A
WARNING
If the printer has been switched on, the Fuser will be hot.
Open the Exit Assembly. Remove the Fuser Assembly. Turn the Fuser Assembly upside down.
Rotate the fuser idler gear manually and inspect the Heat Roll. Turn the Fuser Assembly right
side up. Open the fuser jam access cover. Rotate the fuser idler gear manually and inspect the
Pressure Roll. The Heat Roll and the Pressure Roll are free of scratches and contamina-
tion.
Y
N
Clean or replace the Fuser Assembly (REP 5.1).
Replace the following, in order, until the defective component is found: BTR Assembly (REP
7.7), Fuser Assembly (REP 5.1), HVPS PWB (REP 8.2), Right Print Cartridge Guide (REP
7.2).
Initial Issue
DocuPrint N2025/N2825
IQ RAP 10 Black Prints
A totally black output print. There is toner on the paper with no visible image.
Initial Actions
•
Inspect the printer paper path for items such as staples, paper clips and paper scraps.
•
Check installation of the Print Cartridge.
•
Check that the Print Cartridge ground contact points are clean.
•
Ensure the machine covers are in place and fit well so no outside light can enter the
machine.
Procedure
Install a new Print Cartridge. Run a Test Print. The print is normal.
Y
N
Shield half of the window of the Laser Assembly. Run a Test Print. The
white and half black.
Y
N
Go to RAP 43.
Go to RAP 30.
Problem solved.
02/2000
3-19
Figure 1 Black Prints
Image Quality Repair Analysis Procedures
IQ RAP 9, IQ RAP 10
print
is
half