Grammar Management
The Grammar Management web page also contains the following hyperlinks:
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Click on the required folder (if it already exists) to see the following hyperlinks:
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Related Topics
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Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
14-6
Create Language—Click this hyperlink to create a new language folder (see
Creating a New Language, page
Rename Language—Click this hyperlink to rename an existing language
folder (see
Renaming a Language, page
Delete Language—Click this hyperlink to delete an existing language folder
(see
Deleting a Language, page
Upload New Prompts—Click this hyperlink to upload a new prompt or zip
file (see
Upload Zip files to a Language Folder, page
Create New Folder—Click this hyperlink to create a new subfolder under the
selected folder.
Rename Folder—Click this hyperlink to rename the required subfolder
within the selected folder. Alternately, click the Rename icon under the
Actions column.
Delete Folder—Click this hyperlink to delete a specific subfolder within the
selected folder. Alternately, click the Delete icon under the Actions column.
Upload New Grammars—Click this hyperlink to upload a new grammar or
a zip file so its contents (the *.aef files) can be unzipped and uploaded to the
repository.
Managing Grammar Files, page 7-3
Managing Languages, page 7-7
Recording and Uploading Prompt Files, page 7-11
Managing Custom Files, page 7-15
Refreshing Scripts, page 6-29
Chapter 14
7-8).
7-9).
7-9).
7-10).
The Applications Menu
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