Conventions
Convention
boldface font
italic font
window font
< >
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
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Description
Boldface font is used to indicate commands, such as user
entries, keys, buttons, and folder and submenu names. For
example:
Choose Edit > Find.
•
•
Click Finish.
Italic font is used to indicate the following:
•
To introduce a new term. Example: A skill group is a
collection of agents who share similar skills.
For emphasis. Example:
•
Do not use the numerical naming convention.
A syntax value that the user must replace. Example:
•
IF (condition, true-value, false-value)
A book title. Example:
•
See the Cisco CRS Installation Guide.
Window font, such as Courier, is used for the following:
•
Text as it appears in code or that the window displays.
Example:
<html><title>Cisco Systems,Inc.
</title></html>
Angle brackets are used to indicate the following:
For arguments where the context does not allow italic,
•
such as ASCII output.
A character string that the user enters but that does not
•
appear on the window such as a password.
Preface
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