Glossary
TTS Client
A component of TTS that must reside on the Cisco CRS server.
TTS Server
A dedicated server that converts text into speech and plays it back to the caller.
Variable
A placeholder for data.
VXML (also VoiceXML)
Voice Extensible Markup Language. Allows a user to interact with the Internet
through voice-recognition technology.
Variable
A placeholder for data.
XML
Extensible Markup Language. A programming language developed by the World
Wide Web Consortium that allows Web developers to create customized tags that
will organize and deliver efficiently. XML is a metalanguage, containing a set of
rules for constructing other markup languages.
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
GL-18