Chapter A
Cisco CRS Licensing Packages
Subsystem
eMail Subsystem
Enterprise Server Data
Subsystem
HTTP Subsystem
JTAPI Subsystem
MRCP ASR Subsystem
MRCP TTS Subsystem
RmCM Subsystem
Voice Browser Subsystem
VoIP Monitor Subsystem
Unified
Unified QM
IP IVR
X
X
X
X
X
X
X
X
X
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Subsystem Availability by License Package
Unified CCX
Unified CCX
Standard
Enhanced
X
X
X
X
X
X
X
Unified CCX
Premium
X
X
X
X
X
X
X
X
X
A-3
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