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Department Call
Department Call enables you to group together stations of a particular department so that callers can reach anyone
within the department. VISIONPRO offers the flexibility to the group of station users belonging to a particular
department to be configured within a single group. This group is called a department group. The call made to this
group using a code is called Department Call. The access code used to make such call is called Department
Number.
•
Department Call is allowed from any station.
•
Department call can also be made through DID.
•
Only Call Transfer - Screened is possible on a department group. Refer
How it works
•
Maximum four department groups can be formed which are numbered from 0 to 3.
•
These groups can be accessed by dialing the department numbers ranging from 3980 to 3983. For more
information, refer
How to configure
Decide the number of department groups to be configured.
1.
Program station groups accordingly.
2.
Program the desired station group as department group using command 4801.
3.
Once you have decided the number of department groups to be configured, proceed as mentioned below.
•
Enter SE mode.
•
Program station groups for this purpose. Refer
•
To assign a station group as a department group, dial,
4801-1-Department Group-Station Group
Where,
Department group is from 0 to 3.
Station Group is from 00 to 15.
•
To assign the same station group to all department groups, dial,
4801-*-Station Group
•
Exit SE mode.
Example:
Program station group 00 as department group 0 and department group 1 whereas station group 01 as department
group 2 and department group 3.
Solution. Dial following commands in SE mode,
151
"How to
use".
"Station Groups"
for details.
"Call Transfer"
for details.
Matrix VISIONPRO System Manual
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