The Subsystems Menu - Cisco CRS-1 - Carrier Routing System Router Administration Manual
Customer response solutions release 4.1(1)
Hide thumbs
Also See for CRS-1 - Carrier Routing System Router:
- Getting started manual (289 pages) ,
- Troubleshooting manual (264 pages) ,
- Migration manual (250 pages)
Table of Contents
Advertisement
The Subsystems Menu
The Subsystems menu of the Cisco CRS Administration web interface provides
access to the subsystems that are licensed for your CRS system.
The CRS system uses subsystems for communicating with other services.
Depending on the CRS package you have installed, the Subsystems menu may
contain some or most of the following menu options:
JTAPI—to enter JTAPI provider information, Computer Telephony Interface
•
(CTI) port group information, JTAPI trigger information, and to
resynchronize JTAPI information (see
•
RmCm—to set up your Unified CCX resources
page
15-6).
•
Unified ICME—to configure the Unified ICME subsystem to interact with
Unified ICME software and to add new Voice Response Units (VRU) scripts
(see
The Unified ICME Menu Option, page
Database—to configure the CRS system to communicate with database
•
servers (see
The Database Menu Option, page
HTTP—to configure the CRS Engine to respond to requests from a variety
•
of web clients, including computers and IP phones (see
Option, page
15-17).
•
eMail—to configure the CRS Engine to communicate with your e-mail
server and enable your applications to create and send e-mail (see
Menu Option, page
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
C H A P T E R
The JTAPI Menu Option, page
15-18).
15
(The RmCm Menu Option,
15-14).
15-16).
The HTTP Menu
The eMail
15-2).
15-1
Advertisement
Table of Contents
