Chapter 7
Managing Prompts, Grammars, Documents, and Custom Files
Renaming a Language
Step 1
Step 2
Step 3
Deleting a Language
Step 1
Step 2
Use this procedure to rename a Prompt/Grammar/Document language folder in
the Repository datastore.
Procedure
From the CRS Administration menu bar, choose Applications >
Prompt/Grammar/Document Management.
The Prompt/Grammar/Document Management summary web page opens.
Do one of the following:
•
Select the Rename Language hyperlink, select a folder to rename, specify a
folder name, and click Rename.
•
Click the Rename icon next to the name of a folder on the summary web page.
Click OK to confirm the renaming of the folder.
Use this procedure to delete a Prompt/Grammar/Document language folder in the
Repository datastore.
Procedure
From the CRS Administration menu bar, choose Applications >
Prompt/Grammar/Document Management.
The Prompt/Grammar/Document Management summary web page opens.
Do one of the following:
Select the Delete Language hyperlink, specify a folder name, and click
•
Delete.
Click the Delete icon next to the name of a folder on the summary web page.
•
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Managing Languages
7-9