Cisco CRS-1 - Carrier Routing System Router Administration Manual page 251

Customer response solutions release 4.1(1)
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Chapter 8
Managing the Cisco CRS System
Step 12
Update the LDAP server host name, IP address, or AD domain fields with the
new LDAP directory information in the CRS LDAP Server Information web page.
See
field as appropriate and click Update.
The following prompt appears:
information, please restart the Cisco CRS Node Manager on all nodes
in the cluster in order for these changes to take affect.
Note
On the Unified CM, verify that the DCD service is disabled on the Unified CM by
Step 13
selecting Start > Programs > Administrative Tools > Services and checking to
see that the Status column in the Services window displays the disabled state
against the name
Restart the node manager in Cisco CRS. See
Step 14
Cisco CRS Services, page
Manually add all other users (telephone users, supervisors, and agents) using
Step 15
Unified CM or Cisco CRS and who need to migrate to the new directory (see
Requirements to Migrate LDAP Information, page
To migrate these users, you must enter the username and password for each user:
Updating Unified CM IP Address Information, page 8-48
You do not need to restart the Cisco CRS Node Manager at this point.
Wait until
Step
14.
DC Directory Server
For DCD, always use the Unified CM user administration web page to enter
these users.
For AD and ND, use one of the following options to enter these users:
Use the Unified CM user administration web page, see the Adding and
Deleting Users by Using Unified CM Administration procedure at the
following website:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installat
ion_guide09186a00803f5c06.html#wp65594.
Note
You can only enter the password for AD using an AD directory tool
such as ADSI Edit.
Use AD or ND specific directory administration tools (for example,
ADSI Edit for AD).
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Managing CRS LDAP Server Information
Successfully updated the Unified CM LDAP
.
Starting, Stopping, and Restarting
8-14.
modifying each
8-27).
8-31

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