script on
which the Unified ICME post-routing application is based.
2.
Add a JTAPI trigger to the Unified ICME post-routing application. The
Unified ICME post-routing application is invoked by a JTAPI trigger. The
Unified ICME post-routing application does not support HTTP triggers.
Description
A name for the application.
Use the Tab key to automatically populate this field.
Accept the automatically-generated ID, or enter a unique ID.
This ID is the service identifier that will be reported with the call back to
Unified ICME.
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
About CRS Applications
5-3).
6-11

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