Cisco CRS-1 - Carrier Routing System Router Administration Manual page 311

Chapter 11 Reporting on Real-Time CRS Data
Column Heading Description
DTMF VB and AA Application names configured from the Cisco CRS administration.
Status Displays the failover connection status. The possibilities are: Fully connected,
Partially connected, and Not connected. See the following tables for detailed
status information for Unified IP IVR and Unified CCX reports.
Unified IP IVR real-time reports obtain data from both nodes in the cluster.
Failover in a two-node cluster is available for Unified IP IVR reports as described
in the following table:
Failover Scenario
Both nodes are up
Node 1 is up
Node 2 is down
Node 1 is down
Node 2 is up
Both nodes are down
Unified CCX real-time reports obtain data only from the current master node.
Failover in a two-node cluster is available for Unified CCX reports as described
in the following table:
Failover Scenario
Both nodes are up
Node 1 is master
Node 1 is master
Node 2 is down
Node 1 is down
Node 2 is master
Both nodes are down
Connection Status
Fully Connected
Partially Connected
Partially Connected
Not Connected
Connection Status
Fully Connected
Fully Connected
Fully Connected
Not Connected
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
The Application Reporting User Interface
Node 1 Status
Node ID current/start-time Node ID current/start-time
Node ID current/start-time Node ID Not Connected
Node ID Not Connected
Node ID Not Connected
Node 1 Status
Node ID current/start-time Node ID Not Connected
Node ID current/start-time Node ID Not Connected
Node ID Not Connected
Node ID Not Connected
Node 2
Node ID current/start-time
Node ID Not Connected
Node 2
Node ID current/start-time
Node ID Not Connected
11-11