Cisco CRS-1 - Carrier Routing System Router Administration Manual page 72

Provisioning the JTAPI Subsystem
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To add and configure a JTAPI trigger, complete the following steps.
Procedure
Step 1 From the CRS Administration menu bar, choose Subsystems > JTAPI.
The JTAPI Configuration web page opens, displaying the JTAP Call Control
Group summary web page.
Note
On the JTAPI Configuration navigation bar, click the JTAPI Triggers hyperlink.
Step 2
The JTAPI Trigger Configuration summary web page opens.
Note
Click the Add a New JTAPI Trigger hyperlink.
Step 3
The JTAPI Trigger Configuration web page opens.
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
3-14
CTI information, such as a CTI port device and CTI route points for each call
CRS simultaneously places or accepts.
Directory Number information, such as the Voice Mail Profile and Calling
Search Space.
Call Forward and Pickup instructions.
You can access the JTAPI Configuration web page only when the CRS
Engine is running.
For a complete description of all columns, icons, and buttons on this page,
see "The JTAPI Menu Option"
Chapter 3 Provisioning Telephony and Media
in Chapter 15, "The Subsystems Menu."