Cisco CRS-1 - Carrier Routing System Router Administration Manual page 73

Customer response solutions release 4.1(1)
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Chapter 3
Provisioning Telephony and Media
Step 4
Use this web page to specify the following:
Page Area
Field Name
Directory
Directory Number
Number
Partition
Trigger
Language
Information
Note
Application Name
Maximum Number of
sessions
Idle Timeout (in ms)
Enabled
Description
A unique phone number containing numeric characters,
preceded/appended by special characters (#) and (*).
Examples of valid Directory Numbers:
##*1100** or *#12#*
Example of an invalid Directory Number: *12*23#
The partition to which the Directory Number belongs. The
Directory Number field value must be unique within the
partition that you choose.
If you do not want to restrict access to the Directory Number,
select <None> as the partition setting.
Drop-down menu, choose the default language to associate
with the incoming call when the application is started.
To add a Language option, click the Edit button. The User Prompt dialog box
opens.
Enter a locale string value and click OK. The User Prompt dialog box closes,
and the name of the language opens in the Language field in the JTAPI
Configuration web page.
Drop-down menu, choose the application to associate with
the trigger.
The maximum number of simultaneous calls that this trigger
can handle. The number is actually governed by the Unified
CallManager (10,000 for each separate line). However in the
CRS platform, this number is restricted to the maximum
number of sessions. Any call exceeding this number gets the
busy tone (see the
page
The number of milliseconds (ms) the system should wait
before rejecting the JTAPI request for this trigger.
Radio buttons, choose the required option:
Yes - enable the trigger.
No - disable the trigger.
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
"Provisioning a JTAPI Trigger" section on
3-13).
Provisioning the JTAPI Subsystem
3-15

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