Station Groups - Matrix Visionpro System Manual

Station Groups

As the name implies, a 'Station Group' is a group of stations which are grouped together to serve specific purposes.
The destinations in a station group can be used as the landing destinations for incoming trunk calls or destinations
for department calls.
• Maximum sixteen station groups can be formed. Maximum four stations can be configured in each
station group.
• Same station group can be assigned for Trunk Landing Group as well as for Department call. Refer
"Trunk Landing Groups (TLGs)"
How it works
To be able to use Station Groups, make sure you have configured the following:
• The time for which each station rings.
• The sequence in which various stations in the group should ring.
• The number of stations that should ring at a time.
It works as follows,
• Once a station starts ringing, it can be set to ring continuously till the call is answered. Such a station
continues ringing even when other stations of the group are hunted. This is called "Continuous" ringing and
can be programmed for each station.
• If the call is not answered even after hunting the last station, the system will loop back and start from the
first station once again till the ring timer of the trunk exchange expires.
• A fresh call can start hunting either from the first station of the group or from the station which terminated
the last call. This method is called "Rotation Method" and can be set for each group. If rotation method is
enabled, the fresh call will land on the destination next to the station which received the last call. This
enables equal distribution of incoming calls to all the destinations within the group. If the rotation method is
disabled, a fresh call will always land on the first station of the station group.
• By default, stations (destinations) with software port numbers from 00 to 03 are assigned to all station
groups; Ring timer is set to 15 seconds and Rotation is ON.
• Any station can answer the call using the Call Pickup feature. See
• Any station group can be programmed as Department group.
• Any station group can be programmed as Trunk Landing Group.
How to configure
Decide the number of station groups to be formed, decide the sequence in which the stations should be
1.
arranged. Program these parameters using command 4702.
Define Ring Timer for which each station should ring using command 4703.
2.
Decide whether the station should get continuous ring and configure it using command 4704.
3.
Program the rotation type for the station group using command 4705.
4.
47
and "Department Call" for more details.
"Call Pickup" for more details.
Matrix VISIONPRO System Manual