Cisco CRS-1 - Carrier Routing System Router Administration Manual page 421

Customer response solutions release 4.1(1)
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Subsystem
Extensible modular development environment that performs a particular function.
Syslog
A Cisco standard that allows for logging of errors across an
local logging of network events to files. Also provides remote logging to various
systems via standard protocols.
Table (also database table)
A presentation of information organized in rows and columns.
Text-to-Speech
See TTS.
Trace (also trace file)
A TCP/IP utility that allows you to determine the route packets are taking to a
particular host. Trace route works by increasing the "time to live" value of packets
and seeing how far they get, until they reach the given destination.
Trap (also SNMP trap)
A program interrupt, usually caused by some exceptional situation in an
application. In most cases, after such an interrupt, the operating system performs
some action, then returns control to the application.
Trigger
Signals that respond to incoming contacts at a specified route point by selecting
telephony and media resources to serve the contact and invoking application
scripts to handle it. The CRS system uses JTAPI triggers to start responses to
telephone calls and HTTP triggers to start responses to HTTP requests. In these
cases, telephone numbers and Web addresses (associated with the triggers) act as
the triggers.
TTS
Text-to-Speech. A speech synthesis application that creates a spoken sound
version of the text in a document or database.
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Glossary
enterprise
. Provides
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