Continued Dialing (Flashing On Trunk) - Matrix Visionpro System Manual

Continued Dialing (Flashing on Trunk)

Continued Dialing allows a station to dial the desired external number, wait for the called party to answer and then
dial additional digits. This helps users to access services like Auto Attendant, Voice Mail and Interactive Voice
Response (IVR).
It also helps in using features like Call Toggling or Call Waiting provided by the service providers.
How to configure
For this feature to work, it must be enabled in the Class of Service group of the stations that are to be allowed this
feature. Refer "Class of Service (CoS)"
How to use
• Speech with a trunk.
• Dial Flash.
• You get Dial Tone.
• Dial #.
• Dial Tone stops. Speech with the trunk again.
• Dial the desired Service Provider code.
Example:
To use Call Toggling facility of the telecom exchange from any station,
• Dial Flash-#. This informs the system to pass the dialed digits on the trunk line.
• Dial the service provider's code to access Call Toggling (for example, Flash-1).
• Speech with the second call.
• Dial Flash-#. This informs the system to pass the dialed digits on the trunk line.
• Dial the service provider's code to access Call Toggling (for example, Flash-1).
• Speech with the first call.
• Dial Flash-#. This informs the system to pass the dialed digits on the trunk line.
• Dial the service provider's code to access Call Toggling (for example, Flash-1).
• Speech with the second call.
After dialing '#', the system allows dialing the code within the time duration configured as the Trunk Inter
Digit Wait Timer. If the code on the trunk line is dialed after that duration of dialing '#', the system considers
it to be invalid code and does not pass it on the trunk line. To configure the timer, refer
Matrix VISIONPRO System Manual
for detailed instructions and programming.
"Trunk Parameters".
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